Startups Manic Mondays: Support To Get You Through The Week: Share What You Need Help With, Job Postings, For Hire Offers, or Resources

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• Manic Mondays: Support To Get You Through The Week: Share What You Need Help With, Job Postings, For Hire Offers, or Resources
• CRM or Support Ticket System? Need guidance
• Help with subscription pricing model
• Question about trademarking name?
• Multiple Customers Verticals: Single Product vs Multiple Product Approach? (B2B)
• How much equity to ask for?
• How can I find customers (companies and individuals that need data preparation/cleaning tasks filled)?
• Equity dilution in the USA?
• Making Novel Enterprise Contracts
• How does one ask questions about potential problems with the company/idea without sounding antagonistic?
• Need some intro for licensing and privacy policies in mobile and Web apps
• Increasing Minimum Investment Amount in Round?
• Should I stay solo or get a co-founder to help me grow my bootstrapped SaaS?

Manic Mondays: Support To Get You Through The Week: Share What You Need Help With, Job Postings, For Hire Offers, or Resources Posted: 06 Jan 2020 05:08 AM PST Welcome to this week's Support Thread. Please refer to the below suggested formats to get the most out of this thread. Need Support? Please use the following format to seek support: SUPPORT REQUEST What I am working on: What I need support with: Why I need support with this: My questions to the community: Requested Resources: Relevant URL: [if applicable] Additional Comments: Please add any additional comments that may provide more context around what you need support with so others can provide the most relevant support or guidance to you. Job Provider? Please use the following format to post a job listing: HIRING Company Name and URL: Job Title/Role: Employment Type: [Intern] [Contract] [Part Time] [Full Time] [Remote] Job Description/Responsibilities: Necessary Skills and Experience: Requested, but not necessary Skills and Experience: Job Compensation: Willing to Relocate New Hire: [yes] [no] Job Listing URL: Additional Comments: Please add any additional comments that may provide more context around the job listing to make it easier for the right people to apply. Job Seeker? Please use the following format to post an offer to work : FOR HIRE Title/Role: Desired Location: Willing to Relocate: [yes] [no] Remote Availability: [yes] [no] Relevant Skills and Experience: Requested Salary/Hourly Rate: Resume/Portfolio URL: Additional Comments: Please add any additional comments that may provide more context around the job listing to make it easier for the right people to apply. Resource Provider? Please use the following format to post an offer to work : RESOURCE Organization Name and URL: Location Served: Resource Name: Resource Description: Resource URL: Resource Cost: Do not forget to explore the /r/startups discord. We have many relevant channels to seek support, post job listings, share for hire offers, and share resources. You can also find more support using instant chat on the /r/startups discord. submitted by /u/AutoModerator [link] [comments]

CRM or Support Ticket System? Need guidance Posted: 06 Jan 2020 08:29 PM PST I have a small, somewhat up and coming ebike company, and I am struggling to find the right system / software to support my customers. Right now everything is on email (gmail / Google apps) or on Shopify pages. Here is what I would like to do Offer a way for customers to register their product (everyone has a unique serial number), with the config they bought. e.g. ebike with motor wattage, serial number, tire spec, size etc. Offer a better / searchable / in-depth knowledge bank about the products, different versions and variations of the product. I have the content, but i want people to be able to search it, and comment on it - somewhat like we have on youtube or even reddit. However i want to own and moderate the content. May be forums is the right answer ? Provide people a way to sign up for newsletters, demo days etc. Is there something that can support these workflows ? Ideally something that also somewhat integrates with shopify (users who buy on shopify use their email address, which can be used to register them automatically on this support portal) ? I don't have much hair left to pull anymore. submitted by /u/Quirkyneo [link] [comments]

Help with subscription pricing model Posted: 06 Jan 2020 10:37 AM PST I currently have a dating-like app am using 4 time periods 1|3|6|12 months. I read this is a mistake and I should just be using 3 time periods? But then I also look at what Tinder does with the longer time periods 1|6|12 as opposed to the shorter 1|3|6, which is what most of the other successful apps do. My data shows users seem to be buying: 1 month for $15-$20, 3 months for $30-$50, 12 months for $60-$96, which is neither of the above! My 6 months for $45-$78 has been flopping. Does anyone have a recommendation or some psychology to suggest? Thanks! UPDATE: From reading your comments on here, it's very clear that I should go for 3 prices instead of 4. I was thinking 4 was kinda cluttered and paradox of choice with lack of goldilocks anyway, and people ignore the option in the 3rd position. So when it comes to 1-3-6 vs. 1-6-12, I am actually thinking of going with something different like the 1-6-Unlimited. While people pay $15 for 1 month easily, I have A/B tested they're almost as willing to pay $20, enough that I think it's worth the $5 price increase to move them right to the higher prices. So maybe 1 month for $20, 6 months for $60 ($10/mo, save 50%!), Unlimited for $100 one-time (what a steal!) I think one-time might be a good idea because without it my customer LTV won't reach $100 for years or if ever and I expect people to churn, so want to take as much money as possible as quickly as possible upfront to replace them if needed and grow more. I think 12 months is pushing it and that people would either rather subscribe in smaller bursts and churn or pay once and churn. But if they already shelled out that $100 upfront they are hopefully more inclined to stay because they already blew so much money. $100 for 12 months looks so intimidating but $100 for Unlimited suddenly feels like a bargain. submitted by /u/impossibletogetagf [link] [comments]

Question about trademarking name? Posted: 06 Jan 2020 08:48 PM PST Hello. I'm interested in trademarking a name for a brand I'm creating. I don't have an official logo yet, but I know what I want the name of my brand to be and the type of goods we sell. Time is of the essence as I have reason to believe this word or "phrase" is about to pop off in commonality amongst my niche. The name would classify as a "suggestive" mark. Time is important here because I want first mover advantage and maximize SEO as this "phrase" is not yet hot, but just around the corner. Basically I'm wondering if I should go ahead and just file the trademark for the name or wait and get a whole logo/name filing together? Any thoughts would help! submitted by /u/ElonMuskdad2020 [link] [comments]

Multiple Customers Verticals: Single Product vs Multiple Product Approach? (B2B) Posted: 07 Jan 2020 12:44 AM PST Hey all. Finally decided to start my own endeavor. I'm non tech, but started learning Python a few years ago and have been slowly programming a few of the modules I'll use, as well as a few screens I want my product to have. I can see about 4-5 main type of users to my product (exclusively B2B). Most of the features should be the same, so up until now I was going to a "single product" approach. I've been doing a lot of thinking, and I'm starting to lean towards having multiple products (mostly the same modules on the back, but with few specific screens for each type of client). In one hand, I could have a stronger value proposition for specific sectors, as well as better suited business models. In the other, I'm guessing it would be harder to manage the development of different products. What would say? Should I go with a single product/generalist approach, or multiple more focused products? Thanks! submitted by /u/lowercase00 [link] [comments]

How much equity to ask for? Posted: 06 Jan 2020 02:59 PM PST I'm one of four shareholders at a software startup. We have the founder, the sales person, the research person, and me -- the software developer. We have no funding so I have agreed to be paid in equity only because I believe the idea for the business has merit. Currently, the research person has 7% equity, the sales person has 20% equity, and I believe the idea of 20% was floated for my portion. The founder has the rest. Nobody has signed anything yet as far as I know. Again, since we are not funded, the founder has asked me if I would like to buy additional equity. The founder has arbitrarily valued the company is worth $100k, and has asked if I would like to buy equity at $1k per percent (I can only comfortably contribute ~$3k atm). I'm a little hesitant to take this considering we are a software company and I've probably written ~90% of the software. So if we ignore my contributions, what is the company worth? Am I effectively buying my own work? So: Is there a good way to calculate a "fair" amount of equity? Is buying equity a bad move? I've been told a CPA might be able to help. If so, how do I find one? I'm very conflicted since I have an emotional investment in the company and would like to see it succeed. I have no idea what I'm doing here so any help is greatly appreciated. submitted by /u/livingtank [link] [comments]

How can I find customers (companies and individuals that need data preparation/cleaning tasks filled)? Posted: 06 Jan 2020 10:58 PM PST My service connects companies that need data preparation/cleaning tasks filled with people who can fill these tasks. I'm having trouble finding companies though. Where would I find my target audience? Reddit can only give so much. Thanks in advance. submitted by /u/Mjjjokes [link] [comments]

Equity dilution in the USA? Posted: 06 Jan 2020 04:45 AM PST Is it true that you can add a clause to the founding documents in the USA that allow the founding members to never dilute below a certain percentage? I met a VC in Europe telling me about this but I almost can't believe it - if this is true... I am certainly building my next startup in the USA! submitted by /u/raving-manager [link] [comments]

Making Novel Enterprise Contracts Posted: 06 Jan 2020 12:46 PM PST My company makes a technology that helps people avoid injury. We have just started selling our product, and primarily to healthcare and sports teams, but now have an opportunity from a parkour training gym who is a personal friend of our co-founder and interested in our product. He's interested in distributing for us, and wants us to send him a contract for him to review. Since this is a completely new enterprise for us, I'm struggling to determine how I should set up this relationship. I think if we make him a generic reseller and send them brochures and products, he'll have little incentive to sell, and we probably won't get much from the market. Part of me wants to give 10 products at cost (or free) to his regular customers, who are really legit (training for ninja warrior, stunt artists, etc.) to get the ball rolling, then maybe after this offer to his broader base of teens/kids/less serious athletes. I guess my main question is how and what do I prioritize making novel enterprise deals? Is it okay to sell at a loss to learn more about this market? Is it okay to ask the head of the gym what he thinks is best (he knows his customers better) even though this communicates ignorance from our end? Struggling with how to determine price, and how to set up a relationship that is most beneficial to us in the long term (where monetarily or thru knowledge gained). Happy to share more details if anyone would like to help. Thanks! submitted by /u/DiamondHyena [link] [comments]

How does one ask questions about potential problems with the company/idea without sounding antagonistic? Posted: 06 Jan 2020 02:27 PM PST I love hearing people's ideas and company pitches, but the moment I hear them, my mind tries to find potential problems or reasons why an idea may not work. I come up with questions such as "Why do you think this your app doing X and Y cannot be reimplemented by Slack?", "Why do you think there isn't an app doing what you want already?" or "Why would people switch from their existing workflow to your app?" which seem slightly hostile to me and it feels that people are generally not happy answering them. How should I ask such questions? Should I ditch this approach altogether and try to fish out details in a different way? submitted by /u/Salein [link] [comments]

Need some intro for licensing and privacy policies in mobile and Web apps Posted: 06 Jan 2020 12:50 PM PST Hi, We are a small smart up like development team, which work on mobile and Web Apps. we are all experienced developers, but unfortunately we all have very limited knowledge about licenses, contract law and data protection regulations. would you have any suggestions where we might get knowledge about these topics? do you always go to a specialist lawyer on these topics and get advice individually for each app? how do you tackle these issues? As a startup, our financial resources are unfortunately very short. Fyi: we are living in europe. submitted by /u/freshbanks3131 [link] [comments]

Increasing Minimum Investment Amount in Round? Posted: 06 Jan 2020 09:28 AM PST I recently read an article on raising for a fund, and they stated the following: In the beginning, our minimum check size started at $25,000 and eventually, it went all the way up to $300,000 (for individual investors). We did this to generate quick commits and create more FOMO. Product startups can do this, too. I did this with my company LaunchBit — our smallest check size back then was $5,000, and then we increased the minimum. The part about them doing this as a startup raising funds caught my attention. I'm not sure if I'm misunderstanding this, but wouldn't that require you to change terms? How would someone start with a $25,000 minimum check size go to a minimum of $300,000, and still be working with the same term sheet? submitted by /u/lasercannonbooty [link] [comments]

Should I stay solo or get a co-founder to help me grow my bootstrapped SaaS? Posted: 06 Jan 2020 03:38 AM PST tl;dr: get a co-founder so we can move faster and give them a share of the cake or keep everything to myself while moving slower? Thank you for taking the time to read. I started working on my SaaS product 4 months ago. I grew it to 60 customers and it makes almost $1000 MRR with word of mouth and pretty lazy marketing. After doing a public launch and having had to setup the website, the email sequence for new users, affiliate program, Indie Hackers page and all the other nitty-gritty that isn't improving the product directly, I realized that I would either need to hire someone else to help me or get a co-founder, otherwise I will keep husting for months and months to go, while making small progress and having no momentum. I am not against hustling per se, I have done it for the whole 4 months. I just don't think it's a healthy thing to do long term and believe that two people working full-time can move much faster than one person doing many things at once. I don't like the idea of hiring people because, beside the fact that I'll need to pay them out of my pocket, delegating is not magic and I'd still have to manage them, so I like the idea of having a partner who has skin in the game and who can help grow the app full-time, as if it was theirs (because it will be theirs). I've been told that it's too risky to get a partner so early, and that I already have a product that makes money so I must just keep building on that instead of giving equity to someone else. The thing is, I think it's better to give a piece of the cake to someone else and make more money and move faster than keep the whole cake to myself but have to do everything and do it not as well and slower. And honestly, the context switching between the product/dev part and everything else is so tiring. I am willing to give equity too easily here? An additional detail, there is almost nothing that the co-founder can do that I can't do or I can't learn. I am also good with social skills so I don't mind speaking to the users and such (that's how I built what I have now). The issue here is really not being able to focus on one thing and do it well. So, cons of getting a co-founder: giving them shares. I am probably missing something else. Pros of getting one: focusing on the product/tech/users, having a marketing strategy and growing the app, moving and trying new stuff faster, making better decisions because we'll be two, having a more balanced life (which doesn't mean working office hours). Third option is to find a marketer who can work on it part-time and pay them. I must note that I am in touch with two people who are very good candidates, and the one who seems the best suited for the task is even getting a plane to come meet me. What do you think? Shoot away! submitted by /u/keptyouwaitinghuh_ [link] [comments]

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