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    Tuesday, August 6, 2019

    The best advice I've ever gotten selling anything to anyone in 20 years in this industry Sales and Selling

    The best advice I've ever gotten selling anything to anyone in 20 years in this industry Sales and Selling


    The best advice I've ever gotten selling anything to anyone in 20 years in this industry

    Posted: 06 Aug 2019 02:19 AM PDT

    Cut to middling out as a car sales rep ages ago - I was the absolute king of product knowledge understood financing down to points so well I could desk deals in my head on the fly. I was so good with numbers and people at the time that from time we started the walk around to the time we got back to the dealership the people involved would have PHDs in whatever product we were driving.

    At this stage in my career I was at the top of my game and had absolutely no room to move in my skillset, I'd mastered car sales.

    Except it wasn't true at all, because I was only selling about 10 cars a month in a high volume store, the cars I did sell grossed pretty well so my commissions were great - when I got them. In hindsight if I made even $1 for every time I stood in my own way I'd have been a rich man very young.

    There'd be days where I'd pre-qualify a walk-in and just in my head decide that they aren't going to buy and therefore aren't worth my time. I thought because of how skilled I was in the process that I was just better than the process, and this shortcoming cost me a lot of deals and a lot of clients. I don't mean to say I gave bad presentations, because to this day that never happens, what I mean is that instead of taking them through a guided course in 'buy this car', it'd be more of a numbers based discussion revolving around whatever the customer wanted. They'd leave knowledgeable, but not necessarily satisfied with the information they received, you'd be shocked to know how little people care about what they drive. (sarcasm)

    So one day I sat down with my turnover manager after one of these customers came and went, I spent 3 hours with the people and they sang my praises to the TO and talked about how much more educated they were, said I was nice, all that shit.

    TO turned to me and said this:

    "Who cares what they think about you? They came here and killed a third of your day, used you for everything you know and at the end of it all they stole your services from you as they walked out saying how nice you are. When someone comes in here and says you're a nice person and they don't buy something from you, you've failed the defining characteristic needed for a job like this in sales."

    At the time I thought it to be pretty harsh, but it was a humbling message I take with me even today in my retirement from sales. What I took away from it was in essence - a customer or client isn't necessarily buying you as much as they're buying the commodity that's behind you, you is a bonus piece that some people may or may not want.

    Always try to consider what the goal of the customer is out of the gate, and do your best to facilitate moving that goal closer to possibility in their minds. Changing my method to a consistent process that moved in focus from knowledge transfer to problem solving changed my career and life forever.

    submitted by /u/Cyndershade
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    Did books help you?

    Posted: 06 Aug 2019 10:10 AM PDT

    Hey, I'm very new to sales and right now I'm reading a lot of books on the subject. SPIN, never split the difference, start with no. Do they actually help? Is there anyone, who can say "I red this book, started using whatever techniques I learned and my numbers increased"? If yes, can you share your story, please?

    submitted by /u/timpi_kz
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    My best sales advice: what if they say yes?

    Posted: 06 Aug 2019 06:48 AM PDT

    Seen the title of my best advice and thought I'd add to the train. When I first started sales I was reading through every objection before getting on the phone I was so prepared during my role plays. I was so prepared for the negative. That energy transfers easily to the customer and with cold calls you only have room for positivity.

    So anyway during one of my one-to-one training sessions I'm asking my manager about how to handle a new objection, and then I'm asking about a follow up objection and he says "But what if they say yes? You're not prepared for that." And he was right when I'd get put through a receptive DM I'd shit my pants and be too excited.

    TL:DR: prepare for the positive

    submitted by /u/LFC90cat
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    1yr 2months into my first sales job. is this my life now?

    Posted: 06 Aug 2019 09:55 AM PDT

    I'm an Account Manager for a large staffing firm and I'm beginning to hate it.

    I've put so much into this job and I've made breakthroughs and placements but they never lead to any more business like it "should".

    I loved the autonomy and the client facing piece of the job, but the day to day BS in the office is driving me nuts. I have to ask, are other sales jobs really any better? I can't tell if I hate sales or if I just hate staffing. Every day I hate my job more and it's affecting my whole being for the worse. I've never been this depressed and never worked harder for something that I'm getting 0 in return. I've gotten super close to closing deals many times and usually take the L because my firm isn't on some list.

    I can't tell if there's something wrong with me and it really feels that way since I'm still having no success and it seems my management is starting to question why I'm still here.

    submitted by /u/LegendOfLucy
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    How do I brand myself? [Switching to Sales]

    Posted: 06 Aug 2019 09:27 AM PDT

    I am switching from tech to sales - I don't know how to represent myself online as I already have social media set up for my design career.

    Do I create a new Angel List profile and delete my other one? I just don't want them to search me and find my other social media profile.

    Am I overthinking this? I also have to create a sales resume.

    submitted by /u/dbtee
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    Car Sales Questions to Understand Customers Main Problem

    Posted: 06 Aug 2019 08:48 AM PDT

    What are some questions you use to get to the root of the problem that a customer is trying to solve by buying a new car? Finding this and solving this problem is obviously important, so I want to understand how you guys get to the heart of it. Thanks!

    submitted by /u/Andromeda424
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    New Therapy Staffing business needs help with introductions on cold calls.

    Posted: 06 Aug 2019 11:38 AM PDT

    I have a brand new therapy staffing company that some have shown great interest. Most administrators/CEOs are very defensive to start with but open up after about 4 sentences. I need help boiling down opening sentences so I do not lose interest. Any advice out there or links?

    submitted by /u/Jekl23
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    Should I be a sales woman?

    Posted: 06 Aug 2019 11:29 AM PDT

    Ok so atm I work for a sales company, 0 hour contract (which is great flexibility around my studies). They give me a good (not great) basic rate and excellent commissions on top. The other sales representatives I work with seem to hate the job but love the paycheck, and are solely fuelled by needing to pay rent and bills. It's wonderful meeting new people and my co workers are really great people.

    The problem is that I am part of a promotions team and I don't feel that the company is very ethical towards their customers; not entirely up front but it's not considered a scam and the prices are very reasonable. They are completely within regulations and they make many customers happy. However, a few too many unhappy customers that I can agree with.

    The longer ive worked there the more I start to disagree with their sales technique, and this has plummeted my enthusiasm to approach people and I'm not even making sales anymore.

    Now this is the best paying job I can find without a degree and that's equally flexible for my studies, but it's draining my motivation due to how I view the company. I dread going into work now and if I attempt to pitch I feel guilty and mess it up.

    I'm always waiting for an angry customer to harass me because of how they feel about the company (which has happened to my co workers).

    Sorry for being vague, I don't want to be recognised on this sub reddit.

    Any advice or motivational speeches are welcome!

    submitted by /u/whatiflifegaveyoupie
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    I need ideas for leads... Running out of industries.

    Posted: 06 Aug 2019 07:41 AM PDT

    Hey r/sales friends. I'm hitting a wall in my sales office and need some ideas to find some new leads. I do sales for a custom fabrication company. We specialize in building branded marketing structures like custom trade show booths, signage, marketing activations, etc. Our primary clients (90% or more) are either event producers, or experiential marketers... So our clientele is pretty niche, and there's only SO many leads in these two (almost identical) industries.

    The thing is, the guys in our shop are extremely talented craftsman who build just about anything out of a wide range of material. (Everything from metal, to cabinetry, foam sculptures, fabrics, acrylic, wood working, ANYTHING, small or large). We can seriously build ANYTHING.

    So my question is... Who else can we sell to? All our work is custom, one off pieces, and we've really burnt through the leads of current industries we sell to. All input and ideas are greatly appreciated!

    submitted by /u/tirntcobain
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    Best places to cold call when you work remote?

    Posted: 06 Aug 2019 11:14 AM PDT

    It's great to have all the luxuries at home to call, and your workspace is all setup, but sometimes for me I need that energy that sometimes comes from a different environment. Where do you cold call from if you are feeling this way? Granted it is just an explorative call without the need for a demo.

    submitted by /u/DrCardioo
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    Realistic income potential for a roof salesman?

    Posted: 06 Aug 2019 07:20 AM PDT

    First post on this sub, hope this is appropriate.

    I recently got hired to a roofing company in North Texas. It's a typical 9-5 M-F deal, but it seems I will mostly be knocking doors, offering roof services/inspections. I have no experience in sales whatsoever. Ok, so here's the pay structure:

    -$30,000 base salary (2500/mo) w/ bonuses and commissions.

    -$500 commission for every PIF contract

    -For every $100,000 in revenue made in one month, it's a $2,000 bonus and $500 additional after $25,000.

    If anyone has done roofing sales or something similar, any advice or expectations would be awesome. Thanks!

    submitted by /u/OneBigAssBlast
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    what SHOULD I be making?

    Posted: 06 Aug 2019 10:57 AM PDT

    10 years with this company - they have paid and respected me handsomely. But i do wonder sometimes what i should be making - am i high low or average...?

    Food wholesale company - mostly nationwide; some export

    we have no logistics dept. I make the contact, get the sale, book the order, arrange freight and production and collect the receivable.

    last year: $18,643,760 in sales -- $1,297,574 gross profit

    income: $191,000, car allowance/ $650/month, full heath/dental and $20k contribution to profit sharing

    i travel once every couple months - i'm home by 5:30 at night although I do a fair share on phone after hours...

    seem right?

    submitted by /u/taxmanquestion
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    Salesforce Training

    Posted: 06 Aug 2019 10:48 AM PDT

    Hey all. Been in sales for 10 years and haven't used Salesforce for any of it. I know right? But most companies I've worked for had an internal CRM or another startup like Close.io.

    Any recommended "fun" videos I can watch to become a "pro" in two weeks. Something that won't feel like watching paint dry please :)

    submitted by /u/vice84
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    Suggestions Needed - Doorprize for an upcoming conference

    Posted: 06 Aug 2019 09:12 AM PDT

    Hi All - I'll be participating at a conference for one of my Healthcare TPA partners. This conference is client/member-focused. They asked that all participating vendors bring a door prize worth $100 or more. I do not have a specific budget set for this, but would like to keep it between $100 and $200. In the past, I've seen these prizes include Alexa-enabled devices, FitBits and it all seems pretty boring to me. I'm having trouble brainstorming something that most people would enjoy or be excited about winning in that price range. Does anyone have any suggestions?

    Thanks in advance, Danger

    submitted by /u/DangerMcWeenus
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    Sales during a recession?

    Posted: 05 Aug 2019 09:34 PM PDT

    I am curious to anyone who has done sales during a recession how was it? I ask because america may be headed for a recession soon and I wanted some input/thought. Thank you!

    submitted by /u/AllItTakesIsNow
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    Need customer advice on flamish (Belgium) speaking people

    Posted: 06 Aug 2019 07:09 AM PDT

    I'm switching from the Dutch solar market to the flemish market for b2c solar panels. If anyone has any experience in these countries I would love to hear your 2 cents on the difference. I know with dutch people I can push for a deal and negotiate prizes. But I've heard flemish people want to take their time and hate to be pushed or do hard negotiations.

    Any advice is welcome

    submitted by /u/harry-asklap
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    First Monday off…

    Posted: 05 Aug 2019 12:50 PM PDT

    Today was my first Monday off of my month of funemployment! I put in my notice three months ago after four incredibly successful years in sales in SaaS and Med Device.

    I'm pursuing a lifelong dream of being an officer in the Marine Corps and I get to try my hand at it next month. Loved this sub the past four years. Here's to the next adventure!

    submitted by /u/IvanDragosJawline
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    Where to start ?

    Posted: 06 Aug 2019 06:26 AM PDT

    Hi all !

    I have recently created a method to increase efficiency, dynamism and commitment of collaborators in meetings.

    I practiced this method in my own projects and it has always been a success.

    Now I need to test the method and for that I need my first clients.

    So my question is: how to find your first clients in business consulting ?

    submitted by /u/MrTehess
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    References checked but...

    Posted: 06 Aug 2019 06:20 AM PDT

    Hello. I was contacted for a job from a competitor on LinkedIn last month. One phone interview with hiring manager, one in person interview that lasted 5 hours (whole team meet) and then a follow up phone interview with director of biz. They checked one of my references last Wednesday, and two more on Friday. I gave them five references total and they only contacted three. It's been radio silence since Wednesday between me and the potential company - the only reason I know they contacted my references was that my references called me afterwards.

    It's been almost a week since I've last spoke with the company. Should I follow up with their HR? If not when is an appropriate time to follow up? Because this is a sales position I wonder if I should be more pushy...

    This is for a pharma software sales position.

    submitted by /u/ICanGetThem
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    Looking for a sales job on the side

    Posted: 05 Aug 2019 08:12 PM PDT

    Hi all,

    I am currently in the Saas space making decent money but I am looking to supplement my income selling for myself on the side. The only problem ? I can't find the correct product to sell.

    Any suggestions?

    submitted by /u/Twizzle68
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    Saw this job title on LinkedIn "Inside Sales Key Account Account Manager"

    Posted: 06 Aug 2019 03:20 AM PDT

    I'm confused, what would the roles/responsibilities entail with a position like this?

    submitted by /u/MeechyyDarko
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    Create Sales Territory Map on the fly based on a list of ZIP Codes, overlaid on Google Maps

    Posted: 05 Aug 2019 02:15 PM PDT

    I've updated the County Lines on Google Maps tool so people can create a link that creates a sales territory map on the fly, based on a list of ZIP Codes.

    Probably easiest to explain by showing you an example link:

    https://www.randymajors.com/p/countygmap.html?zips=10023,10024,10025,10026&zipboundary=show&title=My+Sales+Territory

    The above link creates a "merged" sales territory based on the ZIP Codes boundaries for 10023,10024,10025,10026. It shows the merged boundary and puts a title on the map. There's also an option to add county name labels. (Once you're on the map page, you can also optionally add city limits and township boundaries)

    IMPORTANT! Here's documentation so you know exactly how the URL needs to be formatted: Create a Sales Territory, Service Territory or Delivery Area map based on ZIP Codes, overlaid on Google Maps

    While limited in the customization options, it's free and overlaid on a familiar Google Maps. Hope it helps someone!

    submitted by /u/rlmcony
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    Sales Pitch

    Posted: 06 Aug 2019 02:25 AM PDT

    Hello. I'm not sure if this is the right place to post this, but can anyone give me tips for my sales pitch assessment (college.) The best "salesman" gets exempted from the final exams which I would really really like to have HAHA.

    So I've read "Talk Like Ted" by Carmine Gallo, and together with the lectures of my professor, the things I've picked up are: 1) In a sales pitch, emotionally connect with your audience through narration (give stories / experiences in which they may be able to relate) 2) Smile and show hand gestures to enlighten the mood and be more dynamic. 3) Tone of voice - give emphasis on important features of the product by raising your voice a tad when mentioning important words. 4) Capture your audience's attention in the first few seconds - do something extraordinary but not too silly.

    My questions are: What do I do with my product's downsides (its competitors have better functions in some aspects).. so do I just ignore this fact and not mention it. Also, what other tips can you guys recommend for me? Thank you so much, and sorry again if I posted this in the wrong forum.

    For more info: My product is Sony's XM3 Headphones Pitch is 3 minutes max.. so should I shorten my content, or talk faster?

    submitted by /u/Torpeeedophile
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