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    Thursday, January 2, 2020

    My first full year in business! Gross $53K, NET $35K cleaning windows & pressure washing, coming from $12/HR. Brainstorming new ideas for this upcoming year — I need more repeat customers, commercial clients, & more. Any advice? small business

    My first full year in business! Gross $53K, NET $35K cleaning windows & pressure washing, coming from $12/HR. Brainstorming new ideas for this upcoming year — I need more repeat customers, commercial clients, & more. Any advice? small business


    My first full year in business! Gross $53K, NET $35K cleaning windows & pressure washing, coming from $12/HR. Brainstorming new ideas for this upcoming year — I need more repeat customers, commercial clients, & more. Any advice?

    Posted: 01 Jan 2020 07:32 AM PST

    Hello everyone. Happy new years. My first full year in business I grossed 53k, netted 35k cleaning windows and pressure washing homes, driveways, pool decks, decks, etc. I am very happy about these numbers because to be honest I didn't have any real business plan in place nor do I have any kind of business background. I just make sure to do the best job I can possibly do and treat my customers right. Coming from $12/hr this is great. I am 24 years old in the US. Minimum wage in my state is $8.50 an hr. I live with my father.

    A couple other milestones was... I got almost 75 five star google reviews (#1 rated in my county but not ranking #1 on google search. Need better SEO), 300+ likes on my facebook business page, and 50 recommendations on my fb business page.

    This year I want to try to focus on ways I can get more repeat customers, more commercial customers (99% of my work is residential), and create a more interactive and personal experience for potential customers and people that follow or visit my social media pages.

    1. How can i get more repeat customers and referrals without taking a hit to my profits? What kind of incentives can i give customers that makes them want to use my services more than just once or twice a year? I do very high quality work and i feel like i should be paid for it. If anyone cares to brainstorm thatd be cool. If you need to ask me questions please feel free. Most of my jobs are approx $350+. If i work an 8 hr day I expect to make at the very least $500. More if pressure washing, approx $100/hr if pressure washing & around $50-60/hr cleaning windows.

    2. My social media. Id like to get more interactive and personal with my audience but still remain professional and not look cringey or appear creepy. I know this comes down a lot to my own personality, level of confidence, how i present myself (appearance). I feel like my logo and the branding im trying to create is unique (for this line of work) and if done right i can make it stand out above other competitors. I want my logo and branding to say that my company has high standards and class.

    Rock on everyone. Happy 2020. https://imgur.com/a/hE34fAG i dont know why its saying the photo is 18+.

    submitted by /u/kza1209891
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    Suggested CRM for small software business?

    Posted: 02 Jan 2020 12:22 AM PST

    I have a side project which is slowly turning into a business and I'd like to have a central place for tracking leads and reminding me when things get stale. This would be used by just myself and another sales person to start. I don't really need any integrations or fancy features.

    Right now we probably have 100 unqualified leads, 20 stale leads, and 2-3 active leads. The sales cycle is turning out to be high-touch so I want something where I can capture all the variety of different client situations.

    Price is somewhat important for me right now.

    Any suggestions? I'm seeing Hubspot and Zoho when others asked the same question. Is the answer still the same for my situation?

    submitted by /u/asfarley--
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    What is the big deal with a registered agent

    Posted: 02 Jan 2020 03:46 AM PST

    Hey Guys,

    I wonder what exactly is the benefit of having a registered agent? My current registered agent does not even bother notifying me about the upcoming deadlines. If all they do is to scan the letters then why not I open receive and read the letters myself?

    submitted by /u/hassanzadeh
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    Want a *free* custom spreadsheet built for your online course / coaching business?

    Posted: 02 Jan 2020 03:39 AM PST

    Hi Everyone.

    I've got a business where I build spreadsheets for online entrepreneurs. I'm looking to be more specific with my target market, so I'm aiming to move from "online entrepreneurs" to "online coaches and course creators". It's one of my goals for this year!

    To help with this, I thought it would be a good idea to build up a couple of case studies / testimonials on my website. So I'm wondering if anyone in this group has a spreadsheet for their online course / coaching business they would like building (for free)?

    The spreadsheets I like to create are normally in the $200-$600 range - depending on the complexity.

    If you're interested, please comment / send me a message with a brief description of the purpose of the spreadsheet and a link to your website.

    It would involve jumping on a call with me, so I can hear more about it and decide on the features to be built in. Then a few back and forth emails whilst I am building the spreadsheet (to get it just right for you).

    I'm planning on creating a few free spreadsheets throughout the year, so if I like your idea but can't create it for you right away - I'll add you to a list and reach out when I'm ready to build it.

    Why would you want a custom spreadsheet?

    For Online Coaching Business

    • It could be a system for managing your clients that will make you more efficient. Provide you with insights that allow you to coach more effectively.

    • Or it could be a spreadsheet for your clients to input their data into and keep track of their results.

    For Online Course Business

    • A spreadsheet to tie your whole course together, and help you stand out from the competition. A custom built "companion" for your course. A way for your users to record and track their effort and results and help maximize the effectiveness of your course.

    Here's a link to a case study involving a spreadsheet I created for an entrepreneur for his writing course. It helped his students keep track of their writing data, and has summaries, graphs and other useful data points:

    https://thespreadsheetwiz.com/case-study-how-i-created-an-automatic-writing-tracker-for-an-online-entrepreneur/

    submitted by /u/TheSpreadsheetWiz
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    Starting a tutoring business

    Posted: 01 Jan 2020 10:18 PM PST

    I have been thinking a lot lately about trying to start a math tutoring business for high school students, especially those studying their HSC in Advanced and Extension Math.

    Background:

    • Graduated University with Honours degree in Mathematics and Finance 6 months ago
    • Was a subject tutor hired by the university to run mathematics tutorial classes
    • Work in Sydney (Australia) CBD 5 days per week
    • Live in Sydney Inner West

    A short walk from my apartment is a public library that I have thought would be a good location to start tutoring in evenings and on weekends. I think it would be easy enough for students to meet me there for tutoring.

    My main questions are:

    • What is the best way to find students to tutor? Would putting flyers into mail boxes be an effective first step?
    • How much should I charge per hour? For reference the University paid me $45 per hour.
    • What are some good resources to help improve my tutoring skills so I know the students will get the most out of it and bring in more business?

    I am keen to start, but I'm just unsure of how to start and get visibility and students. I'd be really grateful for any advice, or to hear from others who have done tutoring services in the past, so I can build a solid plan to get it started and find my first students.

    submitted by /u/revilo999
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    Starting my own business

    Posted: 02 Jan 2020 01:44 AM PST

    Hello Guys,

    I've been thinking about open my own business for some time already. The idea of having my own thing thrills me instead of working for someone else and he keep the large share of the pie.

    For some time I was looking what my company could provide, until I discovered that there is a store chain (Clothes related) that still has a VERY PRIMITIVE 'system' to make the weekly schedule for their employees. I spoke with some employees and it seems that due to the current system is so bad a lot of misunderstandings are generated, resulting (frequently) in some people don't show up at work or the opposite, too much people show up in certain shifts.

    My idea, was open a company, selling yearly subscription to a web portal, accessible to all employees, allowing the admin to create the schedule and the employees to see them.

    The yearly subscription would also offer support and implementation of new features according to clients feedback.

    Besides this, my company would also offer consultancy services related to IT, I have a contact in a country that could develop what needs to be developed by a fourth of the local market.

    My main concerns are:

    - The idea of making an online scheduler is not new... There is competition already... My only advantages are price and a contact, I kind of can pull some string to speak the responsible of the store

    - Consultancy services, my advantage is price

    So guys, Should I move into this? Should I make some research first/Learn some concepts? Should I make an arrangement with my current employer to work half month, and spend the other half in this project?

    Best regards,

    submitted by /u/birimbau1967
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    Should I use virtual office address?

    Posted: 01 Jan 2020 11:20 PM PST

    I have a PO box for my office address. However we are soon making pet products that require us to put an address in the label. I might not be allowed to use a PO box. Even if I am allowed PO box address it might be off putting to customers - they might not trust our product? I could also use my home address. What are the risks in terms of liability in using home address? Veteran business owners of the forum, please suggest what I should do?

    submitted by /u/helpfulguy2346
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    Setting Up Multiple Business Emails

    Posted: 01 Jan 2020 11:18 PM PST

    I am in the process of starting up a small photography company with a good friend of mine. I am currently working on setting up a business email just to look a bit more professional. I am currently using gmail but I plan on having an email through our website when we launch. Heres the problem I'm having and I'm not even sure its possible but that's why I'm here. I want a client to send us an email off of our website. Their message would be sent to our main email (ex. [support@business.com](mailto:support@business.com)). I then want to know is there a way that rather than replying from that main email, can we reply from our personal email? (ex. [employee1@business.com](mailto:employee1@business.com)). This isn't explained the greatest but I hope someone understands what I'm trying to say. Client sends email to [support@business.com](mailto:support@business.com), they receive a reply from a different email (my partner or I depending on who sees the message) being [employee1@business.com](mailto:employee1@business.com) or [employee2@business.com](mailto:employee1@business.com). Please let me know if this is possible or if this just isn't at all how it works. Thank you!

    submitted by /u/OhViirus
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    Customer pet injured in our store

    Posted: 01 Jan 2020 03:53 PM PST

    Hello,

    Store is a unit in a mall that does not allow pets, although we do see pets from time to time. A few days ago customer came in with pet. Pet got off leash, got tangled in our display.

    Today, customer comes back saying the pet was injured and if we hold any insurance that can pay for damages. Questions:

    1. Any chance we are liable in this situation?
    2. How would you personally go about resolving this issue without paying pet medical bills?
    3. Considering the mall pet policy, could liability transfer to mall?

    Of course the biggest headache here is not even about the dog, but if customer goes on a negative review spam across the web, lol. Oh the joys of being a business owner.

    submitted by /u/FemtoG
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    Merchandising for stage persona: tips for starting

    Posted: 01 Jan 2020 09:49 PM PST

    I have an unusual business plan and need advice for where to start. I'm an aggressive skater, and when I go to competitions and events I enter the character (or "stage persona", ie Sasha fierce, Ziggy starbright, marshmello, or just about any professional wrestler imaginable) of Dartanyan Jonathan Krash, or D. J. Krash for short (think steampunk test pilot). So far the character has been well received, and I'm looking at going into merchandising, selling mugs, tshirts and perhaps even action figures/toys. So my question is, with a small fan base of maybe 100 people, and no marketing experience, what's the best way to get started?

    submitted by /u/PointBlankPanda
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    Selling a business advice

    Posted: 01 Jan 2020 08:27 PM PST

    I currently own and run a franchise social sports business. I've talked to the franchisee about my willingness to sell and he is ok with it.

    I have grown the business 250% in the space of two years. Bought it for $30k with expected EBITDA of $20k/yr with 2 venues. it is now currently projected to gross $50k EBITDA with 4 venues. (at current levels) and could get up to $60k

    Growth in terms of customer is 50 teams per year to 200.

    We currently live in Melbourne Vic and my partner and I run it as a side business. Hoping to sell to pay for a deposit for a house ( and also move cities to northern NSW) so can't run it ongoing.

    Does anyone have any advice in terms of -sale value - prospectus for potential customers(and templates) - business sale negotiation - if I should use a company to help me sell (if so how they work) - any other help appreciated!

    submitted by /u/thepeteyboy
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    Need input from small biz owners -- creating an early-stage Small Biz Startup Alternative Capital fund -- would the terms detailed in the post be desirable and favorable to entrepreneurs seeking $10k-$50k in startup funding? Appreciate the feedback!

    Posted: 01 Jan 2020 03:42 PM PST

    The investments are targeting early-stage small businesses with 6-24 months of revenue. It's a hybrid of debt financing with a "demand dividend" repayment model. Debt is 75% collateralized with business assets purchased with the capital injection.

    • $10k-$50k investments for capital expenditures (75%) and working capital (25%)
    • Patient capital: 12-18 month repayment "holiday" (no payments required for first 12-18 months)
    • Flexible capital: quarterly payments of 25%-50% of bottom-line NET profit (free cashflow)
    • 1.5x-3x returns depending on deal variables/risk
    • ~3-5 year repayment horizon
    • 35%-50% IRR for investors

    Let me know what you think -- either from the perspective of a business owner, or an investor. Thanks!

    submitted by /u/DenverSmallBiz
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    I'm horrible at accounting and need to get better.

    Posted: 01 Jan 2020 03:28 PM PST

    This was my first full year in business. I grossed something like 80k working for myself. I say "something like" because my accounting is a nightmare and it's something I HAVE TO get better at this year.

    I use Wave for accounting and to do invoices. It says I made something like twice the amount of money I actually made. I don't understand it. Every time I mark an invoice as paid it adds that amount of money to an account. Then I deposit the check, and since my bank account is linked, it shows I got paid twice? Something like that.

    I looked into switching to Quickbooks and realized I didn't even understand the terms used in articles comparing the two services.

    I track my income daily by writing down how much money I made on a calendar every night, and that's basically how I know how much I made. The only way I can get that information from Wave is to add up the totals of all of the invoices I wrote this year. The numbers in there are jacked up beyond all recognition.

    I'll get a bunch of 1099s for taxes, so that is straightfoward enough. My expenses are low, I don't have inventory, this is not a complicated enterprise, but my books are completely out of whack.

    Can someone suggest a Youtube channel or something I could check out to get better at this stuff?

    Would it be worthwhile for me to consider taking a class at a community college?

    submitted by /u/runsanditspaidfor
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    I don't know how I should help my mom's massage business?

    Posted: 01 Jan 2020 03:00 PM PST

    I am currently a college student being funded by my mother. She owns a small massage business. Currently, she has enough clients to have 2 massage therapists, herself and one other employee. But there are days where she gets too many customers and she is working non-stop the entire day! She is in her 50's and this sometimes causes pains and aches in her body. But she can't really just say 'no' to customers :/

    She doesn't have enough clients for 2 employees AND enough leftover clients for her to massage. She would also need to massage a good amount or else she won't be able to bring in enough money for me and her.

    I don't know what I should do to help her? Should I try to dedicate time to help grow her business? I am going to school out of state as well. So far, I've been dedicating all my time to my education. My hope is that once I get out of school, I'll have a job good enough to support both of us so she can stop working.

    Sorry if this post was confusing

    submitted by /u/potatoturtletrain
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    Has anyone had any luck with Fivrr for SEO?

    Posted: 01 Jan 2020 06:17 PM PST

    What's the best way to find a commercial property? Sites like loopnet and showcase seem to be lacking

    Posted: 01 Jan 2020 05:30 PM PST

    How do you recommend finding a location to set up shop? I am looking for warehouse properties and am flexible on a location. I search on Showcase.com and loopnet.com but it seems new properties aren't added often and I routinely see properties listed that when I visit in real life are obviously not available.

    Is there any way to search for active properties without having to drive around looking for rental signs?

    submitted by /u/CheckMyStrategy
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    Registering a LLP

    Posted: 01 Jan 2020 05:03 PM PST

    Hi guys,

    I was looking at the process of registering a LLP in BC.

    Do I need an existing Partnership to register a LLP or I can directly apply for a new LLP?

    Basically I am confused by section B and C of the LLP form. https://www.google.com/url?sa=t&source=web&rct=j&url=https://www2.gov.bc.ca/assets/gov/employment-business-and-economic-development/business-management/permits-licences-and-registration/registries-packages/pack_01_llp_-_registration_forms_package.pdf&ved=2ahUKEwju9aH42-PmAhWWvZ4KHWccBSIQFjAAegQIBBAB&usg=AOvVaw0h04xFG7osjWB2zowTRue1

    Can someone with experience in registering an LLP help me with this?

    submitted by /u/vipulkr12
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    How do I get funding to get my startup off the ground?

    Posted: 01 Jan 2020 08:26 PM PST

    Thinking of starting a food truck to drive around the downtown area of my town at night near pubs and during the afternoon by the busy part.

    I don't have the funds now but once I do I will be able to get it started and begin generating revenue. How do I get money initially to get it started? What have people in my position used to obtain the funding?

    Thanks

    submitted by /u/genchigenchi
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    1099 questions for Maryland

    Posted: 01 Jan 2020 03:42 PM PST

    As a Maryland business owner (handyman, cleaning, landscape, I do anything to give you back time to love your life) I need to know these things. Please help, slammed with work. Lol. State of Maryland 1) can I hire 1099 and pay them commission (the customers they find/serve they keep the profits)? 2) what I my part of having 1099's? What am I required to do? 3) is there anything I should know when hiring 1099's?

    Also,I will be using square to do all of this with. They have everything I seem to need. Please help and ask questions!! Thank you

    submitted by /u/GhostlyUnorthodox
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    Business ideas for high schooler in 2020

    Posted: 01 Jan 2020 02:50 PM PST

    Hi,

    What business do you recommend for high schoolers? Snow removal isn't big around me, and I just need to save a lot up for college. What business is able to be run with a full course load and some activities through school? Please offer some ideas!

    A bit more about me:

    I'm in to Law, Data, and Business/Marketing.

    I'm below the hiring age for many offices.

    I'm willing to do manual labor.

    Thanks!

    submitted by /u/TheGoalie09
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    Instant Coffee Manufacturing

    Posted: 01 Jan 2020 01:21 PM PST

    I am looking for a partner to manufacture and distribute a Nootropic Coffee. It's just instant coffee with a nootropic/supplement blended in.

    Does anyone here have experience with getting a custom beverage manufactured? I've gone through alibaba and googled every variation of "custom instant coffee" Maybe there's an avenue I haven't considered?

    submitted by /u/toffey-coffeey
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    LLC and Personal Debits

    Posted: 01 Jan 2020 01:16 PM PST

    I am Currently Working on Purchasing a Business and Leasing the Current Property. The Business is currently Operating as a LLC I would be working with a Partner as me being the Managing Partner. But I wanted to get some Insight on how to Move Forward with keeping my Personal Debits Separate From our Company I Recently went through a Nasty Divorce and have Spousal, Child Support, and Attorney Fees which I do pay the Support but I do not want any of my personal Liabilities Interfering with Our Business. Any Suggestions or Opinions would be Greatly Appreciated. Thanks In Advance!

    submitted by /u/tuckerwild47
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    Instant Transfer on Square

    Posted: 01 Jan 2020 12:41 PM PST

    Can I instantly transfer my funds in square before my bank account is verified?

    submitted by /u/cheapnigga
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    Goals and Bonuses: how to set them up?

    Posted: 01 Jan 2020 12:00 PM PST

    Should I give the bonus to the employees only if every goal was reached, or should I award a bonus per category even if not all goals were met? Im afraid employees would try to focus on the easiest goals, even if there is less money, and will not care about the more important and better rewarded targets. My company asked me to design an Employe Bonus Plan as a tool to motivate our employees towards improving our customer experience, increase the efficiency and profit of the company. We sell a huge number of items (around 1000), and each item's price ranges from $50 all the way to $8,000. The average ticket price is $600. We will divide the goals in 3 main categories, Customer Experience, Sales (number of customers and amount of sales) and Efficiency (are employees performing the store's duties like billing, quality control, inventory management, etc in time?). An example of a KPI is the number of customers that are served in a weekly basis, it was calculated by using last years data, calculating an average and increasing the number by 5.5%. 5.0% being a the average increase of customers between 2016 until 2020 for all stores and an extra 0.5% to go beyond the normal growth. So 2020 goal is = AVG of customers per week in 2019 * 1.055 . When this KPI is applied to last years data (avg * 1.05), Ive found that the store reached the goal 68% of the time. However, another KPI related to sales (total weekly sales $) showed that the same store only reached the goal 35% of the time (I used the same formula AVG of sales per week in 2018 * 1.05). My initial idea was to award the bonus only if all goals were reached, however I've found that the number of weeks were all goals are reached is very low.

    Id like to thank any input or comments you have and I would like to apologize for my grammar as English is not my native language.

    submitted by /u/ricosuave_uu
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