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    Tuesday, July 30, 2019

    Need some insight Sales and Selling

    Need some insight Sales and Selling


    Need some insight

    Posted: 30 Jul 2019 06:48 AM PDT

    Dear r/sales

    I have recently transitioned from my first sales experience, which was 1,5 years d2d energy contracts, to b2b selling in an office.

    I am in my 2nd week of it and there are a few things i really want to find out. Where better to ask than in r/sales right?

    Here goes:

    I am selling processed food. I made around 30 calls in 1 week. The reason for me keeping this amount so low, is because we have a very niche product and i want to learn as much from every client as possible without exhausting my list of possible prospects.

    The thing i have to get used to is the ''slow selling'' of products. I dont open and close within 15/20 minutes anymore.

    When i call a client, most of them seem interested. They usually request an e-mail with further info which i then provide. I really don't hear from them after that and i tried calling a few of them back but they were ''busy'' at the moment and they seem very rushed, giving me the sensation that i am being too pushy. I don't mind pushing my prospects a bit, but i really really want to get some sales flowing in.

    Could anyone give me some advice?

    i also had some specific questions

    What is the best strategy to cold call and then follow up clients without being too pushy?

    What is the best e-mailing strategy?

    Thanks in advance!

    EDIT* Thank you for all of the replies! This gives me quite alot of insight. Keep them coming in! I appreciate it alot!!

    submitted by /u/Teetje
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    Fresh out of College and in my first Sales Job

    Posted: 30 Jul 2019 08:20 AM PDT

    So as the title says, I'm fresh out of college and in my first real sales role. I have two B.S. Degrees in Marketing and Management. My emphasis was in Sales and Organizational Management.

    Currently I work for the Logistics Side of a B2B Transportation Company and have been here for two months now. The job itself involves a lot of cold calling, which I don't mind; however, I don't feel very successful at times. I've run quotes for some businesses and made a sale, but I crave more. I have high goals and always am hungry for more success.

    I want to get better at talking on the phone and become better at selling in general. This is so I can get my foot in the door to connect with decision makers more frequently and more effectively so that I can ensure more closed sales.

    What advice or knowledge from experiences would you give someone new to the role so that I can better improve and be more successful in the long run?

    submitted by /u/SigmaTheKing
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    IT staffing

    Posted: 30 Jul 2019 10:13 AM PDT

    Anyone have any experience and good stories regarding success in this industry vertical? Heard there is money to be made.

    Thanks so much!

    submitted by /u/imaginewhip
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    How to Leverage 5 years IT help desk/customer service exp into a mid-level sales job?

    Posted: 30 Jul 2019 05:37 AM PDT

    I'm coming from a religious non-profit that deals with social work and mental health. A lot of my metrics are not measured but I do solve problems for the staff and the organization on a daily basis, though, my resume doesn't get seen by the sales industry. Except in very junior roles and I don't want to work at a help desk or a call center. I don't want to do door-to-door sales. I want to have a portfolio where I come up with solutions for clients using the software sold by my employer. I also want to work for a tech, security, or SAAS company I am passionate about, my linkedin says that.

    By my estimate I've been able to save the organization roughly $500K-$1 million. I'm a SME for variety of projects and softwares that I train people and IT staff on. But I don't drive sales obviously. I've pitched new software to my boss and the execs but red tape prevents them from investing. I've heard from sales people that my customer service exp is golden for them and for me to move into this industry. Is it all just contacting random account managers at companies on LinkedIn? Is there something else I can do to stand out? Should I have a sales related resume even if I have no sales exp? Should I focus on customer service then? What should my job title be?

    Currently my job title and my duties are all listed in a tech focused manner. System admin and tech keywords on the resume. Any help is greatly appreciated.

    submitted by /u/moderatenerd
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    SDR - Getting bad results

    Posted: 30 Jul 2019 08:54 AM PDT

    Hey everyone,

    I've been working as an SDR for a scale-up for 8 months now, this is my first job.
    The results for the last two quarters have been terrible.

    My target is to get 36 qualified meetings per quarter.
    In total, I got 23 meetings out of 72 for the last quarters.
    My targets are Enterprise Accounts, and the SaaS' Industry is Digital Marketing (Data collection).

    Three people have been fired since I arrived :

    • My Manager, 3 months after I arrived;
    • 2 Account Executives;

    I can't help but think that if my next quarter isn't good, I'll be the next one on the list, which is normal since we're in sales.

    My question is : How would you rebound from this experience if you ever had to interview for another position (that could be SDR o Insides Sales) in a SaaS Company ?
    The way I see things is I could describe how I worked, the methods that I used but I don't see it very convincing.

    Thank you,

    submitted by /u/Kaito04
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    I just found out the top people in my last job were just policy abusers. Is it really like that everywhere with big systems?

    Posted: 29 Jul 2019 01:28 PM PDT

    It just seems to take away the magic for me that the top producers in a role that I place my values enormously and poured much of my passion into, would be belittled by something like someone not playing by the rules. While I don't condone them and certainly understand the motivations, I got where I am today by raw effort and played the game within the rules. Honestly, is this just a naive mindset? If you can legitimately break company policy and be celebrated for it, is it naive to assume that not playing dirty is how to make it to the top.

    submitted by /u/Bodacious_Dad_Bod
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    Good sales podcasts?

    Posted: 30 Jul 2019 12:34 PM PDT

    Your thoughts on TopHat?

    Posted: 30 Jul 2019 12:17 PM PDT

    Basically the title, what are your thoughts on TopHat?

    I've been looking online and there have been a lot of mixed reviews, has anyone worked there? If so, what your your personal experience for a SDR/BDR or AE position?

    Thank you.

    submitted by /u/the6ixlife
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    Best free CRM?

    Posted: 30 Jul 2019 12:03 PM PDT

    Using salesforce commerce cloud for sales but in need of something to score my leads and customer info. Company will not splurge for SF's CRM. Any recommendations?

    submitted by /u/caligirl50210
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    Do you guys write down goals/quotas?

    Posted: 30 Jul 2019 07:30 AM PDT

    Hello ladies and gentlemen (and everything else in between) of r/sales do you guys write down goals or quotas that you want to achieve?

    submitted by /u/hidden_is_back
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    I’m in outside sales and cover a huge territory, is there a software that can put my accounts on a map and help me create a route?

    Posted: 30 Jul 2019 10:54 AM PDT

    Hey all,

    Question is really in the title. I can map out my routes by hand but it's a pain in the ass, I'd love to have a software that can put all of my accounts on a map in pin form so that I can see areas of accounts concentrations from a better perspective. And not burn through my fuel allowance.

    submitted by /u/true_brew92
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    Do you worry about being manipulative?

    Posted: 29 Jul 2019 07:37 PM PDT

    I'm new to sales. Started working a sales engineer job that's now morphed into more sales than sales engineer. As I focus on using language to guide deals, I worry that I'm becoming manipulative. Do other people worry about this? Or am I being anxious for no reason?

    In particular, I'm worried about it spilling over into the rest of my life. My syntax is changing. This last week I definitely guided a friend into an activity choice just to see if I could.

    submitted by /u/taetertots
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    Any tips on landing an entry-level Pharmaceutical Sales job?

    Posted: 30 Jul 2019 09:38 AM PDT

    I'm a recent college graduate with a major in Biology and a minor in Chemistry and Psychology. I'm clearly heavy on the science aspect but I do realize this job is all about sales. When applying for the position I always see that they are looking for B2B sales experience which in all fairness I do not have. I also just got my first interview where they asked in the email if I had any entry pharmaceutical sales training which I wasn't aware there was a course for. So......

    1. Should I seek out another sales job and work that for a year just so I can later transition to pharma?
    2. Should I take the CNPR examination to satisfy that training they are asking for?
    3. Any other tips that someone can give me?

    Im also in the new york city/ New Jersey area if that helps.

    Thank you all in advance!

    submitted by /u/sebyjc
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    Does anyone here have experience selling to chiropractors?

    Posted: 30 Jul 2019 09:24 AM PDT

    I'm starting a personal venture to sell leads to chiropractors in NYC and going to start cold calling on Thursday. If anyone has experience cold calling in this vertical, I'd love to hear your specific or general advice.

    submitted by /u/KingEyob
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    How to develop pitch/demo?

    Posted: 30 Jul 2019 08:58 AM PDT

    Hi all,

    Long time lurker here. Recently started as a junior AE (2-3 months ago), brand spanking new to sales but experience within the industry (legal).

    I am having a tough time progressing with my demonstrations. I have not held any of my own meetings yet and have been mainly shadowing, but when I practice them they seem so 'shallow' in comparison to my colleagues. We sell practice and case management systems, strong product knowledge is pretty critical. This is something I know I can learn with practice, I guess adding value is the tough part.

    How did you develop your demonstrations when starting out? There is only so much shadowing I can do!

    submitted by /u/Hitpanda
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    Is it worth me taking another stab at sales?

    Posted: 30 Jul 2019 08:46 AM PDT

    Right after graduating college I joined a very large company selling mortgages, B2C obviously. If you're in the industry, you'll probably be able to guess which company based on the description.

    It started off great, I busted my ass to earn my certifications and hit all the KPIs I was given during my first 8 months. I made excellent money for my age and I really bought into the culture - even though I was working constantly. This company is notorious for high turnover, but I ignored it because I was succeeding.

    Things really started to slow down at the tail-end of my time there. I was placed into a tenured region where they turned all of the "newbie failsafes" off. I was now given lead generation based on my production, and having had a slow start upon arriving to this region, I was getting the worst of it. I adopted the "pull yourself up by the bootstraps mentality" for as long as I could. After about 5 months of 70 hour work weeks, earning essentially only my base salary - I left.

    Since then, I've taken a much more relaxed role, but it's temporary work until December. My biggest career asset is my certification authorizing me to sell mortgages. It's not easy to get and I spent a lot of time earning it. I want to take another stab in the industry because I didn't inherently hate selling. I hated spending what felt like my every waking moment trying to fight uphill with seemingly no improvement.

    Given the context, would you recommend I give it another shot? Are the frustrations I felt unavoidable? How do you approach an interview demanding a regular 40-50 hour job, without coming across as having no work ethic?

    submitted by /u/swayches123
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    BDR Roles at Sherwin-Williams

    Posted: 30 Jul 2019 08:19 AM PDT

    I'm currently working at Sherwin-Williams in management and looking to get into Sales. Since it is such a large company I was wondering if anybody here has worked there as a BDR and would share their experience. I'd like to know how it compares to other sales jobs and what people have gone on to do after working for Sherwin as a BDR.

    submitted by /u/Azssssss
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    Promoted to Enterprise Sales Mid-Year, How does Comp work?

    Posted: 30 Jul 2019 08:19 AM PDT

    I was promoted internally from a Senior AE to an Enterprise Role and I'm really excited for the transition. I have some questions about how the comp SHOULD work and want to see if this makes sense.

    To clarify, this is Educational SaaS and so selling into school districts is very seasonal (75% of revenue comes from Q1 & Q2)

    AE Comp: $75K - $145k OTE

    New role Comp: $90K - $210k OTE

    Since I probably won't close anything until 2020, should they be giving me some kind of floor or draw for the next 5 months?

    I will be able to close what's in my AE pipeline over the next 5 months so at least that will supplement me. But should I be asking for something else to help "get me through" the rest of year with no enterprise commissions coming?

    submitted by /u/smallsketch
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    Best time to follow up?

    Posted: 30 Jul 2019 08:01 AM PDT

    Was doing cold email when the VP of business development for a major restaurant chain answered and wanted more info, pricing, etc. This would be a huge sale if I could land this contract. The thing is he has gone silent after having asked for more info. I sent another email after that with a brochure but he was on vacation so may have missed it. I want to follow up again with a call or something to make sure I have not been forgotten. My co-workers think I should wait for him to get back to me.

    Any advice?

    submitted by /u/Lumarideal
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    Upcoming interview, unsure about sales forecast and excel shenanigans

    Posted: 30 Jul 2019 07:57 AM PDT

    Hi! On Thursday I have my 3rd interview for a sales manager position at a small company, and chances are I'm gonna have to take a test regarding sales forecast basics and sales-related excel commands.

    I am a postgraduate student with an international marketing background, and I was wondering if anyone here could suggest me any useful sales forecast frameworks/theories/excel commands I should revise in preparation for the interview.

    Thanks in advance!!

    submitted by /u/imm_uol1819
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    Hiring a total rookie...

    Posted: 29 Jul 2019 07:56 PM PDT

    A person higher up in my company referred someone who is definitely not qualified for an sales opening on my team. I originally declined him, because he was just simply not qualified, but upper mgmt has had conversations with MY management and I'm basically being told to "reconsider." We know what that means.

    It's a 6 figure job, managing one huge account.

    This hire will be a massive project: never had a sales or account management job, never worked from home, never called on any c-suite level execs, will be relocating to a huge market...I could go on.

    My ask: I'm not happy with what I'm being asked to do, but I hope I'm a pretty good coach and it's not worth it for me to put up a fight...burning bridges or rubbing important people the wrong way.

    Are there any books/podcasts I could recommend this person read/listen to, to get him up to speed on sales time management, working remotely, objections, etc? I guess a sales 101, but more tactical? I'll be doing a ton of training with them hands-on, but looking to really have them dive in and study.

    Thank you all for any insights on getting a new hire in this industry up to speed.

    submitted by /u/mbgsd
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    Yelp vs Fintech sales. Which will be better for my career long run? I was thinking of getting into SaaS sales.

    Posted: 30 Jul 2019 06:42 AM PDT

    The reason why yelp is tempting me is because of the big name, company culture, friends you make, and money you can make. The downside is that it is just hammering the phone every day. Good side is that I will learn cold calling really well.

    Fintech SDR role is at a smaller firm, but I would hone skills that is much more relevant to SaaS sales including lead generation and writing emails to solicit business. Problem is.. The culture of finance. I've been in it and it's too rigid for me. I will also be working with a much smaller team - around 5 people. The company is actually 70ish people and their newest office in my city is just 20. I also expect to earn less than I would in Yelp in the first year.

    The people I work with are really important to me and I would rather be in a team that is close and friendly. (yelp) but Fintech is more relevant.

    Help. I don't really want to be anywhere near finance. But if it means I can get a great job elsewhere in the future, I would do my best and try to change companies in two or three years.

    submitted by /u/Broker-Dealer
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    A Daily Sales Routine For Success

    Posted: 30 Jul 2019 02:28 AM PDT

    Personal Routine (7:00-8:00 a.m.): This is when you wake up, get ready for work, eat breakfast, and commute to your office.

    Outreach (8:00-9:30 a.m.): Research has shown that this is the best time to get in touch with decision-makers. DON'T CHECK EMAIL, SOCIAL ACCOUNTS, OR VOICEMAILS DURING THIS TIME.

    Check Your Engagement (9:30-11:00 a.m.): This is the best time when you can check and respond to emails, voicemails, and social media. This is also the time for social posting and content sharing.

    Prepare For The Afternoon (11:00 a.m.-12:30 p.m.): During this time, you need to strategize your communications for the afternoon and decide whom you'll be communicating with.

    Lunch (12:30-1:00 p.m.)

    Check Your Engagement (1:00-2:30 p.m.): This time you can again check your emails, social messaging, and voicemails as well as work on social posts and content creation.

    Preparation For Tomorrow (3:30-4:00 p.m.): In this period, you should prepare for tomorrow morning's outreach so you can hit the ground running.

    Outreach (4:00-5:30 p.m.): The end of the day is the second best time of day to get a hold of decision-makers.

    submitted by /u/sales-forlife
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    Need advice: hate my sales job, need my benefits

    Posted: 29 Jul 2019 08:30 PM PDT

    I've been in a sales role for over 3 years. I HATE it. I hate sales- the grind, the public perception, the pressure, the way I'm treated when I'm not making sales and I hate asking people to buy. I'm SO over it. But I don't know where to transition to and how to transition. I'm staying in my role because I need the health insurance and the pay- I'm providing for my family. any advice is soooo appreciated.

    submitted by /u/whistlehead08
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