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    Tuesday, May 5, 2020

    Tactics Selling to Australia from the US Sales and Selling

    Tactics Selling to Australia from the US Sales and Selling


    Tactics Selling to Australia from the US

    Posted: 05 May 2020 06:19 AM PDT

    I work as an SDR at a small niche B2B marketing firm in the Eastern U.S.

    Lately a bunch of our most qualified inbound leads are Australian companies. Any tips on unique approaches to such a wide time zone difference, the timing of calls, emails, etc., would be super helpful.

    my main focus is really NA and Europe, but it's hard to pass up qualified and interested leads if i don't have to. Any suggestions?

    submitted by /u/natef34
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    Commission. We all love hearing those success commission stories so let's hear yours?

    Posted: 05 May 2020 04:00 AM PDT

    age, industry, sale size and commission. What's the big wins you have had?

    submitted by /u/askingpricealan
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    Demos

    Posted: 05 May 2020 07:51 AM PDT

    My question is to all the VP and Director and manager of sales why do you ghost people on demos? After having 5-10 minute convo with an SDR, and it was a pretty good convo. Why ghost them after telling them your word you would attend. I get it there are pushes or you truly couldn't attend. But, those who just ghost and never respond afterwards or even say why? Why?

    Being in sales your word is all you got.

    submitted by /u/vitro15
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    Would I be able to go to school while taking a sales job at Sprint?

    Posted: 05 May 2020 06:23 AM PDT

    So I might get offered a job at Sprint and was wondering if I would be able to go to school at the same time, would this be possible?

    submitted by /u/rumple4skln69
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    Streamlining Prospecting for SMBs?

    Posted: 05 May 2020 12:16 PM PDT

    You may have a better cold prospecting system than this.
    Foreword, if you think this is too much, I automate prospecting until someone says they're interested and want to talk, then I talk to them. So far I generated like 110 appointments doing it all by hand, which is our job. I want to be able to get appointments to people and close.

    This is what I'm doing.

    1) Scrape and pull data from BBB based on something like (Roofer in Minneapolis).

    They get first name, owner contact, etc, in a spreadsheet. Collect info of their 3 compeitors in the Google maps, their reviews, their traffic, if they have a website or not.
    100% Automatable/Virtual Assistant process.
    Maybe 500 cold contacts in 8 hours if done by hand.

    I feel like BBB isn't the best source for cold suspects. Not sure about sales navigator.

    2) Give them a quick 1-2 sentence email, to see if they even respond to leads.

    Something like, "Hey, are you taking on any roof repair jobs right now?" Set an auto message to send little emails like this every 25-35 days. It stops upon one reply, and then flag in CRM for me to look at.
    100% automatable, this filters out 10-25% of the leads for small service businesses. I haven't tried other industries since BBB is mostly small service businesses.
    Up to 100, tested cold contacts per first attempt, another 100 later.

    3) Make an intro call, haven't nailed this down. I just say something like, hey (bob), looking for a little help, I made you a few things because I connect residential projects to folks like you, I'll be sending it to your email, take a look, and let me know what you feel about it. I'm here to help. They usually say thanks and tell me to pound sand. Its the first call, I get it.

    I've been testing openers on everyone for a week, and measuring the open/reply rates of what I'm emailing them...

    4) Prepare and send like 10 high-profile value essentials
    i.e. I make a free website, audits of how their compeitors staack up vs them online, a nice, 60-second commercial w/ their logo. We add a link to a Google drive to "the spreadsheet". Each step here, takes maybe 5 minutes, to process and render, but it'll be soon automated. Press button, make site based on excel info, send website.

    I've found, is if I do this for one area, lets say for Denver Roofing, this is the easiest step. I do it once, and its basically done in advance.

    5) Set appointment to qualify them for 10 minutes and show them how to use the stuff thus far (I email a link to my SEO'd content for instructions on how they can leverage it). I mention that even though they've gotten A,B,C, I can get them X, Y, Z over time. Still. My best thing is for me to simply start sending them calls so stop worrying about where their next job will come from.

    If I can, I follow up on people who we're tracking that open up the emails the most, or reply back the most with things like "thanks, interested".

    6) Book a brief 10 min discovery, goal to qualify and set a hour long strategy session/discovery call.
    I just make sure I ask 3 core questions regardless to qualify them and BANT them. So far, I have if theres anyone else besides them that needs to be involved, if they liked and understood the idea, if they have money or access to money to fund it, and why they need us to do this now, otherwise we can follow up in a month.

    7) Follow up / reschedule for the 10 min discovery.

    Try and call once a month, to get them back on track. You'll be on their mind all year. Just send out one email every 15 days with some free value, content, news article, or a continuation of the free stuff from above.

    8) Have the full discovery call.

    They're banted. Qualify, and figure out their pain and situation, and implicate issues and do what sales people do to make sure people get the right solution.

    9) ???

    10) Profit.

    This is my process so far, if you'd like to leave me a PM or comment suggesting tools, ideas, methods, that would be much appreciated.

    submitted by /u/jakeinmn
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    Selling benefits, not features

    Posted: 05 May 2020 11:52 AM PDT

    If you're selling a product or service, it's crucial to highlight the benefits, not features. Focus on benefits to effectively communicate with your audience. Here are 3 actionable steps you can take to use benefits instead of features in your PowerPoint slides!

    https://www.teamsli.de/blog/focus-powerpoint-slides-on-benefits-not-features/

    submitted by /u/teamslide
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    What is the scope of Pre-sales in IT India in 2020? Is E-learning counts in ITES?

    Posted: 05 May 2020 07:22 AM PDT

    I need to know what is scope for Pre-sales or sales in the IT industry today. I am from India. Being in Inside Sales in E-learning selling some off the shelf e-learning content but I have no idea where am i headed to?

    submitted by /u/Sauparex
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    Book Recommendations for the Modern Day Professional

    Posted: 05 May 2020 12:45 PM PDT

    Given that I have had a major increase in free time during this quarantine, I have been trying to find ways to keep myself busy in a constructive manner. One of these ways has been catching up on my "books to read" list.

    I am curious to see what some of the users in this community might have as some suggestions to add. Preferably, a read that you felt made an impact on you in terms of gaining knowledge and moving forward in your career.

    submitted by /u/ab2344
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    A Service-Selling SDR Process

    Posted: 05 May 2020 12:26 PM PDT

    I'm trying to understand some service-selling SDR processes and been watching a lot of videos. But I'm falling short when it comes to learning how you work on an account (usually SMBs) that you're handed.

    I know you might work on the account by compiling tons of their info before you reach out to book a call/meeting between prospect and AE. I am hoping to find the steps you take before you get to Outreach.io (email, call) and Linkedin cadences (but I'm fine if you decide to include those as well).

    So I keep looking for over-the-shoulder style videos. The closest I could get was this video by toutapp (old app acquired by marketo btw) but it's very short and is more of a plug for toutapp than anything.

    The other video I found was of this lady who lightly talks about it, but she does SaaS sales and more importantly, she doesn't do a "walk-through" style video like the toutapp guy.

    So I wanted to see if any of you know of a video that isn't all talk, and is more showy of the start to finish process. If not, I'm completely ok with a little bit of an in-depth text writeup as well. :)

    Thanks in advance guys!

    submitted by /u/capitalifelendinginc
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    Key Account Manager or Business Development Manager?

    Posted: 05 May 2020 11:51 AM PDT

    Just received my first promotion! I have been a sales representative for 5 years, and they have basically given me the option to put either one on my new business cards. Which would you prefer, and why? I'm in the liquor industry. Thanks!

    submitted by /u/corbidness
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    No recognition for SDR work?

    Posted: 05 May 2020 11:07 AM PDT

    Any advice on how I can get more recognition for outstanding SDR work? I always hit above target, take sales cycles further than expected etc. Etc.

    Nevertheless, I see many worse performing SDRs getting promotions while I constantly get bad feedback from all sides. My work constantly gets devaluated for example: - must have been inbound - must have gotten lucky - never see him working hard

    I am at a point where I should to leave the company, but feel like I can achieve way more there to just leave now. Any ideas how to handle this situation and general advice around SDR career progression is appreciated.

    Thank you.

    submitted by /u/Ramsi_Hartmann69
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    What are some red flags to look out for when looking for a sales job?

    Posted: 05 May 2020 10:55 AM PDT

    I saw a similar question in askreddit yesterday and so I thought I'd ask what are some red flags to look out for specifically when looking for a sales job? I also just graduated and am looking for my first sales job so I'd really like to avoid a bad work environment for my first job.

    submitted by /u/Moist-Upstairs
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    Anybody work in food/beverage sales for medium to large companies? Looking to possibly switch industries.

    Posted: 05 May 2020 10:44 AM PDT

    Hey sales bros! A little background then my question:

    Some College and no degree but I'm a fast learner.

    7 Years food service with focus on staff coaching/training and management.

    About 10 years in sales:

    3 inside inbound aftermarket auto (b2c, b2b, b2g, international)

    3 years inside sales management (team of 6) while simultaneously acting as purchasing department management(team of 3) in same industry as well as catalog management, manufacturer product launch collaberation marketing, etc.

    Currently 3 years in b2b full cycle outside sales for a small office supply company with about 300 clients in a 900 square mile territory and responsible for (pre-covid) about 1.3 million in revenue. Look at my post history if you want more details on this position. It's very involved with very little support. The only good thing is that it's unlikely I'd ever be let go.

    Ote: 75-80k and benefits are terrible.

    I know that this industry is slowly dying with the paperless office and Amazon cornering the market all over the place. It will be a few short years before we're bought out by Staples or killed off.

    Since I have no degree, it's likely the popular medical and tech sales companies will not hire me. I have experience with and love food, but ai wanted some info from an insider about how things are and if that would be a positive change.

    I'm a killer networker, presenter, closer, and relationship builder and also very tech savvy and great with Excel. The best offers I've gotten from my network are residential roofing sales and insurance sales.

    submitted by /u/salesmandeath
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    CRMs that integrate with Outlook that minimize effort and steps? What did you like and what drove you bonkers?

    Posted: 05 May 2020 10:34 AM PDT

    Where I work, we've tried a couple different CRM programs that came with so many features, but the biggest hurdle is that they take so much time to use. Our sales team is perpetually swamped; they already spend so much time putting together quotes on, on the phone, putting together technical details that they balk at having to open a program to re-enter every detail.

    I used Hubspot CRM (the free one) at a different company and a big plus was that it had an Outlook tool. When I would send out a quote, it would autopopulate a new contact and I could adjust info right there in the toolbar as I worked on the email.

    Are there any other CRMs with features like that? The sales pitch of so many of these CRMs are all their features, but I'm really just trying to find one that makes it as easy as possible to use while working in Outlook. Hope that makes sense.

    Also, if you have any horror stories of CRMs that made your life ridiculously tedious with the amount of steps you had to complete, let me know so I can avoid those!

    submitted by /u/fenrisulfr-pnw
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    What are the industries only minorly hit, stayed level, or are thriving in revenues, due to CV19?

    Posted: 04 May 2020 11:19 PM PDT

    Pretty much the title. I'm in IT SaaS sales as a BDR, and my cold list as provided by management is a shotgun blast with little focus across my entire territory.

    I don't like that, and want to fix that. I want to create 3 territory lists:

    A: thriving in this situation, seeing massive revenue increases B: revenue is flat, pretty much business as usual but just from home C: a minor dip in revenue, but not a full IT budget freeze.

    What are you guys seeing? I'm in IT infrastructure / data backup for endpoints, cloud apps, and servers (mostly VMs). I plan on building a cold cadence for each level from A-C, but I can't exactly seem to think of which industries fall into each. I think this could be a great resource for everyone on this sub, while also being a bit (obviously) self-serving.

    submitted by /u/Wheream_I
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    Field Rep: “Hey u/rebirthandrecover! Can you work your magic on this project for me?”

    Posted: 05 May 2020 09:14 AM PDT

    Oh you mean researching and relentlessly calling into the project that you want to get our products into because you don't feel like doing it yourself? That magic? And once the project is closed you'll take all the credit and forget to add me to the opportunity team? Thanks, but I think I'll just keep working on, you know, anything else.

    submitted by /u/rebirthandrecover
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    Plumbing industry

    Posted: 05 May 2020 07:54 AM PDT

    Anyone else on this sub in inside/ outside sales in the plumbing industry? Id love to hear how its affecting your day to day and what steps or tricks your using to combat this drop in business

    submitted by /u/Brandondw3423
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    Career advice

    Posted: 05 May 2020 07:53 AM PDT

    Hey Sales Pros,

    I'm in need of some serious advice as I'm at a crossroads and not really sure what to do.

    I currently sell Research and Advisory Services at the enterprise Level for a large firm I'm sure you've heard of, known for their "Enchanted Quartile". anyways, I have been in sales for about 7 years now, and while I've had some great success, I've also hopped around to a lot of different industries, but I've known my ultimate goal was Enterprise SaaS. I had a great opportunity to be apart of an incredible organization that was a Cloud Native Machine Data Analytics software however I had to take a Sr. SDR role simply because my Technical knowledge of the I.T world was lacking.

    My wife was pregnant and incredibly sick so couldn't work and I was recruited to move to Dallas and given a pretty solid comp plan and have a closing role at the enterprise level to add to my resume, however I was heavily deceived by the hiring managers and recruiters on the state of the business for the function I was going to be selling into, as well as the resources available (We don't even have a CRM at a $4B company) and after a year I'm terribly unhappy however I'm not sure if it's even viable to jump into another role and have another short stint on my resume.

    I miss being apart of a startup where everyone is working towards a common goal relentlessly and having freedom to try new processes and help train other colleagues and start internal book clubs or whatever but now I feel I've pigeonholed myself into Marketing sales as that's primarily who I'm serving now.

    Plus with COVID sales are way down particularly because who we sell too.

    At this point I'm not sure if I should stay and try to make it work even though my heart isn't in it, or start reaching out to sales managers directly to let them know why I'd be a great addition to their team but I'm hesitant they'll take one look at my linkedin and automatically right me off.

    anyone been in this situation, and what did/would you do?

    submitted by /u/ActualPieceofPoop
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    Want to leave graduate job after a month

    Posted: 04 May 2020 11:49 PM PDT

    So it's been a month after getting my first job in the pallet and logistics industry as a graduate and it is far from where I want to be. There's very little progression opportunity as I've recently found out and the pay is very stagnant.

    I always wanted to get into the tech industry and have always had a passion for tech but this was my first offer and I decided to take it thinking a foot in the door is better than nothing.

    They've spent a lot of time training me and setting me up and I feel guilty to leave but will it be better in the long run? Anyone have some advice for someone in this position, it would be greatly appreciated!

    submitted by /u/nootyau
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    Gotta do just one more reach out

    Posted: 05 May 2020 07:15 AM PDT

    In a bit of a dry spell because of the buying climate in my industry. Not just for me, but everyone around.

    Today, had someone want a meeting. First out reach - cold. The most important thing was that it was the last one I sent yesterday at 5:27pm.

    I'm saying this more for myself more than anyone else: Don't check out early. Have one more reach out.

    submitted by /u/jwelihin
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    What happens when AEs get older?

    Posted: 04 May 2020 07:37 PM PDT

    tldr:

    Most people in this sub are 35 years or younger, I'm wondering what will happen to AEs further down the road? 45 years old? 50 years old? 55 years old?

    why I'm asking (can ignore)

    I am a 22 from a poor immigrant family with dreams of financial independence, even dropped out of Uni after 1st year and moved countries to start working in SaaS sales, thinking it was a quick and sure way to my dreams provided I work hard.

    I've been working for 2 years now in the Australian the SaaS boom and made OK money however COVID has reminded me that the good sales streaks don't last forever, even if I keep working my ass off. Many salespeople are fucking STRESSED, all it takes is one incorrect calculation from salesops to get an impossible target and you'll spend 3 months minimum wondering whether you suck at your job or complaining about ridiculous targets while justifying your existence in the company - will this happen forever?

    (my brain used to be unable to visualise anything past 30, but now I've finally realized life doesn't end when you're 31)

    submitted by /u/aucklandsalesguy
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    Increasing digital sales and transitioning sales team to work from home workflow during the pandemic crisis - case study

    Posted: 05 May 2020 06:37 AM PDT

    The case study explains how a distributed business would implement CRM that allow sales team to track their sales pipeline: How Entrepreneur increased overall digital sales by 23% after adopting monday.com

    The sales team has multiple workflow apps for their sales pipeline. Each workflow app contains several groups that represent different buckets in their sales process, which are broken down by percentages – 100% (won), 90% (contract sent), 75% (negotiating), 50% (prospects), and 25% (sent RFP).

    The mobile app allows the sales team to input their meeting notes wherever they are in real-time updates on their board. The client services team can then see any questions and requests in real-time and start working on updating collateral and drafting responses for the client before the salesperson even makes it back to the office.

    submitted by /u/numizmat
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    First sales interview is tomorrow

    Posted: 04 May 2020 08:36 PM PDT

    I currently work in healthcare and am looking to transition to sales. I have my first phone interview for a MDR job with a healthcare software startup tomorrow and am looking for advice you may have.

    submitted by /u/wiblejc
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    Sales struggles

    Posted: 05 May 2020 01:27 AM PDT

    I've recently joined a video production house as their business development before the peak of Covid-19 and now a lot of the companies I approached are not capable of doing videos right now.

    My question is: How do you guys think the video production industry should pivot? My company is throwing discounts left right and centre and nothing is working.

    Is video production truly a no-money market right now?

    submitted by /u/thegemini6
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