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    Friday, June 1, 2018

    Sales Training Sales and Selling

    Sales Training Sales and Selling


    Sales Training

    Posted: 01 Jun 2018 09:18 AM PDT

    Hi. I recently got a sales job for a chemical company where I am the only salesman in North America. Bacause I have no sales experience, the company wants to train me but we don't know where to start when picking a program.

    Any advice is welcome. I am located in Atlanta, GA.

    Thanks

    submitted by /u/YourSockBandit
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    Anything for the DEAL!

    Posted: 01 Jun 2018 08:06 AM PDT

    Salespeople. We all have went that extra mile. What is a scenario where you've went above and beyond to close the deal?

    One time when I sold cars, my client couldn't buy without his co signer, which happened to be his grandmother, who lived two hours away.

    So what did I do? Drove him with the finance paperwork two hours away to have her sign it!

    Anything for the deal!

    submitted by /u/Byobcoach
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    What is the best sales field with a strong sales resume, but no applicable degree?

    Posted: 01 Jun 2018 09:35 AM PDT

    Hey guys. I've been a long time lurker here, but a very infrequent poster. I work in outside sales in luxury goods for retail. I love my job. I absolutely love my job. I travel near constantly to places I love going and, for some reason, I love the airport to car to airport hustle. I cherish the long drive I take between accounts and I genuinely like the people I work with. Selling B2B to small businesses in a niche market with a VERY finite pool of potential accounts puts the emphasis on very long term, relationship based sales. I often feel like I'm selling product subscriptions instead of individual sales, a relationship with my company as opposed to individual products.

    Anyway, I'm good at what I do and my sales data shows it. As much as I love my job, though, I don't currently have a plan b. I've got a little background in networking and data centers. I'm very handy with linux. I've considered trying to knock out a Redhat cert or two to go sell that or similar enterprise software. I could look to get into selling managed hosting services and I suspect whatever techs I work with will appreciate my practical knowledge on both sides. I sold some insurance way back in the day, but that was pretty dreadful (just life, health, and annuities on a license now long expired).

    I don't need to get out of where I am. I could be making far more money selling something less niche than what I have, but the lifestyle my current job allows is worth a lot to me. Still, they say the best time to lay the groundwork for your exit is when you don't need to. When I'm not on the road I have an abundance of free time. Being on the road is a lot of 60-70 hour weeks. It's not something I mind, but not something conducive to going back to school. Therefore, oh storied veterans of the reddit sales community, where do you think I ought to look to building a base of knowledge for the next step up?

    I've considered becoming a liquor rep as my last resort opening. I was a bartender for many years, I know booze very well. For whatever reason, that doesn't hold any appeal. It would provide an income, but it would just be a job. I've considered (legal) cannabis at the distribution level (I want to stay B2B), but its continuing illegality at the federal level makes me uncomfortable. I know watches and high end jewelry outfits still employ a lot of outside reps, but I've got no personal interest in that stuff at all. I'm just curious as to what ideas y'all might have for someone with good sales chops, but little formal learning in more specialized fields.

    submitted by /u/HailSagan
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    Which Old School Sales Mentors do you like to listen/watch?

    Posted: 01 Jun 2018 05:04 AM PDT

    For Me:

    • Brian Tracy
    • Zig Ziglar
    • Tom Hopkins
    • Les Brown (for motivation)
    submitted by /u/thesunsoutgunsout
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    What is your funniest/worst cold call story?

    Posted: 31 May 2018 07:35 PM PDT

    I'll start with mine. I called a prospect once, and after waiting with the receptionist, I finally got transferred over to the person I was looking for.

    Once I said hello he began to barrage me with insults out of frustration. It turns out he thought I was the Microsoft support rep he was waiting on.

    I let this guy let out his steam for 5 MINUETS before I told him who I was (felt he needed a punching bag as he clearly was upset). Once I did tell him who I was, he then got agitated at ME. He stated I was impersonating a rep and was upset I didn't stop him.

    Overall one the weirdest cold calls I have ever experienced.

    submitted by /u/SamyBoii
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    Traveling to a foreign country to work in SaaS

    Posted: 01 Jun 2018 09:11 AM PDT

    I just got offered an interesting job oppurtunity in Brazil in SaaS. I am from Texas and know nothing in Portuguese. My former youth soccer coach actually offered me the job. He is from Brazil and works with some professional soccer clubs there.

    Anyone in this sub that is American that traveled out to go sell in another country can give some insight for me?

    submitted by /u/coltmcnally
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    Advice on cellular sales?

    Posted: 01 Jun 2018 10:17 AM PDT

    Hey, quick run down, I'm new to the commision sales environment. I came from a management position at a big box retailer. I'm now working for one of the big four Cellular companies in a corporate owned store. This is my third month, and i've hit quota every month but haven't been able to really push sales. Specifically in accesories, it seems the area I'm in isn't around big money and sometimes it's a struggle just to get the upgrade out of a customer, much less any add ins. I just moved to the area, so I dont have many social connections, and I'm trying to work on networking more to build a better base to work with. I was hoping someone could share some general tips or talk track ideas to help me try to push my sales game up a level. I love the sales environment, and I absolutely love the feeling of closing a nice sale. I'm really wanting keep pushing and see how good I can do.

    submitted by /u/Naeblis_Mhael
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    What is a good way to answer this interview question?

    Posted: 01 Jun 2018 10:03 AM PDT

    In a sales interview

    What is the best way to answer the question

    "Why is our company the right career move?"

    In depth

    Thanks in advance

    EDIT

    I guess I am thinking a general answer

    Example I think your company is a great choice for me because your mission statement lines up with my values

    However what else should I include besides mission statement?

    submitted by /u/SharpeThunderCock
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    Sharing revenue/commission between regions

    Posted: 01 Jun 2018 08:59 AM PDT

    Do any of you have a good framework for calculating how to share sales revenue between regions? Working for a global B2B software company, and our sales processes are still pretty immature. Do any of you who work with the big guys have some good logic you can share? Tired of arguing over who gets what, when multiple regions have contributed. I don't care about the outcome, I just want something transparent and well-defined.

    submitted by /u/a_ninja_mouse
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    Too low?

    Posted: 01 Jun 2018 08:48 AM PDT

    I've looked at info on glassdoor, but I'd like opinions on what's maybe too low for an entry-level SAAS SDR/BDR base salary? If say you have a little bit of retail sales experience and the employer is smaller start-up in a medium cost of living city?

    Thanks in advanced.

    submitted by /u/ReadUP45
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    Has anyones company used outlook but you decided to forward emails and use Gmail instead? How was your experience been?

    Posted: 01 Jun 2018 08:48 AM PDT

    Ive been a long time gmail fan and moved jobs that utilizes outlook. I know you can set up an IMAP and forward all emails and use gmail. Anyone have experience with this and how has it worked? Anything i should be aware of?

    submitted by /u/mr_whit33
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    I'm a new employed sales man. Can people share best tips from their experience?

    Posted: 01 Jun 2018 11:52 AM PDT

    Sales Books

    Posted: 01 Jun 2018 11:39 AM PDT

    Hello Sales folks, I am an incoming salesman starting my job in August. I have 0 experience with sales and I am a little nervous. I am in the process of buying books for sales advice and tactics. What are some good sales book recommendations? I just recently bought The Way of the Wolf by Jordan Belfort.

    submitted by /u/SilentButDeadly23
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    Whats the largest amount of money you saw a client simply waste.

    Posted: 31 May 2018 02:34 PM PDT

    So...I sell advertising and software and I'm floored at how many businesses purchase stuff from my company...and don't pay ANY attention to it, and never use it.

    The biggest waste of money I've ever seen was with a Lawyer, his son owned a marriage counseling service...which he shut down in 2012. At the time of shutting down the business he had a $1,000 advertising program for the business.

    For 5 years straight he renewed that portion of his advertising, he never wanted to talk to any of the reps who handled his account, it was only when business went south and he went investigating ways to save money did he discover he was paying $12,000 a year advertising a business that...didn't actually exist.

    $70,000...literally thrown away.

    Whats the biggest waste of money you've seen?

    submitted by /u/CohenIsFucked
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    How to find the right sales rep for market leading eLearning in security industry?

    Posted: 01 Jun 2018 01:42 AM PDT

    Interesting to hear reddit's thoughts on a tricky question...

    I am full time security manager for Fortune100 company with a stellar track record. Next to my day job (disclosed to company), I have developed a unique travel security eLearning that is significantly better than what is currently on the market. I work with a team of freelancers and one development company. I have sold subscriptions to the product already a couple of times to large multinationals, all via my network. It was always the same story - eLearnings are inherently boring and it's difficult to get people even to look at it. But once I get a face to face meeting and do my 15min demo, it's a very easy discussion. It's just getting the first meeting that is difficult.

    I am super happy with my current company and job and have no intention of leaving (against the popular advice to fully commit). Looks like I will be able to go part time which is all I need. I don't like the sales aspect of the business and feel strongly that I need someone professional/experienced. I have enough revenue already to pay someone with the right marketing/sales skill set and especially the right network (Security and Travel managers in large multinationals with more than 5k travelers). The expectation would be that this person would be able to get 10-15 F2F meetings over the next 3-6months. Separate referral agreements are already in place.

    So here are my questions. Any input would be greatly appreciated

    • How do I identify the right individual?
    • Would working on a consulting basis for 3-6 months be common?
    • Thoughts around to structuring an attractive package? Ratio base salary vs. commission vs. equity?
    • or am I completely off with my approach?

    Thanks a lot....

    submitted by /u/h673
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    Opportunity to become a salesman being painted as a bleak picture by others.

    Posted: 31 May 2018 12:51 PM PDT

    I'm being told that I shouldn't try sales. That cold calling will ruin me, that I won't be able to meet quotas and be fired. But I know I can sell, I've done it. Just not for commission. I have this personality that helps me connect with people from all walks, and I feel like it can be used to further myself. I work for a linen company in the service section but 3 spots in sales have opened up and I want to get the job. I've already applied and gotten a phone interview, which went very well. The problem is that my service manager is saying that I shouldn't do sales, that I'm jumping ship too soon (been there since Feb.) And that it's not all it's cracked up to be. But I feel like I KNOW I can do it. And I'd be making WAY more money that I am now. Nearly twice as much, with commission. I feel incredibly torn about this because I am 27 and my wife and I would like to start a family, but we need to be secured in our careers first, so this is a huge decision for me. And I'm scared that I'm going to make the wrong choice and realize it when too much time has gone by. I guess I'm just wondering if jumping into sales is actually not a good idea or if my manager is just trying to keep me there. Am I missing out on a huge opportunity or am I better off staying put?

    submitted by /u/LM1120
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    one man business how to do sales

    Posted: 31 May 2018 05:05 PM PDT

    My qualities are technical I am software developer. I have setup my self up as a business to provide software solutions.

    I am a one man band so I am doing everything to gain customers myself. I am starting from zero in terms of

    sales knowledge.

    I sent some cold emails and got some responses for further info.

    From this point I am in uncharted territory for me. What plan do I need to conduct from here.

    Do I give a demo, quote or do I try and get some sort of commitment and if so what?

    submitted by /u/voxpax
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    Car Sales to Life Insurance

    Posted: 31 May 2018 07:08 PM PDT

    Hi r/sales! So, I have been training at a car dealership for about 3 weeks and while it's okay I don't see myself there long term. I just interviewed for and was accepted to a life insurance sales job that I am considering. I just graduated college and have a degree that's unrelated to sales, but that I no longer want to pursue a career in. My parents are upset that I didn't give the dealership a chance and that I'm not pursuing a job in art (my degree). I am wondering who has experience in either industry and can give some honest pros and cons so I can make a more informed decision. It seems like insurance has more advancement opportunities and higher pay, which is my main motive for switching. All advice welcome, thanks!

    submitted by /u/LatestFrog
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    Sales Engineer Looking for Advice

    Posted: 31 May 2018 06:51 PM PDT

    Howdy!

    I recently took a job at my company as a Sales Engineer after being in our Devops department as an engineer for about the last 3 years. I'm really, really excited about this as it is a great step towards my career in the sales world.

    The company is taking a chance on me by putting me in this position, as we've never had an SE position before. I'm looking forward to the challenge. I've got great relationships across all disciplines in the company as my previous role had me working alongside almost everyone, which I believe is an incredible asset to have.

    We're roughly 250 people total, however we're a software company that builds custom projects for each of our clients and no two projects are the same. So the typical SE that has a set product they are experts is not at play here. I'm not tasked with being, nor do I want to be, an architect. I'm looking to be the person early on in our conversations to assist our sales reps in discovering the technical 'why' behind our clients needs. Then, taking that to our architects to help craft a proper solution. And be a technical asset for our sales reps of course.

    What I'm looking for is anyone that might have some sources, reading, connections, etc that I might be able to glean from in building out this position. If you have any advice on starting in this role from scratch, I would love to hear from you! I've learned a LOT from just being a fly on the wall in this sub.

    If there's anything you have questions about that might help inform your responses, don't hesitate to ask.

    Thanks so much!

    submitted by /u/Dudemanbro88
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    Critique my Script?

    Posted: 31 May 2018 02:02 PM PDT

    Hi guys, I have an interview tomorrow for a company that sells practice management saas. The interview will include a 10 minute roleplay where I cold call a small law firm and try to get them to agree to next steps (demo). Does this script look ok to you? SP=salesperson Cx= Customer

    SP: Hi my name is Rex, have I caught you at a bad time?

    Cx: Yes, but what is this about

    SP: Thank you for asking. Once again, my name is Rex and I'm an account representative at company x. The purpose of my call is I am looking to schedule 10-15 minutes for a demonstration of company x sometime early next week. Would you have 10 minutes on Monday afternoon say 1pm?

    Cx: I'm sorry, what is this about? Who are you?

    SP: Have you heard of company x?

    Cx: No, what do you do?

    SP: I work with business owners of small to medium sized family law practices like yourself in the area of simplifying a law firm's administrative tasks and workflow and ultimately minimize the amount of time spent on unbillables.

    SP: You run a family law practice with 2 other attorneys is that correct?

    Cx: Yes, that's correct.

    SP: Excellent! As I mentioned, the purpose of my call is to schedule a brief 20 minute demo sometime next week to show you how we can help you guys simplify practice but did you have 5 to 10 minutes right now just to go over your business briefly right now?

    Cx: No, I can't do it right now.

    SP: I understand time is valuable in your role Mr. customer, but I also know that a lot of a lawyer's time is spent on the things that are unbillable like billing your client, sorting through physical documents and other administrative tasks and company x has helped other small sized law firms automate all of this so that you can focus on the things that are billable.

    SP: Listen, at the end of the day, this will only take 10 minutes, and within these 10 minutes, we can find out if company x can help save you hundreds of unbillable hours, and if not? We'll its only 10 minutes but at least we know. Does that sound ok to you?

    Cx: ok fine

    SP: Great, thank you Mr. customer. So again, my goal is to learn about the business and find ways to help you. So first…

    •  How many employees do you have? 
    •  And is it just this one office? Do your employees work from home? 
    •  And you managed the office correct? 
    •  How do you currently run your practice? Can you run me through some of the solutions you currently use? Or go through a day of the law firm with me? 
    •  Yes questions: 1) sounds like you have a lot of files that you have to manually search for 

    2) Also sounds like you have a lot of systems in place to run your business, would it be easier if this was all centralized in one place?

    3) Does this mean you're forced to come into your office to look for your files?

    4) Does this mean you don't have an overview of your business and you have to rely on the administrator?

    Close:

    SP: So let me get this straight, you guys rely on a manual process for billing and case management and you're forced to come into the office to make updates on your files?

    SP: Based on what you've said, comapny x would be able to help make your life easier by centralizing all your practice needs into one place on the cloud. We would help you go paperless and make all your cases searchable on any device.

    Cx: why cloud?

    SP: You want to be on the cloud because:

    1) it's the easiest way to make sure all your documents that your employees share are up to date and on the same page without the need for a physical server in your office. So this means no more email attachments with documents, once you update a document on clio, the rest of the attorneys will see the updated file.

     2) You can work from anywhere, not tied to the office. 

    3) You're staying up to date, which means your information is staying secure.

     4) Disaster recovery 

    SP: Based on this, would it make sense to set up an online demo for this coming Monday?

    submitted by /u/WATSON69
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    Start up vs big name (Resume)

    Posted: 31 May 2018 02:34 PM PDT

    What is everyone's thoughts on taking their first outside sales job with a start up vs a well known company.

    To clarify further I'm an outbound SDR in the healthcare IT industry that has had great success at my company but tired of waiting for an outside position to open. I'm hungry to start hustling in outside sales and not sure if I should focus on applying to well known companies or a start up/smaller biz. How does that look on the resume in regards to your first outside position. Pros? Cons?

    submitted by /u/Codeman2121
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    How do you get ready? New Sales Job starting Monday

    Posted: 31 May 2018 03:22 PM PDT

    Hey Everyone! Once you get that offer letter and your two weeks are up. What are some of the things you do to get your head in the game for the first day of your new job? Non-Managerial. Sales to Sales new role is business development specialist. Similar industry but different enough. Going from small family run business to multi-national company.

    Starting Monday tips are appreciated!

    submitted by /u/thatguywithdogs
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