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    Wednesday, September 9, 2020

    Question to all the people whose job is mostly cold calling: Do you consciously emotionally disconnect while dialing? Sales and Selling

    Question to all the people whose job is mostly cold calling: Do you consciously emotionally disconnect while dialing? Sales and Selling


    Question to all the people whose job is mostly cold calling: Do you consciously emotionally disconnect while dialing?

    Posted: 09 Sep 2020 09:00 AM PDT

    I've been an SDR for about a year. Lately it's been extremely hard to find the energy or attention to dial. This is a huge problem because my job is literally scheduling meetings via phone and email. Curious if anyone can give me some tips on how they manage to do this job every day. The reason I frame the question this way is I've had some success just completely disconnecting and not thinking about it and just dialing and pitching, but it's hard to work like that daily, no?

    submitted by /u/nnnm_33
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    I was in sales for 35 years. This is my list of things to do. Good luck.

    Posted: 08 Sep 2020 02:01 PM PDT

    The Person to whom you are selling is the most important person in the world. Listen to your customer. They will tell you what they want. Accuracy is a duty, not a virtue. Understand what the customer wants and give it to them. Be genuine and sincere. The customer can tell when you are sincere. It matters. Work hard. Be humorous. Always be on time. Confirm appointments. Don't ever show your disappointment. Know your product. Don't jingle the change in your pocket or click your pen. If you are nervous take a valium before you start your day. The Person to whom you are selling is the most important person in the world. TURN OFF YOUR PHONE

    submitted by /u/ddshroom
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    Small company vs Big company?? What is better for a sales career?

    Posted: 09 Sep 2020 05:52 AM PDT

    Hello, so I'm 19 and currently in B2C sales making around $50k per year. I want to transition into B2B sales into an account executive role at a tech company.

    I ended up receiving an offer with sales force making basically the same thing for the sales development position.

    The problem is that this offer is in a different city... the reason why I applied to begin with was due to the fact that salesforce wasn't in my city and the only jobs available in my city are very small brands... there's no well known brands like sales force, ibm or anything like that.

    Also, I happen to be very cheap and really into saving, I live with my parents right now and have very little expenses so I end up saving and investing over 80% of my after tax income. So Making the move to go to sales force would definitely reduce my savings rate considerably.

    Keep in mind that moving to a bigger city is one of my goals in the next 2-4 years but is it worth it to leave NOW or would working at a smaller company as an SDR for the next 1-2 years be just as useful for getting an account executive role at a bigger company in the future?

    submitted by /u/neilm507
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    Treating applying for jobs like a sales funnel?

    Posted: 09 Sep 2020 10:01 AM PDT

    Hey team,

    I'm looking for a specific job in a specific industry, and I'm wondering if any of you have applied through unconventional means? I'm creating a contact list now of all the companies and the manager I should be contacting. The specific question is this:

    Should I be selling myself on the first email, or qualifying the person and gauging interest like a cold email in sales? What's your take? The industry is automotive, for the curious.

    submitted by /u/McreeDiculous
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    Tips for selling insurance?

    Posted: 09 Sep 2020 10:22 AM PDT

    I've been working as the salesman at my Farmers agency for around 3 months now. I've only made 1 sale through cold calling, and I've called quite a bit of people. I was able to sell multiple policies where people called in for a quote, but they contacted us, which made it easy.

    So here's what I have to work with. I get leads from quotewizard. I used to have a lot of leads to work with, but now I'm only getting around 2 a day. Obviously 2 cold calls a day won't get us sales.

    Another thing is the Farmers lead factory, which allows me to pull up people based off certain criteria. For example, I can look up every person who we quoted, and contact them again. I've sent out a bunch of emails and made a bunch of calls to these people, but none have led me to making a sale.

    This job is so frustrating. I'm given very little direction on how to get sales. The leads our my best bet it seems like, but I get them so infrequently, that it makes it hard to sell to them. And our lead factory gives me a lot of bad numbers and a lot of people who already made the decision not to go with us. I would appreciate some advice on what to do.

    submitted by /u/focusrunner79
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    Where to go from here?

    Posted: 09 Sep 2020 08:43 AM PDT

    I work for the nation's largest companies, selling insurance. It's a great gig, great benefits, great team, but my commission is terrible and the volume I need to go through is a bit overwhelming. I go through about 40 potential clients a day, and it will be lucky if even one of them signs. The plan is to be a stay-at-home dad in about 3-5 years time (wife is much smarter than I) so I don't need a permanent career, but would like to start saving money for the future kids and investments. Which industry would you all recommend for this? It seems like mortgage brokers/underwriters make a nice chunk of change, but I've only been in sales for a year at this point and I just don't know what other salaries look like, especially with every job listing offering "200k+ year! WFH! Etc!" I make about $45k/yr. i hit 98% of my yearly sales target despite Covid 19 (I sell to businesses). I would prefer something with a base salary but am open to commission only ideas. Any and all tips/advice/insights are greatly appreciated! -Young Salesman

    submitted by /u/burnerrenrubburner
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    End of quarter coming up, where you at?

    Posted: 09 Sep 2020 09:15 AM PDT

    Second COVID quarter, how are things looking on the run-in, my quarterly fam?

    Big lands, near misses, last minute pushes and gut punches allowed.

    submitted by /u/SomosUnidos
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    How long to stay at first sales job??

    Posted: 09 Sep 2020 09:05 AM PDT

    Hey everyone,

    So i've been in my first sales role out of college just over a year now at a fairly large I.T VAR and tbh it's starting to become draining. I feel like I'd do much better at an actual manufacturer or SaaS instead of being at a VAR. My question for all of you out there is that given the job market right now I plan on staying until it starts to get better but what do you recommend as a tenure for a first sales role?

    submitted by /u/DennisReynoIds
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    Hunter to Account Management?!

    Posted: 09 Sep 2020 08:39 AM PDT

    Ballers,

    have any of y'all gone from a strictly hunter/new logo sales role to an account management/customer success role?

    did you see success?

    pros/cons?

    I've been curious lately as my wife is a CSM and I feel like I'd kill it selling and upgrading people that are already sold but that may be me just being an arrogant prick so I wanna hear from you pros

    submitted by /u/ActualPieceofPoop
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    Help with SMB/SME vertical categories?

    Posted: 09 Sep 2020 08:25 AM PDT

    Hi everyone!

    I'm hoping to get some help on a new project I am starting. A little context is that the company I work for primarily works on F1000. My boss is letting me spear head our growth into SMB/SME.

    I think obviously for what we do SME will be most important, but I am curious how your companies build out their categories/verticals.

    So far I have:

    Retailers Home Service Auto Financial Food & Drink Transportation Medical Franchises?

    I would love some insight or direction for a newbie!

    Thanks!!

    submitted by /u/spencer2221
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    My company set me up to fail part 2.

    Posted: 09 Sep 2020 04:48 AM PDT

    Hi All,

    I really appreciated the advice I gained from everyone on this thread the last time I asked a question here : https://reddit.com/r/sales/comments/imf74o/help_my_company_may_have_set_me_up_to_fail/

    For the backstory, I was saddled with France & Netherlands at my company to sell into the enterprise space and despite explaining the difficulties with France, I was told to put my head down and work harder by Mr manager.

    I had a 1:1 meeting with the manager today and I voiced all the concerns that I had with my territory. I also came up with a few points that you all explained to me.

    I broke down the territory performance over the past 5yrs and I wanted to share that with you too. I have mangled the data a bit because privacy.. but the scale is accurate (+- 2)

    Enterprise sales of all time for my company in France, Germany , Netherlands and UK

    1. France - 15
    2. UK - 80
    3. Nordics - 54
    4. Netherlands - 16

    Enterprise sales in France last 5yrs

    1. 2019 - 2 wins
    2. 2018 - 0 wins rep was fired
    3. 2017- 8 wins
    4. 2016 - 1 win
    5. 2015- 1 win

    The other 3 came in 2014 to total 15 deals.

    Enterprise sales UK last 5yrs

    1. 2019- 5wins
    2. 2018- 15wins
    3. 2017- 30wins
    4. 2016 - 20 wins
    5. 2015 - 20 wins

    His response- he told me to build a case study, and come up with an ask for the business. He suggested that I ask for target relief. And he said this might affect my total earning comp plan. End of meeting. Very prompt.

    I feel like this isn't my job. Typically at normal companies this should be down to strategy team or sales ops. Or even the manager.

    I am aware that if I combine France and Netherlands as one country it makes my life easier but funny how the combined wins of France and Netherlands still doesn't match UK for example.

    I am tired. I can't ask for UK mid-way through the FY. But based on this evidence, what should I ask for apart from Target relief??

    FYI - I am applying to other places but Covid makes things hard and I don't want to rush into another shithole.. I've learnt my lesson. Thanks.

    submitted by /u/Mrbusiness2019
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    Advice for selling COVID19 B2B products

    Posted: 09 Sep 2020 12:51 PM PDT

    Hey r/sales

    I have a company providing services for enterprises, we got hit by the pandemic so as a side product, I want to sell Automated AI Kiosk for temperature and mask detection to businesses like restaurants, offices, stores, schools, etc to put it on their entrance. I can provide more details if you need information.
    We have the product and manufacturing partners and everything is ready and I can push out in 10 days. I would really appreciate having your opinion about the best practices here or how to get sales agents as I don't have much personal experience in selling to small businesses.

    Thanks for the help.

    submitted by /u/mapreader
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    First sales interview, need advice

    Posted: 09 Sep 2020 12:42 PM PDT

    Hi everyone,

    I'm a marketing student graduating in December. I have a phone interview next week for an entry level sales position. I received the following instructions:

    "We'll wrap up with a 5-minute interactive sales pitch, where you will sell me whatever goods or services you'd like."

    I don't have much sales experience, is there any advice you can give me?

    submitted by /u/Burnst25
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    Taking a step back...should I post my new job on LinkedIn??

    Posted: 09 Sep 2020 11:58 AM PDT

    Taking a step back and not sure if I should post my job on LinkedIn. I made a huge mistake and left my last employer; I was a very high performing national account ISR for a major tech corporation. Long story short, I took the opportunity for granted and didn't realize the gravity of what I had, and I blew it at the end and left instead of applying for a promotion. But hindsight is 20/20 and not trying to get down on myself too much for making a mistake. I just figured it would be easy for me to just step into six figure field role for one of the biggest names, and despite coming close and being a runner up more than once, I started to feel discouraged when it didn't happen right away. I just sort of threw in the towel with trying. I've always been very good at interviews, public speaking, displaying confidence, and I have an extremely high degree of self belief. I'm very, very good with rejection in life because I know with certainty who I am & what I have to offer. That said, professional rejection was new to me and I think it really affected me. So, I just settled. I applied to a couple of "shoe in" jobs and just took the first thing offered. So, I've taken an ISR job in another industry (cosmetic) and the earning potential is not high. It's your standard run-of-the-mill starter ISR job that would go to someone with little experience. Maybe someone 2 years out of college who has experience working at the Sprint Kiosk. That type of sales job. Looking at my former company and position, I feel like it looks like "what the hell happened?". I've completely removed all of my experience since my last employer and honestly I'd feel embarassed if my former coworkers and boss could see how far I've fallen and where I'm working now. The one saving grace for me would be if I could get promoted into sales management within a year or two, and then it wouldn't look so terrible. Just stressed about what the heck to do. I know that life has ups and downs, and this is just a down turn. I'm still really struggling with regret and having a hard time thinking positively... so to post on LinkedIn or leave it off?

    submitted by /u/pbjbuttons
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    Working/partnering with reps from my former employer to close deals

    Posted: 09 Sep 2020 11:13 AM PDT

    Was wondering if anybody has been in this situation before. The product I sell is part of the overall infrastructure of a companies IT/Data department. I left my previous employer who is part of this ecosystem but still, have an excellent relationship with my former boss and coworkers.

    Was wondering what is the best way to leverage the relationships with other reps to close more deals and also some general tips to stay aligned? Thanks for help reddit fam!

    submitted by /u/ybyb1092
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    Best medical CRM database for nurses or best way to get in contact?

    Posted: 09 Sep 2020 10:28 AM PDT

    I'm having trouble finding contact info for nurses. Rocketreach, outreach, Zoominfo, etc just seem to include the administrators and not the nurses that are actually working with patients. Does anyone have a good database or way of contacting or getting in contact with nurses as opposed to hopping on Linkedin and searching by profession/company?

    submitted by /u/615huncho615
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    Keeping tabs on long-lead opportunities

    Posted: 09 Sep 2020 10:03 AM PDT

    I'm looking for perhaps some SOP advice on how to keep track of certain opportunities as an AM.

    I work for an engineering services firm. We do outsourced fixed-scope projects that are one specific aspect of a larger project for our customers. Relatively straightforward.

    So as an example, my customer (A) will get a quote from us to do our part of job X and will bid to get the job from their customer (B). The issue is, they will not place an order with us until they need the work done, which can be as long as multiple years later. They often don't know when our portion of the job will be available (effectively).

    So my issue is I now have opportunities for job X Y Z etc with multiple buyers at each of multiple customers. I don't know when they will close and neither does my customer.

    Currently, I am relegated to basically kicking the can and periodically saying "hey what's the word on X, Y, or Z?" and I push the close date back and move on. The issue I'm trying to avoid is that sometimes this is my only interaction with these contacts over months and years. They simply don't need me until they need me (which is fine).

    How do I stay top of mind (I need them to choose us when the time comes) without being a pest/annoyance but still keeping track of these opps?

    submitted by /u/stealthdawg
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    Transitioning with a background

    Posted: 09 Sep 2020 09:31 AM PDT

    Hey all,

    So, I have for some time been thinking about, and have started looking into, transferring into sales within my industry.

    Background:

    I currently work as a freelance technician in Media and Event production. I specialize in on-location audio recording for video (3+ yrs) and have a background in AudioVisual Tech (5 years). The 3 and 5 year numbers are how long I have been doing these at a professional level, and do not count the several years of research and learning I did before really starting out in the field.

    I did not go to school for any of this, but I have completed 30+ industry related certificates through various online sources, and have had several "mentors" that have helped me find my way, and a decent amount of experience. I'm confident in my abilities as I am consistently hired/rehired and have mostly moved forward on word-of-mouth recommendations. Income is random and inconsistent, mostly 1099, and varies from $300-1,000 per day, depending on position and type of production)

    However:

    My industry was hit hard during the pandemic. I've survived and am one of the few that have still managed to keep working, and work is starting to come back, but I've had a lot of time to reflect. Something I've realized is that I enjoy talking about, and buying and selling the equipment and services more than I like actually working with it. I also have, at a couple different points, had jobs that were unrelated to this business, but commission-based and entirely dependent on face-to-face sales. I did exceedingly well, and was told my sales were close to the top within the first few months. (I don't mean to brag about this, it was a shit job doing shit work, I just did very well at that part and know that my interpersonal skills are pretty good innately). Did I mention all 3 of my brothers and dad and grandfather were high-income salespeople? I'm definitely the black sheep of the family, but I know some of that has worn off.

    So here's the catch:

    Having followed this sub and doing some research and job searching, I know that professional sales isn't something you just do on a whim. Job postings seem to require a lot of experience in sales, and don't typically ask for industry experience with the product, and many want a Bachelor's degree (something that doesn't really matter in media, if you're good you get hired). To top it off, within the next month or two, I'll be moving into Los Angeles with my partner (who has a good job/career, and we have enough cash to transition smoothly). Bigger market for me and this industry, but also HCOL.

    The Questions:

    In my field there are entry-level positions that you take in order to learn in and move into a department, is there a path like this in sales? Especially anything that'll allow me to continue to afford living in LA?

    How transferable is my industry knowledge/skillset? Does it matter/appeal to recruiters at all?

    Do I need to go back to school? Are there any certificates that would help, or must-learn skills?

    What about landing an interview, is there a way to dress up a resume and cover letter which would get me in the door without the qualifications?

    Any other advice is great, other than the "don't move to L.A." bit. I'd rather be broke on a beach than live through another winter in the midwest.

    Thanks!

    submitted by /u/yaigotbeef
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    What are your go-to prospecting sources? (e.g. AdMall, LinkedIn Sales Nav, etc.)

    Posted: 09 Sep 2020 08:57 AM PDT

    I'm looking for recommendations on the best prospecting sources. I'm in TV advertising sales (local level, so dealing with smaller B2C companies for the most part) and obviously with COVID my normal routine has been somewhat disrupted. I used to drive around looking for billboards, listen to the radio and watch competitor broadcast channels - but now I'm working from home and feel like I need to change up my prospecting. I want to get a good pipeline and quite frankly right now I don't have many qualified candidates.

    I do have AdMall but find it kind of cumbersome to navigate at times, and often the businesses their custom lists generate are either no longer in business or not the sort that would do TV advertising (ie more B2B). I tried free month demos for Sales Nav a couple times in the past and found some decent leads but also a lot of B2B stuff or self-marketing entrepreneurs. I found that (at least in my area) a lot of people weren't really using LinkedIn or monitoring their inbox. It was a good way to get the name of a decision maker but I wasn't sure if it was worth $85/mo since my company won't reimburse for it, so I never stuck with it.

    Just wondering what any fellow reps in the advertising sales industry recommend using for prospecting, and/or any advice on how to best get my pipeline filled as we approach the end of the year.

    Thanks!

    submitted by /u/paulrudder
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    Starting a new job as a "lead development specialist," and looking for some general advice on how to succeed (or at least how not to fail).

    Posted: 09 Sep 2020 07:58 AM PDT

    It's a good job with a respectable base salary plus commissions and bonuses. I'm happy with all the technical aspects of it. But I'd like to get some advice.

    The day to day goes like this. I'll be calling folks in the tech field on behalf of companies like IBM or Insight. I'm not actually selling them anything, I'm acquiring data / information. I'm just asking them to fill out a survey with multiple choice questions.

    There's a "180 calls a day" goal, and the idea is to get 4 surveys a day filled out. I realize they're assuming you fail 97% of the time. That seems high to me. If I could even be successful just 6-8% of the time I'd be performing twice as good as expected, and that'd be great.

    I wonder if anyone here has done a similar job and has some tips? Again, I'm not actually selling anything. I just need to convince the person on the other end of the phone to give me a few minutes of their time and let me run through the survey with them.

    The job has training, obviously, and I'm starting later this month. I have a lot of experience talking on the phone (over a year working with Amazon) so I'm not at all nervous to do that.

    I'm really just wondering how I can convince someone to give me a few minutes of their time. I know obvious things -- not to come off desperate or begging, not to be abrasive -- but not much else. I'm definitely not experienced, but I do learn fast.

    Thanks in advance.

    submitted by /u/twhauthor
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    2nd year in college where do i go from here?

    Posted: 09 Sep 2020 07:44 AM PDT

    Hi everyone! I'm in my second year of college and I'm majoring in Psychology and wanting a minor in sales, marketing, etc. Reading through a couple threads, I think I want to be in pharma sales or device. Would my major work if I decided to do either? My plan after getting my undergrad would be to then have my masters in sales management. I am also wanting to figure this all out because I want to do internships but I need to know what industry I want to work in to make that happen. Are internships a good idea for either line of work and if so where would be the best place? Please give me all of your wisdom! Thanks!

    submitted by /u/agikated
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    Advice on managing very experienced sales guys?

    Posted: 09 Sep 2020 12:23 AM PDT

    I'm [27M] and I've got one sales rep who is around 55, he's got a child the same age as me.

    He's proving difficult to manage as he's underperforming on bringing sales in.

    It feels like he doesn't like being managed by someone much younger.

    (I've been at the company far longer and have sold more)

    submitted by /u/welshpineapple
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    Opinion wanted on sales rewards I am thinking of giving my staff

    Posted: 09 Sep 2020 05:58 AM PDT

    Morning!
    I am a sales manager for an insurance agency and I have 4 sales people who work under me. I am in the position where I get paid based on everyone's performance and I try to stick with training and helping with sales questions etc and avoid selling if possible because I dont want to take money from them. However, inevitably I will get a call and a sale will come from it. I always feel terrible when I close the sale because I know that could help the sales people get to their next goal and I am not making any direct commission from the deal. I have been toying with the idea of rewarding the person with the most daily activity any sales I come across for the day. So if Sara has sent out 10 quotes and made 50 calls vs Janet who has 7 quotes and 25 calls I will give Sara the sales to bind as a reward.

    I ran it past the agency owner and he said he didnt like the idea because he doesn't want the staff to sit around and wait to be fed. I find this ridiculous because sales people are motivated by money so anything extra from what they earned is a blessing. I dont think my staff will decrease production, but I am worried about them getting annoyed with the set up if they have a bad day or are in dry spell. My goal is to motivate them to keep pushing even when things are hard and to know that I see their effort.

    What do you think?

    submitted by /u/ashmgee
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    SaaS Sales Reps need some advice

    Posted: 08 Sep 2020 10:28 PM PDT

    I'm currently working for Business Communication & a Project Management Software company, similar to Slack, Trello, Monday.com, Asana, Jira, etc.

    Currently, every inbound leads feels like a wrong prospect. There are many (40-50 leads/day) but they don't really use the trial and some of them maximize the use of trial, but the hardest part is, they know that the software is needed for the company they work for, but they're not the decision maker.

    Right now, I'm thinking of focusing on outbound leads, who do you think the job title for decision maker in company's business communication & project management software?

    And also what kind of business that I need to focus on outbound leads? What sales strategy I should use?

    FYI, I need to close at least a company with 100 employees and above to get my commission.

    Any advice would be greatly appreciated.

    submitted by /u/eskopi
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