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    Monday, October 26, 2020

    New to sales or considering working in sales? Read this. 20 years of experience shared. Sales and Selling

    New to sales or considering working in sales? Read this. 20 years of experience shared. Sales and Selling


    New to sales or considering working in sales? Read this. 20 years of experience shared.

    Posted: 25 Oct 2020 02:34 PM PDT

    After almost 20 years of sales you learn quite a bit and I thought I'd share some of that with y'all during this pandemic.

    Currently I work for a large technology company in the enterprise cloud space and am involved in some of the most unique and incredibly rewarding engagements. I was offered a role with $375k OTE with a major company but turned it down because I can do just as much, if not more where I'm at. But also from a lifestyle standpoint I'm happy today.

    But to get there it took time and if I had to break down my experience I'd say this:

    1. There are no shortcuts. To get to a role where "it's not work if you enjoy what you do" requires you to work the jobs you don't like to do to get there.

    2. Corporate America has no loyalty. You might have a good relationship with some people in the organization but when dollars and cents get involved you're just another FTE or number. Complacency is your enemy.

    3. People do business with people they like. All the sales books you read are good when you're starting out but once you're working with millions of dollars on the negotiating table, its you they're buying from.

    4. Office politics is crucial to your success. It can help you get more leads, process your orders faster, get you promotions and make you a lot more money or give you more flexibility with your time. Be nice to everyone if even they can't do anything for you.

    5. Take notes. Lots and lots of notes. When the sales cycles get long on large contracts, people come and go on both sides of the table. It helps to have important details documented. Microsoft One Note is your friend.

    6. Disqualifying opportunities quickly. You learn not to waste time on a wild goose chase so be comfortable in saying no to a possible engagement early on and people will respect you for it.

    7. Never take your foot off the pedal. If you close a big deal, take a day to celebrate but then keep pressing. Momentum is everything in sales. It also helps prevent your pay from going up and down each month.

    8. Use technology to your advantage. Automate things that you can, I mentioned One Note earlier, use your calendar to track your time, put notes in your CRM like Salesforce. Find out how to use filters and think of creative ways to find opportunities that are low hanging fruit.

    9. Become a good story teller. Remember that you're helping someone find a solution to a problem. Share stories of how you've helped other customers and don't spend too much time being technical unless it's a technical conversation.

    10. It's ok to cross into the grey area. Sometimes you need to push your organization to make exceptions to win a deal. It's ok to ask for those, just be particular about which ones are worth fighting for.

    11. Take time off. Nothing bothers me more when someone tells me they're such a great employee because they only took 2 days off this year. Taking time off, traveling, spending time with loved ones gives you the fuel you need to stay motivated.

    12. Follow through on commitments. If you're running behind on getting something back to a client (internal or external), email or call them and let them know there's a delay but you haven't forgotten about them. This goes a long way in building credibility.

    13. Don't burn bridges. I actually wound up back in tech sales because a former employee of mine wound up becoming a recruiter and found that opportunity for me. We were never best friends and she was always a pain in my ass but we respected each other at work. You will run into people over and over again.

    14. Be humble. Even with my experience, I often come across people who are just brilliant sales people with so much to learn from. Take the time to thank them and ask if you can pick their brain.

    I'm sure I can spend hours thinking of more but these are the most immediate ones that came to mind.

    submitted by /u/Sailing_4th
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    For First-Time SDRs is the Product or Sales Team More Important?

    Posted: 26 Oct 2020 09:47 AM PDT

    Hey guys, I'm applying to software SDR jobs with B2C sales experience so I'm guessing my options may be more limited than those with previous B2B/Tech experience.

    So for people in my situation looking to expand their options for applying to tech SDR roles, is it more important to ensure that the company has a great product, or a great sales team?

    I ask because I've come across companies with great products but bad sales teams (multiple glassdoor reviews on it), as well as good sales teams with average products that experience heavier competition.

    submitted by /u/kayrellie
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    Cyber market, what are your go-to discover questions to get the customer talking?

    Posted: 26 Oct 2020 08:06 AM PDT

    I'm an SE, in my first SE role. Small accounts to build knowledge of the products as well as everything that comes with being an SE.

    My AMs don't give me a lot to go with prior to calls, which shouldnt happen because there should be some qualification before a demo is booked, but this is the hand I've been dealt as an SE.

    Instead of relying on them so much, I wonder if there are any gems that can be shared asking a question that gets the customer talking and spilling the beans. There is no one size fits all set of questions but I want to build out a good spread that I can lean on if I'm having a 'dry run'.

    submitted by /u/Volqore
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    Question about lead generation!

    Posted: 26 Oct 2020 12:43 PM PDT

    What resources and tools are available for generating leads for a software developing company?

    submitted by /u/mattcfo1
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    Help me make a career decision!

    Posted: 26 Oct 2020 10:01 AM PDT

    This post might be a little long, but I need some advice and wanted to go into detail to paint the full picture. I'm considering an offer that I have to reply on Monday.

    Current role: - SDR for 1.5 years at a CyberSec startup - 65K base - Top performer 4 out 5 full quarters. (Soon to be 5/6) - 99% outbound prospecting into Enterprise accounts - Demo and discover call experience with SMB prospects - No realistic timeline for promotion

    Current offer: - SDR Role for an IaaS small company that has been around in Europe for 10+ years - expanding into the US for the first time - All US sales hired within the last couple of months - First SDR hire - 80,000 base + 120 OTE - Non-existing marketing - 100% outbound prospecting - The promise of a promotion to AE role 3-6 months

    What worries me - I don't want to be an SDR forever (Duh) - While the 80k base is really good, I don't feel so good about their product/marketing - I'm afraid of slowing down my career progression by accepting an SDR offer - I'm thinking if I should keep an eye out for AE / AM opportunities instead of taking this role - My career goal is to get into cloud provider sales (AWS, MS, Google): ideally, I want to make a strategic decision and join a company that's more aligned with the industry

    submitted by /u/youngbero
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    BDR Promotion

    Posted: 26 Oct 2020 09:54 AM PDT

    I'm currently a BDR at a SaaS startup. I'm doing well although I haven't been here long but the sales team is small and expanding quick. Would it make any sense to take a BDR Manager role in the future or if I ultimately want to be an AE should I go for a jr AE or SMB role? I'm not sure if BDR Manager is a stepping stone or a road to a different goal. Thanks for any help!

    submitted by /u/jswissle
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    Stay at SDR at my current company or become a territory account executive?

    Posted: 26 Oct 2020 01:19 PM PDT

    Is it better to stay as a SDR at my current company and have the possibility of being a midmarket rep in 2-3 years or take an SMB account executive role that has about 25% less ote than the SMB reps at my current company? Would need to stay as an SDR for another 6 months or so at current company.

    5k ACV at potential company and 10k ACV for smb reps at current. I'd be able to run a geographical territory in the offer and there is a small outside component to it, which I know I would enjoy. I have an idea which way I'm going to go but I am always open to feedback and this subreddit is a tremendous resource so I'd figure I'd get thoughts from people a little further along in their careers. Which would be better for career progression?

    submitted by /u/Mannimal13
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    Moving to a new company, how to tell my boss I’m quitting?

    Posted: 26 Oct 2020 01:04 PM PDT

    Just as the title says. I've been with a commercial finance company for about 2 years now but was offered an AE role with a saas company. It was a friend I met at my current company who left to go there that referred me, however, he also referred another one of my teammates who also got the job but quit in a very abrupt fashion last Friday. I don't want to burn the bridge with my boss and I'm worried that quitting immediately after another person on our team did won't go over smoothly. What would you say is the best way to do this? I start next Monday so I'm not sure what day or time this week would be the best way to tell him or how to tell him without burning the bridge or leaving in bad taste.

    Any advice would be greatly appreciated!

    submitted by /u/No_Ant_3324
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    How long were you in each role before getting promoted?

    Posted: 26 Oct 2020 01:02 PM PDT

    For example, how long were you an SDR, SMB AE, MB AE, Enterprise AE?

    submitted by /u/batmanrockss
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    Getting a remote sales job in the US while living in another country?

    Posted: 26 Oct 2020 12:53 PM PDT

    I live in Washington state and my wife and I are considering moving to Brazil at some point to be with her family. Is it realistic to find a completely remote sales job with a US company that doesn't mind employees living in a foreign country?

    submitted by /u/rphils6
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    Enterprise sales - niche market, zero leads, zero marketing

    Posted: 26 Oct 2020 12:20 PM PDT

    Saas startup, no brand recognition, inexistent marketing, zero leads, no SDRs, but expectation are Oracle level, to sell into F500s, +100K ACV and in a less than 3-6 months cycle. Would love to hear your thoughts.

    submitted by /u/JasonMomoa1200
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    Had interview with my #1 pick tech company, please review my follow up email.

    Posted: 26 Oct 2020 11:54 AM PDT

    Context:

    Second interview overall.

    Via Zoom VIdeo Call

    With ADR/SDR Manager

    Will still need to have 1 hour call with management to get any offers.

    "Hi X,

    Thanks for meeting with me today to discuss the opportunity at X and my potential candidacy.

    I appreciate your time and how informative you were about company culture.

    Based on everything you told me about how management and culture is I'm super

    excited to potentially have an opportunity to work with you and help out at X.

    I have been researching the product and finding what companies make a great fit for our solutions.

    I hope to hear from you soon about the next steps if you see fit that I move forward.

    On the call, you told me there were no reservations, but if anything comes up please let me know so we can discuss.

    Best,

    X"

    Be harsh, should I scrap the whole thing? Is it too much? How can I improve this?

    what should the subject line be?

    submitted by /u/aimal1st
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    How to negotiate comms on recurring revenue model?

    Posted: 26 Oct 2020 11:21 AM PDT

    I'm in a recruitment process for a company and the service I sell generates recurring monthly income. How do I negotiate my comms on this? Clearly the lifetime value of the customer is magnitudes higher than the monthly value of the contract.

    submitted by /u/kai_zen
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    Putting a "temporary placeholder" in a cold (not responded) prospect's calendar - Yes/No/Maybe?

    Posted: 26 Oct 2020 07:22 AM PDT

    What do you think about putting a meeting branded as a "temporary placeholder" in a prospects calendar when you email them, prompting them to accept/reschedule/decline.

    I understand the argument against this tactic - It's very invasive. However, it's just business. It's just their work calendar.

    I'd include an appropriate agenda in the meeting so they are aware what will be covered and how long it should take.

    Thoughts?

    submitted by /u/HawkShoe
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    What are some good bridge phrases or rebuttals

    Posted: 26 Oct 2020 10:39 AM PDT

    basically the title but i was curious what some creative or successful phrases you have. i always go with "on the same token" but it's so overused

    submitted by /u/PvtGrem
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    How to convince leadership that marketing and selling into a niche would be profitable?

    Posted: 26 Oct 2020 06:50 AM PDT

    some of the leaders at my company believe that we should keep our offering very broad for the largest possible audience. But the field is crowded with other providers who do very similar services to what we do. I think it would be valuable for us to focus on a niche and develop relationships and develop an approach that is specific to that niche. do you know of any resources that I could quote that demonstrates that marketing and selling into a niche is profitable?

    submitted by /u/SmartyChance
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    Recently found out that I will not be able to make commissions until 12-18 months. What do I do?

    Posted: 26 Oct 2020 05:53 AM PDT

    I recently started working for a company that offered me a higher base than my previous job, about 25k more comparing base to base. But my previous job was heavy on commissions. I made 10k in commissions last year and was on track to making 15k this year.

    Well I left that job for a new one that offered me 60k base salary and I was assuming commissions. The recruiter only told me was the previous guy made in commissions but I didn't think it would take that long to make it. My manager apologized to me last week (I've been here 9 weeks now) and admitted that it was their fault they should've sent the commission structure document out to me during the interview.

    Now the question becomes, do I not say anything and move on because the base is able to support me fine, or talk to them and try to get my base higher since I was expecting some commissions sooner. Orrr 3rd option just go back to my old job? I do regret leaving at times. I was very comfortable and my old boss would take me back.

    submitted by /u/Ciaobello10
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    Help with simple contact management system

    Posted: 26 Oct 2020 05:41 AM PDT

    I'm trying to find a simple contact management system that lets me do the following:

    enter contacts and sort by name or company

    enter multiple contacts under each company

    enter notes on each contact

    set reminders to follow up with contacts

    Must work on Mac and not be subscription based, free is fine but, happy to pay a one time fee to download software.

    I dont need all the bells and whistles and clutter that most CRM seem to have these days, I dont want my database in the cloud and I dont want to pay a monthly subscription

    Let me know if you can recommend anything thanks!

    submitted by /u/oneword1234
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    Moving/relocation sales

    Posted: 26 Oct 2020 08:30 AM PDT

    Anybody else here book moves for long distance moving companies?

    submitted by /u/cryptstalk3r
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    Resources for a small business owner looking to increase sales

    Posted: 26 Oct 2020 06:56 AM PDT

    Hi r/sales, I run a small custom metal fabrication shop/studio. I work out of 1,000 sq ft with a full time helper. I am looking for resources that will help me to become a better salesperson within the contracting world, and close more leads. Wondering if you folks know where I might begin my education on this. I know that there are basic principles that apply across the board, but just curious about anything that might pertain more to my specific situation. Thanks!

    submitted by /u/welder-fabricator
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    Happy Monday! I need help finding a good sales recruiter/recruiting firm in New york - any suggestions? Thank you!

    Posted: 26 Oct 2020 06:51 AM PDT

    I can't seem to find a good one :/ thank you for the help!

    submitted by /u/Sulyfuy
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    What does "adding value" mean to you?

    Posted: 26 Oct 2020 05:19 AM PDT

    "Adding value" is the reason why a customer would want to see me for the first time, and to continue seeing me in the future. But I find the notion of "value" to be vague and elusive

    submitted by /u/Andriy_Tovkach
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    Drops in for SaaS software

    Posted: 26 Oct 2020 03:29 AM PDT

    I've always been in accout management but recently I've moved into business development and a role very sales focused.

    We supply SaaS software in the fitness industry and I've been asked to start doing drop ins to local businesses.

    I have gotten pretty good at cold calls and feel comfortable with that, however never dropped in without a schedule appointment or prior conversations.

    Are drops in still effective? How do I get the most out of them?

    Tips and tricks welcome for a rookie!

    submitted by /u/fall-out-girl13
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    Mid level executive to sales: successful care change possible for someone in early 40s?

    Posted: 25 Oct 2020 09:10 PM PDT

    I started my career as a financial analyst in commercial lending. Over the last 15+ years climbed up the ladder and currently I'm a Director and Department Head for a large Fortune 500 company's lending division. Earlier in my career my job was more "technical" and now it's more like managing people and resources (time, budget, vendors) etc. - the typical director's life. However, along the way I realized no matter what position I was in over there years, "selling" was always a big part of my job even though it didn't seem that way - it's even truer at my current level. I'm always selling my ideas and visions internally and externally to different stakeholders.

    I'm happy at where I'm at now making around $150K but I closed about $1.3 Billion dollars worth of deals within the last 18 months. I'm on salary with a small bonus ($20K) component. If it was an actual sales role, like some of our competitors, I would have made much much more. I never formally worked in sales but after talking to some other people in the industry, it's clear to me that I'm actually selling and closing.

    How can I successfully transition into a sales role without any "direct experience". In other words, while I don't mind grunt work, is it realistic for me to assume I don't have to start as BDR and jump directly into AE or something similar with at least $300K OTE?

    submitted by /u/deja2001
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