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    Tuesday, December 8, 2020

    Is anyone interested in doing Virtual Role Plays to Improve Sales Skills? Sales and Selling

    Is anyone interested in doing Virtual Role Plays to Improve Sales Skills? Sales and Selling


    Is anyone interested in doing Virtual Role Plays to Improve Sales Skills?

    Posted: 08 Dec 2020 10:13 AM PST

    Hi all, following on from my thread last week: https://www.reddit.com/r/sales/comments/k5gd5k/does_anybody_do_role_plays_with_their_sales_team/?utm_source=share&utm_medium=web2x&context=3

    I've spent the last 4 years in software Sales and most recently work as an AE for SAP. The problem is my sales teams do not do role playing.

    I'm keen to set up a cadence with a few sales professionals preferably in SAAS who are dedicated to improving their Sales Effectiveness through Role Plays. The key of Role Plays is to automate high level Sales Behaviour's in your sales engagements through practicing in a "simulated" setting. Really keen to set up calls to practice SPIN Selling, Negotiations, Objection Handling and a few other topics (Open to ideas). Let me know if you're interested and we can look at setting up a group.

    EDIT: Great to see some positive responses! Just created a group on LinkedIn https://www.linkedin.com/groups/9016191/ for us to join and collaborate. Seeing as I'm not the only one interested we could use it as a community to set up role plays and maybe even share best practices?. Will DM each of you to work out a cadence.

    submitted by /u/Kingsley_Hall
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    Last year I generated 42% more meetings with this campaign targeted at Out of the Office emails during holiday season (and was fortunate enough to present it to the management team myself!)

    Posted: 08 Dec 2020 10:26 AM PST

    Hey everyone, if you're still sending cadences this month, you'll probably experience a higher amount of Out of the Office responses. Last year I used these responses to generate 42% more meetings.

    So, what is exactly the problem here?

    While doing sales and trying to maximize the efficiency of my process, I noticed that on average 10% of the prospects I contact at any point in time are OOO. These prospects use automated replies that cause the follow emails of my cadences to stop.

    I wasn't happy with this and wanted to find a solution. While I respect the prospect's OOO time, it doesn't mean that 10% of potentially interested prospects have to be lost right out of the gate.

    After analyzing thousands of OOO emails, I came up with a simple flow that anyone can do during this time of the year.

    This is how the process looked like 👇

    1. Detect an OOO response

    Honestly, I use an AI software to detect these messages for us, but it's also easy to do it manually.

    2. Handle contacts that have a return date in their OOO message

    Most OOO emails will mention a return date (i.e. the date when the prospect is back to the office). I found that conversion rates increased significantly when I paused the cadences and only resumed them after the return date. While the first week when someone is back from holidays can get pretty busy, aim for the second working week.

    Again, there are easier ways to spot these OOO emails and extract the return date automatically with a dedicated tool, but you can also fill in a spreadsheet with this info manually and still do the job.

    When resuming the cadence, this was the type of message I was sending out:

    Hi {{first_name}}, I know that you just got back to the office and I wanted to give you a few days to go through your inbox. Did you manage to take a look at my email?

    3. Handle contacts that mention an alternative POC in their OOO message

    Alternatively (and if you're lucky enough), the OOO will suggest an alternative point of contact. In fact, most prospects were pointing to the person within the company that was taking their responsibilities while they were away (e.g. a lot VP of Sales were pointing to a Director of Sales while they were away).

    This was when I really leveraged the OOO messages. With the alternative contact persons, I was starting dozens of new conversations with VPs and Directors of Sales with a hook on the email that looked more or less like this:

    Subject: hi {{first_name}} - contact from {{third_party_first_name}}

    Hi {{first_name}}, I was pointed your way when reaching out to {{third_party_first_name}}, who was Out of Office.

    ...

    Feel free to look at the extended notes I wrote for the management team after performing this extraordinary campaign.

    submitted by /u/mgdo
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    If you live in California

    Posted: 08 Dec 2020 09:43 AM PST

    How do most companies pay you guys because obviously the cost of living is super high. In Texas it's not uncommon to see reps get 50-100k base in medical sales. I hope it would be higher for y'all?

    submitted by /u/bobsaget4765
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    Is it petty or smart to start keeping track of my manager being a jerk?

    Posted: 07 Dec 2020 04:41 PM PST

    Long story short this guy just uses strictly negative reinforcement instead of like ever trying to pump people up or even really acknowledge people are working hard & a lot of it is said over instant message due to WFH.

    I'm hoping to switch teams, guy is a jerk, is it petty or smart to start keeping track of this? I'm sure it's good to have a record but I'm also not trying to be a whistleblower.

    Can anyone shed some guidance?

    Edit - thanks for all your help & guidance yall

    Edit 2 - I guess I'm mistaken on what negative reinforcement is

    submitted by /u/tman7676
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    What exactly is BD and what kinds of personalities tend to be most naturally suited for it?

    Posted: 08 Dec 2020 10:56 AM PST

    I've heard a lot about business development at my company, and almost everyone I ask tends to have a different definition of it. My understanding is that it's basically a strategic position in which you can help grow a company by using sales, marketing and knowledge from other related fields.

    Are there any personality types in particular that would be best suited for it? I currently work as a consultant, and I want to get some more exposure to different parts of my company, however, I'm more of an introvert so I'm a bit intimidated by the whole sales aspect. I know sales is oftentimes more about strategy than talking for the sake of talking, which is why I'm intrigued, but I'm just curious to hear your guys' input.

    submitted by /u/dv715
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    Help Choosing a postion

    Posted: 08 Dec 2020 01:30 PM PST

    Hey Guys, I have an excellent problem I'm looking for some input on deciding over

    I have 2 job offers on the table;

    1. One appointment setting Solar Services to companies in a very tight niche (around 1'000 total companies that I can find in my research fit the Ideal customer profile in the market sectors I'll be expected to target (aka English speaking countries) (aka, the customers I'll get paid on)), full time, decent commission, free to work from home, preferred to come into the office because of my experience to help lift other sales reps
    2. The second is selling marketing services to B2B companies (so a much deeper market) this is looking like part time, 100% remote, account management and potential to end up running a department (I'll be the first account manager at the company), tomorrow I find out more about to remuneration and commission structure

    I really like the concept of the first product, my sales style is very much a consultant solving problems, but I worry about the depth of the market, even if I could convert 100% of the companies available (and I wouldn't be the only rep selling there's 12 of us total) that's a total of 84 months worth of target but breaking it down amongst the 12 reps, that's 7 months of target

    The second company is very much looking to branch out into my home country and I would basically be the one man sales department, essentially my own department with people I report to naturally but realistically left to my own devices with an easily achievable target (a couple of deals a month! If I start smashing target they'll be forced to expand their service providing team)

    Any thoughts would be hella appreciated

    submitted by /u/greenfingeredlt
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    What do You Wish Your Company Did different when bringing you on as an SDR?

    Posted: 08 Dec 2020 12:07 PM PST

    Hey,

    My Business has been growing steadily and we're looking to bring on our first outbound SDR(Preferably Two) at the start of next year. We're a Marketing/Consulting business that sells mainly to Financial & Professional Service firms with our Main Service at $16,000/yr & launching a second at $36,000/yr, So not enterprise at all, our typical client is a 1-5 person business with revenues from $100k/yr to $2m.

    I'd love to get people who've became Successful SDR's feedback on a few things to really help me make the most of the opportunity for these people and give them what they need to succeed. We're targeting 15-20 Appointments per month when fully ramped up & I'm estimating that month 3 onwards we should be there roughly.

    What did your company do really well that helped speed up your process?

    What do you wish they did/provided to help make it easier to get up to speed?

    Anything that you think is a must-have for success in the first 90 days?

    And just any general advice to making this as successful for our team as well as us!

    Many thanks in advance!

    submitted by /u/cwjc1055
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    Presentation as a part of job interview?

    Posted: 08 Dec 2020 11:58 AM PST

    Hey Sales Redditors,

    I'm in the third and final round of interviews with a company for a sales manager role. The process has taken about a month, and, after two hour-long phone interviews, they have narrowed it down to two candidates. Now, the hiring manager is asking us to create and deliver a sales presentation with two components.

    1. A sales pitch about the company to a prospective customer
    2. A plan to develop the sales team (processes, strategies, etc)

    After five years of management and a lot of interviews, I've never been asked to do this, and I have some reservations. Why would I spend my time preparing a deck for free? Why would I share my ideas and strategies without any guarantee of employment? What's to stop them from hiring the other candidate if they're cheaper and just using my ideas? Honestly, it's not the top of my list of prospective jobs, and I feel like they're gonna low ball me if I get an offer at all.

    Thoughts on how I should approach this?

    TL;dr - company wants a sales presentation before they hire me. Should I do it?

    submitted by /u/Qohelet77
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    What's your process?

    Posted: 08 Dec 2020 10:20 AM PST

    Hi all salesfolk!

    I've been in an enterprise SDR role for 2 weeks now. Our whole sales team is fresh, AE is 7 months in and the other 2 SDR's are about 4 months in. There seem to be minimal processes for the SDR's and I need some advice on what the best practices are and how our days should be scheduled. Any insights appreciated!

    submitted by /u/Flying_Eagle_25
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    Need insights on a Cisco Select Partner Roleplay

    Posted: 08 Dec 2020 09:51 AM PST

    Hi all,

    I would be doing a roleplay soon. However, I am stuck on how should I position Cisco vs HPE to the partner. I would appreciate any insights you all might have or point me in a direction. Below are the details of the roleplay.

    • Manufacturing Co. is upgrading their current Data Center architecture and leaning towards a cloud solution
    • Manufacturing Co. challenges
      • With different locations, IT is not sure if security policies are being consistently enforced
      • Leadership now sees that downtime at various facilities is a bigger issue than they had previously assumed
      • Concerns on rolling out new apps developed by the R&D group
    • Manufacturing Co. is using an HPE Data Center Solution as they grow the HPE solution is no longer sufficient to manage their current and future infra needs
    • Manufacturing Co.'s CEO has requested Partner XYZ to deploy a new Data Center solution
    • Partner XYZ is a Select Level Partner with Cisco and a Premier Level equivalent with HPE
    • The goal is to influence Partner XYZ to agree to recommend Cisco's Data Center Solution and show how becoming a Premier Level Partner with Cisco benefits Partner XYZ

    Appreciate any bits of advice, thank you.

    submitted by /u/liloandstitch_
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    Sober sales

    Posted: 08 Dec 2020 07:57 AM PST

    How can I substitute for alcohol in social settings?

    Started a new role recently in the UK. Not met customers yet but have heard stories of the factory witness tests of equipment (in Germany) essentially being a few hours of boring tests, and a couple nights of getting wasted with the customers. I'm aware this happens as I've gone on a similar trip with the previous company, but I could handle it more easily as I was not the only representative in the company and could leave them with the customers once it got too late. The real focus of these trips is getting drunk on company money.

    I'm not a big drinker (I don't drink much and don't drink to get drunk) so this is probably going to be strange and hard to overcome. I can't really leave them to it and go back to the hotel as I will likely be the only company representative and it won't help the "professional" relationship. I'm not interested at all in getting drunk with a few strangers and would rather not go on the business trip at all to be honest.

    How would you (or do you) handle this?

    submitted by /u/AnAwesomeOne
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    ZoomInfo Packaged Deal

    Posted: 08 Dec 2020 07:46 AM PST

    A friend of mine who was in the market for a ZoomInfo license was able to get a package deal from them by going in on a big license deal with two other businesses. Is anyone else in the market for ZoomInfo and would like to do the same? I am looking to sign a contract with them in the next week or two. By going in together, my buddy was able to get more exports and better pricing.

    submitted by /u/cmw8829
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    I applied to my first sales job and in the one-way virtual interview I was asked to sell and explain something technical, so I picked a 3D printer, and the first thing that came out of my mouth was something like "You must have been living under a rock since you've never heard of 3D printers!"

    Posted: 07 Dec 2020 06:46 PM PST

    If there's anything I sold in that interview I don't think it was myself.

    In an effort to make myself feel better, what was your worst sale?

    submitted by /u/noselace
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    Selling a software product I created to Higher Education. Advice on approach, selling, pricing, process.

    Posted: 08 Dec 2020 06:34 AM PST

    I have a light background in sales (several years of local B2B sales, after that "selling" my Executive Recruitment services for a search firm I owned). Over the past four years, I've developed an online platform for which college students are one of the target demographics.

    The product is an interactive, online Interview Preparation platform. I left my past VP of Human Resources/Talent Acquisition position and started pursuing this full time on 1/1/2020. Although COVID-19 threw a wrench in some plans, it also strengthened the use of the product. The ability for students to prepare for their interview from the safety of their living spaces without going to a career center, relieving staff workload, etc. Users also prefer the interactive experience over reading a bunch of interview documents.

    I have been able to demo this for a couple of colleges and universities. I need to take a broader approach and contact many more colleges, but when I do, I haven't gotten very far.

    Individual consumers that use the product love it, and it's a great product for college students. There are several similar products on the market, but I believe mine to be more user friendly, and it's also built by a long-term HR professional that has conducted thousands and thousands of interviews (me) - I understand the user and the information they need.

    Any input on selling to higher-ed? What are some ways I could approach product introduction besides cold emails? Appreciate the input and feedback.

    submitted by /u/st9248
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    Most miserable sales job and why?

    Posted: 07 Dec 2020 05:03 PM PST

    I had a job in aesthetic laser sales that sucked ass. I'm talking managers calling 5-6 times a day. These companies run through reps maybe 5 or 6 people in my role over a 18 month span. Conference calls daily late night calls from management. All for 50k lol with potential to hit maybe 90-120k. I was associate but no life. But it taught me how to grind on a whole another level.

    submitted by /u/bobsaget4765
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    LinkedIn Sales job titles

    Posted: 08 Dec 2020 02:49 AM PST

    Hi all,

    I've started seeing a lot of Account Managers and Business Development Managers who change their job title on LinkedIn to:

    'Helping customers transform business performance through the employment of digital labor'

    'Connecting Senior Exectuives to discuss current challenges, market conditions and drive best practice'

    As opposed to just saying there an AM or BDM. Why do people do this?

    submitted by /u/ibrahimasood
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    What's the Deal with SaaS Sales?

    Posted: 07 Dec 2020 01:36 PM PST

    Hey there friends,

    I currently work in a sales role at a freight brokerages. In January I will have been here for 5 years. It was my first job out of college, and at that time viewed it as a stepping stone to get some office experience and then move on to greener pastures from there.

    I ended up being pretty good at it, and started making over $100k in my third year here which cause me to stick around longer than I had originally planned. "burning out" is not just common in this industry, it is basically expected at about 3-5 years in. Lately, despite the money I am making, I have felt burnt out, disengaged, all the above, in my current role. I look at my manager who is probably more stressed out than I am as a rep, and he is on a fixed salary as opposed to my uncapped commission, so I don't want to climb any higher in this industry, and I can't see myself doing what I am currently doing for much longer ( I am 27).

    SaaS sales seems to have great earning potential, and I've heard enough good things about it to be interested in it. SaaS salespeople, can you give me the good/bad/ugly of the industry? I want to make a career change but if I am leaving a high paying job, I want to make sure I am chasing something I can see myself enjoying long term.

    TL:DR I want to leave the logistics sales industry and am curious to hear more about SaaS sales to decide if its a path I want to pursue.

    Thanks!

    submitted by /u/bigpapi7
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    What role in your opinion would better? The B2C role which is typically a one or two call close or a B2B sales roll as a sdr or AE. What skill sets are valued most in each role?

    Posted: 07 Dec 2020 07:17 PM PST

    I'm currently in the first roll. I have lukewarm leads at best and it feels almost like telemarketing but maybe not quite that rough. I have zero problem being hung up on or cussed at but it sucks not being super awesome at it. I am closing but not at where I should be quite yet. I am getting better but no where near the top. 75% of sales are 1-2 call closes. In your opinion is this harder than a longer drawn out sales cycle? I feel like a longer cycle could have more relationship influence. I thought this role was pretty similar to a SDR but I'm realizing that it's not. Even though I make 120 calls a day I'm not researching anything which seems to be a part of the SDR role.

    I feel like like the SDR role would require more research and relationship building skills which I think I'd excel at. I'm just trying to figure out if I'm just in a crap sales role or if sales isn't a good fit. If it's something I need to stick out or what.

    submitted by /u/LiveshipTrader
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    Holiday Cards

    Posted: 07 Dec 2020 07:10 PM PST

    Company has decided to not send out physical cards this year instead opting for E-Cards. They recommended some god awful free E-Card service and I refuse to use it for my customers. My big guys are still getting the hand written card but I have a lot of smaller customers and don't mind the E-Card option for them. Looking for a good option to send E-Cards out that don't look cheap and allow some customization. I don't mind paying for the service. Any recommendations??

    submitted by /u/2oubleB
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    Medical device company comparison?

    Posted: 07 Dec 2020 09:52 PM PST

    Interviewing for a position with Stryker Neurosurgical and I just received my offer for Masimo in pulse oximetry.

    I want to make the right career choice who's the better company coming in at their associate role for growth?

    submitted by /u/Hypothesis-MK
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    Account Execs and Enterprise Reps here that are selling SaaS based solutions at an average deal size ranging from $50k - $250k ARR on multiyear contracts - I have a question for you..

    Posted: 07 Dec 2020 02:06 PM PST

    how much COLD prospecting are you doing daily/weekly? Are you developing the majority of your pipe via SDR/BDR outreach, and marketing gen? Would love to what your industry is as well!

    submitted by /u/ponybird
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    Competitors insights

    Posted: 07 Dec 2020 03:57 PM PST

    For the people that work in sales, is it normal for the sales department to work with a competitive intelligence partner that does research on their competitors?

    Asking this as I've heard my friend talking about this and it made me curious on why would someone buy insight/research on competitors

    submitted by /u/givemylifeback
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