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    Tuesday, June 29, 2021

    Went from an account executive to an SDR. Sales and Selling

    Went from an account executive to an SDR. Sales and Selling


    Went from an account executive to an SDR.

    Posted: 29 Jun 2021 09:32 AM PDT

    Hey all, I was an AE at a startup then moved into an SDR role at a public company and I did it because it paid more and thought it would be a good experience for me to get back to the fundamentals.

    Well now I hate it. I guess this is just more of a rant post, but I wanted to highlight just how difficult it is being an SDR.

    Majority of your performance is dependent on the AE. If they feel as though it wasn't a good enough opportunity then they can reject it. You don't own your own book of business. There's usually a disconnect between the AE org and the SDR org.

    I've only been in this role for 3 months but I think I'm going to quit and go back to closing deals.

    Has anyone been in this type of situation before?

    submitted by /u/saasyredditor
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    I inherited a lot of difficult and spoiled accounts from my predecessor that got fired. How do i communicate to them, that were going to cut down on the unjustified support they were getting from him?

    Posted: 29 Jun 2021 09:46 AM PDT

    Lets say i sell "machine lubricant". I have 10 major accounts that i inherited (im new to this position and sales in general) and they make up a 50% of my total yearly sales which is roughly $1.5 million.

    Im an account manager, not purely in sales. I am also consulting these companies but my focus is on creating more business, especially new one. My predecessor was fired, because he kept providing too much service without charging for it, because he was scared to lose those accounts.

    He would not only sell them lubricant and advise them on what lubricant to sell to which mashine, he would also come and check their machines once a month. He would measure the lubricant levels, check if the machines were running right, sometimes fix machines if they were not working properly. He would visit each of the big Accounts once a month and check lubrication for up to 70 machines and create a protokoll on measured levels. For some of the accounts he would also train their employees on how to use the lubrication and even how to properly use the machines, that we dont even sell at all.

    He was let go and i got hired instead. Im now gonna have to tell all these big accounts, that we sell lubrication and consult on what lubrication to use. We dont measure levels, we dont teach their employees, we dont repair their machines and if our lubrication machines are broken, we dont repair them for free, we charge for it.

    How do i communicate to them, without losing them? Theyre already used to that service and are expecting/demanding it.

    I would really appreciate help.

    submitted by /u/ipappnasei
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    Do you think Michael Scott from the Office was a good salesperson?

    Posted: 28 Jun 2021 05:11 PM PDT

    I'm sick and rewatching the series at the moment, and wondered what real salespeople thought of Michael's sales acumen and whether it could fly today.

    submitted by /u/terriblehashtags
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    Anyone in tech / B2B sales that has a free 10mins?

    Posted: 29 Jun 2021 05:55 AM PDT

    I've written an article about the future of sales & AI in sales intelligence, I want some people in the industry to give me feedback.

    I'll send you it via PDF, no links - I'm not trying to drum up traffic or clicks or anything! I just want some people who actually work in sales every day to tell me how they feel about the article.

    It's an 8 minute read, nothing too heavy!

    submitted by /u/CyberneticSales
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    Sales- how much guidance did you receive when you started at a new co?

    Posted: 29 Jun 2021 10:03 AM PDT

    I went from an AM to BD w/a new company. I'm 100% remote and since I had a non-compete, I'm starting from scratch. It's a new division, I on boarded a month ago and just finally got all the Ops in place.

    I've worked on 2 RFPs which were quite large. One was a customer I took and 1 my boss gave me to do.

    Aside from that, my boss has been completely hands off and out of the picture. He's previously stated he's "low stress" (the division we're opening is decidedly NOT low stress). I'm kinda freaked out because sales was not my main role ever, I'm remote and feel completely disconnected. I would love to have a frank conversation w/him about sales and put my mind at ease but I keep coming back to his "low stress" comment.

    They also seem to think I'm an expert in this industry (I'm not but have been working in it for 6+ yrs and was a senior member of my last employer)

    submitted by /u/Snarkstoomuch
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    Panel Interview with Peers

    Posted: 29 Jun 2021 11:16 AM PDT

    What are some of the questions, i can ask during panel interview with Peers ( very senior than me) that will make me stand out and also some of the things that I should not ask?

    Thank you for your advice.

    submitted by /u/Wonderland_frog
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    The prospect discovery process should last more than 2 minutes right?

    Posted: 29 Jun 2021 01:07 PM PDT

    Client discovery or client questioning is the cornerstone of the sales process.

    Get this wrong and the rest of your sales process such as closing will be made exponentially more difficult.

    I sell a cybersecurity product. Discovery would sometimes be like this:

    Me: why do you need this product?

    Client: to protect our reputation.

    Me: Why do you want to protect your reputation?

    Client: Well, it wouldn't look good if we were hacked.

    Me: Why?

    Client: Well, it does not look good if any business is hacked does it?...

    Me: Ok, why else might you need it?

    Client: Reputation would be the main one.

    In short, sometimes my discovery process looks like nothing the way it's presented in some sales books where the seller magically peels back the layers and uncovers some deep-seated need of the client. That rarely happens. Having a poor discovery process often means you're left with very little ammunition for the rest of the sales process.

    How do I do it right?

    submitted by /u/astillero
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    Seeing all the bad posts about being an SDR...

    Posted: 29 Jun 2021 12:33 PM PDT

    It makes me nervous, starting my career as a SDR on July 6th. I try not to read them but it's hard not too. Does anyone have any positive about being an SDR or you actually like it?

    submitted by /u/DaSaints41
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    The bias against sales

    Posted: 28 Jun 2021 02:25 PM PDT

    For those of you who have have been in sales for a long time, how do you deal with the bias against sales?

    I'm talking about random people or distant relatives turning their nose up at you when you mention you work in sales. They say something like,

    "Oh you went to the effort to get a degree just to end up in sales??"

    Or for example, I was just reading a book about Optimism. They used as example of a student who was accused of plagiarism and then ended up in sales as a result. He then leapfrogs from that to say she stayed in sales and "her entire life was ruined."

    Obviously I have a thick skin to rejection but sometimes this bias against sales people, treating us like low class, money grubbing failures, still bothers me.

    What kind of response do you have when confronted by this attitude?

    submitted by /u/LuckyCat_26
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    Scripts are a tool, not a crutch (Funny story)

    Posted: 29 Jun 2021 10:59 AM PDT

    We get a call through our toll free number setup for inbound sales. I'm normally not on the inbound calls, but I was helping cover this afternoon. As luck would have it, this gem of a call came in. For any new sales people out there, let this be a learning lesson for you. For everyone else, I hope you get a chuckle out of it, like I did.

    Me: Thank you for calling ABC, this is is solstice4L. How can we help you?

    Him: Hey, solstice4L. How are you today?

    Me: I'm great man. I hope you are, too. What I can do for you?

    Him: My name is Rookie Salesperson, and I'm with Some Freight Brokerage Company. We help companies like ABC Software reduce their freight costs with a various number of ways....

    I blanked out right here because I knew it was a waste of time and he started throwing out freight terms like logistics, LTL, FTL, etc.

    Me: Hey, Rookie, listen man, I'm in sales too, and I appreciate what you're doing. You've got to make that grind. Did you do ANY sort of research before calling us? Or did you just get our number off a list and start calling?

    Him: Oh no, I got your number and went to your website. Why do you ask? (Lying, obviously)

    Me: (chuckling) Well, I can tell you're reading a script. A pretty bad one at that. Which is fine, you didn't write it, and you're probably new. But listen, we're a software company. We don't ship anything out, other than some handwritten thank you cards to our customers. Why would I need a freight brokerage service?

    Him: Well, uh, I thought maybe you could be shipping out your software with freight.

    Me: Dude, what are you talking about? It's SOFTWARE. People download it. You know...over the internet. Listen, I get you have a script that your sales manager is probably making you read, but the point of the script is to guide you. If you're not comfortable enough to have a conversation or competent enough to recognize potential customers before you even call them, you need to rethink what you're doing. You're not going to sell freight brokerage to a SOFTWARE company. But listen, I appreciate the effort.

    Him: Stutters and mumbles something I couldn't pick up on. Have a good day, sir. *click*

    submitted by /u/solstice4l
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    Late 20s looking to transition from my current career into tech sales at an entry level

    Posted: 29 Jun 2021 01:53 PM PDT

    Late 20s, married and own a home, but I feel like I've been burnt out or hit a peak I can't get over.

    I have a love/hate relationship with my current career(business owner) but the hours and the working weekends and some nights has gotten to me over the past couple years.

    I live in a region where tech sales is extremely prevalent, and I am willing to take a year pay cut to achieve hopefully something with much more potential in the future-promotions/pto/ect

    I am a little nervous about this, and I'm afraid to not succeed at something I'm new at in the meantime. Do a lot of these big tech companies help you along the way when you're new? Training ect?

    Do I stand a chance entering in my late 20s to a bdr/sdr/ or renewals role?

    Thank you for your time everyone

    submitted by /u/flossdiddy
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    Questions for starting

    Posted: 29 Jun 2021 01:33 PM PDT

    I'm a recent Highschool graduate and wanted to ask some questions about the sales industry. I want to get started in this industry because I know I have the ability to succeed in it. But, is this an industry you need a degree in to succeed? Are there online courses in an app like Coursera I could take? And if so, which ones would be best to learn and look good on a resume?

    submitted by /u/BathLive1678
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    Looking for guidance

    Posted: 29 Jun 2021 09:24 AM PDT

    Finishing my BSBA/BBA soon(45 days or less), on track to do 200% of quota this year, yet am not going to make much(85 OTE), and I'll be lucky to do 95k while exceeding quota by 100%. I'm being asked to relocate with a very very low relo bonus($3k).

    I've been applying and interviewing, But I've told I don't have the experience needed(3 years sales experience currently), or the degree, despite proof of my success in a highly competitive market. Curious what others here propose I do?

    I'm feeling quite stuck as moving will not yield me any true benefit, but I also am having little luck on interviews despite knowing they went well.

    submitted by /u/i-eat-snails
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    Looking for independent sales rep. groups in New York (SaaS)

    Posted: 29 Jun 2021 08:05 AM PDT

    Hello everyone,

    Our company is currently looking for independent sales representative groups in New York. We sell a SaaS in EdTech to universities.

    If anyone could point us in the right direction that would be great.

    submitted by /u/Lyevial
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    First sale ever

    Posted: 29 Jun 2021 01:17 AM PDT

    I just wanted to share I closed my first deal, ever!! I work in a very challenging industry. The close rate is <10%. It's a high risk, high-value industry. I've been in my job less than a year and my experience is on the other side in support. I have to admit I was really doubting my career path and to be honest, even with this deal, I still do. Is the risk and anxiety worth the pay off?

    sales #riskreward

    submitted by /u/writergirl304
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    What saas do you use for cold outreach and lead generation?

    Posted: 29 Jun 2021 11:42 AM PDT

    I'm looking for a low cost solution for my startup. Any advice would be helpful!

    submitted by /u/TheDreamr
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    Update: Recently quit job and have another opportunity

    Posted: 29 Jun 2021 10:17 AM PDT

    I quit my sdr b2b position last week after only 5 months (but worked as an intern there for 6 months before working as an sdr).

    I now have a new opportunity for employment as an account manager at a consulting company.

    I got past the interview with HR and told them I am still working at my former company. I am now on to the next interview with the VP of Client Experience.

    There's no was they could find out I don't work there anymore right?

    Thanks for the advice.

    submitted by /u/lerroyjenkinss
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    Making the jump from SDR to AE

    Posted: 29 Jun 2021 06:28 AM PDT

    I'm currently working as an SDR for a fast-growing, well known SaaS company.

    From what I've seen, it typically takes an SDR around 18 months to get promoted to AE.

    Is that a fast ramp for SaaS companies...or slow?

    How much SDR experience do you think is needed to get hired as an AE for smaller/startup company?

    submitted by /u/Inevitable_Pizza2007
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    Should I really be going into sales?

    Posted: 29 Jun 2021 09:47 AM PDT

    I believe in order to be successful at your job, you need to be good at what you do (obviously) and somewhat like what you do.

    I comprised a list of things I like and am I good at (in no particular order):

    • facilitating
    • planning
    • organizing
    • coordinating
    • verbal and in person communication
    • overall communication
    • learning about something (typically one thing), in-depth (with a lot of detail)
    • being an expert at one thing
    • teaching
    • presenting
    • relationship building and maintaining
    • meeting new people
    • I'm competitive
    • I like learning new things
    • I'm goal oriented and like clear cut and direct goals

    Does this sound like sales to you?

    submitted by /u/Kokopuffs3
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    How old are you? Do you think there's a point when the risk v reward of Sales becomes too much, especially as you get older?

    Posted: 29 Jun 2021 05:45 AM PDT

    My partner and I are both in sales and we both make good money. But we also have two young children and are currently buying a very expensive house.

    Over the past few weeks I've started to feel anxious at how both of our jobs are just two bad quarters away from being lost.

    We've started to discuss one of us finding a more stable, yet less lucrative, career - and I'm wondering what other seasoned reps think? Can you exist in sales long term with a family and big mortgage? Is it silly for both of you to be in sales when you have children to think about?

    submitted by /u/haste75
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    Promoted to AE but not getting paid AE salary

    Posted: 29 Jun 2021 03:32 AM PDT

    Hi guys, I was promoted to an AE in March from a BDR position and I still haven't received formal confirmation of my salary or received a salary increase.

    The company thought they'd be able to quickly find a BDR to replace me but that process hasn't been as quick as we thought it would and so I have been doing two roles at the same time for the last few months.

    We've finally secured a new BDR, but the person is due to start in August. In a situation like this do I have the grounds to start receiving my AE salary before the new BDR joins?

    Thanks

    submitted by /u/HeadWish8
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    Org-charting. Why are we still in medieval times?

    Posted: 29 Jun 2021 05:20 AM PDT

    Hi all!

    Every year I come back to this and try to see if there is anything decent on the market for Org charting purposes, and I can't understand why LinkedIn hasn't done this already.

    All I need is a quick and easy way to create an org chart that has integration with linkedin. And I need this tool to be purposely built for org charting. So far I have discovered the following categories:

    1. Charting tools that CAN be used for org chars like lucidcharts.com. I find the user experience horrible and it is rather created for engineers. It takes a lot of fiddling and manual work to make it usable for sales.
    2. purpose-built tools. Most of them are either extremely expensive or, like organimi.com, have a horrible UI that reminds me of websites in the early 2000's
    3. Nicer-looking tools, but they are available solely as a built-in tool in salesforce.

    I have tried to find a decent tool for years and for now I still have to stick with excel/google spreadsheets to do it. I don't understand.... With the amount of salespeople, how is this niche still not filled with a decent product? Perhaps I just don't know of one?

    submitted by /u/nightrave
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    Positioned myself for finance, considering saas sales as another option

    Posted: 29 Jun 2021 09:02 AM PDT

    I'm a rising third year( technically fourth as I'm trying to graduate early) at a top public university with a good GPA. Since I transferred here, I was planning on pursuing a career in finance, and I'm currently recruiting for investment banking internships. I'm also currently interning at a small investment bank near home. However, I'm not confident in my ability to secure an internship, and now I'm considering other options, particularly in software sales. I thought it would be interesting as I've grown to enjoy cold calling with investment bankers and with the potential to be lucrative.

    I feel like a dug a hole for myself, as I don't have any sales experience and have primarily tailored my resume for finance. Is it too late to consider saas as an option right after graduation? If anyone has been through a similar situation, what did you do?

    Any advice would be appreciated.

    submitted by /u/LOSPOLLOSPADRES
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    Salespeople that sell MRR services. For how long do you take a cut of the revenue for?

    Posted: 29 Jun 2021 08:57 AM PDT

    Trying to get a gauge as to what is standard. My company only gives me 4 months and I think I'm being screwed.

    submitted by /u/DrianoBriscoll
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    How to stand out when a client is interviewing different companies?

    Posted: 29 Jun 2021 08:40 AM PDT

    I have been trying to close this guy for about 2 weeks now. I sent him a cold email, then had a quick chat with him on the phone, and then gave him some more information about the product. I follow up with him a couple of times and he says " we are still interested, however we are in the process of interviewing different companies"

    How do I close this prospect? Also, my primary contact with him is only through email. He says he can't speak on the phone and we are also not in the same state.

    So kindly suggest me something that I can do via email.

    submitted by /u/welltgatscool
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