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    Monday, November 30, 2020

    Final Interview with the VP of sales, and President today. Any last second advice is appreciated(Complete noob) Sales and Selling

    Final Interview with the VP of sales, and President today. Any last second advice is appreciated(Complete noob) Sales and Selling


    Final Interview with the VP of sales, and President today. Any last second advice is appreciated(Complete noob)

    Posted: 30 Nov 2020 05:54 AM PST

    Prior Post: https://www.reddit.com/r/sales/comments/jv7566/interview_advice_for_a_beginner/?utm_source=share&utm_medium=ios_app&utm_name=iossmf

    My background

    Hey so if you reference my last two posts here you'll see I'm completely new to sales and have been gunning for advice here. I have a Criminal Justice degree and have been pushing for a specific Sales job in a Physical and Cloud based security company. I took the advice from some of ya'll and cold called the VP of sales, practiced and rehearsed some dialogue etc. I had two interviews following this: One w/ Two sales members, another w the VP of sales(Went great IMO), now a final one with the Owner and VP of sales. I was wondering if anyone had any last second advice for me and how to "Wow" them. Also any answers in regards to:

    • How do I negotiate base? I'm simple as hell, looking for a 39K base minimum, pretty cheap compared to most.
    • How do I convince the owner it's worth taking a chance on a complete newbie(Have my own idea just wanna pick your minds)

    Right now my plan is to open up with: Mr.Xyz! Its a pleasure to finally meet you. Thanks so much for taking time of your day to sit down and talk, I'm sure your extremely busy. Before we begin, I've done my fair share of research regarding the company, I was just wondering if you could tell me more about it and how it came to be?

    I plan on really selling myself, and peaking interest about HIS life and HIS company too. He's from my parents hometown which im familiar with, flaunts his ADHD as a superpower(I have it too gonna sneak that in there) and lives right by me. So those three im gonna try and expand upon during the interview to try and build upon, ontop of my already practiced interview skills.

    Anyways sorry for the Word salad, just a tad nervous and really looking to secure this job and get rolling! Cheers!

    submitted by /u/Yeezus_aint_jesus
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    Leaving Sales...what next?

    Posted: 30 Nov 2020 03:05 AM PST

    Hi all, I'm sure not an uncommon one but would love to hear some thoughts.

    I've been working for four years in a pre-IPO company selling SaaS in a range of roles, including AE and AM experience. I hate it. I'm good at it, so it's been fruitful, but the constant pressure and chasing numbers to the detriment of relationships and relentless quarter rush has me absolutely exhausted and completely demotivated.

    My background was in Media, worked as a journalist for some big global news organisations for a long time before moving into Tech Sales. I miss having a purpose beyond chasing the $$ but am adamant i don't want to go back to that life either. Been there, done that.

    I have a lot of savings so the opportunity to just leave and spent time figuring this out, but I seem to be unable to make that leap at the moment. I feel like I have a lot of transferrable skills, but the next path is just not obvious to me at all. Thought I'd throw it out to see what redditers have to say about it. Anyone made the leap and have any ideas / suggestions?

    ETA: Not that it makes a difference, but I'm not a dude!

    UPDATE: A good friend called this afternoon and I talked to her for hours about this. She served up some home-truths, reminding me that I've been under this intense pressure for more than two years now, my workplace is completely toxic and "it can't get any worse than this." I've realized I have to leave in order to protect my mental health, and the "what next" can be figured out when I'm in a stronger place mentally. So I'm going to hand in my notice after my Leave in January, and peace out early Feb.

    submitted by /u/julieiddothestars
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    How do you overcome "nobody ever got fired for buying Intel"?

    Posted: 30 Nov 2020 11:11 AM PST

    So here's the issue.

    We're a relatively new company. 4 years old 100 customers. Our competitors are 10+ years old, thousands of customers, and have name recognition within the industry. Despite our product being a better fit, with more features and a much easier to use UI, we're losing RFPS and POCs.

    The people who use our product prefer it, however the DM keeps making the "safer" less suitable choice.

    They aren't beating us on price, or features, or usability, they are beating us by being the dominant legacy players.

    What do you recommend to overcome this?

    submitted by /u/DukeOfCrydee
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    How to learn Sandler Methodology?

    Posted: 30 Nov 2020 09:40 AM PST

    Hi Friends,

    I'm starting with a exciting opportunity next week as a Mid Market AE. My sales manager is big on the Sandler method and would love to learn it. I see classes to learn but was wondering if there were any great books that I can add to my arsenal like SPIN and Challenger.

    Thanks in advance!

    J

    submitted by /u/jwelihin
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    Outbound Calls to Existing Consumer Customers: How Much is Too Much?

    Posted: 30 Nov 2020 11:58 AM PST

    I work in B2C sales for a home services company (pest control, termite prevention, power washing, lawn care, etc.) Right now I'm concerned that we are overcalling our existing customers.

    We ONLY are calling and upselling existing customers. Our inbound team takes all the web-form leads.

    The rule, as of today, is to not call people who have answered an outbound sales call in three months OR have been left a voicemail by an outbound salesperson in the past 6 weeks. They want to tighten this to call people 6-10 times per year. We have a 33% answer rate right now.

    I'm of the mind that I don't want to be upsold more than 4ish times per year by a company I do business with. I wouldn't want to hear from my cleaning people or my insurance company more than that to be sure.

    Is there any non-anecdotal data about this? I need some legit data to call management off the idea of trying to squeeze blood from a turnip. Thanks in advance!

    submitted by /u/ILoveCarbs
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    Bad timing for a career change?

    Posted: 30 Nov 2020 09:18 AM PST

    So I have a background in advertising agencies. No direct selling or quota carrying experience but definitely some transferrable skills. I've been trying to make a switch to SaaS sales this year and so far have had little luck landing something.

    I've been applying for BDR,SDR, territory sales rep and Inside sales rep roles over the past few months. So far my process has been to follow my application by finding out who I'd be directly reporting to in the role and reaching out to them or just finding the appropriate managers and doing the same. It's been a mix of linkedin messages and emails (if I can manage to track them down). I usually follow up within a 3 or so days if there is no initial response.

    So far I've had a few interviews and short calls. Most have confirmed that they only agreed to speak to me because I was one of the few that went the extra mile to reach out directly. As per the advice on this sub, I've stayed confident in my skills but humble and eager to learn. I've always asked questions revolving around progression, onboarding, how the pandemic has affected business, qualities their top performing reps have and what they thought of me as a candidate. It's always been positive with the exception of my lack of hands-on experience.

    In addition to the job applications, I've reached out to employees at companies I'd like to work for to get their insights. Most ignore my messages but a few had spoken with me and given a much clearer view into the role and how to progress. The last BDR manager I spoke with told me that this could be the worst time to make a career switch because, due to covid, most of the candidates I'm competing against have relevant experience with a proven track record.

    I guess my question is, what could I do to really give myself more of an edge. I'm honestly open to any advice that I could put into practice and improve myself.

    Also, I've been trying to write personalized cover letters for each job that I applied for. Is it worth the effort still?

    submitted by /u/reallypissedturtle
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    Time management for full-cycle reps

    Posted: 29 Nov 2020 06:27 PM PST

    How are the full cycle reps out there, planning out their week?

    I'm finding all context switching to be super difficult—Jumping between prospecting, building messaging, executing on outbound, handing inbound, jumping on qualification calls, demo prep, post call follow up, pipeline follow up, + admin.

    Should you do all of these things every day, or time black certain days for certain activities. E.g. Monday, Wednesday, Friday for calls, Tuesday and Wednesday for Prospecting and outbound?

    Anyone have a super productive system?

    submitted by /u/sales7677
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    Sales cycle getting stuck at the proposal stage

    Posted: 30 Nov 2020 12:27 PM PST

    Hi guys,

    I work at a SaaS company where the sales cycle seems to be getting stuck (or extremely slow) lately after we've sent the proposal.

    Often they do end up switching to us, since our competitors have an inferior product and their customer service seems to be lacking greatly (words from many clients that switched from them).

    Some deals we're trying to close now have had a proposal pending for 2-3 months. All for which the problems they currently have were established and gone over how we would help them solve these.

    Current reasons they're taking forever:

    • busy supposedly, they're not getting back to us when we call/email
    • no budget, get back 2021
    • currently have existing contract with competitor, have to wait until contract is over

    I'm hoping to get some insight from the awesome community here with tips and methods to speed things up a bit to give these leads a "push" to before 2020 ends.

    submitted by /u/imjp
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    Is there any industries where sales is secure but also not as stressful?

    Posted: 30 Nov 2020 07:42 AM PST

    I work in IT Sales, specifically services. This year has a been an absolute dump. Complete wash. I'm 60% of my number due to the pandemic and everyone reducing opex spend. I've never been this far off of my quota. Ever.

    With that said, the company is growing and becoming the a terrible place to work. The culture is gone, and micromanagement has sky rocketed.

    I'm considering looking for a new job after the new year, but not sure where to start. Any ideas? Are smaller companies lucrative from a salary/commission structure? I'd be fine with $100k take home. I just want piece of mind and work-life balance, but I love sales.

    Am I asking for my cake and the ability to eat it too?

    submitted by /u/Dudealias
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    Scheduled a lunch with a clinic. Later told I need to plan for 75. What's a polite way of canceling or telling them I won't provide food for 75 people?

    Posted: 30 Nov 2020 11:12 AM PST

    So I went ahead and set up a lunch with a clinic. They told me it was going to consist of 75 people and then 55 at another clinic. What's a polite way of saying no thanks I will not provide food for 75 and 55 people.

    That's a bit excessive and will be at minimum $750 for them when that would be the total for 3-4 clinics.

    submitted by /u/615huncho615
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    Got good job - struggling though

    Posted: 30 Nov 2020 07:18 AM PST

    I've been in sales for almost 5 years now. I have done well over this time, which led me to my current job in cloud sales for one of the big three (AWS, Azure, GCP). In previous roles I was an AE that sold a product and I would close the sale and move them on to onboarding, etc. Now I am working with greenfield customers that don't or barely use our products and I am supposed to help them increase by using different workloads in the cloud.

    My problem is I really struggle with incrementally moving them along the path. There are so many products and services. I don't know how to lead these types of sales calls where it's just a step or two ahead and not trying to get them to buy one product. I feel stuck and anxious all the time. The truth is I don't like sales at all, but I make too much $ to leave it. So I need to learn to be good at this.

    Any advice or resources I should look at for account management or longer sales cycles I guess. I also get extremely nervous doing prospecting these days and leading sales calls. It's almost like straight anxiety thinking of talking to customers.

    submitted by /u/GaiusMariusxx
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    Designing a B2B platform and contacted decisionmakers on LinkedIn for "feedback". How do I involve them as a stakeholder?

    Posted: 30 Nov 2020 07:13 AM PST

    I'm making a B2B platform and want to involve target customers as stakeholders in the design process.

    I have a presentation I share that goes over what the platform is conceptually. There is a slide that walks through the process of "creating their _____ turnkey solution." I'm debating about deleting this slide because I feel it may come across as sales-y. Here's the content of it:

    - Join our core community

    - Discuss the pain points of__________

    - Validate and provide feedback to us

    - Pilot run

    - Finalize platform based on pilot's performance

    - Launch

    I've sent it to 4 potential stakeholders so far and they've either ghosted me or said "what does the platform look like? we want to see what it looks like before we make a decision?".... even though I tell them from first contact we want this to be designed alongside stakeholders - so designs are not completed yet.

    I got a new lead yesterday. How do I not mess this up? What should I say in the body of the email to take their guard down and get them to see this as a collaborative endeavor?

    submitted by /u/sadandexhausted
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    Best audiobooks/resources for Linkedin outreach?

    Posted: 30 Nov 2020 12:32 PM PST

    Anyone have a good recommendation? An audiobook or Youtube channel, anything you found useful in reaching to people cold on Linkedin.

    submitted by /u/yummypinot
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    (Advice Needed!) Interview for (potential) first sales job tomorrow.

    Posted: 30 Nov 2020 12:32 PM PST

    Hey there people, I just want to start off this post by saying that this subreddit is such a helpful resource. I've learned a lot of things from perusing through the posts here. Thank you.

    Tomorrow I have a job interview for a potential inside sales representative job at a tech firm. Last Friday I spoke with the hr lady, she asked me a few questions and had me ask some too, at the end of the call she said she would pass me on to the hiring team. Fast forward to today and she sent me an email confirming tomorrow's interview. I'm both nervous and excited, but also cautious because I've been rejected for so many jobs that I've applied for since I started applying 6 months ago.

    I would love to have some advice from you helpful people on how to conduct myself during this interview, what to expect, key points to bring up, what to say etc. I'll briefly list my work and education as well as the responsibilities listed on the job posting to give you all an idea of the circumstances.

    In terms of experience, I don't have too much of it. I've worked in retail for about four years (two years at a fast fashion store, and two years at a more "elevated" high end store) in these roles I was a merchandiser for about 1 and a half years, and a sales associate for the rest. I really excelled at selling in these jobs and was always amongst the top sellers.

    Additionally, I worked for 6 months at a very tiny start up which an old high school friend created. I was in charge of sales/the only business development rep and pretty much was trying to learn the ropes through looking online and researching on my own. Did a mix of cold calling and emailing, canvassing businesses in person, learned how to use HubSpot CRM, and read a lot of sales blogs, websites and columns etc Since covid started I stepped away from that job because we relied heavily on businesses being opened for our products. I'd say my results and experience there was fair-to-middling. If I'm being honest sometimes it felt like I was flying at the seat of my pants lol but I still learned quite a bit.

    In terms of education, I haven't finished college. I've done about two years but haven't finished my degree. I don't know if I'm going to go back or not. Really nervous that this will lead to another rejection if I'm being honest.

    Now for the job listing, I'm just going to copy and paste:

    What you'll be doing:

    As a Sales Representative for (company), you will utilize top sales techniques to provide value and drive revenue. Our talented Sales department collaborates across teams to continuously improve and deliver exceptional experiences to our clients. In this role you will:

    Establish meaningful relationships with service professionals across the country

    Manage the entire sales cycle from start to finish, using marketing-generated leads (fed via SalesForce)

    Have a direct impact on (company's) success by driving healthy and purposeful business

    Requirements

    1-2 years of experience in sales OR educational equivalent

    Comfortable with making high volume of calls on a daily basis

    Solid verbal and written communication skills

    Outgoing, high energy and has strong interpersonal skills

    Thrive in a fast paced sales environment and is able to think on your feet

    Nice to have:

    Asset if have CRM experience

    University degree preferred, especially within a business field

    Team Player and highly motivated to succeed

    Highly focused and organized

    A passion to begin and grow your sales career at a company with vast money making potential

    The ability to reach out to potential businesses and clearly articulate the benefits of partnering with (company)

    Please feel free to message me if you need more information concerning the job, the field, the company, or my resume and experience. Happy to share more regarding these things. It might be easier to talk to me that way, unless you want to just reply on here. Once again, thanks legends.

    submitted by /u/thegunner9311
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    Employer Pays my commissions & salary late every month

    Posted: 30 Nov 2020 06:31 AM PST

    Hi. I know this is not directly related to sales but I figure there might be someone in this subreddit with similar experiences.

    I work for a fast scaling startup and have ALWAYS had problems getting paid on time. We have gotten a lot of funding over the last 2 years, so I know this issue has nothing to do with our runway. I am the only employee in my country (the rest are U.S. based) and this is the excuse every time from the CEO/HR.

    I am supposed to be paid my commissions and semimonthly salary at the end of each month, and for the last 5 or 6 months, it has been not paid on time.

    Can anybody give me advice on what to do? My employer knows I don't need the money because I have been making good commissions all year, so I can't play the "I need the money now" card. But this is so frustrating.

    Thanks a lot!

    submitted by /u/tofudaddy69
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    Closest Marketing Job To Sales

    Posted: 30 Nov 2020 12:07 PM PST

    This was being discussed today at work as our marketing and sales departments are closely aligned.

    Now we do have some "fluffy" marketing which is more social media and branding that we don't get involved with. But the teams we work with are based around data, new territory research, buyer personas etc.

    So what would be the closest marketing job to sales? Channel Marketing Maybe?

    submitted by /u/Heads_Down_Thumbs_Up
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    Job hunting advice.

    Posted: 30 Nov 2020 08:15 AM PST

    I've started applying for jobs a few weeks ago and am having some luck but not as many interviews as I'd like. What's the best strategy to get an interview after application process? Should I send a personalized email or a LinkedIn message? And who's the best person/job title to send to? I'm new to sales and I'm aiming for an SDR role in SaaS.

    submitted by /u/brewsota32
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    Experience using Gong.io (specifically with a large Sales team)?

    Posted: 30 Nov 2020 11:54 AM PST

    We're a large team exploring Gong.io. It seems like it's useful for smaller teams (10-20) but curious if we could use it with 1-4K sales reps? Any experience or advice?

    Some outstanding questions we're curious to get answered from users/broader Sales community...

    1. What features are most commonly used by your team?
    2. What features are lacking and/or not useful?
    3. How did you set up teams? (eg. does your manager control the team? can a team have more than 1 manager?)
    4. How long was on-boarding process end-to-end for you team (and approx. how large is your team)?

    Thanks in advance.

    submitted by /u/thunderemoji_
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    Follow Up To Close Open Deals (Interested Customers)

    Posted: 30 Nov 2020 11:07 AM PST

    I have several open deals that have gone through the entire process and have shown interest in the product. They didn't have any real objections and are not obstructed by timing issues either.

    what is your process to follow up with customers to help them make the decision? any related resources are also appreciated. Thanks!

    submitted by /u/DaveR_77
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    6 months into SDR role, got job offer for Channel Account Manager

    Posted: 30 Nov 2020 09:26 AM PST

    Hi all, so I've been an SDR for 6 months now at my current company, industry is SaaS enterprise. Recently I had a talk with my boss where he offered me a promotion to Channel Account Manager. I'm really in a limbo right now and don't know if I should accept it.

    To give some background info:

    My company sells into multiple countries, but is still relatively unknown in my country. Our sales execs haven't closed a lot of deals yet.

    Our channel partner team consists of one dude who would be my superior and who's currently in the process of onboarding a partner, but other than that I'd be the only one actively hunting for and closing new partners. So obviously, a lot of processes are not defined yet and my boss told me upfront that this role could lead into a dead end after a year or two, but on the other hand it might prove very lucrative if things work out.

    Base pay would be the same or slightly higher than now (45k€), but OTE would be higher (70k€ compared to 54k€ I earn right now).

    This is where things get tricky: My boss basically guaranteed me a promotion to AE (80k€ OTE) in June next year. But if I take the offer, I'd start my new role in January, so a lot quicker.

    I've had some sales experience before working at this company, so I know quite a bit about direct sales, but I know very little about Channel Sales, it just never crossed my mind.

    So what are your thoughts on this? Should I consider this offer or am I better off pursuing an AE role at my current company?

    Let's say things go wrong and I have to call it quits after a year. How hard would it be to get back into a hunting role? What are my career options in Channel Sales?

    Any advice appreciated!

    submitted by /u/Dreiga
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    Has anyone read "Always Be Qualifying: MEDDIC"

    Posted: 30 Nov 2020 08:32 AM PST

    I sell a SAAS platform for digital publishers (DMP). I noticed that one of our competitors use this as their sales methodology (they listed it as a requirement in a job posting). Has anyone read it and would it be relevant for my role?

    submitted by /u/Penderyn
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    What do if a client shows enthusiasm but stops responding?

    Posted: 30 Nov 2020 04:39 AM PST

    Last I sent out a cold email campaign and received a positive response from the MD saying that they would like to learn more, I asked to schedule a call that week.

    It's now Monday of the following week, what's the best way to follow up?

    submitted by /u/OPMHERO
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    How many times?

    Posted: 30 Nov 2020 06:16 AM PST

    My company offers s/w development services. We get leads online via contact form on the company website. Upon receiving the lead, I send a personalized & customized email to the prospect informing him of our ability to service his/her request (as the case may be) and seek a time slot to discuss the requirement. I also make it a point to share my company's deck.

    • 10% of the prospects respond to my reply.
    • 50% of the prospects respond after 2 follows-ups
    • 10% of the prospects respond after 4-5 follows-ups
    • 30% of the prospects never respond.

    What has been your experience?

    How many times do you need to follow-up a lead to get to the conversation stage?

    Thanks

    submitted by /u/rsclmumbai
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    How is your B2B Sales Lately?

    Posted: 29 Nov 2020 08:19 PM PST

    We're in the staffing industry, and we were just wondering how the B2B sales are doing these days? What verticals are you doing and which has been successful? Has your sales people been closings deals at least 1-2 clients a week or the most minimum 2 clients month?

    submitted by /u/wtf-0ver
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