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    Wednesday, October 28, 2020

    What are your top 3 frustrations working in SaaS sales? #vent! Sales and Selling

    What are your top 3 frustrations working in SaaS sales? #vent! Sales and Selling


    What are your top 3 frustrations working in SaaS sales? #vent!

    Posted: 28 Oct 2020 12:39 AM PDT

    Earned Commission After Resignation

    Posted: 28 Oct 2020 11:48 AM PDT

    I earned $2500 in commission that was tied up in outstanding invoices. The commission was scheduled to get processed the second week November, I resigned last week for a better opportunity. I emailed our HR department to confirm I would be receiving my EARNED commission. The let me know per company policy they only pay commission to current employees and I would not be receiving the commission.

    What are my options? I live in Colorado.

    submitted by /u/zsully15
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    Depression/anxiety and sales - Common within this field?

    Posted: 28 Oct 2020 12:09 PM PDT

    Is feeling depressed/anxious common within sales careers? I have many days (more and more common as of late) where I simply dread getting out of bed and working. I dread making cold calls and getting rejected and dread the monthly KPIs and bi-weekly reports for my boss. I feel unmotivated to do anything, and sometimes take breaks just to lay on my floor and question wtf I'm doing.

    When I'm doing well, I feel great and motivated. But when things are just not working out the way I want them do (this year has been a bust with quota company wide because of Q2), it affects me completely. I don't want to get out of bed, I dread working, I feel extremely low, and anxious whenever my boss calls/emails.

    However, those feelings are just tied with work. In my personal life I feel fine. But it's hard to separate at times. I've had 2 jobs in sales since I graduated, and felt the same in both. I can't help but wonder if this is just life in sales or if it's me.

    submitted by /u/anonsalez
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    Can anyone be successful in sales?

    Posted: 28 Oct 2020 12:01 PM PDT

    Looking to make a career switch into something that can allow me to make good money from home.

    submitted by /u/daaankone
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    A google search that will give you lists with company data on 900+ saas companies in 3 secs. So simple you wouldn’t guess.

    Posted: 28 Oct 2020 11:52 AM PDT

    If I'm being honest, I'm working in sales but prospecting is sometimes a painful job. It's hard (or expensive) to get contact data from the leads I want to reach out to. Last week when it started to rain and I was full of my lazy self I decided to try something different. While sitting on the sofa, I quickly got my hands to my laptop's keyboard and typed the following google search:

    site:docs.google.com/spreadsheets saas hiring remotely 2020 - The purpose of this search is to find all public docs / sheets that mention saas companies hiring remotely.

    Surprisingly, my idea was confirmed. Imagine my reaction when I found that the information was super useful and readily available for anyone. After that experience, I decided to note these learnings for other folks like me that just can't bear infinite prospecting on LinkedIn anymore.

    Since then I've been harnessing the power of these google searches for things like market analysis, retrieving fundraising news, finding emails, etc. -> that's why I compiled some other use cases:

    • To find lists of conferences in a specific industry: site:docs.google.com saas conferences 2020
    • To find lists with investors contact data: site:airtable.com inurl:investors
    • To find reports of industry trends: inurl:report intitle:"SaaS trends" filetype:pdf
    • etc

    Since posts disappear quite quickly, you can save my notes on your browser bookmarks in case you want to remember how to do these searches when you most need them :)

    Now that I've used this a couple more times, I feel like the ability to do use advanced google search operators and getting relevant results is a superpower that is easy to acquire but most people overlook. This was life-changing for my prospecting needs!

    Let me know if you found this helpful! Feel free to reach out if it's not clear to you how these searches work on Google.

    submitted by /u/mgdo
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    "Never Die Easy."

    Posted: 28 Oct 2020 10:33 AM PDT

    Walter Payton used to remove the insoles from his cleats so he could feel the metal spikes digging into his feet as he made his cuts...he liked the pain.

    Find a way to enjoy the grind and never quit.

    In the middle of October, I had the biggest charge back of my career, maybe one of the biggest in the industry....ever. Our client's son got involved two months after the transaction was completed and unwinded everything...cocksucker. This wasn't your classic, "knocked down, get back up story." I got "knocked the fuck out!" I was already paid $50,000 in commission...sweet! So, on October 12th, almost halfway through the month, I owed my employer $165,000 in margin.

    There were two options: 1. Bitch/moan/complain 2. Be like Walter

    I chose the latter and brought in $185,000 in profit margin this month; I'm out of the hole. I may not make any money this month, but this may be one of the proudest moments of my career. I got absolutely obliterated but took it like a man and smiled through every minute of it. I fought, I scratched, I begged for deals.

    Make it a game, make it about winning, then go win. Smile in the face of adversity instead of running from it. If you "remove the insoles" and start "enjoying the pain," like Walter, nothing can stop you...

    submitted by /u/Carlos_McGnarlos
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    SaaS grad job - qualtrics vs. oracle SDR?

    Posted: 28 Oct 2020 10:20 AM PDT

    Hey guys,

    I'm graduating this winter with a degree in Supply Chain Management & Marketing but I recently was intrigued by the world of SaaS sales since my brother is an SE at Salesforce. Even though I have 3 internships in scm, I decided I wanted to at least begin my career in SaaS sales.

    I received two offers: one from Oracle for their Class of Program (east coast) ($75K OTE) --> promotion to AE in 1.5-2 yrs and then $100K+ OTE

    one from Qualtrics/SAP (south) ($50K OTE) ---> 9 months later promotion to SDR2 ($65K OTE ) --> 6-8 months later: SDR3 ($80K OTE ) --> 6-8 months later AE ($100K+ OTE)

    It's extremely difficult for me to decide whose offer to accept. Through the interviews, I found that the Qualtrics culture seems a lot more laid back, and still, although less after being acquired, has that start-up feel. Oracle on the other hand still seems to be the lethargic titan of industry, and it shows in its culture. With that being said, Oracle has a 12-week training program that is well-known and many people say good things about, while Qualtrics's training has gotten flak and in my understanding is >1 month in the first role. Although... all the roles are going to be remote for at least my first 6 months, and so, the training will also be virtual, making it imo less productive. Also, Qualtrics is offering less money, but the cost of living is also lower in the South.

    Opinions? thanks in advance

    submitted by /u/Sosa625
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    Next Steps After Consumer Sales

    Posted: 28 Oct 2020 12:13 PM PDT

    Summary: how do you transition out of consumer outbound sales into more lucrative roles?

    Background: In 2018 I was laid off as a marketing manager for a B2B tech company. At that time, I had 11 years of experience in marketing communications and an MS in communication. I freelanced for a year and then decided I wanted to try to transition to sales.

    I got a job as an outbound sales specialist in August of 2019. I've never been happier. I sell to existing/previous customers in the consumer home services arena (pest control, lawn care, power washing, etc.) I like the company, the people and the structure. I've made it clear that I would like to continue to sell, but also act as a people leader. Unless something changes performance-wise, my boss' boss said that he plans to make me the OB sales manager in early 2021. I would make fewer calls and manage the team's performance.

    I'm 35 right now and make $18/hr base plus 5% commission. Thus far I've stayed above the target, which is a >10% conversion rate (sales/answered phone calls) and 60 calls per day average. I've also done a lot of content marketing, template creation, scripting, and process improvements.

    My first year's salary was $50k. I'm in the South near a major city. The plan is to get said promotion and hang out for at least another two years, selling and managing. However, the promotion won't pay that well (65k max). I'm not hurting or anything, but I would like to do better than that when I'm 40, for sure.

    So much seems to be SaaS related. I'm a tech-savvy person but have no relevant professional experience there. When I'm 40, I'd like to be making a bit more, but I also don't want to work insane hours, do Adderall, or anything else crazy to make 300k and wreck my personal life.

    Is this possible; is it stupid to be thinking this far in advance? I guess I'm just the type to like to have a professional plan in mind.

    Thanks in advance for your thoughts/advice!

    submitted by /u/ILoveCarbs
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    AEs who sell via zoom, what is your typical structure regarding presentations?

    Posted: 28 Oct 2020 12:11 PM PDT

    I'm experimenting with different formulas regarding how the presentations are laid out and what we're doing so far is :

    Introductions

    Industry insights

    About the customer

    Then the product

    Then the next steps for proposal

    My issue is that in my space these presentations generally average 45 minutes and the sale cycle averages around 3 months. It's a saturated industry and many companies offer very similar value props with little distinction. My belief is that every step is important but I don't have data backing up the psychology on how impactful each section is.

    So I was wondering how other AEs conduct their meetings when done over zoom?

    submitted by /u/Bodacious_Dad_Bod
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    Company asked if I wanted my commission to be processed as a second check. Advice?

    Posted: 28 Oct 2020 12:09 PM PDT

    I work in sales. I'm supposed to receive a quarterly commission check this month. My HR person asked if I wanted this to be processed as a second check or not.

    What's the difference? I can't seem to find much about this online. Has anybody else experienced this? How is your check normally given?

    submitted by /u/generationsurf
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    Contracts- Advice

    Posted: 28 Oct 2020 07:52 AM PDT

    Alright I need some fresh ideas, input, words of wisdom from all of you. In all my years of sales I can't seem to figure out why people will ask for agreements, and then put it off for days on end to sign. I've had some just never sign. The majority sign, but take days, sometimes weeks. I do everything in my power to avoid this. Setup timeline, schedule agreement walk through's, follow ups for days. Still, at the end of the month I've got 5 contracts out, and 2 people that have expressed wanting to move forward but keep putting off sending me the documents I need to build the agreement, so 7 people that have said yes, let's do it. I spend the last 3 days of the month staring at my email waiting for agreements to come back. So my question to you people is, what is your tactic to bring in an agreement from someone that is all of a sudden "so busy"?

    submitted by /u/Ididthattoday
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    HCM Sales

    Posted: 28 Oct 2020 07:51 AM PDT

    Is anyone in Human Capital Management sales? If so what is your base salary and OTE? Middle market target client base.

    submitted by /u/ladyluckchicago
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    Over the past year, my workload has more than tripled without any modifications to my base pay. Is it time to move on?

    Posted: 28 Oct 2020 11:21 AM PDT

    Hey y'all,

    I've been an SDR at a smaller tech company selling software for a little over a year now and have been a top performer. When I was hired, our targets were 250 calls a week, which gradually ramped up to 300 to attain 20 set demos a month. When Covid hit, this number increased to 400 due to low sales. Additionally, I took on multiple roles and projects in order to provide a bit more value to myself and support our efforts. On top of that, my company recently put a hold on all raises for the foreseeable future. Due to the circumstances of 2020 and low work experience, I bit the bullet and continued working through it.

    In the past few months, we've experimented with several new sales acceleration tools and our call requirements doubled from 400 calls to 800 a week. My days consist of running through endless email and call sequences without having any say in the contacts I'm reaching out to. Our CRM is filled with duplicate and fluff accounts, and working through them is a nightmare. When I try to address these issues with my boss, the only answers I get are to "make more dials."

    Honestly, with the amount of work I put in on a day to day basis, my base salary of 40k a year just isn't cutting it. I love the company culture and work with some great people, but the fact that I cant expect a raise or promotion in the next year is making me want to explore other options.

    In your opinion, do you think now is a good time to consider other positions and talk to some recruiters? I feel as though the lack of compensation for my work, in addition to the lack of support from management, has brought me to a crossroads in terms of where I see my career in sales. Ultimately, I'd love to reach a management position where I can run a team of SDRs so I can coach and develop their skills as well, but currently I don't see a path for it at my current company.

    Apologies for the rant, but any advice from people who have experienced a similar situation would be much appreciated. I guess what I'm really asking, is the grass greener on the other side?

    submitted by /u/RyRyRyRyRyRyRyRyRy
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    Anyone work in the payment processing industry or dabble with loyalty reward programs?

    Posted: 28 Oct 2020 11:17 AM PDT

    Hello all,

    I have recently accepted a job within this industry and I'd love to hear some insight of anyone's experience or thoughts selling in this area. Moving from the trucking industry over to this and still little fresh in sales. Any advice/comments would be appreciated.

    submitted by /u/holden_the_navy
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    What do you think of my meeting cold call script?

    Posted: 28 Oct 2020 09:44 AM PDT

    Hey Name, my name is Fake Name, I am a new realtor here in Boston and

    out of respect for your time I'll get straight to the point,

    i was hoping you might have 15 minutes over the next few weeks to grab coffee with me to talk about your experience in real estate

    I am trying to get a job and I'm trying to start doing that by asking for coffee. Do you think this is a good script? I'm a little entry level. Let me know if you think I should change anything

    submitted by /u/kcib
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    What’s the best way to follow up when a lead enthusiastically requests collateral, then ghosts you?

    Posted: 27 Oct 2020 08:50 PM PDT

    I'm talking about those leads who you really connect with, they seem enthusiastic and not just trying to get you off their back. They say "I'm not ready for a demo this week, but will probably be soon, so please send me a brochure to share with my team and we'll reconnect next week."

    I send the materials, wait a week, and email them to see how they went. A few days go by, send another email just touching base, nothing. Repeat this for a while, it gets to a month, and I worry I've lost interest.

    This happens somewhat regularly to me for what initially look like good opps, but ultimately go nowhere. What's the best way to follow up, stay on their minds, and not lose momentum or interest?

    submitted by /u/PoopFilledPants
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    Looking for New Job/Industry, looking for Insights from seasoned Sales Pros

    Posted: 28 Oct 2020 06:45 AM PDT

    Hi Everyone,

    I'm a CPA who made a career change and got into Sales 1 year ago. I stayed within the company and moved to their small start up within the company to get some experience. 1 year later, and my Sales Manager is a lazy, greedy scumbag who actively calls on our Accounts and stealing our Opps, and denies and lies about it when we confront him. So, I'm obviously trying to leave. It's not a profitable industry to be in anyway.

    That said, I'm starting the job search and trying to be open to all Options to make the right move for me, and the below options have come into focus.

    • Tech Sales
    • Acct/Finance Recruiting
    • Med Device

    Tech Sales - I've been approached by Paycom this week for the 2nd time this year, so we'll see how that goes, but apart from that it seems tough to crack into Tech Sales, and I'd have to go the BDR route, which would still be difficult.

    Should I look into selling Acct Software? What are good Tech Sales Companies for CPA's/Accountants?

    Acct/Fina Recruiting - Have a second conversation with my Accounting recruiter tomorrow who got me my previous position. They have an opening and it sounds like they can make good coin - in good markets - $200-300K. It's commission only with a draw. My first instinct is, I think I could like/enjoy this - A CPA helping other Accountants find better jobs/positions that aren't 60 hours for $60K.

    Anyone in Accounting Recruiting able to offer any insight? Is this as much of a grind as Payroll/HCM sales, with nowhere near as much potential as Tech like I've heard?

    Med Device - Been playing golf and networking with some old friends who are in Med Device Sales, and they've mentioned they could help me get my foot in the door. I'm not sure if it's Med Device, or Ortho Distributing though, which I've heard bad things about the latter.

    Don't really know much about Med Device sales honestly, so what should I expect in year 1, 2, etc.??

    submitted by /u/ty_rex
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    Help building sales process around a high volume trial based SaaS product

    Posted: 28 Oct 2020 06:28 AM PDT

    Hey all,

    I need some advice on how to build a sales process around a SaaS product with a trial based customer acquisition strategy.

    Some background—I recently joined a startup that's mostly acquired customers via a self serve model. Users can sign up for a free 7-day trial and plans range from ~$1,200 to $20,000+/year. ACV for self serve hovers around $2,000 ARR.

    The business allows anyone to signup for a free trial and doesn't do any verification on the email addresses. Anyone with a gmail or a scrambled email can join. So there's a lot of junk. We see a couple thousand trials per month.

    We also have demo forms on the website that drive some quality leads.

    We have two full cycle AEs managing this process end to end with very inconsistent success hitting quota.

    General process is Qual > Demo > Pricing/Reconnect > Proposal > Close

    What's the best way to manage this volume and pre-qualify the leads so the team is only engaging solid leads?

    submitted by /u/sales7677
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    This show is a must watch for all sales people

    Posted: 28 Oct 2020 04:49 AM PDT

    Look up "scam 1992" on imdb.

    The main protagonist Harshad is a master sales person. Pay attention to the way he carries the meeting and his personal brand.

    The more the stakeholder pressurize, the calmer he gets, keeps his focus on the goal/sale.

    It would help if you understand hindi.

    Still worth a watch with english subs

    submitted by /u/mk038643
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    Ultra-short term comission-setting

    Posted: 28 Oct 2020 04:36 AM PDT

    What's a term and right structure for those temporary incentives to motivate a team to quickly get a 1st sale for a new product? I thought of rapid-fire commission but it seems theres a scammy result on that on google. Would a SPIF be most fitting here?

    submitted by /u/neon_musk
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    Do you trust on-target earnings when accepting a position?

    Posted: 27 Oct 2020 12:24 PM PDT

    What's a bigger factor, salary or salary + commission when weighing to take a job or not?

    submitted by /u/Housto_0
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    Did you try gpt-2 for sales emails generation?

    Posted: 28 Oct 2020 02:53 AM PDT

    Just need a feedback from real SDRs - did you ever try to use machine learning for sales emails generation?

    There are gpt-2 and gpt-3 available for text generation - yes it's not perfect at all, but it can be used as a template generation for further editing.

    Did anyone try it? Or maybe you received requests from startups which are working on that to try?

    Will be appreciated for feedback.

    submitted by /u/ksshilov
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    Will automate your sales for free.

    Posted: 28 Oct 2020 02:43 AM PDT

    We are a team of 5 developers with solid background in ML and building all types of tools.

    Right now we are in process of pivoting our SAAS for sales, and doing custdev - and can spend some time for solving real world tasks for free :)

    Ready to automate any of your sales & marketing tasks for free. Just write in the comments the task/workflow that you are struggling to automate, I will contact back and we could discuss.

    submitted by /u/ksshilov
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    Do I stay or jump ship?

    Posted: 27 Oct 2020 04:47 PM PDT

    I'm a 30 year old guy working for a big American SaaS company in Dublin, Ireland.

    I've worked here for about 2,5 years and worked myself up from BDR to AE, and have been closing for about 13 months now.

    Unfortunately this year has been really rough performance wise and have struggled with performing well due to a bad territory/ lack of leads / outbound prospecting success.

    This also means I will not be promoted next year whereas most of my peers will be. People whom have had much better territories and a lot of luck (I.e. managers closing deals for them etc..)

    I always thought that my relationship with my management was great but now I feel let down and lack the motivation to do another full year of small business sales cycles.

    My brand is strong and my product knowledge / business acumen ranks among the highest in my team and there's no fear of being put on a PiP or anything.

    There's a lot of tech companies here I could work for due to me being able to speak a foreign language but I'm unsure if making a move elsewhere is the right one..

    Should I put my ego aside or should I try to leverage this experience to land a better role at a different company?

    Does anyone have any experiences they could share with me? All input is appreciated!

    submitted by /u/Gyr20
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    How I perfected my follow-up game with this 8-step sequence

    Posted: 27 Oct 2020 06:51 PM PDT

    EVERY salesperson and their grandma has been told that the "fortune is in the follow up."

    They've also been told the same generic advice like "did you know it takes on average 16 touches to close a deal?"

    And although these stats SOUND nice, the reality is that most salespeople stop DEAD in their tracks when it comes to actually following up.

    Why?

    • You may think that you're being overly aggressive.
    • You think the prospect will contact YOU.
    • You get distracted with new leads.
    • You may think that "following up" just doesn't work.
    • You may think that your prospect isn't interested.
    • You're scared of the word "no".

    Or

    • You simply forget. (I'm guilty of this)

    So the question is, how do we get over these hurdles?

    The answer is by having a structured follow up sequence that you use every single time.

    Personally, once I created a structured follow up sequence that worked, I used this tried and true formula every time and only made minor tweaks.

    This not only allowed me to stop overthinking everything, but it made my response and conversion rates shoot through the roof.

    Here's an overview of the exact 8-step follow up sequence I created and consistently use.

    My follow up sequence blends 2 forms of prospecting, email and phone; AND incorporates personalized memes to keep my outreach fresh, fun, and engaging.

    • (Day 1) - Intro Email - The "Cold Sales" Email
      This email is PERSONALIZED, and where I attempt to connect with the prospect in a more meaningful way.
    • (Day 4) - Follow Up #1 - The "Bump" Email
      This is just a gentle follow up. Nothing fancy.
    • (Day 8) - Follow Up #2 - Make Your 1st Phone Call
      This is when I switch mediums from email to phone call to mix things up. Some people prefer phones to email and this is a refreshing change. If they don't pick up, (which they most likely won't), I'll leave a message.
    • (Day 9) - Follow Up #3 - The "Post Voicemail" Email
      This is when I let them know I tried to contact them via phone.
    • (Day 13) - Follow Up #4 - The "Pulse Check" Meme Email
      This is when I keep things fresh by sending them a personalized meme. Yup. you read this right. A meme.
    • (Day 18) - Follow Up #5 - Make Your 2nd Phone Call
      This is when I change up the question I ask. Instead of asking for their commitment, I ask them if they are the right person. This is powerful because this is a different angle. Sometimes it's the wrong person.
    • (Day 19) - Follow Up #6 - The "Right Person?" Email
      This follows up on the voicemail from above.
    • (Day 24) - Follow Up #7 - The "Hail Mary" Meme Email
      This is the last effort before I disengage for a bit. I end with a slightly more polarizing meme to go off with a bang.

    I also made a more in-depth resource on exactly what I do for each of these 8 steps.

    If you're interested in checking out this free resource, let me know in the comments.

    (I don't wanna break any subreddit rules by linking directly here).

    submitted by /u/bippity_bop
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