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    Thursday, January 9, 2020

    How To Do Successful Cold Calls Sales and Selling

    How To Do Successful Cold Calls Sales and Selling


    How To Do Successful Cold Calls

    Posted: 09 Jan 2020 05:44 AM PST

    I want to take my billing to the next level but I know I can't achieve that without improving at phone calls. I'm also nervous and have been kicked a lot of times trying to make cold calls with no success so my confidence isn't the best in that area.

    Please help me with any advice you may have.

    I sell advertising (radio, digital, etc) for iHeart Radio/Media.

    submitted by /u/jjtred
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    Boss at an Insurance Company wants me to become sales manager by February. How to "politely" decline?

    Posted: 09 Jan 2020 04:50 AM PST

    So someone posted yesterday about him getting interviewed for a sales manager position. I'm on the same boat but I don't have to undergo any interview. In fact, I was supposed to start my training for management role this week but I asked for an extension. Told the boss I want to focus a bit more on doing individual sales. At first she was relunctant but eventually agreed. However, just this morning, she called and told me to prepare and that I have to be sales manager by next month and no more excuses this time.

    Apparently upper management saw me working well in a team. It's just my 6th month in the company but I already topped monthly sales a couple times and helped recruit 16 sales reps (Financial Advisors). They probably also noticed that despite how busy I am at doing sales in the field I still take the time to individually train my recruits eventhough it's the Unit Manager's role. Somehow I have probably also caught their attention every time I present "best sales practices" during each monthly awarding and training since top performers get to present on what they did to achieve their numbers (actually shared with the team the things I learned from reading discussions on this subreddit). I am not saying this to brag but just to give context.

    Personally, I want to stick to sales. But I am at loss as to how to properly and politely decline the offer.

    Although I love to help out but would like to do it on my own and not be obliged to do so.

    I know that management role is a totally different arena. And though managers are still allowed to do individual sales you can expect it's no longer your focus.

    The 35% override commission of a Manager though is tempting.

    P.s

    Sorry if I sound weird. English is not my first language.

    submitted by /u/kuyamarl
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    Am I Just Not Cut Out for This?

    Posted: 09 Jan 2020 05:42 AM PST

    So I am a receptionist at my company and it's a slower time of year. I agreed to take on some prospecting work for our sales department. It involves cold calling. Originally, I thought it would be good for me to step outside my comfort zone but I've done a few calls and I am starting to think I'm just not cut out for it. The reasons I feel this way are:

    1. I have been in a gatekeeper position for the past 10 years. It has literally been my job to keep cold callers from getting through.

    2. I've read dozens of articles and listened to podcasts, YouTube videos, etc on cold calling. Every suggested script sounds horribly fake and "sales-ey" to me. I sound fake when I'm making these calls.

    3. I genuinely and wholeheartedly believe that cold-calling does not work. Research backs me up on this. I'm going into it feeling like it's a huge waste of time.

    4. When I go to make a call, my anxiety is through the roof. I can feel my heart beat in my throat to the point where I can't even talk properly. I'm almost in tears because of how much I dread making these calls.

    Don't get me wrong, I can make a sales pitch when it feels organic to the situation or when someone is already interested but I'm really starting to think it's time to have a conversation with my boss that I'm just not cut out for this. What do you guys think?

    submitted by /u/Redhead8605
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    Loud sales floor

    Posted: 09 Jan 2020 12:19 PM PST

    I work on a loud sales floor... they have speakers everywhere and they pump dance music out all day. On top of that, I've got about 15 people around me making calls and they are also pretty loud. It's gotten to the point where even the prospects will ask what's going on.

    It's really cutting into my ability to focus and be productive, I know it's hurting my numbers. Any advice out there on how to deal?

    submitted by /u/gringoboi
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    SaaS SDRs how do you avoid burnout doing cold calls? Currently contemplating taking a SDR job that will require 100+ calls a day.

    Posted: 09 Jan 2020 09:40 AM PST

    Some background: I am currently in a sales role for an insurance agent which does about 70/30 inbound vs outbound sales. I am involved in all aspects of the sale from start to finish and service the accounts as well. The pay is on the lower end but I have a lot of responsibility and variability in the tasks I do. I have been in this role for 5+ years.

    I have been offered a SDR position at a start-up that has a lot of potential as a company. However, the job just most requires making cold calls on a auto dialer at the rate of about 100+ calls a day. The pay is a solid increase with uncapped commissions but I would be taking a big cut in the responsibilities of the sales and just making appointments.

    My question is how do you avoid burnout doing this? I am worried that I will be bored out of my mind even though the money is much better and the stock options I would get could have a big pay out in the near future.

    Thanks in advance.

    submitted by /u/iwishicouldreddit
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    Cold calling documentaries or movies?

    Posted: 09 Jan 2020 11:33 AM PST

    Any good ones out their?

    submitted by /u/freightbrokerill
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    How do I get better at getting to the no/disqualifying?

    Posted: 09 Jan 2020 07:39 AM PST

    I've been an AE for about 3 months now, and after cleaning up my pipeline in SF yesterday I realized how many opps I'm holding onto that have been a complete waste of time.

    I kept them because they told me they're interested, and that they want to learn more about our platform. Then eventually they go dark, or spit excuses.

    What are some ways I can stop wasting time/getting my hopes up on opps that aren't gonna go anywhere?

    submitted by /u/OhHiSpoons
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    Help: Drip Campaigns on Salesloft

    Posted: 09 Jan 2020 10:16 AM PST

    Hi all. I'm trying to set up a drip campaign on Salesloft & I'm trying to see if it's at all possible to leverage the variance option & specify which leads I want to receive certain variances? Ideally, I'd love to just set up a cadence where I can send leads different emails with different pitches, and I want to reuse them. I.e: if one group got x instead y, the next touch they'll receive y. So far, it looks like a "no" because variances are used for AB testing. Buuuuut, wanted to get on here to see if any of you have alternative solutions.

    submitted by /u/allblackcloset
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    What training is everyone using?

    Posted: 08 Jan 2020 05:52 PM PST

    So , I'm starting a business in 45 days and initially its just me, like sink or swim will be my sales skills getting clients.

    I have things setup for lead generation and getting meetings setup BUT

    I haven't sold in like...13 years? , cars and door to door vacuums (yeh) , now I did read stuff and try to apply it back then but it was old hat, Zig ziglar, Jim rohn new age woowoo stuff.

    Whats the current trend in sales training? what are you folks using to learn on your own time?

    I got some stuff on the sandler selling system , have a list of other stuff from blogs (Iannarino Sales Accelerator for instance) but, whats actually working out their?

    Its going to be me one on one with personal injury lawyers (i'm trying to get them to let my company take over the marketing , the "headline" is that its machine learning driven targeted online ads) , a lot of these firms are two people (if you watch a lot of daytime tv or see the billboards you'll know what I mean)

    Thanks for your consideration on this.

    submitted by /u/NoiselessButter
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    Transactional sales help

    Posted: 09 Jan 2020 01:07 PM PST

    So I have a great opportunity in a transactional sales role. I've been given a huge territory with millions of companies that I can prospect. We're focused on very quick closes that are 1000-5000 ARR range. This is like building a business, how would you guys approach this? This can be a one call maybe even zero call close. What are the tips for securing as many customers as possible especially small businesses?

    submitted by /u/Bigguy781
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    how to sell a big change to various sites within my corporation?

    Posted: 09 Jan 2020 12:11 PM PST

    So my role is to generate interest from manufacturing sites(chemical) that are willing to bring about change to the manufacturing floor by using a handheld digitization tool to improve efficiency within my company. Then guide them in the implementation process.

    The sales aspect is pitching and getting commitments for the site to go on this journey of improvement.

    My question is how do I get a site interested? I have a list of engineers and maintenance specialists that i can contact to see if they would be willing to help me deliver a change to their sites. But, emails seem to be ignored, and I dont want to jump on the phone and cold call without any contact with these individuals. Since I am within the company I dont want to just spam upper management individuals with the pitches to see if they can force the software system down the site's throats. It seems like have to walk a tightrope of not seeming like a pestering employee but also having success at my role.

    Any advice on how to go about productively contacting individuals?

    submitted by /u/OducksFTW
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    Anyone here sells golf club memberships? Or in business development for golf clubs? Or anything sales in the golf industry? What's it like?

    Posted: 09 Jan 2020 03:51 AM PST

    Golf has been my passion since I was a kid and recently I hve been thinking to transition from my current sales career to the golf industry.

    submitted by /u/laughterholic126
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    Cultivating sales skills in attempt to enhance communication.

    Posted: 09 Jan 2020 11:16 AM PST

    Hey guys/gals!

    Recognizing a weakness of mine that's holding me back in life, I took initiative and began listening to audiobooks in the realm of communication, emotional intelligence, and sales.

    One of the first books I listened to was "Exactly What to Say." By Phil M. Jones

    While the other books such as Crucial Conversations, are going far more in depth, I would love some more books that focus on phrasing like the aforementioned book Exactly What to Say.

    Any recommendations?

    submitted by /u/ThatRobRobinson
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    I did it--I asked for a raise

    Posted: 09 Jan 2020 10:45 AM PST

    I asked for a raise, anchoring negotiation at a 20k increase from $66K up to $86K for a junior level AE in San Francisco.

    The reason I asked for this raise, is because closing deals at this company has been much more difficult than advertised due to the lack of a marketing department (which was just hired mid Q4 '19) and any real sales structure. I've had to do a hybrid role as an SDR and AE. My goals are pretty lofty for the year, especially because I get half the lead gen from outsourced SDRs, in comparison to senior reps. We just hired a Head of Sales who is bringing some structure in.

    My leverage: it takes about 6 months to get new reps up to speed on the software, product demos, and it's not a particularly easy hire. We're also close to Series A funding, and we would have the money to make it happen. I've also closed 2 more deals than our seasoned Senior level Account Executive.

    Any advice on salary negotiations?

    submitted by /u/currythirty
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    Cold Email or Linkedin (What is effective)

    Posted: 09 Jan 2020 10:33 AM PST

    So i have just started doing B2B sales through email as i am trying to sell my software dev services. Now i have gather the data of the customers which includes Linkedin profile and Email id both..What should be my preference?

    If someone don't respond on mail, Should i approach them on Linkedin Again? What should be my stratregy?

    Let me know what you guys think will be better for me? Comments,Tips etc will be appreciated.

    submitted by /u/Shahbaazkhan013
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    Quality vs Quantity

    Posted: 09 Jan 2020 04:31 AM PST

    Hey, For out bound prospecting as an SDR I try to be very targeted and research an account before.

    For those that do the same what type of volume are you able to manage in terms of number of calls and emails per day?

    Thanks

    submitted by /u/pineappleban
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    Hard time finding SaaS sales internships.

    Posted: 08 Jan 2020 09:45 PM PST

    I am a college junior, searching for summer internships in NYC. I really want to get into SaaS sales but there are so few listing on job board websites. Linkedin, Indeed, Google etc. I have a good amount of sales background but I was curious why there are so few. Are they just small startup companies? Where can I find more Saas sales opportunities?

    submitted by /u/WavyDumpling
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    B2B Sales Customer turnover

    Posted: 09 Jan 2020 09:19 AM PST

    I work B2B phone sales as I am freight broker. It seems their is very little loyalty with customers and customers will drop you just to save a few cents. Is the B2B sales sector like that in your industry as well?

    submitted by /u/freightbrokerill
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    Are OTEs listed in job postings realistic?

    Posted: 09 Jan 2020 08:34 AM PST

    I've been seeing SDR/BDR openings on job boards for years but always dismissed them because the OTEs seemed too good to be true for the 0-3 years of experience they require.

    In your experience, do people typically make closer to the base salary or the OTE? And if it's the latter, is it because people get fired if they don't sell enough make the OTE?

    submitted by /u/turkeylinks
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    Honda Dealership vs. Nissan Dealership

    Posted: 09 Jan 2020 08:28 AM PST

    Now before i get flamed i know there are a million factors, however i was just curious if someone had experience working at both dealerships.

    I have the opportunity to work as a salesman at either a Honda dealership in NJ, the supposed " largest used and new dealership in NJ by volume" or a Nissan dealership. I'm curious if there is any reason one is better to work for than the other because of the brand, or are both of them a case of, if i work it right and hone my sales skills, both will ultimately be the same and the opportunity is up to me.

    Thanks in advance.

    submitted by /u/TheOtherChaseBrother
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    Preferred travel management software/companies

    Posted: 09 Jan 2020 07:11 AM PST

    Hi all,

    I figure sales reps are the people who travel the most in companies so you guys have the most experience with travel management software/companies. I'm working on possibly making a change to my companies, I suck at grammar is it company's?, and was hoping for some input

    What software/app do you use and how do you like it? Concur, Certify, ChromeRiver ETC. Especially would be nice to know if you've used others in the past and can compare/contrast

    For travel management who do you use/like? American Express Global Travel, BCD travel, Expedia ETC. Which hotels give the best perks/add-ons? Any particular car rental company that stands out amongst the few big players?

    Please don't message me if you work for one of these companies trying to make a sale, I already have sales reps from every single one breathing down my neck, just hoping to gather some knowledge from a good group of folks. I read here every day since I deal with sales reps all day because I want to understand your line of thinking and how to communicate with you guys and would really love your input on this. My goal is to make my sales reps lives easier so they can go in and kickass on meetings instead of having to do tedious expensing and uploading receipts ETC

    submitted by /u/te00539
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    Best Sales Job Industry with Higher Commission, AOV, and Large Buyers?

    Posted: 09 Jan 2020 02:43 AM PST

    I'm looking into getting into sales, and was watching The Wolf of Wall Street recently. I also read Belfort's Way of the Wolf, which was a great read for me. In the movie, he highlighted a few product concepts that for someone like myself who is looking into which areas to try to be a salesman in, were good food for thought.

    Lesson 1: Belfort starts out on Wall Street as a stockbroker getting 6% commission per stock dollar amount, IIRC. He then moves to a small firm selling penny stocks at 50% commission per dollar amount, because of the low price and low likelihood of people buying. The lesson here is to aim for a sales job that has a higher commission per dollar amount, which may be with products that are harder to sell. From here, the results are all in the value you bring. Honestly, as long as you find a high-commission product, the sky is the limit because all you need to do is sell a lot of it.

    Lesson 2: Belfort scales the amount of AOV (price*units) to gain the highest amount of dollars to gain a commission from. As he explains to his friend Donnie, he earned $200k in one month because he was able to get people to buy 10,000 shares at once rather than the typical 1,000 the customer was expecting. So the lesson is to try to find a product that is able to multiply the number of units in order to scale the commission earnings, not necessarily to have a high-ticket product.

    Lesson 3: As Belfort explains to his salespeople, the idea is to go after whales, which are the people who are fewer in number but have the ability to pay more for a higher AOV. So all you would need to do is be able to sell to these people. For example, luxury real estate's 3% commission on a million dollar home is a $30k month rather than a more typical $3-6k month. Belfort was selling blocks worth $500,000 of penny stocks at a time ($250k per transaction at 50%). The lesson is that the more a person is able to spend, and the more money the person does spend, the less sales you will need every month to hit your personal goal.

    Conclusion: The most lucrative kind of sales job would be the one that has a higher commission, scalability of AOV, and is able to be marketed to whales.

    My question as someone just starting out is: are there any sales jobs like this outside of being a stock broker that would follow these lessons? I was thinking that medical equipment could be one industry, depending on the product. Obviously, luxury real estate could be another, but it doesn't scale like Lesson 2. I'm just using this to picture what kind of jobs I would be trying to get in the future; it doesn't have to be the starting point. Would insurance qualify? I would imagine that if I go into used car sales, I would be limited by Lessons 1 and 2 (the amount that I would be able to scale). Really, I'd just like something that has the scalability of units sold rather than of customers seen (i.e. I'm hoping for scalability of AOV), so if I can, my priorities would be Lessons 2-1-3 (because I can aim for 3 and make up for 1 with more sales). Thanks for your time and thoughts.

    submitted by /u/Growing_Entrepreneur
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    Is it normal to have no inbound lead flow in a SaaS start up?

    Posted: 08 Jan 2020 10:56 PM PST

    I recently took a job as an Enterprise SDR at a Series A start up that sells a SaaS product. We seek out outbound and and handle inbound leads. Our Marketing team used LinkedIn ads and InMails to generate these inbound leads with a demo request. We as a team of three SDRs received about one a day each. The conversion turned out to be pretty low. That is not to say there were no good opportunities but not as much as leadership needed to see to justify the spend I guess.

    They ended it. Now we are relying solely on cold outbound, reviving dead opportunities, and a referral here and there to try and generate business and get this company off the ground. We also get virtually zero website demo requests. Maybe one or two a month.

    Is this normal? Can this be successful? I feel that outbound leads are naturally more of a longer sales cycle with a lower close rate as people are much farther behind in their buying journey compared to people actively looking for a solution. Not that you can't find people who are actively looking in outbound I just feel like you would miss out on ALL of the people who are actively looking without any sort of inbound program.

    submitted by /u/Brand612
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    Should I be cautious when offered a job with minimal effort?

    Posted: 09 Jan 2020 03:31 AM PST

    Sorry for the long post in advance.

    I have been working for a water treatment chemical supplier for less than a year ago. Prior to that, I was working in the same field but selling water treatment equipment. But things didn't go well with my previous management and it was a mess, so they fired the whole team except for me. They offered me a job in a sister company, which I accepted and currently working with. My current job is more sales oriented rather than technical specs from my previous job.

    Things started getting better quickly and the new manager is happy with my work that in 4 months I managed to sell around 200k $. Now they want me to relocate in a new district 800 miles away from where I'm living (they wanted it to look like it was my choice, but in fact they pushed me to it). They said that the company have enough sales people in the area and they choose me for establishing a market in that area. Here is the catch, even after many discussions they didn't offer any raise and made it look like if I didn't take this opportunity I wouldn't make it through the next year. It was partially true that they have enough sales in the area since I noticed this even before I accepted the job as I was in a tight position to decline any offers.

    So just last week I get a call from a competitor from my previous job asking to have "small discussion". This guy is the GM of the company and is 70+ years old and this is not the first time I meet him. He offered me a job as a sales person, but wanted me to focus on acquiring technical approvals/registration with major clients outside the area that I live in, specifically the same area were my parents live (big plus for me + he knows my parents live there). He said what ever you are getting from your current job, he will offer more.

    Now I'm not sure if this is a good thing or not, since I know that registration is a one time thing with end users. No matter how much effort is needed, its still going to be very minimal compared to selling. I know for a fact that I still don't have enough social experience to make the correct judgement (If I should trust this guy) and maybe someone might see another picture than what I'm seeing.

    All replies are much appreciated.

    submitted by /u/m75ir
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