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    Friday, December 29, 2017

    What’s your approach to leads that say follow up after New Year? Sales and Selling

    What’s your approach to leads that say follow up after New Year? Sales and Selling


    What’s your approach to leads that say follow up after New Year?

    Posted: 29 Dec 2017 05:42 AM PST

    Been hearing this phrase since September.

    WhAts your process for reconnecting with them and holding them to their word?

    submitted by /u/SqueakyBeats00
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    Is still considered a sale if the financing is denied?

    Posted: 29 Dec 2017 10:15 AM PST

    I'm a sales admin for a company that does in home sales. Each morning the reps turn in their results from the previous day's leads and I enter everything into the database. The guys will turn in their leads as "sold" even if the financing was denied and no purchase was actually made. They like to call it sold just because the customer was interested enough to apply for financing. This screws me up because later when I'm looking at reports I have to go back and research all the leads that are resulted as sold but have no sales order. It also causes the finance manager to get on my ass about inaccurate results.

    I've only been working here for a couple months and I'm just starting to get acclimated with the reps enough to send their papers back and tell them they are wrong. But every single one of them will fight me over resulting a financing denied as sold. They say that it negatively effects their closing rate to result it as sit. Which it does, but later when I go back and see that they didn't actually sell anything I change it from sold to sit.

    What are your thoughts? I've never worked as a salesperson or off commission so I try to be mindful and empathetic with the reps. I don't want to be picky but they create a lot of extra work and backstepping when they result things wrong.

    submitted by /u/shiasurprize
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    Has anyone worked at 411?

    Posted: 29 Dec 2017 07:25 AM PST

    I did a Skype interview and it went well enough that they want me to go in to do a final face to face interview. On the Skype interview he said base pay is $17.25 but said the average person makes $70-80k with top performers making over $100k a year. I'm pretty skeptical because with base pay I make around $32000 a year so I'm not sure how people would earn $40k-$70k+ just on commission alone. Is this even possible or are they over exaggerating?

    submitted by /u/GAC44
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    BDR to AE: Lateral Leap

    Posted: 29 Dec 2017 11:01 AM PST

    As the new year approaches, I'm preparing to make the leap from a BDR to AE role. There are some outstanding guides on here, but wanted pick this sub's brains as I make this strategic lateral jump.

    A little about me:

    • Based + looking in LA for a AE role in the tech space
    • 3 years of sales experience; 2 at a sports nutrition company, 9 months as a SaaS BDR
    • USC Grad, former D1 Athlete

    I'm under the impression that an enterprise AE role would be a stretch and I should shoot for SMB\SME AE roles in the tech space. I'd like to work for a more established brand (all my experience is with startups).

    Any guidance is much appreciated. Happy to share my resume via PM for those willing to review.

    submitted by /u/SoCalMeMaybe1993
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    Tips for doing live demos (customizable products)

    Posted: 29 Dec 2017 06:12 AM PST

    Our business provides custom-built work order management systems for field service and facilities maintenance SMB's. Recently we've started amping up our marketing and it's working out pretty decently. We're getting an 11% conversion rate from PPC from website->lead and we're currently closing about 10% of those but I think we can probably get that to 20% maybe.

    The one issue we're starting to run into is dong the live demos with them. Because all of our systems are built 100% custom to each of our clients it's hard to do a demo with a potential client - but they always want one. So we have a generic one that has some of the main features people ask for and we use that.

    Because the demo isn't tailored to exactly their needs and specifications (we can't spend the time re-creating the demo for each client.. can we?) it can be a hurdle sometimes telling them multiple times throughout the call "Well keep in mind everything is 100% customizable since we built the system custom to your needs."

    Any tips for:

    1. How to demo a product that will eventually be customized 100% for the client?
    2. How to eliminate awkward silence and keep them talking? I know they're supposed to do most of the talking but another issue we have is when doing demos they kinda let us take control so we just show them something, explain it, wait for them to respond and then go on... How can we keep them engaged in the demo and keep them talking so they can sell it on their own?

    We've got (3) demos lined up for today and a couple next week so any help would be appreciated!

    submitted by /u/jetteh22
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    If your company sells something, anything, yet has a "No Soliciting" sign on the door, I'm disappointed in you.

    Posted: 28 Dec 2017 10:37 PM PST

    I was out canvassing one day and like any good salesdude I ignored the "No Soliciting" sign on the door. As I walked in a rather portly fellow came in with his left arm extended to the side motioning that I was free to leave. "Can't you read? The sign says no soliciting." I quickly asked him "Didn't I see an ad for a sales person opening with your company?" "Well yeah! What about it?" "I just wonder if your new sales person will have to deal with hypocritical business managers like yourself out in the field. Good day."

    It's just frustrating. I don't expect everyone to be super happy to see me. After all, I'm interrupting their day. Their work flow. I'm invading their space. But so are their sales people.

    Take your son down if you have sales people in the field.

    What say ye?

    submitted by /u/jblack1108
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    Why Some of Prospects are Not your Customers ?(3/1)

    Posted: 29 Dec 2017 05:21 AM PST

    Why Some of Prospects are Not your Customers: (3/1)

    1 After a few unsuccessful attempts to motivate them to buy their products/services, sales team members assume them to be perennially uninterested in their products/services and stop calling on them.

    These misplaced but unquestioned assumptions of sales people are one of the prime reasons for most of sales persons and thus companies loosing a lot of sales.

    Come to think of it,how can a potential customer be converted into an actual productive customer if sales people stop meeting/calling/visiting her?

    Solution: Teach your sales team members the value of perseverance and long term benefits of regular meeting with potential customers even after they keep refusing to buy the company's products/services.

    Remember that the way the karma of a potential customers is to buy products/service which helps her solve some of her problems or benefit her in other way, in the same vein it is the karma of sales people to keep meeting potential customers to convert them into customers. So let the potential customer do her Karma and let the sales people perform their Karma.

    Teach the sales team to note "stated objection/s of potential customers and resolve such objections with the best possible solutions for the potential customer to convert her into a actual productive customer.

    One benefit of this approach is that even if the sales people are not able to convert most of potential customers into actual customers, they will become proficient in objection handling a most required skill in sales people.

    Is there a better way to deal with non - buying customers ?

    Please share your thoughts .

    submitted by /u/Mritunjaya239
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    Favorite Sales Audiobooks?

    Posted: 28 Dec 2017 07:55 PM PST

    Most interested in B2B, specifically territory oriented sales. But anything related to sales or sales motivation applies.

    submitted by /u/Imatthebackdoor
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    Does this sound legit?

    Posted: 29 Dec 2017 01:00 AM PST

    I'm looking for a sales job and came across this one: https://losangeles.craigslist.org/sfv/csr/d/attractive-call-center-has/6441188345.html

    Can someone take a look at that and tell me what they think?

    submitted by /u/GritParagon
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    PatSnap Los Angeles

    Posted: 28 Dec 2017 11:51 PM PST

    I got made an offer from this start up in Los Angeles for a Senior AE. I am curious to know if anyone has any experience with this company.

    submitted by /u/HankScorpio6
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    Info/Advice on Building A Sales Team

    Posted: 28 Dec 2017 10:19 PM PST

    I have miraculously somehow managed to get hired as the manager for a real estate investment sales group.

    I now need to build a team of 10, and was hoping folks here could give any advice or pointers or just common sense to help me hire quality people.

    I am looking for, above all else, people who get sincere enjoyment from being part of a bigger picture. While rare, I know there are people, like myself, who romanticize the whole corporate/sales/capitalist thing (allow me my fresh and naive optimism!) and I believe those people will be more capable of putting more effort into something for motivations other then the personal persuasion.

    Secondly, I am looking for people who really believe that their destinies are there own, that their happiness is a personal responsibility, and that if they truly pursue something with energy, it can be achieved.

    I don't particularly care about education or background. We're prospecting investments from accredited investors, so it's people persons that I need.

    Absolutely any critiques, or knowledge, positive and/or negative would be massively appreciated!

    submitted by /u/kapatikora
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