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    Tuesday, December 3, 2019

    Hi. I worked in sales for 35 years and retired in 2011. These were the rules I used. Sales and Selling

    Hi. I worked in sales for 35 years and retired in 2011. These were the rules I used. Sales and Selling


    Hi. I worked in sales for 35 years and retired in 2011. These were the rules I used.

    Posted: 03 Dec 2019 10:40 AM PST

    The Person to whom you are selling is the most important person in the world.

    Listen to your customer. They will tell you what they want.

    Accuracy is a duty, not a virtue.

    Understand what the customer wants and give it to them.

    Be genuine and sincere. The customer can tell when you are sincere. It matters.

    Work hard.

    Be humorous.

    Always be on time.

    Confirm appointments.

    Don't ever show your disappointment.

    Know your product.

    Don't jingle the change in your pocket or click your pen. If you are nervous take a valium before you start your day.

    The Person to whom you are selling is the most important person in the world.

    TURN OFF YOUR PHONE

    submitted by /u/ddshroom
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    Who's outlook was changed by the book "Rich Dad, Poor Dad"?

    Posted: 03 Dec 2019 05:49 AM PST

    Well, they finally fired me...

    Posted: 02 Dec 2019 04:03 PM PST

    I guess it was a matter of time. I mean I fucking hated my account management job. I was not making money and my quota was fucking irrealistic. I asked management to remove some of the accounts that were not buying/went bankrupt but I was told no and to "make it happen".

    So I was stuck with last year's numbers + 15%. I also asked them to remove some accounts because I could not manage 200+ accounts and focus on prospecting at the same time, especially when our customer service team is dropping the ball and I have to manage every little request. Again, I was told to fuck off.

    Sometimes it's just not a good fit. I'm a little bit bitter to be honest.

    submitted by /u/calisurfer101
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    Starting a job as an outside sales rep for a steel supply company (sheet, plate, structural, etc..) Does anyone have experience in this sector? Any feedback and/or tips would be greatly appreciated!

    Posted: 03 Dec 2019 05:36 AM PST

    Coworker is fabricating dials and inflating talk time. What should I do?

    Posted: 03 Dec 2019 06:35 AM PST

    Hey everyone. Like the title said, my coworker is calling bad numbers to increase dials and calling himself to increase talk time.

    This is making it look like he's actually working hard when he's not and it is frustrating to the rest of us. The report that is sent into management doesn't show the stats of the individual calls. We use a Cisco IP phone, not VOIP.

    I know that he won't be successful if he keeps doing it, but it really is bothering me based on principle. What should I do?

    submitted by /u/Dideoflamebumbly
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    Databases for contact information - UK

    Posted: 03 Dec 2019 12:15 PM PST

    Hey, I'm looking for a good database for find UK contact information- direct dials and emails.

    My company is HQ is the US and uses Zoom info. It's great for US contacts but poor for UK contacts. Anyone have experience with the UK and have a database they recommend?

    Help much appreciated!

    submitted by /u/pineappleban
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    (Agency owner) How to work on sales process better? Following up / actually getting the sale?

    Posted: 03 Dec 2019 11:52 AM PST

    I generate my leads through cold email. The response is good, but I think my actual sales process is bad.

    I'm trying to sell SEO + review management services. I do everything under the sun with online marketing, but these are the services I'm actively promoting. If they need more, then I can upsell them.

    I reach out with my cold email, yada yada I help local businesses get more clients through online marketing. Do you have time for a call?

    They say sure, give me a call X day or whenever.

    I email back and say great, before the call I have a few questions. And ask 3 questions to get more info. What areas do they serve, what services do you mostly provide, and if they prefer commercial or residential work.

    I work with blue collar businesses like painters, roofers, etc.

    Then I write up a a small powerslide that goes over the problems I saw and what we can do to fix them. It's not a crazy slide or anything and could be better. Includes case studies and also goes over our money back guarantee. Which guarantees page 1 results within 3 months or 100% money back, which wwe stand by.

    Then I call them up and go over the slide. Throughout this I follow up with them through email as sometimes there's no response.

    I need to work on my sales process. Should I just ditch the powerslide? I typically like to ask those questions first and to look into their niche/market to make sure I can help them before trying to sell them.

    Right now I have 4 interested. 1 I was on the phone with the owner, we talked about how he does fb ads, other types of marketing, seo, and knew a bit. He hires people for it, but would be open to seeing what I have to offer. I wrote a proposal and have had getting in touch with him since.

    How often should I be calling him back?

    The 3 other prospects I am writing powerslides for now. Which is copy/paste at this point and takes about 1-2 hours still to do all the research.

    The pricing ranges from $500/month to $1200. Depending on what they want or need. That's on the low side, I'd like to charge higher, but not comfortable charging more with my current sales skills.

    Any recommendations?

    submitted by /u/primux5d
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    Got a job as a Sales Rep for internet, cable, home phone company and I cannot find confidence to knock on the doors.

    Posted: 03 Dec 2019 11:01 AM PST

    I don't have past sales experience so all this is new to me. I've been listening to a few audiobooks but I feel like I have overwhelmed myself with too much information. I'm on my third week and I have 15 sales but these past few days have been rough. Any advice to find a shred of confidence? Also if you have had a job similar to mine is there any advice on what qualifying questions I can ask or any advice in general?

    submitted by /u/FromVicWithLove
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    Our manager has turned in to a micromanager in the last few months. Our team hits our quota almost every month in calls and opportunities. Today I come in and get the email below. Any advice on how to respond? Three other people on my team didn't hit their calls but I'm the only one that got it

    Posted: 03 Dec 2019 09:46 AM PST

    I noticed you missed your activity commit for the day. Your commitment was 35 and your actual production was 27. What adjustments do you need to make tomorrow to ensure this doesn't happen again?

    If we fall below our daily commits it's unlikely we will hit out monthly target or that your team will attain the contest goal for the week.

    Did you realize that you only made 27 calls for the day? Can I get your commitment to make the necessary adjustments to get this back on track?

    Best,

    submitted by /u/townbiddness
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    Victory thread for Tuesday December 3rd

    Posted: 03 Dec 2019 05:20 AM PST

    Post to share anything you sell today that is personally meaningful to YOU!

    It could be a hard-won sale, rich commission, first sale of the month, or special just-because.

    Let us know why it's important to YOU so we can share in your glory!

    As a newly-minted telecom AE, I hope to have one to add myself :)

    submitted by /u/thekidsells
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    Just got my first 'real' sales job.

    Posted: 03 Dec 2019 05:00 AM PST

    Interviewed with the CEO and one of his senior brokers, it's a new firm setting looking to start people in January.

    Looking at a 100k a year commission target with ~30k base. (this is in Northern UK and I'm in my early 20s so that's a solid salary/commission goal)

    A few years ago I was in 15k doing admin hating my life. Then I went into it, bit more money but with a lot of corporate bullshit.

    Currently in telesales b2c, can't wait to start B2b in January and get raking in the commission.

    submitted by /u/ukjobsaccount
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    Account Management Processes and Systems

    Posted: 03 Dec 2019 08:25 AM PST

    Hi All

    My company sells software and services. A big (and sometimes contentious) topic is cross-selling. I.e to sell a product or service to a client in a separate division.

    The execs have realised that this has to be driven through solid account management, I.e account manager in division A creating a warm opportunity for AM in division B. As opposed to the sales team (where I am, as AE), who get the deal and then move onto the next one...I know, I know, duhh...right?

    The account managers in our group aren't really sales oriented. I consider them to be more operational functions, almost an extension of the client really.

    Are there any decent resources on best account management / cross-selling practises?

    Also, I have only used CRM (Salesforce, Hubspot) for tracking of new sales and the occasional up sell opportunity. But never used it as per its title "customer relationship management system". Has anyone got any good resources on structuring the CRM correctly, e.g with pre-determined trigger points for meetings, mapping complimentary products or services etc?

    I have been asked to offer my view, which I have. I just wondered how other folks are smashing account management process and systems wise and could offer an insight.

    Ultimately process and people are paramount. I think our AM processes needs refining and the expectation of the AM's (from a sales perspective) needs lowering, and re-developing.

    submitted by /u/dananananaykroyd
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    What are some strategic (CXO level) problems or initiatives you look out for when prospecting?

    Posted: 03 Dec 2019 08:21 AM PST

    Tactical and day-to-day problems obviously need probing by actually calling, but you can find strategic problems through news, public docs etc.

    Are there any that interest you?

    submitted by /u/ptrenko123
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    Sales based contest.

    Posted: 03 Dec 2019 07:25 AM PST

    What ideas do you have for a contest in which the highest sales numbers for the month gets some sort of reward or prize? My idea was to do a title belt that travels to the highest seller every month.

    submitted by /u/sixcomboa
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    New telesales guy here, requesting some tips :)

    Posted: 03 Dec 2019 06:28 AM PST

    Hi guys, many thanks for viewing my post first of all.

    I was wondering if any salespeople from the UK use certain websites to search for say....companies expanding, relocations etc in order to get the name of the company to contact, I use bdaily and insidermedia at the moment, would anyone mind sharing a few more? :)

    Kind regards

    Adam

    submitted by /u/V3nom462
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    Creating a mission statement - resources and information?

    Posted: 03 Dec 2019 06:12 AM PST

    Hey!

    Our company is rebuilding our mission and vision statements.

    What resources have you used in the past to help develop your statements?

    I understand Google can populate this question, but I trust the r/sales community a bit more. JUST a bit.

    submitted by /u/headofthegroves
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    Easiest prospects to sell a Transactional B2B SaaS

    Posted: 03 Dec 2019 05:52 AM PST

    Now you might be thinking "Why are you doing SaaS, it's too complicated, start small and build up".

    Well hear me out.

    I am not a Sales guy, I am a developer with somewhat Digital Marketing experience. A year ago I made a bold move to purchase an unfinished SaaS platform for employee tracking. I decided to finish the project my self and sell it via Digital Marketing. But the project ended up being a total nightmare and absolute junk, which meant that I had to finish it in 9 months instead of the 2 months I planned. But now it's done and fully functional. The problem is that the extended timeframe depleted my savings and without a budget I can not start digital marketing and I desperately need to acquire my first customers.

    So I decided I would try Sales so I can get some customers and some traction at the beginning before I start my marketing campaigns. I've never done Sales before, but I am a quick learner. I read through the entire subreddit (you guys are awesome, some golden content here), but noticed that people here usually work with Enterprise sales and I couldn't find much info regarding small businesses.

    My SaaS is cheap (at $4 per employee), without any big requirements, which means that almost every business can use it.

    But my main question is, who do I sell it to? Which type of prospect would you think is the easiest to sell to? Mom and pop shops, businesses up to 20-30-40 employees, up to 200 employees maybe? Or shall I go full Enterprise?

    Your advice is highly appreciated :)

    Regards

    submitted by /u/markohf12
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    Strategic sales jobs.

    Posted: 03 Dec 2019 04:19 AM PST

    I'm more interested in devising sales strategies, no problem in doing some sales but would like to focus on analytical aspect of sales more. If I want to do this, what type of jobs should I be looking for and what skills do I need for that?

    submitted by /u/Karriere
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    How to build lead generation in IT outsourcing company in 2020?

    Posted: 03 Dec 2019 12:31 AM PST

    Hi guys!

    Currently I am working as a content strategist in IT outsourcing company. I have some skills in building inbound lead generation process around content marketing strategy.

    However, I have no clue where or how to start outbound lead generation. Can you share some resources, advice and insights where to start?

    submitted by /u/Spdload
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    Where to apply after wireless sales?

    Posted: 02 Dec 2019 11:00 PM PST

    I have nearly a year of wireless sales experience and also worked in customer service before that. I am about to graduate from University which should give me more opportunities. I am looking for a B2B company most likely but don't know where to start or what type of companies I should look at applying to. I have done very well in wireless sales so far but I want to get a job with more room for growth and higher pay.

    submitted by /u/dbailyn
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    Account Executive with 80/20 split

    Posted: 03 Dec 2019 01:48 AM PST

    I have an offer now for an account executive role with a big tech firm, where I would be AE for the main client in a specific sector, but also 2-3 of the growing clients in the same sector.

    Due to my current high paying non-sales job they have offered me an 80/20 base/comission split with OTE at around 110k USD.

    what are the positive and negative sides of this?

    submitted by /u/wop10000
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    What tools do you use for bulk email prospecting?

    Posted: 02 Dec 2019 01:08 PM PST

    Curious as to what combination of tools people are using.

    submitted by /u/PlanetCharisma
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    Bulding Urgency (SaaS B2B)

    Posted: 02 Dec 2019 09:47 PM PST

    Hi All,

    Just as the title says.

    Anyone have any strategies for helping to create/build/push on urgency to shorten sales cycles? I work in B2B SaaS with mid-size companies ranging from 1000-3000 employees. We sell a solution tailored towards sales and marketing folks mainly in the tech sector but working into others segments as well.

    I've seen that I really only have success when there is a definitive compelling event in play (budgeting, current contract running out, events, etc.) and when they don't it's hard to get them to buy in the now. Any tips or tricks of the trade fellas? Looking to try new things.

    Edit: Spelling

    submitted by /u/maddawgg
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    Best Entry Level Commissioned Sales Jobs

    Posted: 02 Dec 2019 07:20 PM PST

    What are some jobs, industries, and companies that are beginner friendly and take on college grads with zero sales experience, and have solid training programs?

    submitted by /u/ryanryanryan28
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