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    Wednesday, February 26, 2020

    Cold Calling: How to objection handle when they don’t let you finish your pitch? Sales and Selling

    Cold Calling: How to objection handle when they don’t let you finish your pitch? Sales and Selling


    Cold Calling: How to objection handle when they don’t let you finish your pitch?

    Posted: 26 Feb 2020 02:38 AM PST

    As the title suggests, I'm curious how some of you handle prospects when they don't let you finish your sentence?

    I am a full cycle AE working for an IT Value Added Reseller, so selling into IT decision makers. And when I'm cold calling it goes like this 10% of the time.

    "Hi Chad it's HdogHizzy from Blah, have I caught you at a bad time?"

    "Yes I'm not interested in Cold Callers" or "not interested"

    (End)

    Or

    "From where?" to which I explain

    "From blah. The reason for my call is because were helping (companies X,Y and Z) with their End User Computing strategy. Essentially this works by...."

    I then get cut off with: "No let me stop you we are not interested in anymore IT partners" etc etc

    (End)

    The problem is that I don't get the opportunity to explain the high level benefits and shoot for the meeting as they're so unwilling to talk.

    Does anyone have any tips to turn these guys around? Seeing at the moment I'm sort of just stunned by the rudeness, I don't really to back to those accounts. So I have 10% of my patched wasted.

    submitted by /u/hdoghizzy
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    Tips for Closing when a prospect seems allergic to making a decision?

    Posted: 26 Feb 2020 10:02 AM PST

    SaaS product, $20k average deal size. We run into this a lot near bottom-of-funnel. Demo goes great, decision maker brought in, operational buyer bought in, clear value proposition documented, ROI documented, contract looks good. Attempts to close, ask for the business are met with excuses "just another week" because...
    ...We want to make sure our users will all use it. We've been burned before on other tools...
    ....Need to get Johnny bought in (never heard of Johnny before now)....he's on vacation...
    ....Can we get a trial, so we can try it first?..
    ....Can we look at your alternate hosting option?....We'd like to see how that would work...

    We've tried "What can we do to get this contract signed this month?" And they say we're doing everything right, and "It's not you, it's US."

    We always remain respectful, but it's starting to feel like they're literally sitting around the table inventing reasons to put off a decision. We're constantly asking about concerns, trying to identify specific resistances, but it seems like they're inventing new ones on the fly.

    submitted by /u/NotSure2505
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    Advice for family farm looking to hire a salesperson

    Posted: 26 Feb 2020 07:39 AM PST

    I don't know if this is the right place or not but I'm looking for input on what exactly a salesperson would be looking for when working with a small operation. We have a family farm and are looking to expand our sales to bulk buyers of our product. I'm looking for feedback on whether what I think would work would actually be a feasible plan. If this isn't the right place to seek that advice, can someone point me in the right direction?

    I have a listing of companies that I know use the product that we produce and my thought is having someone who not only knows sales but knows how the food ingredient buying business works and how to reach the right people at these companies. They would receive a commission on each unit that was ordered. Since we can only produce so much each month, we'd need someone to schedule the order according to what and when we can produce. Based on what we can produce, it probably wouldn't be a full time gig for anyone. They would be welcome to find other bulk buyers and wouldn't just have to work off my list.

    Knowing nothing about sales, is this a reasonable expectation? Are there sales people that only work on commissions, especially part time? What would a sales person need from us to make their job easier? Finally, how do I find someone to do this?

    submitted by /u/StaffHerb
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    Anyone else love prospect list building?

    Posted: 26 Feb 2020 11:59 AM PST

    I've got the process nailed down, using LinkedIn and seamless.ai almost exclusively, to getting IT prospect companies and contacts down to a science almost. 15 new companies and 30 new contacts in a couple hours work easy. And finding these professionals in LinkedIn is so piss easy. If seamless doesn't give me their direct, reception almost always will be a homie and patch me to them or give me their extension if I ask nicely.

    Only hard part is converting those leads. 10-15 percent pickup/dial conversion, with a 10-20 percent pickup/SQL conversion means this is truly a numbers game.

    submitted by /u/Edgemeslowly
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    New to outside sales

    Posted: 26 Feb 2020 09:03 AM PST

    Hello. Currently working at a small, family owned plumbing wholesale company. I am the only outside salesman at my branch and am also responsible for inside sales. My sales have grown quite a bit since I started but am finding it difficult to balance everything ( calling on current customers, cold calling, quotes, inside sales duties). Is there a program or app anyone recommends to help organize that kind of stuff? Thanks!

    submitted by /u/ThaddeusBlimp
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    How to position being fired even though you were the top salesperson!

    Posted: 26 Feb 2020 11:27 AM PST

    Hi all,

    Unfortunately, I along with a number of others were let go by my company on Monday due to them losing a major client. This happened despite the fact I'm the top-selling salesperson in the company. I was on a pretty good salary compared to my colleagues and I've been killing it later in regards to my quota's. I'm guessing they wanted the staff with the highest salaries off the books asap. Hard to really know the full extent of the companies financial troubles but it doesn't look great obviously.

    I've already lined up some phone interviews this week (Thursday/Friday) but wanted some feedback on the best way to position why and how I left the company? Being completely honest makes the most sense but a company firing their best salesperson seems kind of hard to believe....I'm personally still trying to wrap my head around it.

    I was thinking of asking my boss for a written reference (PDF/Linkedin recommendation) outlining my performance and work since I've been with the company and how they regret having to let me go etc. Basically something I could share or point to when the issue comes up. I'm worried as soon as companies hear i was let go they will automatically assume it's a negative despite what I might tell them.

    I'm confused as others have told me just to say I've left the company and not to mention I was let go.

    Any feedback/insight is appreciated

    submitted by /u/phil_it2003
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    Career progression advice needed

    Posted: 26 Feb 2020 09:59 AM PST

    I'm about to graduate with an undergrad in engineering and I am expecting an offer for a Sales Engineer role with a company that sells industrial vision systems (sensors, etc.).

    I want to eventually become an AE in SaaS.

    Would it be wiser to turn down the SE role and keep applying for SDR/BDR positions, or will being a Sales Engineer help in the path to reaching AE?

    Now that I type it out it seems kinda obvious that I should go for the SDR roles if my goal is to be in SaaS. But I'm very broke atm and SDR roles will have me relocate to a HCOL area, whereas the SE role will pay more right off the bat and I can continue living cheaper.

    Thanks for reading.

    submitted by /u/zogeta1
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    Tools for account mapping?

    Posted: 26 Feb 2020 11:23 AM PST

    I'm starting to work on some more complex sales (Saas) that involve multiple locations and levels of the organization. I'm trying to find something that can help me map out the account to understand for example..

    who reports to who is this person same level as person at site b or higher or lower

    I've drawn some stuff out on paper but want to see if there is a tool people are using to do this digitally? I'm trying to track what I've done with each influencer, decision maker, end user, etc. to make sure I keep everyone involved.

    submitted by /u/brtnsbs
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    Interview Tips/Suggestions - Not Currently in Sales

    Posted: 26 Feb 2020 02:54 PM PST

    A little background. I did a number of years of political campaign work in college which made me very comfortable with cold calling, also solicited campaign donations from businesses and learned to mingle at community events. Later in college I took a job selling newspaper ads for a publishing company, developed and refined my cold calling methods, learned how to get face to face with decision makers but frankly was selling an overpriced product that no one needs. I still managed to find a bit of success with that, landed a number of decent sized accounts for the company. I moved into insurance sales after that towards the end of my college career, and sold personal and small commercial lines with some success however the environment at that agency was a toxic and there was very little sales support along with that fact that I was expected to also spend my time servicing the owner's accounts (which in insurance is typically a full time job itself). The pay there was barely above minimum wage, there was no commission at this job so it was hard to stay motivated and when I graduated I moved back to an area with a bigger job market to find more lucrative work.

    I realized at that point that I needed a better understanding of insurance if I ever wanted to sell it confidently so I took a job on the service side at a large national brokerage to get exposed to how successful brokerages/agencies were run and get an idea of what it would require to sell insurance successfully. I moved up incredibly quickly at the brokerage and within 4 months was managing accounts for a different sales person (producer is what it is called in this industry), which typically is a job that requires 3-5 years of insurance experience, about a year later I was promoted to overseeing larger more complex accounts.

    This job involved a lot of consulting on new lines for clients and selling, presenting, and closing deals with existing clients. I was very successful with that, typically bringing in about $2,000 - $3,000 in new revenue each week. Again, I'm not getting commissions on these sales, and sales is not the focus of my job. I just like the high I get from closing deals. This January I brought in about another $20,000 in new revenue and started thinking 'Damn, I'd love to get a cut of this somehow.' So I applied for a couple sales positions.

    I have an interview for a middle market sales position next week and frankly and am not sure what to emphasize or what to say to show that I have sales skills. They like my background because I have a combination of some sales experience and strong insurance experience and knowledge. I'm just not sure what I should be emphasizing in my interview as I don't have any recent sales experience.

    I've bought some books on sales and been reading those (SPIN Selling, How to Win Friends and Influence people, The Challenger Sale) as I've concluded I'd like to move to that part of the insurance world, but would still like to hear others thoughts on what I should emphasize/stress in the interview. I'm not quite sure what I'm asking for or looking to find out on here, but would like to hear folks thoughts on going back into a sales role.

    submitted by /u/RussianTrumpOff2Jail
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    High Schooler interested in sales

    Posted: 26 Feb 2020 01:50 PM PST

    Just to kick it off, yes i am a highschooler, and yes i am interested in sales. I was wondering if that was normal and was also wondering what types of jobs there are. I dont know what i want to sell yet, i know there are many different types of sales jobs. i just know i like what a sales job is about and i know having a sales job can give you an opportunity to move up in a company and make more $$

    Was wondering for any tips/advice? Do you make good money? What do you sell? How did you get the job? All is appreciated!

    submitted by /u/expomqrkerbox
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    Fundraising for a local charity

    Posted: 26 Feb 2020 09:45 AM PST

    Hey guys I'm new here. I am volunteering in a Fundraising committee for a local charity and basically what I'm tasked to do is received donations from local businesses to sell at an action where ofc the proceeds go to a charity.

    Next, I know sales is about exchanging value in a way such as in all business. I can offer them publicity and basically good PR.. that's really about it?

    What I'm wanting to know is what would be the best way to convince them to donate something?

    I'm calling and emailing and showing up at a few places. How do I emphasize what we can offer them? Even tho we can't really offer them anything.

    Thanks any advice is appreciated.

    submitted by /u/Notexposedyet
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    Looking for a SaaS scaling mentor...

    Posted: 26 Feb 2020 01:15 PM PST

    Hi all - long time lurker here. I work for a startup and I'm currently responsible for scaling a SaaS product in the industrial equipment and machinery space.

    I busted my butt for over a year to prove product-market-fit and get to about 200 customers. But now it's time to scale this thing to thousands of customers and my old approach will no longer work. We've hired a small sales team (4 AE's with plans to get to 10) to accomplish this goal.

    But I'm a little lost and could use a senior sales professional to help guide our scaling plans.

    This would be pro-bono work for someone who's interested in giving back and coaching a young sales team.

    So if you're game to at least have an intro call, please DM!

    - J

    submitted by /u/jamtom422
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    Needing advice on an inside sales job for a construction company. I have an interview later this week and I am asking advice and what to potentially expect!

    Posted: 26 Feb 2020 01:00 PM PST

    Sales is new to me, looking for advice

    Posted: 26 Feb 2020 12:42 PM PST

    I have customer service background and thought I would look at a career development with sales. I've watched a handful of videos on the "how to's", my demos go really well. But the customers object Everytime. I add value, I add benefits, mainly affordability is my issue, but I demonstration how the investment works by taking from one investment that they are already investing in and placing it in mine for the benefits they do not have currently. Is there a cheat sheet I can look at or anything to help me develop this. Other reps are making 3k+ weekly in my company and I don't want to miss that opportunity.

    submitted by /u/SavingSElite
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    Interview - red flag or false alarm?

    Posted: 25 Feb 2020 01:26 PM PST

    Had an interview a few days ago for a promising firm. I asked a few questions at the end and the answers sent my Spidey senses tingling. I'm curious if my fellow salespeople would agree on my concern or I'm blowing things out of proportion.

    One of the things that is important to me is a positive work environment. I asked about how the hiring manager would describe the feel of the workplace and staff: their description was "work hard/ play hard" - I am a consistent top performer but I'm not in my 20s and prioritize my family heavily. It got me wondering and remembering times when I worked for previous jobs and didn't want to go to happy hour so I could see my kids instead and was seen as not being "a team player". No knock on that lifestyle at all just saying at my stage in life I'm somewhere else and concerned if that is an accurate read.

    Another thing is that both managers in the interview were very proud to have worked at the company for 12 and 15 years respectively. I've worked at 3 companies over 10 years with 6 promotions of continuous increase in responsibility, 4 of those being internal promotions. But, the interviewers said compared to their own experience staying in one place, that I "jumped around a lot" - I addressed that question well but it got me thinking. What kind of organization doesn't value a broadly experienced professional, in favor of loyalty? Isn't 2020 a bit late in the game to prioritize loyalty? Isn't loyalty a two way street earned daily and demonstrated by 4 years at one organization, and 4 at another? That's my gut reaction but I might be reading too far into it. Maybe I'm just THAT millennial that I think 4 years is a long time. And maybe that's wrong, I don't know. It just seems to be dumb yardstick for success to me.

    What do you guys think?

    submitted by /u/ExtraneousQuestion
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    Best Conferences/Shows for budding Sales Manager?

    Posted: 26 Feb 2020 11:28 AM PST

    I am growing more and more comfortable in my Sales Development Manager role, and I'm looking to attend a show to help build my career. Something along the lines of Dreamforce, or this https://outboundconference.com/#experience

    Preferably something on the East coast, as I'm located in NYC. Has anyone attended something that they thought was worthwhile?

    submitted by /u/hurricanehamacher
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    What to look for when jumping ship to a 2nd sales job?

    Posted: 25 Feb 2020 09:44 PM PST

    Hi Guys,

    Just thought I would ask what are a few key things to look for when jumping to my 2nd ever sales position.

    I have 2.5 years experience managing national accounts for a manufacture in the building materials industry. It is essentially a startup with no other sales reps, 2 labourers and a manager. I am 24 years old with a bachelors degree.

    submitted by /u/JasonNBD
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    Im terrible at sales and need help

    Posted: 26 Feb 2020 11:12 AM PST

    I sell websites on a monthly payment plan , we solicit clients who are already doing this with a competitor our lrices are competitive and on my side it makes sense for them to switch but for somereason even getting the okay to send the prospect an email is incredibly hard . I need help . ( first ever sales job )

    submitted by /u/younggodless
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    Cintas Sales

    Posted: 26 Feb 2020 11:08 AM PST

    Hi Reddit,

    I'm currently in the mix for a facility services sales position at Cintas. New business, not the truck route kind. I've read a few reddit posts on those with experience and wondered if any others had anecdotes to share.

    I've read glassdoor and made some contacts internally and they all have great things to say.

    How much do presidents club reps make? What's the work life balance like?

    TIA!

    submitted by /u/LearnPracticeTeach
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    What is a Career Consultant job?

    Posted: 26 Feb 2020 04:56 AM PST

    I got an interview for a health company that is hiring a career consultant and I have heard that it's a busy type of job but pays well. My end goal is to become a medical device salesman and I was just curious as to what career consulting is. Also, on glassdoor/ziprecruiter it says that the average salary is ~$115,000 but only because there are so many at ~$38,000 and a couple at over ~$260,000. What is going on?

    submitted by /u/SunDirty
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    Link to How to Effectively Google search LinkedIn for Prospects?

    Posted: 26 Feb 2020 10:14 AM PST

    Does anyone happen to have the tutorial saved that was posted here of how to run an effective Google search query for specific industries, job titles and geographic locations for LinkedIn contacts?

    Just spent 20 minutes searching my old notes for a link and Reddit but couldn't come up with the post.

    I.e., you can run a very specific query that is something like browse to Google.com, search site:LinkedIn.com "Location * Greater New York" "controller" construction

    I have the first part of the query completed correctly but not the rest.

    Found a website that begins to give an explanation but does not talk about how to zero in on specific industries: https://www.labnol.org/internet/google-linkedin-profiles/28930/

    submitted by /u/attackoftheack
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    Trajectory of a career in IT Sales?

    Posted: 26 Feb 2020 09:56 AM PST

    Hi, hope you're all doing well. May you explain to me the career progression in IT Enterprise B2B Sales? For example I know entry level people are Sales Development Representatives, then the next step is Account Manager, then Regional Account Managers, etc. What is the career progression for Sales and what are some responsibilities each role will have. What is the pay scale of this career path as well? Pay from year 1 to year 3 to year 5 to year 10?

    submitted by /u/JayceThompson101
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    What are some Red Flags to look for in the first few months of a new sales job?

    Posted: 25 Feb 2020 09:45 PM PST

    What are some red flags that you look for or have experienced that made it essential to get out of there?

    submitted by /u/JasonNBD
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    Working in Sales at a Tech Startup That’s Pivoting

    Posted: 25 Feb 2020 05:39 PM PST

    Has anyone here worked in sales at a tech startup thats undergoing a pivot? What was the experience like in hindsight?

    I work for a VC-backed tech startup (series B, about 70 people, including 15 AEs). Today our CEO said to the company that leadership has concluded our main product is trying to compete in a oversaturated market that's a bound to become a race to the bottom. As a result, we need to spend the next two weeks reevaluating how our competencies and values are being manifested in the products we offer, move towards a bluer ocean, and ultimately a more sustainable model.

    From the standpoint of the company this makes a lot of sense, but as a member of sales team it's hard to tell where it will leave us, how we'll get there, or what we will even be selling.

    Anyone find themselves on the other end of an experience line this? How'd it turn out?

    submitted by /u/MarketMan123
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    Advice on ideal contract stipulations to ask for at SaaS startup

    Posted: 26 Feb 2020 09:36 AM PST

    About a year ago three friends of mine with came to me with a program they had developed for a very specific market. I told them I would try selling it to some of the local businesses in the target industry in exchange for 15% commission on any revenue brought in during the first 4 years of any account I open.

    Cut to a year later, and the product has taken off like wildfire. Easiest sales of my life type of thing. We're in talks with big conglomerates about buying thousands of site licenses. VC's are trying to get a piece of the pie. It fills a huge need, and almost every business we have spoken to about it has asked that day how quickly we could get them up and running. My commission off of the ~100 hours I have actually spent on this is already triple my salary for my regular, good-paying, full-time Sales job.

    My friends now want me to come on full-time, and I am trying to figure out the best way to ask for them to structure my contract. They have never started a business before, but because they are already getting offers in the tens of millions for pieces of the company, they are very hesitant to offer any ownership in the company to me. Totally understandable. My thing is, if I am going to leave a stable, good paying job to jump on board a company that I could realistically see being sold for hundreds of millions within the next 2 years, I need some assurance of stability, or at least a payout in the case of a sale. They have spoken about potentially doing a stock options pool, but I don't even know how to ask for that to be structured. The salary they have discussed is great, and the commission on top will mean I am making more money than I have ever made by far, but to be honest I would give up a lot of that to get a shot at more ownership, if only to give me a parachute when they inevitably sell.

    Any advice would be appreciated.

    submitted by /u/PrinceOmbra
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