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    Monday, January 8, 2018

    Need advice for selling when price is the only motivator (and sometimes you don’t have the lowest price) Sales and Selling

    Need advice for selling when price is the only motivator (and sometimes you don’t have the lowest price) Sales and Selling


    Need advice for selling when price is the only motivator (and sometimes you don’t have the lowest price)

    Posted: 08 Jan 2018 07:24 AM PST

    I need some advice. How do you sell to people when price is the only motivator? How do you sell to people that say price is the only motivator but then it's not?

    Examples: A. Cust-"I need to cancel my service. The price is too high!" Me- How was everything else? How was the service? Cust- Service was great! We will probably come back to you guys as soon as we can but you can't come down in price...

    In this example the customer agrees that the service was good and that switching to another company isn't the best thing they could do but for them cheaper is better. Ideas?

    B. Cust- I need to cancel my services. Me- Okay. What's going on? Cust- Your prices are too high. We are switching. M- Did you call or come in to lower the price? C-No M- (after figuring up a new price) I can save you $53/month right away. C- No we are canceling M- If the price is still a little high you can call the retention number,I'll write it down for you, and they can likely take off another $10 C- No we don't want it any more.

    In this situation the customer stated price was the only issue...so after lowering their bill over $50 they still didn't want it. She had stated that she was satisfied with the service but needed to go down on price. Ideas?

    submitted by /u/Cien_fuegos
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    How often should commission structure change?

    Posted: 08 Jan 2018 09:08 AM PST

    What is reasonable? Every month, every quarter, every year?

    We've been going through some growing pains, and ours has changed ever quarter so far. I was wondering if this is normal?

    submitted by /u/tweeterpot
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    I Have a Sales Pitch Tomorrow. I Would Like Your Input.

    Posted: 08 Jan 2018 12:27 PM PST

    So this company background a (smoke shop) it does not do any online sales, they only sale at there store locations. They have 2 locations and Clear over 2 million annually. they have under 10 store employees.

    I currently work at night and run a sales site the mourning but am currently looking for more income to buy a house. I have been working on my CCNA Certification.

    I have a meeting with the owner tomorrow and I would like to pitch the idea that I could run their online format and handle the online sales. It could a minimum bring up sales 15% and bring in 5% more customer also the ease for repetitive costumers to order directly from the site.

    I would like to just earn commission 20% of all sales online What do you think about the pitch? I could easily do a word press or even a shopify plateform etc.

    Please be profoundly harsh but honest and direct. Thanks

    submitted by /u/tri-meck
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    Is it uncommon to go from inside sales to outside and then back to inside?

    Posted: 08 Jan 2018 12:05 PM PST

    I busted my tail in my old inside sales job to get an outside sales position. Truthfully the "dream job" but after a few months out on the road I realize I hate it. There's things I do like about it like going out and finding a business, the demo is probably my favorite part and obviously building a relationship and seeing how my product helps businesses grow revenue. But I dislike the isolation, not having co-workers, lack of structure and really no room to grow. It seems like everyone goes from inside to outside but not many if any go from outside to inside.

    I sell chemicals in the automotive industry to small shops and dealerships.

    submitted by /u/Huggybear9835
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    Overcoming the I’m an old dog and can’t learn new tricks objection.

    Posted: 08 Jan 2018 09:41 AM PST

    Would appreciate your feedback bc I know what this one particular customer is going to say this today and here is my thought:

    Did you know there is a new class of _____? Can I get your thoughts on it.

    Innovation has brought about rapid changes in medicine and I was wondering if how, or even at all, these changes have affected your approach to _______.

    Is there a patient type you see _____ being a fit for.

    May I schedule a time to come back to your office and demo our ______ system for you?

    If he still pulls (old dog) I'm going to say. Do you still have the same cell phone you had 10 years ago? Why not?

    Close for office appointment to get his impressions.

    Thoughts?

    submitted by /u/jester161
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    Does my commission rate suck?

    Posted: 08 Jan 2018 09:37 AM PST

    Been with my company over a year, got promoted to a BDR role about 5 months back. Was focused on crushing numbers at first and have done well, but now I'm starting to question if I'm being fairly compensated or not.

    Base pay is an hourly rate that comes out to ~30k a year, with a monthly commission check. We sell product via a pricing matrix that determines the percentage of the profit we are payed out. So we have flexibility to set the cost for individual items for our customers, but where that price falls in the matrix designates a percentage point for the profit on that item. That averages out to a percentage on the profit for the order, which averages out to a percentage for the month's profit. Take that percentage of your monthly profit, and that's your check.

    Is this normal? Or fair? This industry (pro A/V) can sometimes have razor thin margins and I am constantly undercut by competetion so I have to fight to maintain my territory. So say I lowball to win a major quote: I just won the 1k in profit for the company but because of where my cost fell in the matrix I could only see maybe three percent of that in my check.

    I know I'm just a BDR and AEs here have better rates. (They are 100% commission and deal with essentially the same system but add 10% to their matrix.) I have the potential to move into that after two years as a BDR.

    I also love the industry (I've spent my whole life in music) and I love the company. Family owned, culture is super friendly and non toxic, perks are great, close to home, etc. Almost no other complaints.

    Thing is, I think I'm good at this sales thing and I want more money. Should I start looking around? I don't want to turn my back on the family that I cut my sales teeth with.

    Thanks for all comments!

    submitted by /u/PMAwaffle
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    Breaking into the Sports industry

    Posted: 08 Jan 2018 09:17 AM PST

    Good morning everyone, this is my first ever post here so bare with me!

    I wanted to seek some advice as a brand new employee in the world of sales. Prior to my job now, I have never worked in sales, but have worked along side salesman at a car dealership.

    So a little background info, I just got hired on by a local minor league baseball team. I sell pretty much everything you can for a sports team including group packages, advertisement, sponsorship and so on. In my first week, I did a lot of shadowing phone calls, emailing (200+ emails), and some cold calls. So far, I haven't gotten hardly any responses via phone, or email (Only 8 replies I believe).

    Now as far as I know, our team is pretty popular in our community and we have around 3800 people a night on average, and 250,000+ a season. So there's a ton of potential out there to bring people to the park. I know the best way to get responses is through phone call, but I'm told to do the initial emails first then follow up with phone calls after in a couple of weeks.

    Although it's only been a week, and of course with the new year rolling around it may lead to people not being as interested in buying right away, but I'm getting a bit discouraged with the lack of replies I've gotten. With the replies I have gotten, I've only had 1 positive, the others reject because of the prices of the packages I sell, which I have no control over.

    Anyone have any advice for cold emailing that's led to increase responses? As well as how to persuade prices that are too high for most?

    Also, has anyone ever worked in the sports industry through sales, minor league or majors (Professionals of any kind really) and had success doing so?

    Thanks for your time and I look forward to hearing your responses!

    submitted by /u/Bdubs21
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    Are salesmen always money motivated? should that be one's primary goal for being in sales?

    Posted: 07 Jan 2018 06:23 PM PST

    LinkedIn Sales Tools

    Posted: 08 Jan 2018 07:15 AM PST

    Anyone here use Dux-Soup? I'm trialing it out right now, and it seems powerful. Any potential issues anyone is running across?

    submitted by /u/suplesse
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    Longest Interview Process You've Had?

    Posted: 08 Jan 2018 12:45 AM PST

    Currently in the interview process for a sales position at a smallish company. I've been interviewing for about a month and a half and have had roughly 10 calls during that timeframe with 4 different people

    I actually enjoy how long the process has taken, as it's given me a unique view into the company and allowed me to build a stronger relationship than if it would have taken a week. However, I would be frustrated if I ended up not getting the position after how much time I've invested.

    What's the longest interview process you've had? What's "normal" across this industry now?

    submitted by /u/chavtank
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    Had a referral for entry level sales position at well known Saas company, resume denied, person referring me is shocked. What was the likely reason?

    Posted: 07 Jan 2018 10:25 PM PST

    I put my resume in for an SDR position at Salesforce and a person working there referred me, it did not even make it through the initial screening process.

    My experience is around 11 or so months in an Account Management type of role at my company that involves taking care of current customers and making sure they renew, it was also my first job out of college and I've done well. I was told that I would make a strong candidate so I thought I would get at least an interview of phone screen, especially given that someone working at the company referred me, but I was told earlier told by my friend that it was denied.

    I am looking into many other companies but given that someone who works at SFDC referred me and it was still denied, what was the likely reason?

    Could it be that they are looking for straight cold calling experience and I don't have that?

    submitted by /u/aspiringsaas
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    Breaking into pharma

    Posted: 07 Jan 2018 04:31 PM PST

    I've been doing b2b sales(copiers) for 7 months. Graduate college in 2017 low gpa finance major. Do you need a biology/scientific background to get into pharma? Is it too early to start looking? If you are currently in pharma now I'm curious to know how you did it.

    submitted by /u/mdawg29
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    Anyone in EHR sales to medical practices??

    Posted: 07 Jan 2018 07:15 PM PST

    I have been selling EHR's (electronic health records) for a few different vendors the last couple of years. The industry post government regulations is pretty saturated and am curious as to any advice or tips people who are in the industry would give! I am primarily selling to small medical practices, generally no more than 4-5 MD's per practice

    submitted by /u/kewldood69
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    Tomorrow begins my sales journey and I'm going to use the straight line technique.

    Posted: 07 Jan 2018 01:49 PM PST

    Hello. How are you? How are you doing today? I'm 21 years old and my clock is running out. I've got only 28848 days of life left if I'm lucky.

    How many days do you got to fulfill your dreams? Hey. I bet you can do it, I believe in you even if I don't know you, you're capable of doing whatever you want to. There's no single second to waste, you're the best.

    After 2 days of watching the entire course on Straight Line technique by Jordan Belfort I decided to start selling as I agree that it's one of the most universal assets a person should have.

    I wonder if you have any other interesting courses or books to share? I'm really interested.

    If not, it's not an issue, I'm looking into that right now in this sub, and by the way, I have to say that this community is amazing.

    My skillsets are brand building, "website building", influencing and graphic design so I decided to explore the website development niche for medium sized businesses.

    I'm going to offer website building for 300€ a piece. The idea behind this is to offer cheap but quality websites that are done in 3-4 days max by using themeforest templates and skills I listed previously.

    Those who have experience in this niche. Do you think you guys can help me with your advice?

    These are the main hooks for the clients:

    • Cheap and quality product.
    • Free advice on the industry the client is in + social media.
    • Money back guarantee.
    • Professionalism.
    • Ease of use.
    • No time wasting (especially knowing how many business don't have time for websites).
    • ROI improvement.
    • Feeling of control over the process. Make the client think that he's building the product for himself.
    • Proof. Previous works.

    I need at least 5 clients a month to start thinking about scaling this. I think it's doable.

    I'm working on a script right now, hopefully I'll be able to give back to this community soon.

    Thank you

    submitted by /u/oBreyze
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    Landing First Startup B2B Customer: Charge or Free Trial--How long should trial be?

    Posted: 07 Jan 2018 11:02 PM PST

    Hey all, follow up question. Recently joined a startup and while they have a great product hitting an unsolved need we keep running into a brick wall in sales calls when customers say "well that's great, but who is using this," so they haven't been able to sign their first customer. Market is B2B for companies >200, product cost around 10k/year.

    We have a couple of follow-up calls coming up. They are with companies that would be great names to list as existing customers. What are your thoughts on how much we should charge? I'm worried that if we offer it for free or like $3k, they won't think the product is worth anything but I'd also like it so this point of contact could say yes without having to get approval from their superior. The point of contact would be buying a license for like 300 people.

    What should we do? Should we do a free-trial for 2 months? Would I have them sign a yearly contract now and say that it's a free trial for 2 months, automatically becoming paying unless they say otherwise? Or should I just have them agree to a 2 month trial and not even mention the full price now and just deal with it after 2 months? I'm worried that getting them on the phone again could be hard.

    Or I could offer a full paying trial and say, "let's do it for 100 people only" for 6 months, something like that at cost of $3k. Thanks for any guidance. We really want to land these customers. Also, If they agree to the trial, do I need to ask their permission to feature their name in cold emails or can we just do it? Can I have them agree ahead of time to provide us with a reference quote?

    submitted by /u/gyrftw
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    Prospecting / Cold calling for selling office cleaning Services?

    Posted: 07 Jan 2018 08:13 PM PST

    I need some advice on prospecting for my Office cleaning service.

    My target clients need the following : 1-5x Per week office cleaning services. Typically this consists of Vacuuming, Dusting, Trash, Mopping, etc.

    Im trying to start with cold calling

    I'm sure plenty people here work in some sort of center or general office space that uses a cleaning service.

    My main issues:

    1. What type of businesses should I target?
    2. Can I use ReferenceUSA to build a list ? If so what type of filters would you utilize? (Office size, revenues, # of employees)
    3. What would your script look like for this type of Call?
    4. Best times to call? Who Should I ask for?
    submitted by /u/crooxty
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    Best audiobooks for Account Management

    Posted: 07 Jan 2018 06:53 PM PST

    Audiobook questions get asked a lot but I have yet to see any specific towards AM.

    submitted by /u/Butteredbiscuits1
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    Young Sales Manager, New Team

    Posted: 07 Jan 2018 12:07 PM PST

    Okay, so I am 20 years old and prior to this job I have 0 Sales Experience, I've done exceptionally well in this role, to the point that I've broken company records, most recently, being the youngest Sales Manager in company history, the day I start my new job as a SM in a New Branch is my one year anniversary of working. Either way, I'm seeking any advice I can get on how to introduce myself to this team, they're compiled of 2 Veteran Reps and 12ish Rookies. Not only on how to set the mood for my tenure as Manager, but how to defeat the age gap when it comes into play, I know how to command respect, and I know how to lead, but I need the advice on how to make a great first impression on this new team of mine, I want something more than "hello my name is______ and I'm your new boss."

    submitted by /u/JeorWibbles
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    Used Product Sales

    Posted: 07 Jan 2018 04:09 PM PST

    I sell used heavy equipment. Oftentimes I run into resistance from customers that can buy the new version of the same equipment for $15-20K more than what I'm listing it for. I get stumped by this rebuttal far too often, and I'm wondering what any of you with experience selling used products used to work around it. How do you mitigate this argument?

    submitted by /u/run_cnc
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