I hate customers who "used to be in sales" Sales and Selling |
- I hate customers who "used to be in sales"
- There are only 6 types of objections out there that are killing sales ☠️ And people who know how to deal with them close up to 64% of their prospects.
- A reminder
- What are your after work plans while WFH?
- Calling all solar salesman... I need your help with an objection/condition that’s been coming up.
- If my company goes public, will that open more doors for me?
- Construction Sales - Is it okay to ask "Who else is bidding this?" to a contractor?
- Changing careers from Mercedes Sales to loan officer
- Want to get your thoughts on responses to two objections
- How can I write a more persuasive subject line on emails?
- “I’ve got years of experience in this industry so I know how it goes” basically means “ you’re bullshitting me”
- Any tips for a new outside salesman? The company I work for sells vinyl and laminate flooring as well as countertops and cabinets.
- If a prospect isn't willing to give you a phone number...
- What type of sales position is my experience best fit for?
- Best cheap usb headset?
- B2B Follow up after meeting in person?
- What is a good entry level job to get into to break into medical sales?
- Sales Pro's of Reddit can you share your thoughts for an AI Sales Meeting Assistant
- Inside sales B2B salary expectations
- Help me Please!
- Lockdown montage! What materials should I read/listen to/do through lockdown so that when I return to my direct sales job in 4 weeks I am on a completely different level?
- I am bored with CRM, How Do I Make It More Challenging?
- Transitioning into SaaS. When does experience overcome a degree?
- What are your KPIs (SDR)?
| I hate customers who "used to be in sales" Posted: 05 Nov 2020 11:21 AM PST I'm not sure if this is anything that ever comes up in b2b sales, but I sell cars and every time someone says that, it's in a disrespectful way implying that they "know what I'm doing" like I'm trying to pull some voodoo mind tricks. [link] [comments]  |
| Posted: 04 Nov 2020 03:00 PM PST Did you know there are only 6⃣ types of objections out there that are killing your sales? ☠️ . And if you know them, you set yourself up nicely to overcome them and turn them into opportunities. . Objections are a core part of the everyday life of every person that's in sales. No matter how valuable an offer you have, prospects can always find a reason to push back on what you're offering. . ✅ But there's some good news: Sellers who successfully defend their product against buyers' objections can have a close rate as high as 64%. . How you behave when a prospect pushes back can make or break your sale. . So to help you go into every objection prepared, let me share with you the 6 types of objection that prospects have: . 1. Lack of interest Example: "I'm not interested" or "Send me information to review." ❎ What NOT to do: Say "ok" and send generic information. ✅ What to do instead: Ask further questions to uncover topics of interests or pain points that you can tailor to the prospect's needs. . 2. Pricing Example: "I can't afford this" or "It's too expensive" or "We don't have the budget." ❎ What NOT to do: Give in on your price being too high without establishing the value that your product/service delivers. ✅ What to do instead: Focus on the value that you have delivered for clients just like them. Challenge them to focus on the benefit over the cost. . 3. Lack of authority Example: "I'm not the decision maker" or "I don't have approval." ❎ What NOT to do: Immediately move away from this person to engage someone else higher. ✅ What to do instead: Empower someone of lower influence to be your champion. Make it worthwhile for them to help you by establishing that you will address some of their needs. . 4. (Perceived) Lack of need Example: "We use a competitor" or "we already do this" or "we built a solution ourselves". ❎ What NOT to do: Get defensive and/or bad-mouth the competition. ✅ What to do instead: Be prepared and knowledgeable about the competitor they are using or evaluating. Ask questions that address areas that competitors/their current system may lack and where you are at a position of strength. . 5. Lack of urgency Example: "This isn't the right time" or "That timeline doesn't work for us." ❎ What NOT to do: Plan to follow up months later without actionable next steps. ✅ What to do instead: Dig deeper to find the real reason that your prospect is missing the value. Or, if timing is genuinely off, make sure to get a commitment from the prospect that you can hold them accountable to in the future. . 6. Lack of trust Example: "I'm not sure if this will work for me" or "Does this actually work for others?" ❎ What NOT to do: Become defensive and start over explaining yourself ✅ What to do instead: Educate your prospect on why and how it works, why it will work in their specific case, and what benefits it will bring them. . Objection-handling is extremely important if you want a high conversion rate and high-level sales results. . For every obstacle you face, there's a way to handle it and increase your chances of closing a deal. I hope these 6 types of objections help you understand objections better and unleash the sales champion that's locked within you! . 𝕻.𝕾. Let's have a discussion! Leave questions, challenges or ideas below and let's make this thread more exciting. . 𝕻.𝕻.𝕾. If you have any sales-related challenges that are a pain, it would be awesome if you share them in the comments. If I can solve a problem for you in my next post, that would be great. I'll be here to answer all the questions related to this topic – 'coz that's my 'thing'. Let's go! 👇 . Stay awesome, Champions! 🏆 [link] [comments]  |
| Posted: 05 Nov 2020 10:33 AM PST First call I made on Monday I was hung up on. Brought me down a bit this week and has made it hard to dial. I'm not dialing 100 a numbers a day either. I do targeted outreach and campaigns; maybe 20-30 focused dials a day pending other obligations. Sometimes more, sometimes less. Experiencing a hang up digs a little deeper than my SDR days. Clear your mind, focus on each call as they come. I've since had multiple opportunities present themselves this week and am chasing a record deal for our company. [link] [comments]  |
| What are your after work plans while WFH? Posted: 05 Nov 2020 07:56 AM PST It was just announced that I am going to be WFH until basically 2022. Especially with winter coming and less daylight, what do you do after a full day in the home office to stay active? I golfed all summer but I'm no longer able to do that, live in a northern state as well. Open to any suggestions! Edit: I go to the gym at 7am, I prefer getting that out of the way. [link] [comments]  |
| Calling all solar salesman... I need your help with an objection/condition that’s been coming up. Posted: 05 Nov 2020 07:28 AM PST I've recently started selling solar for my buddies new company and one of the main parts of my day is scheduling meetings. One objection that keeps coming up from gatekeepers, and even owners, which I just can't seem to shake is - "We've just spent a ton of money on getting our roof done, so we won't be installing anything on it any time soon". I've been trying to feed out whether it's a "can't afford" objection, but that hasn't really lead me anywhere. I'd like to know if any of you have experienced this and how you get past it? [link] [comments]  |
| If my company goes public, will that open more doors for me? Posted: 05 Nov 2020 10:16 AM PST I currently work as an account manager for a SaaS company. 2+ years in my position, strong numbers, etc. but I never get contacted by recruiters or have much success with applying places. I do live in a smaller city, definitely not a hub. Regardless, there is talk of my company going public within the next year, and although they always say that, I see the progression and truly believe it this time lol. My question is will I be of higher value to companies/recruiters having that on my resume? Alternatively, so companies that go public typically administer pay increases as a result of going public? [link] [comments]  |
| Construction Sales - Is it okay to ask "Who else is bidding this?" to a contractor? Posted: 05 Nov 2020 11:22 AM PST Alright so, in a lot of big projects, there are multiple customers competing for the same job. I want as many people using my number as possible, but I also want to make sure that I'm not creating a conflict of interests in any way. Is asking this question against the interest of my customer or potentially harmful to our relationship? [link] [comments]  |
| Changing careers from Mercedes Sales to loan officer Posted: 05 Nov 2020 10:28 AM PST Hey everyone, I've decided to make a big jump in careers and wanted to ask some opinions regarding this decision. Has anyone else made a similar decision and how has it impacted your life? [link] [comments]  |
| Want to get your thoughts on responses to two objections Posted: 05 Nov 2020 01:10 PM PST Hey folks, I manage a small sales B2C team for a small business as part of my responsibilities for them, apart from being a full-cycle AE for the B2B part of their business. On both sides, our sales cycles are cyclical, as we serve the higher education market, our sales cycle follows the university academic calendar. While on the B2B side, we can make the difference in the leaner months by shifting to different customer segments, on the B2C side my team is struggling with a couple of objections. They're really hurting from it, so I wanted to give my guys the best chance possible and go beyond what knowledge I have to see what responses the good people of this subreddit would recommend for these objections. The first is the time objection, that this isn't the right time. Our B2C prospects are involved with other projects right now and aren't looking to buy, and so the objection is right now is not the right time and won't be for a few weeks. The second objection is the dreaded and universal "I'll think about it". It's actually kind of great that we're getting this objection in the first place because it means my guys are closing better than they used to and the training is working, but now they're coming up against the "I'll have to think about it" wall. Any suggestions welcome and appreciated. [link] [comments]  |
| How can I write a more persuasive subject line on emails? Posted: 05 Nov 2020 05:21 AM PST Hey everyone, I don't really cold email in the traditional sense, as I am a podcaster, but I use a lot of sales tactics to book guests on my show, but recently I have had some trouble with writing good subject lines on email which has probably costed me a lot of potential opportunities for great guests and relationships. How do you write your email subject lines? What do you think is the reason why people click on them? Thank You! [link] [comments]  |
| Posted: 05 Nov 2020 12:52 PM PST I just had a call where the person told me those lines. Any1 experienced this before and how do you come up with a response? [link] [comments]  |
| Posted: 05 Nov 2020 08:50 AM PST I worked in restaurants for 10 years prior to getting this job and I've been at this now for almost three months, I've made a few small sales but really feel like I haven't quite gotten into a groove where I'm confident walking into shops or warehouses. There's potential to sell larger batches of stuff which is my goal right now but I can't quite figure out how to crack that nut. Any advice? [link] [comments]  |
| If a prospect isn't willing to give you a phone number... Posted: 05 Nov 2020 08:34 AM PST Hi guys, I have a quote request (inbound lead) but there isn't enough specific information to provide an accurate quote in my opinion. The lead has emailed me a little more info but tbh its waffled and doesn't make much sense. He's included a few dimensions etc but not enough info on spec or requirements. My usual response is something along the lines of: thanks so much for you interest. In order for me to process and accurate and relevant quote I need some more info. Can you give me a number to call you on? 9/10 times I don't even get a response. So I might follow up a few days later with a bit of info and a' hey don't forget to send me that info. We love to help out'. I'm reasonably new to sales so I'm interested in the best method for this and to retain the leads? Seems a shame lose a lead or try and provide a total unrelevant quote. Unfortunately our website allows people to send in a quote request without a phone number. [link] [comments]  |
| What type of sales position is my experience best fit for? Posted: 05 Nov 2020 12:05 PM PST Hey everyone! I'm really looking for some guidance here. I work for a start up (under 50 employees) and am in a very unique roll that I am finding tough to classify. For context, I am beginning to actively look for another position (I am currently selling in the mar tech space) The lack of differentiation amongst the market, our ever-increasing/changing price, and the process of selling twice (once to the client, once again to our company to take the deal) is something that is growing on me. As of now, my title is Sales Development Representative. However, cold outreach and prospecting is a tiny portion of my job responsibilities and to be frank, I feel this part of my skillset is underdeveloped. I am not measured by meetings or appointments set. I currently report to the C-suite. I pitch alongside our VP or Director of biz dev to Fortune 10 companies-emerging brands across a variety of verticals. I have created every pitch deck, every proposal/pricing structure for deals that range from 35k-800k in size myself, and am part of the sales and pitch process from start to finish. I don't necessarily "own" the deals from start to finish, but I am an integral part. However, most of the meetings come from vp/director relationships (70%) and cold outreach (30%). My quota is above 1/2 a million per quarter and based on deals closed. They were set not to be reached (story for another time), but I reached quota in Q3 (first time I was measured at all, also a long story). This is my first job out of college, and I have been with the company for about a year. I am looking for new opportunities, but I seem to fall right in between SDR/Account Executive, when it comes to requirements. What I'm trying to find out from you lovely people is this: What kind of position is best fit for someone with this skill set? Is it smart to take a high volume cold call/email job first and develop more of my prospecting skill set? Or, should I go straight for an account executive position? Ultimately, the only person that can answer that question is me & the potential employer, but I value this sub's feedback and direction. Stay safe out there ladies and gents! [link] [comments]  |
| Posted: 05 Nov 2020 11:59 AM PST Basically Im about to get an online customer service job but I need a usb headset. I'm not sure I have the job I'm going for yet so I just want to get something cheap for now, and once I have it Ill upgrade to something better. Any suggestions? Noise cancelling mic would be good so I can run a fan. [link] [comments]  |
| B2B Follow up after meeting in person? Posted: 05 Nov 2020 11:25 AM PST Hi all! I am fairly new to sales and have had the privilege to join my dad's small upholstery business, in hopes of getting by these difficult times. Yesterday we stopped by 2 small businesses to drop off some business cards as well as introduce ourselves and our services. The first location was recommended by a friend who had previously worked with the owner. The owner seemed interested in trying us out even though our prices may not have been his favorite. After the meeting, he recommended us to stop by another shop nearby. The second location we also talked to the owner and gave him our business cards and said he would keep us in mind if he needed our services in the future. We let them know that they can just text us pictures of sofas they were interested in working on and we will send over an estimate. Should I follow up today with a text to make it easier for them to send us pictures- to avoid that first step of them reaching out first? Or should I wait to not look too persistent? We definitely need more clients due to some of our previous clients being highly affected by Covid but I am not sure if they can sense that desperateness that we are currently feeling if I follow up the wrong way/too soon. Thank you all! :) [link] [comments]  |
| What is a good entry level job to get into to break into medical sales? Posted: 04 Nov 2020 08:20 PM PST Here's a little bit about my background. I'm 22 years old, I'm have been in sales, specifically furniture sales, for almost 4 years. I have a very good proven track record. I have also been in a marketing where I handled 94 dealerships with their marketing for 1.5 years. And I was a marketing manager at a non profit company temporarily for 6 months. That being said, what would be a good position for me to get into to break into medical sales? Medical sales is my future goal. I don't know anyone within the medical field to get so doing this will be tough so any advice will be greatly appreciated. I have heard any outside payroll services is an amazing breakthrough to get in med sales or printer sales. But I would like to get advice from you guys first. [link] [comments]  |
| Sales Pro's of Reddit can you share your thoughts for an AI Sales Meeting Assistant Posted: 05 Nov 2020 04:50 AM PST Hi Sales Pro's! We are working on a new kind of Sales AI Meeting Assistant that will supercharge your sales efforts. However, we are looking for some early feedback to make sure we are heading in the right direction and would really appreciate a few minutes of your time to fill in this survey of 8 questions (multiple choice mainly). Link to survey: https://forms.gle/rizYuo9e3VbSnLCb6 Thank you so much for your support! [link] [comments]  |
| Inside sales B2B salary expectations Posted: 05 Nov 2020 03:12 AM PST So I've been in inside sales (more so in an account manager position) at a B2B company for a year. Commission is capped at 3k and only offered if the entire office makes 100 percent of target, meaning it's not individual and essentially impossible during COVID-19. The pay is low enough that without commission, it's hard to afford cost of living. During COVID because of furloughs I've also taken on way more than expected. Would you suggest asking for a raise during my review given that people are just getting back from furlough? Realistically I can't live on 38k after taxes in my current city and though I love the job it's not sustainable without a raise. [link] [comments]  |
| Posted: 05 Nov 2020 02:19 AM PST I just got temporarily laid off because I was not meeting targets as I should. I am relatively new to sales (6 months) with almost no prior training. I'd love to hone my sales skills. Can anyone please refer books or methods that can help me become a better salesperson? [link] [comments]  |
| Posted: 04 Nov 2020 01:58 PM PST Tired of being average at sales without knowing how to take it up a level so I'm hoping to spend the entirety of this lockdown becoming the best possible salesman I can be. Any advice would go a long way! [link] [comments]  |
| I am bored with CRM, How Do I Make It More Challenging? Posted: 05 Nov 2020 12:02 AM PST Hello everyone, So I am a teenager who is a passionate podcaster and some of the tactics you shared here are awesome and have helped me book many cool guests on my show, however I also message a ton of people everyday and it gets pretty boring when I have to add them all into HubSpot which is a boring process and not as exciting as research, outreach and content production. Can you share with me some ways and/or challenges that I can use to make the CRM process funnier and harder? Thank You! PS: Oh and you can also tell me to go past the boredom and just DO IT haha, after all maybe I am just overreacting?! [link] [comments]  |
| Transitioning into SaaS. When does experience overcome a degree? Posted: 04 Nov 2020 11:53 PM PST 27y Australian looking to bridge career into (surprise surprise) Tech/SaaS Sales. Aiming to accelerate progression and increase income. Edit: Enterprise is the eventual goal Read threads on this forum with clashing opinions to whether degrees matter to get a foot in the door and was curious on opinions given personal circumstances. My experience (for context)- Transitioned from 3yr Tech Support (ISP) to eCommerce Travel Business (current employer)- 1yr Outbound Sales (100% increase of avg monthly sales)- 2yr Managing same team (Further 150% increase of avg monthly sales per agent (12mil increase pa, due to implementing SFMC Automation))- 1yr (Current) Account Manager (bridged from B2C to B2B) Happy with achievements but don't think they're ground breaking, given the numbers I read here. Would this experience overcome lack of education? Or would my resume still be overlooked? Additionally, I'd consider a degree (or cert) for an SaaS platform. Though the field's broad and the learnings may not relate to my future role, I wonder: Would this spark the interest of a hiring manager, helping to get an interview? (If yes, any suggestions of well received platforms?) [link] [comments]  |
| Posted: 04 Nov 2020 07:45 PM PST I'm at a SaaS startup, doing ~200-230 calls per day, quota is around 25 qualified meetings per month. I do almost no tailoring of my outreach, strictly cold calls. Curious if this is industry average or if I'm doing more calls/less emails? [link] [comments]  |
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