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    Saturday, November 30, 2019

    Conference call? Mute yourself. Sales and Selling

    Conference call? Mute yourself. Sales and Selling


    Conference call? Mute yourself.

    Posted: 29 Nov 2019 09:21 PM PST

    It is 2019.

    We ALL hate conference calls.

    If you're lucky enough to get ya pecker polished during a NATIONAL call....

    ...then make sure you dont moan for 4 minutes and say "you're a fucking angel" while you're on a hot mic.

    submitted by /u/DollarBillEvans
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    Hive mind, I’m at a cross roads and moving on from my current job. Three opportunities lay in front of me. Feedback as you will, PM for more info if you need it.

    Posted: 30 Nov 2019 05:59 AM PST

    I'm done with my current work place. I brought home a deal that would have doubled the companies net income, but also would have created a ton of management work (accounted for in the model). First sign that public and neighbours wouldn't like it and my boss killed it. I spent two years putting it together, it wasn't even worth fighting for. I've increased revenues here by 50% regardless and I'm not getting paid because my bonus is down weighted by other departments.

    So I let my world know I'm looking. Here's what I've drummed up:

    1. COO for a private company. He likes sales people in this role, can beat the drum well and keep motivation up, see through bullshit and show motivation. Pay is $130k +45% target variable, mostly safety and client based KPIs inform the variable. Regular hours and high stress. Company revenue around $15 million.

    2. Territory BD. Team of account managers under me, salary $124k, vehicle $12k, OTE bonus $43k (35%), limitless though. Earnings potential realistically around $200k. No company ownership on the table.

    3. Cofounder of a firm that's starting right now. Cost to me: $38k for 10%. Currently cash flow negative, but eyes on positive EBITDA in 6 months. I know I can sell enough to break myself even and keep a few people employed, and I'm pretty certain I can actually sell enough that I can bonus myself healthily. Salary of 120k off the hop as well. Completely limitless earnings. The other co founder and I would take dividends and structure a management bonus, it's already modelled into the business plan and the market exists. I'd have to pour gas on the fire.

    submitted by /u/gravityapple
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    Transition from Big 4 consulting to SaaS sales

    Posted: 30 Nov 2019 08:44 AM PST

    I've been a cyber consultant for the past year and I've already seen how draining consulting can really be. Everyone I know is just using it as a stepping stool to something else. Money and work life balance are extremely important to me. I've gotten an offer for a BDR role at a mid-market software company. I know software sales is a grind, but I've seen so many on here that absolutely love what they do.

    Everyone thinks I'm crazy taking such a high stress job where I'll initially have quite a large pay cut.

    Has anyone regretted making this transition? I don't want to make this big change and regret leaving consulting so early. All advice is welcome!!!

    submitted by /u/hiyalosers
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    What I learned from making hundreds of sales calls

    Posted: 29 Nov 2019 12:19 PM PST

    Quick intro... Been working with B2B SaaS startups first as a marketing agency and have made hundreds of calls to Founders trying to show them why they needed my help with marketing.

    I've always believed in aligning sales and marketing to work more efficiently and keep the messages consistent to clients. Even though I'm a marketer first, I believe that marketing should cater to sales people in what they need to close more deals.

    Edit: Forgot to mention that I love Jordan Belfort's advice so that's where I get most of my inspiration and ideas from.

    Here's what I've learned:

    No more cold calls

    Hear me out... When clients have come across your brand by some type of marketing, it makes closing deals a lot easier. At that point, it's essentially a warm call and they'll be more open to hear what you have to say because in their mind you're not coming out of no where with a sales pitch. Their guard is lowered and the reptilian part of their brain doesn't see you as a threat.

    Key point: Get their attention first somehow. Either by word of mouth or posting content so trust can be built and make your brand more reputable.

    Helping vs Selling

    The first point of contact should have only one goal and that's to build trust. After that, then you need to get them a quick win. This can be done by giving some type of helpful info or anything of value they can take away from the call and use immediately. This alone makes the call worth their time.

    Key point: Everybody buys stuff, but no one likes to be sold to.

    Take control early

    Show your authority while being empathetic of their time. People have lives and may not have time for your sales pitch. But if you show that what you're offering is more important than whatever else they were going to do in that time, you'll have their full attention.

    Get them to talk and feel important, but guide them to an answer they have been looking for so they can have an emotional epiphany and you then confirm it with logic.

    When you're in control, every sale becomes the same no matter how big the client is.

    Key point: Build trust, let them talk and feel important, and help them come to a conclusion themselves.

    How certain are you of your product / service?

    Are you 100% certain your client needs your product to grow? Good.

    Now all you need to do is transfer that certainty onto them. Let them know why they need it, how it helps, and what happens if they don't use it. Lower their perceived risk of using your product and maximize the risk of not using it.

    Key point: Drive the conversation towards a situation where it doesn't make logical sense for them not to use your product / service.

    "No" should not be a logical answer

    If you were able to build trust and get some type of emotional response from them, then all you need to do is close the deal with logic.

    Put them in a situation where it doesn't make any logical sense to say no to your offer.

    Create FOMO, highlight the benefits, tell stories they can relate to. Whatever it is, they should feel a great deal of pain if they say no.

    Key point: If they're still saying no, you just havent made them certain enough that your offer is worth it.

    submitted by /u/PricelessLife
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    How do I get into SaaS sales?

    Posted: 30 Nov 2019 06:45 AM PST

    Graduating in May with an Exercise Science degree. I know it isn't the most useful degree but I anticipated a career in Physical Therapy but that definitely was not for me.

    I like sales because my income is determined by my hustle and persistence rather than how many degrees I have or how long I've been at the company. Definitely motivating.

    Zero sales experience. Have worked a few unrelated jobs throughout college. I was an NCAA athlete as well.

    What is my best route into SaaS?

    My buddy told me B2B Copiers is a great place to start.. thoughts on that?

    Thank you all!

    submitted by /u/RandonGuy1234
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    Cold calling in real estate

    Posted: 30 Nov 2019 06:30 AM PST

    I'm about to start cold calling for leads. I plan on targeting expireds exclusively. This isn't the first time I've done this but this will be the first time in a few years

    Here's my plan:

    8-11 Monday through Friday trying to make 50 contacts a day.

    Are there other times I should try? Any scripts you all recommend? Is 50 contacts a day too many? I'd love to hear all of your thoughts

    I want to make 2020 a great year.

    submitted by /u/mastercockblaster69
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    Cold Calls - First Timer

    Posted: 30 Nov 2019 06:13 AM PST

    Starting in January my company will begin cold calling potential clients. This is completely new for this company, the older owner never did cold calls so we have no experience doing so. We are a print shop selling signs, banners, screen printing services, vinyl lettering, etc. I'm looking for some advice on cold calling. Should we draft a script for employees to read? Also, what is a reasonable timeline for revisiting a client if they don't need service? 2 months, 6 months, a year?

    submitted by /u/bigdoinks6669
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    22 year old retail sales manager in a small business.. now what?

    Posted: 30 Nov 2019 06:03 AM PST

    Hi all,

    I'd like to explain my current situation quick and see what advice there is to be offered.

    I have been a part of my parents furniture retail business all of my life, and have been working full time for almost 2 years now. My dad is still looked at as the head person of the company, however he is semi retired and only works 2 days a week. This has basically put me in the position to be the go-to person when questions arise. Therefore although we don't have an official "manager " title, I am looked at to be this by all peers. We currently have 2 partime delivery/ warehouse personnel, 1 full time office worker, and 6 partime sales staff.

    The issue is that there was never any structure put into play when hiring sales personnel, and I believe we are leaving so much on the table. Basically they were just taught about products and were told to go sell. So sales staff goes about there work day doing what they want, being very knowledgeable about product, but never recieving proper sales training.

    If you were in this situation with your expertise, what would you do to make this sales team a lean mean machine? What should my first steps be and what resources should I use to track progress?

    Thanks much

    submitted by /u/EGYucate
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    What are the most frustrating things you find common with marketing directors / executives?

    Posted: 29 Nov 2019 06:33 PM PST

    What are your top recommendations for eliminating friction between the marketing departments and sales departments in businesses? Is communication the problem? Is it the KPI that's the problem? Are the leads not usually qualified enough?

    What is it from your guys' experience that really differentiates great businesses with good sales and marketing departments that create success together?

    There is a lot of friction I've noticed between the marketing departments and sales departments and I'm trying to eliminate it with valuable consumable free online content.

    submitted by /u/Koda802
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    Just wanted to say thanks

    Posted: 29 Nov 2019 10:58 AM PST

    2 years ago I was abruptly let go from an organization where I helped develop the sales processes and build a team at a startup. I was hurt, lost and thought I wanted out of sales for good.

    Sales was all I'd ever done. I thought to reboot my career in a new field, I'd have to take a major step back and rebuild. I was willing to - but no one would even give me that shot to do so.

    A very good friend said "Stop selling yourself short. Go after what you deserve, not what you can get."

    Reading this sub brought insight, laughs and encouragement. I got back on the horse within a month, at a better opportunity than before and have thrived. This week I accepted a leadership role with a base higher than my highest OTE to date.

    Stop selling yourself short. Go after what you deserve, not what you can get.

    submitted by /u/inqvisitoriovs
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    Do you believe in the product/service you are selling?

    Posted: 29 Nov 2019 02:51 PM PST

    I understand it is "easier" to approach prospects about meaningful products and services but are any of you just excited about the challenge of sales without particular attachment to the product/itself? Not judging, I just wonder which approach/mindset is most popular. Thanks.

    submitted by /u/wrnj
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    Sketchy Opportunity with Kangen Water? Looking for advice!

    Posted: 29 Nov 2019 02:05 PM PST

    So I'm a Newbie, basically I've been in Hospitality all my life but have been applying to sales jobs currently. They have better pay and seem more exciting. Since I've been applying to sales jobs I had already got offers from different MLMs, that I turned down. The difference about this Kangen job is it has a guaranteed pay, of $5000 a month, plus commission. The catch is I need to put a deposit down of about $5000 for the demonstration equipment, which is a huge red flag to me.

    Here's the information I have from the external recruiter:

    " The position you have applied for is a 1099 Independent Contractor position with a Guaranteed Monthly Base Pay of $5,000.00 plus Commissions. By law the base pay shall not be construed as salary or employment in any way. The business relationship shall be defined through an IC Agreement and the Base Pay is a guaranteed rate of pay being offered in exchange for your professional services which includes the completion of 2 group sales presentations per month as well as the timely follow-up of all warm leads generated through those presentations. "

    "The payment may be made directly to the client and will be held for a period of 90 days in a designated holding account with their bank. After 90 days the refund shall be released and refunded back to the contractor in full. Once the deposit is refunded, the client shall still maintain ownership rights of the equipment. In the event that the contractor decides to terminate their contract at any time, the contractor must return all company issued equipment, including the Ionizer within 15 days. "

    From what I've read it seems like I cant find any loop hole here that they could use to screw me over and keep the money. I don't like the idea of having to take money out of my saving, but if this is legit I get the money back, and the pay would easily make it worth it. Right now I plan on meeting in person to atleast get interview experience and learn more about sales businesses. As of now I would not take the job & give them my money, but it could be missed opportunity. If anybody has any experience or advice with something like this, I would be greatly appreciated!

    submitted by /u/ThaAnswer
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    Insurance sales

    Posted: 29 Nov 2019 07:47 PM PST

    Hey guys

    First let me say. You guys have helped me so much in my sales career. I work for a top 5 insurance carrier selling personal lines insurance. Outbound. Basically customers fill out quotes online and I can them to try to get the sale.

    I usually do well but really want to take it to the next level. I am looking for advice here on a few subjects.

    1. Email blasts. I typically send roughly 5 emails to a customer within a 1 week period to try to make contact. They get a introduction email, a quote under review email, a missed call email. And 2 close out emails. Basically trying to make contact before their quote expires. I also do some follow up emails afterwards for them to refresh their quotes. My main issue here is my rate of contact has just been obliterated over the last year. I feel like my emails aren't as grabby as they used to be. Ivy subjects are simple. My emails are direct and to the point. They are enough personalized to not hit spam. I want some advice on email subjects mostly here. Example if I call the customer and leave a voicemail. How should I title that missed call email to grab their attentions?

    2. Voicemail. My voicemails are quick and to the point. Yet again my call backs are much lower. It seems over time people are not checking voicemail more and more. But I need a creative way to grab them.

    3. Customer rejections. The most I get is "I already chose to stay with my current carrier". Or "the rate was too high" followed by a quick disconnect. I am trying to find creative ways to get through these barriers. A good introduction to my clients when I get them on the phone.

    I appreciate all advice in advance.

    submitted by /u/Chesterumble
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    Comparison of Prospecting Tools - Thoughts?

    Posted: 29 Nov 2019 07:23 PM PST

    Below is a link with a comparison I put together with a list of Prospecting tools to compliment LinkedIn Sales Navigator (which, of course doesn't return Email Addresses and Phone Numbers until a connection is made.)

    I prospect in multiple industries and my primary use cases are:

    • Search for Leads by Person Name, Job Titles, Geography, Company Name, etc
    • Bulk Finder: Take an Excel file (generated from LinkedIn Sales Navigator) containing a list of Companies and/or Persons and scrape Emails, Phone #s, etc.

    I'd be curious to hear what everyone is using. I'm leaning towards Hunter.io or Seamless.ai , but am curious to hear what everyone is using, and why.

    https://imgur.com/a/0EuFc82

    submitted by /u/ItsaMiracle1
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    Best email tracking tool today?

    Posted: 29 Nov 2019 12:21 PM PST

    I've long been a fan of Hubspots activity tracker to track opens, when, where, type of device (computer or phone), and how many times.

    I love love loved this tool and used it on every single email I sent.

    I've recently discovered that Hubspot has been steadily gutting the features of their email tracking tool. My 2 biggest complaints is that it no longer tracks location, type of device, and tracks my own opens (of my own emails - tried blocking my IP but I work in many different places so this is a nonsolution).

    I would like to find something else to replace it. My requirements are:

    • Tracks contacts who open
    • Tracks time and number of opens
    • Tracks location and type of device for opens
    • Tracks opens of links or documents
    • Can ignore my own opens of sent emails

    I've been using SalesHandy for the last few days but the 1990s interface and non-intuitive settings aren't doing it for me.

    Thanks for any help! Email tracking is invaluable to me when communicating with prospects.

    submitted by /u/mai_ow_krab
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    Top Professional Sales People, how have you transferred your skills that you have perfected over the years into Online Success?

    Posted: 29 Nov 2019 01:19 PM PST

    My career was built on making thousands of Cold Phone Calls and knocking on over 10,000 doors. I started with Vacuums however primarily involved in Real Estate. After you close a lot of deals and continue improving your skills, you get really good at what you are doing. A lot of people I talk to mostly say how the old 'Brick and Mortar' business is being replaced by the 'Click and Order' business. How do you transfer and monetize your Sales Skills onto an online platform? It just seems so different because you aren't physically sitting right in front of a customer when you are doing commerce online. Thank you. I appreciate any input.

    submitted by /u/Beachsurfer
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    How to find customers

    Posted: 29 Nov 2019 11:59 AM PST

    I recently got into automotive sales I've been at my dealership for a little less than a week however It seems as if I'm just supposed to find customers and bring them in myself. I use facebook market place already and I know once I get the hang of it itll be easy but the other employees seem unwilling or bothered to give me any kind of advice on how to start getting people to come in

    submitted by /u/oldbayfilet
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    Aflac Sales Advice

    Posted: 29 Nov 2019 03:31 PM PST

    Hey everyone. I've been working with Aflac for 3 months. I've opened two accounts, but haven't generated enough money to earn a living wage yet. My DSC is pretty good, but I keep getting a lot of "increase your activity " advice which is really not helping me. I would really like to increase my sales this month. Any advice would be appreciated.

    submitted by /u/bettername2come
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    Doctiger is best online website for e sign and advanced document generation to transform sales

    Posted: 29 Nov 2019 05:36 PM PST

    Very user friendly cloud ready platform designed to be setup & used by business users. Easy to use tools to convert docs & contracts to data source mapped templates. Link is https://doctiger.com/doctiger-for-sales/

    submitted by /u/drawaza2
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