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    Thursday, October 3, 2019

    PSA: Don't use a company's online form fill as a means to to sell your product/service. It's shady and pisses off the people who monitor those communications for their own business efforts Sales and Selling

    PSA: Don't use a company's online form fill as a means to to sell your product/service. It's shady and pisses off the people who monitor those communications for their own business efforts Sales and Selling


    PSA: Don't use a company's online form fill as a means to to sell your product/service. It's shady and pisses off the people who monitor those communications for their own business efforts

    Posted: 03 Oct 2019 06:33 AM PDT

    Last week I was covering for our VP of Marketing to handle new business inquiries/leads that come through our online form fill. I was appalled at home many salespeople used this as a means to sell their own services, and worse- a few weren't even transparent about it. In other words, they made it seem like they were inquiring about our services, but on the call it became clear that they were trying to sell US!

    This should be obvious, but this is a BAD sales tactic. You'll only piss off the company and ensure they do not want to do business with you. Like ever.

    submitted by /u/phoonie98
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    First month off ramp, scared shitless, over 150% to plan

    Posted: 02 Oct 2019 07:30 PM PDT

    Joined a new business telesales team selling software and information to professional services providers. I have similar experience from close to 10 years ago but my roles since have been a very different breed of sales. I was very nervous heading into this role.

    Just wanted to share a few things:

    1. Learn your product and your customer as well as you possibly can. Use your internal resources, study and learn from top reps and do your own research. Ask good questions, especially early, but do not stop learning all you can.

    2. Work your fucking ass off. Prospect for new people, DO as much revenue producing activity as possible in your work time (dials, emails, networking, everything), learn to be efficient with your time and efforts.

    3. Do not give up. Do not let rejection get you down. Do not let the negativity of others affect your attitude and your efforts. DO NOT GIVE UP.

    4. Hit your goal? Reset it. I aimed for no less than 100%. When I was close, I aimed for 110%. When I was close, I aimed for 125%. When I was close, I set my sights on 150%. I drove home on close of business at 143% only to have my final contract come in 20 minutes before the month's deadline.

    5. Be proactive. We're now in new territories with a fraction of the resources we started with. Take the necessary measures to prepare yourself for success in the coming months and years.

    6. Do. Not. Give. Up.

    This is really fundamental stuff, really, but I wanted to reiterate and share as you all have helped me, directly and indirectly, over the past few years of my career, and I know there are folks, new and old, that can take and apply this to help themselves.

    Let's finish 2019 strong, and let's obliterate our goals and the opportunities in 2020 and beyond.

    submitted by /u/bcdrmr
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    What are your go-to questions to qualify authority?

    Posted: 03 Oct 2019 07:19 AM PDT

    • What questions do you use to uncover buying authority and process?
    • How do you get the right people to the table for sales conversations?
    • When do you build a champion? What do you see as the role of internal champions?

    Thanks!

    submitted by /u/BainDmg42
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    What salary should I pay for my sales person?

    Posted: 03 Oct 2019 09:31 AM PDT

    I have a start-up tutoring business and I wish to hire a sales person for getting more students. If I give him a target of 10 or 20 students per month and if he can successfully close that many students, I'd be able to pay salary but otherwise I wouldn't be able to pay salary since we have just started the institute.

    Can you suggest a method to hire a salesman where he can benefit and I can benefit working together?

    submitted by /u/liamjacobjose4
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    Im in a tricky situation with my job...need advice...

    Posted: 03 Oct 2019 09:09 AM PDT

    So I do door to door sales. I've been setting since last january. I ended up being super good and picked it up fast. I was promoted to the assistant manager 8 months later and started getting over rides. Made over 100k my first year which was part time(20h a week or less).

    Earlier this year I was offered to become the manager and open the biggest market in my state. I built up a team of 20 people. It was awesome. My over rides went up. I got a salary. I was projected to make over 200k this year. Well what happened was the sales manager they hired sucked absolute dick. Destroyed the year. We demoted him 2 weeks ago. They are trying to rebuild the sales team and everyone trained.

    This year is now a wash. Ill make around 60-70 probably. Huge pay cut for sure. If we turn this around next year ill easily break 200k. The problem is we are down to 8 people. The motivation of everyone is at the lowest. I barely have made money in the last 4 months. I am struggling now. Everything seems to fall apart and now the year is almost over.

    I need to stick this out. Im feeling depressed though and so not motivated for anything in life. I havent knocked all week except on monday for an hour. I can barely bring my self to do stuff. What would you do? My biggest worry is that we are not going to turn this around. Sticking this out is the smart move but to go through another 4-5 months on top of what ive gone through is going to be hell. Thoughts?

    submitted by /u/Justforfun9942
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    Current title is “inside sales representative,” is that a fair title for my current role?

    Posted: 03 Oct 2019 12:39 PM PDT

    I work for a relatively small wholesaler, and my current position is "inside sales representative." I've been with the company for almost a year now, and I'm starting to question whether the title is accurate given the duties that I have within the company, and wondering if I'm being compensated fairly for my duties in this role.

    There are four other inside reps here, and we each manage about 5-7 outside reps in a given territory. They each send their orders in to us, and we handle ensuring that the products are available to ship, setting them up to ship with the best LTL carrier, and working directly with the retail customer if they have questions or if there is an issue with their order (crediting customers for damages or misshipments, handling freight claims with carriers, etc). In some cases, we have multiple orders shipping to the same area at once, and we'll figure out which orders can ride together on the same truck to logistically make the most out of the cost of the booked freight truck.

    We don't have an active outcall program, but we do have customers that contact us directly that would rather not work with an outside sales rep. We do make commission on these accounts, but not enough to make focusing on them worthwhile. The biggest focus is on maintaining the business brought in from the outside reps, and ensuring that the process from order placement to product delivery goes as smoothly as possible for these accounts.

    My question is, is the title "inside sales representative" the best way to label my position and duties with the company? When looking up what an inside sales rep does, I usually find an emphasis on generating new sales remotely, but my current role seems to have more of a focus on account management.

    Secondly, with commission factored in, I'm taking home probably $40K/year before taxes. Does what I've described seem like a fair description of an inside sales rep, and does that seem like fair compensation for my job duties?

    submitted by /u/wellthatswhathappens
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    Job offer as a frieght broker in the SE US.. seeking advice, tips and tricks

    Posted: 03 Oct 2019 12:30 PM PDT

    Hi, I have recently been in the job market, applied and interviewed for what I originally thought would be a logistics position rather than a sales position. After interviewing I realized it was more so sales based and less logistics as a frieght broker. The week went on and I received a job offer from the company. I'm now wondering what kind of salary/comission percentage I should prepare for? In the interview they mentioned the base salary is in the 50's but did not go into great detail. We havent discussed the commission split yet, i want to be sure that they dont undercut me on commission simply because i am new to the industry. Along with that most of my logistics experience comes from the military (so totally different than sales or broker based). Also any tips or tricks would obviously be appreciated for this type of role. Thanks.in advance everyone

    submitted by /u/cassv2173
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    What's are the best type of outsides sales do you guys recommend?

    Posted: 03 Oct 2019 12:21 PM PDT

    I've had a few sales jobs before and I think I finally found best type of sales job I would have the most passion for. I'm looking to advance my career in this direction and wanted some opinions on different outside sales jobs. I've been doing some soul searching and definitely think this is the way to go for me.

    I recently heard a gentleman making almost 300k for hvac sales in a enjoyable environment and structure.

    I'm looking to hear some ideas from you guys into what you guys are doing, how did you get to that level and why you chose that niche.

    Feel free to give me any opinions. Thanks!

    submitted by /u/diamonddave93
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    Anyone transition to marketing from sales?

    Posted: 03 Oct 2019 11:58 AM PDT

    I work for a small software company in the government sales space. I generally like it, and I'm pretty damn good at the sales aspect of things. However, being at a small company, I've been getting tasked with more and more marketing tasks: rewriting our website, writing customer surveys, running our booth at trade shows, working with design companies to make materials for our booth, etc.

    I'm finding that I may actually enjoy the creative aspect of marketing more than I enjoy sales (I've got a BA in English, so this is no big surprise). I'm in my late 30s, and I've been thinking about going back for my MBA as well. I'm starting to consider getting either my MBA with a focus on Marketing or just getting a second Bachelor's in Marketing and then transitioning my career in that direction.

    Has anyone here made a similar jump? How did it go? Did anyone else consider the same thing and decide to stay in sales instead?

    submitted by /u/DadWagonDriver
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    Inbound Lead knows my former boss and wants to know where s/he is now.

    Posted: 03 Oct 2019 11:23 AM PDT

    Should I just say "Yes, s/he went "here". I don't believe it'll seem realistic if I say "I don't know."

    submitted by /u/pocketsked
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    Performance on resume when under quota

    Posted: 03 Oct 2019 11:17 AM PDT

    Hey all,

    Just wrapped up Q3 at around 70% of quota.

    There are 5 other RSMs.

    All of them have 10+ years RSM experience, and 4/5 have 10+ industry experience.

    I'm ranked 2/6 for Q3 amongst the other RSMs.

    Just overheard the new COO go over the quarterly bonus results with my boss - I'm the only one not getting bonuses this quarter.

    Probably did a poor job negotiating my comp, but also have other issues with the company. Hard enough to close deals not trying to fight with management to get what I deserve.

    How would you contextualize that lack of a quota against my ranking amongst other RSMs on a resume?

    Thanks

    submitted by /u/Pray4mojo111
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    Whats the difference between an Account Executive and an ISR?

    Posted: 03 Oct 2019 11:15 AM PDT

    I know that these things can vary from company to company, but I want to hear your take. discuss.

    submitted by /u/fall_of_troy
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    Freeze on objections

    Posted: 03 Oct 2019 10:24 AM PDT

    I've been in sales for a few years now. I sold cars for a while and found that kind of easy. I moved in to B2B sales and have been struggling. I'm on my 2nd job with a different company and we do our sales over the phone. I work the script and have no problem making the calls but i seriously just freeze at objections. "I'm not interested" oh ok thanks. Click. Like what the f is wrong with me?

    submitted by /u/mississippiTaoist
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    Advice

    Posted: 03 Oct 2019 06:29 AM PDT

    Hi,

    I am a first time entrepreneur in B2B market. I hired a lead generation and appointment setting company to get leads and prospects. I was told the meeting or phone call after appointment setting will have to be taken care by me. Can anybody suggest how I should approach the meeting ?

    Right now I am reading Fanatical Prospecting and planning to read To Sell is Human.

    What else I can do to convert the lead and prospect to a customer ?

    submitted by /u/jananik28
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    Have full time and part time sales job, how do I use my downtime? Need some advice.

    Posted: 03 Oct 2019 10:07 AM PDT

    Hello everyone! So I have a bit of a story, but I also am in desperate need for some advice.

    I have been in sales for about 3 years on and off now. In July I just landed a job as an RV Salesman. Really nice environment, but damn is it a boring job with a whole lot of nothing. It sometimes picks up, but I feel like I waste most of my days away on my computer waiting for a customer to come in. I also have 11 hour days as it is a one hour commute. I leave at 7am and get home at 6pm. I love working with people, but they are really just far and few between.

    Here's the thing. In 3 months I will be moving across a couple of states. A really exciting time as my wife got a scholarship to a pretty nice school so we are moving over there. To get prepared I was searching for jobs in the area and landed a VERY nice B2B sales position where I will be making really nice bonuses and residuals. This job is definitely something I would love to have a career in as the company is super competitive in the industry and has some amazing backing.

    The job entails of going from business to business and selling to them in person as it has to do with payment processing, but also a lot more such as appointments, loyalty, and website creation.

    The new job told me to start part time where I live right now so that it will be an easy transition for me when I move. I want to make the most of this while I live where I do now, and I feel like I have a TON of downtime to do something during my full time job. I will be going out to businesses for an hour during my lunch and an hour after work to use that time up, but I really believe I could be doing something else with all the downtime I have, but I do not know what.

    Would any of you have any suggestions on what I could be doing on my computer during the downtime I do have to sell for my new job? (Any advice on any of this helps also :D ).

    P.S - I am not leaving my full time job yet as it has a base salary which barely covers me and my wife's living expenses and the new job does not have one as I do not have any residuals before I start of course.

    submitted by /u/NoahGH
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    Business Development Associate Role: Need help with the interview

    Posted: 03 Oct 2019 09:12 AM PDT

    Hi,

    I'm interviewing for a BD role tomorrow which is split into Sales and Account Management. A question I was told to prepare for is along these lines - random calculations - for example, "how many Lattes get sold in a Starbucks on average in a day?" or "How many cars pass XYZ bridge every day?"

    There's no real way to calculate these, and the answer doesn't matter - how does one conduct this process in the most efficient manner? Thank you!

    submitted by /u/Nireftis
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    Phone Interview for Payroll sales

    Posted: 03 Oct 2019 07:51 AM PDT

    Hey all!

    I have a phone interview with ADP coming up for an Outside Sales for SBS and I just want to know what acceptable follow up questions I should ask. This will be my first sales position so I have 0 experience, but I'm hoping my passion for learning and problem solving will allow me to stand out.

    My main question to you all is what are good follow up questions I should ask for a phone interview? I want to ask about compensation and what the OTE would be for an 1st year sales person, would that be ok? And since it's mostly just the recruiter I'll be talking to at first, would it be ok to ask about what my day to day tasks would be? Would they know?

    I'm incredibly excited to begin a career in sales. This subreddit has an amazing wealth of information and I'm happy to take this journey!

    submitted by /u/LieutenantKaiya
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    What does the word "missed" next a lead name mean in B2C CRM?

    Posted: 03 Oct 2019 07:39 AM PDT

    Have you ever seen that in a CRM? B2C...

    When a lead is being allocated to a sales person it has the word "missed" next to it?

    Why "Missed..." (not call, because this person is a lead that was submitted in the system)

    submitted by /u/riri2a
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    First time negotiating a salary

    Posted: 03 Oct 2019 07:33 AM PDT

    How long does it typically take?

    This is my time negotiating a salary.

    Originally it was $47,500. The recruiter told me she got me a little more to 48,750 (I didn't ask and this was before my official offer letter).

    I then rebuttaled and asked for a bit more $52,000 (hoping for $50k - obviously didn't say this). Plus a $450 signing bonus to pay off a contract I signed with the current company because they paid for a class in March. I also asked for 5 of my 15 days of PTO up front just in case my daughter gets sick.

    I explained the reasoning behind them all.

    This was Tuesday night. The recruiter I was originally working with is now on vacation so I'm working with a different one. She said she'd get back to be yesterday but never did.

    This is a significant pay raise coming from $35k a year.

    How long should I wait before i reach out to them. I hope I didn't turn them off by asking for more.

    Thank you!

    submitted by /u/jrjolly1
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    Is a bad sales job better than no sales job at all?

    Posted: 02 Oct 2019 07:43 PM PDT

    After 4 months I finally found what I thought would be a great job in sales. The job is in lending (getting applications) and everything I read online looked good. Well that changed by the end of the first week. Turns out the company has a lot of shady practices such as buying fake reviews or having us act as if we're a different company on inbound calls and lied about who the boss/business owner is. I've been told to lie and do things that make me uncomfortable...like answer the phone with a different name.

    I also spoke to a couple of coworkers about the commission. One hasn't received commission in 3 months despite submitting a lot of applications, the other one inadvertently exposed the manager who lied to me about him earning $2k a week. Everything rides on the closers aka business owners ability to make the deal after the app and docs are submitted.

    Something else is that there was little to no training outside of the manager coaching me on the first few days. I was put on the phone on my second day and they don't teach us anything about the products we offer which sucks cause I love the product knowledge aspect of sales. I've had a couple of prospects turn me down cause I can't give a straight answer to what our rates are or other product questions.

    That said I love sales so far. The feeling of turning nothing into something off of a cold call is a thrill like no other. I could easily get a job at a bank that pays better but I'm really enjoying sales and I'm off to a decent start. Should I just leave this job for a more ethical non-sales job or will that set me back?

    submitted by /u/UpstairsAnalysis
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    What are some tactics you all use to lower no show rates?

    Posted: 02 Oct 2019 06:56 PM PDT

    Social Media Marketing Expertise

    Posted: 03 Oct 2019 12:00 AM PDT

    A friend and I are starting our own business (under an umbrella company) for a product we are very passionate about. The sales will be entirely online and we are looking for an online Master Class in social media marketing or an in-person class (that would be offered in Canada).

    I have done a fair bit of research, but there are a LOT available and I was hoping that some of you with more experience would be able to tell us which are really a wise investment and will teach us what we need to be able to market ourselves online.

    Wholehearted thanks in advance for any feedback you can offer.

    submitted by /u/Cloudshoveller
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    Any tips for wireless sales?

    Posted: 03 Oct 2019 03:01 AM PDT

    I work in a heavily commission based phone sales job. I see some people in my company making several thousand a month extra income by selling hundreds of phones a month and I don't know how they do it. I can't even make budget even though I am friendly and informative with all the customers that approach me so I don't know where I'm going wrong.

    submitted by /u/dbailyn
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    In desperate need of some advice

    Posted: 02 Oct 2019 01:53 PM PDT

    I've been in the car business for almost 5 years now. I'll currently a sales manager at a smallish dealership and I'm looking to make an industry change into something tech related (SaaS).I don't have a degree, but I'm smart, capable of self educating, and most of all, the car business has made me tough as nails. I know I'm not going to be able to get a comparable mid level position, so I've been applying for SDR/BDR jobs. I'm doing alright for myself paycheck wise and I know a change will involve a decent pay cut, so it's important to me to be part of an organization that is invested in my success. I would also rather not go into an auto industry adjacent field but I am completely willing to relocate.

    I've been applying and interviewing locally (Denver) for several months now. I've sent lots of applications, gotten fewer recruiter phone calls, even fewer second phone calls, and only one third interview. I've reached out directly to managers, spoken to some of them, reached out to personal friends for referrals, and I'm still no further along than when I started.

    Obviously my lack of results is due to some failure to sell my abilities during the interview process, and I'm at a loss as to how to correct it. Can anyone help me diagnose and fix my message during interviews?

    submitted by /u/spadefish
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