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    Friday, January 31, 2020

    Do the companies pitching their culture the hardest in the interview process wind up having the best company culture? Sales and Selling

    Do the companies pitching their culture the hardest in the interview process wind up having the best company culture? Sales and Selling


    Do the companies pitching their culture the hardest in the interview process wind up having the best company culture?

    Posted: 31 Jan 2020 06:00 AM PST

    It seems likely to me that these companies relentlessly talking about their great culture are over compensating for something. Further, a company with a truly great culture wouldn't have to sell you on culture throughout the entire interview process. Thoughts?

    submitted by /u/JackieMoon000
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    Long time lurker landed a job thanks to this community!

    Posted: 31 Jan 2020 07:08 AM PST

    Spent months searching for the right outside b2b job and landed a smb solutions role with a top payroll / HR company with consecutively the best training program for decades! Shout out to all the helpful experiences of others I've read about that helped me get through truly grueling interview processes. I've been quiet because I wasn't sure I had it in me but now I'm jumping up and down with joy! Cheers to base pay, full benefits, car + gas stipends, lucrative commission, business expense accounts and realistic metrics!

    submitted by /u/Allbetsonick
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    About to start in a call center - 150 calls/day - any tips?

    Posted: 31 Jan 2020 11:18 AM PST

    Leads are warm, having either purchased something already or shown interest in the company and products.

    Company has INSANE growth over the past 5 years ($60m/year revenue) and the sales dept has some potential for 6-figures.

    Would LOVE any resources for high-volume calls in a loud call center!

    I've looked at the resources and did some searches but didn't see much in the way of this specific sales environment.

    Thanks in advance!

    submitted by /u/FrugalityPays
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    I hit both sales goals for the first time since I started

    Posted: 30 Jan 2020 03:42 PM PST

    First I'd like to thank this sub for all the resources I was able to find to get hired in the first place.

    My backstory is in October of 2018 I quit my job that I actually loved and left a place I loved because I wasn't making any money. I had the sudden realization after I was yet again passed over for a promotion in my company that I'd been promised was mine, that I'd never retire. Home ownership seemed like a fantasy. Yes, I was enjoying my life but how long would that last?

    I decided sales would be a good fit for me for many reasons. While working an overnight management job, I applied everywhere I could. But as a mid 20 something with a music education degree that I never used, and my only experience was in retail and NPS, I wasn't getting calls back, and only got interviews with a few companies and never made it past the final stage.

    Finally, an opening came up in a company I had a valuable connection at. He was a top performer, loved by everyone, so his word mattered. I prepped harder than I ever had for those interviews, and in the end they took a chance on me!

    I'm not gonna lie, it's been a rough start. They had an extensive training, but it was still really rough. I was in training from July-September, then "on my own" for the month of September with some guidance and a guaranteed base salary (thank god). Then, October hits and that's it. I'm trained and on commission! Oof, that was a wake up call.

    I'm not gonna lie, most of the struggle came from my motivation and my personality. I didn't get as much done in a day as I should have, i kept treating my customers and prospects like they were the same as me (frugal and afraid of spending money). I was nervous to upsell and didn't feel right pushing beyond the first or second "No".

    But this month something clicked. As of today, I've officially surpassed my sales goals in both categories of things we sell, the first time for either! And I still have a whole other day left in the month to push it even more. It'll be my first month getting a bonus commission (not insignificant, an extra 3%).

    There's still a lot of areas I can improve on, not gonna lie. We're "scored" on 7 categories, and this month I've got 3 in the bag and I'm within a half percent of achieving 3 others, one of which is now out of my control, and it'll take some miracle working to get the other 2 tomorrow. 3 is the minimum "you're doing good" number, but 5 is the "high achiever" number that gets you trophies and special event invites and even that yearly trip.

    But the sales goals were my biggest hurdle that I had to invest all of my time in. Numbers, numbers, numbers. Now that I feel confident in my ability to do that, it'll be so much easier for the others to follow.

    Again, thanks to everyone here. I never post or comment but I search and lurk and find a lot of useful stuff here.

    submitted by /u/sunlit_cairn
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    How to tell my manager I’m leaving?

    Posted: 31 Jan 2020 11:16 AM PST

    Hey folks. Just accepted a new gig with a new company. I've been with my company for a handful of years, and have a very good relationship with my manager. I have my own territory with good business, and this will suck for him. Med device, if that helps.

    Any advice? I am planning on telling him in person, it feels like the right thing to do. However, I am open to all advice/ideas.

    Thanks!

    submitted by /u/mountainbonobo
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    Anyone selling in HR/health insurance space? Wondering how you morally reconcile being part of a system that is so messed up.

    Posted: 31 Jan 2020 11:14 AM PST

    Hey there!

    Super random, but I work for a company that I love and I helped build. We make it easier for business owners to operate by streamlining a bunch of aspects of HR, including providing access to health insurance and other employee benefits.

    Sometimes I find myself losing sleep, being anxious for hours or having panic attacks when my customers have issues with the health insurance we provide access to. I'll get an email on my phone, and then my mind starts racing at 8:30pm at night about how I am going to console and/or resolve this issue when I get in the next morning. Some examples: Someone's dependent's medication is no longer in-network, they forgot to sign up for an HSA on an HDHP plan (so now it's essentially useless), the quote comes back so high it is virtually impossible for them to offer anything but bare bones plans, dealing with the insurance company on claims becomes a nightmare when they're going through an illness or treatment, or they get hit with a 20%+ rate increase upon renewal.

    We have account managers and customer service reps that take over after I complete the sale, but I am still looped in on many of these ongoing cases because 1) the trust I've built with them in the sales process is immense - they know and like me and 2) I'm really experienced and have been at the company much longer than some of the support reps, so I'm quick to respond and always thorough. I know — I don't have to — but it's just the kind of person I am.

    Again, I truly think that my company's mission DOES make it easier for small businesses despite how fucked up the health insurance industry is. I'm starting to feel really slimey and depressed about working so close to an industry that I find to be morally bankrupt. Just want to hear some thoughts from others not only how they deal with the stress of this, but how do you come into work every day and feel good about what you're doing in these circumstances?

    submitted by /u/Lovelyshmovely
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    I quit my job and started a Digital Agency. Now, I need help with sales. Should I hire salespeople on commission? If so, what’s a good compensation structure that would motivate more sales? Or should I take in a business partner to lead sales? How much of the company would I give him/her?

    Posted: 31 Jan 2020 07:34 AM PST

    I am a 36YM and I recently quit my job after 11 years of working as a Marketing Strategist / Engineer. I did very well there: facilitated over $200 million in transactions for clients. I recently quit that job to start my digital agency. Now, I am pretty much set up on most fronts except for sales. Although I do not have experience in sales, I believe with time I will do well there too. I just can't wait for the learning curve to take its course, I need sales now. So, I am trying to find an immediate solution. Should I hire salespeople on commission? I am worried that commission alone might not be enough motivation to put in their absolute best efforts to bring in clients. But how else can I give them enough motivation? Should I consider taking in a partner with sales experience in the space? If so, how best could such an agreement be structured? How much stake would I offer? Should I ask them to bring financial capital also besides their sales experience to solidify their commitment, in other words, give them something tangible to lose? Some advice or suggestions from some of you guys in sales would be much appreciated. What would it take to get you as a salesperson to give your all to bring clients in such a situation?

    submitted by /u/xbrian10
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    Interview with sales manager. Not sure what to think.

    Posted: 31 Jan 2020 06:07 AM PST

    I had an interview with a sales manager this morning for a uniform sales role. One of the bigger companies.

    When I asked him what his style was on managing, his response was that he was very hands on, and that he prefers to regularly ride along with his reps.

    I'm trying to move from a cubicle-based corporate role into outside sales because I want more freedom, but this sounds like I'd just be micromanaged.

    Is this normal? Am I making a big deal out of nothing? I realize this is entry-level but I don't want a babysitter.

    submitted by /u/visionbreaksbricks
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    Huge pile of leads, NOW WHAT?

    Posted: 31 Jan 2020 09:01 AM PST

    Hi guys,

    My team did something cool this last week. We did a Sales Blitz in the market and called on customers in 5 separate cars. Now I have a big stack of leads with detailed notes on them. How would you go about organizing them and making sure you follow-up on them?

    Obviously, I'll log them into Salesforce. But sometimes once there they can collect dust. What's your best method to organize them and make sure you're following up and keeping on top of it for the next 6 months?

    Thanks for your replies.

    submitted by /u/olive_butter
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    Financial Sales Advice Needed

    Posted: 31 Jan 2020 08:27 AM PST

    Hello all, apologize for the formatting as I am on mobile. Also cross posting this in r/financialcareers I am a senior at a somewhat reputable state school in CA completing my finance degree with a 3.2 GPA.

    Currently I am a Sr Banker at a large community bank about 7 billion in assets. I started as a universal banker then to personal banker and recently was promoted to my current position. My question is; what is a good route to get into higher level/dollar sales? I have been thinking either financial advisor or trying to get into relationship manager, has anyone taken a path similar to this and what was your experience? I appreciate any insight!

    submitted by /u/dizzydean6
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    I see a LOT of sales acronyms in this sub. Some I know, but many I don’t (and have to keep looking up). Can someone provide a comprehensive list of sales-related acronyms? Thanks ��

    Posted: 30 Jan 2020 05:37 PM PST

    Things like ´C-level' I can figure out if given context (to mean executive-level prospects and clients). I could probably guess what A and B levels mean. B2B, B2C, sure.

    But things like BDR, ASM etc, I have no idea unless I do internet searches.

    submitted by /u/Norcan987
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    How to incentivize former coachees who are fans of our work to bring us in to their new company.

    Posted: 31 Jan 2020 07:34 AM PST

    Our firm does group coaching for leadership development. Often someone we've coached moves to new company, usually in a higher ranking position. (See how that leadership stuff works? :)) We've decided recently to offer former coachees who want to bring the work to their new co something special as an intro offer -- a discount, one free seat, etc. Our thought is that we'd do that only when they move to a company where we've not yet done work.

    First Q: How's that sound? Is there some other way to incentivize people who are fans of our work at new companies to bring us in?

    Second Q: A former coachee is new at a company where we've done work before, more than 7 years ago. They expect that a discount for first round will help us get more business there. Should we do that, and if so, how much of a discount?

    submitted by /u/LFroATX
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    Legitimate or scam?

    Posted: 31 Jan 2020 06:25 AM PST

    Anyone heard of Legacy Assurance (LAPA) they're an in home sales company curious if anyone has worked for them and if they're legitimate?

    submitted by /u/therichardpryor
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    I sent a Christmas basket to my prospecting client and he finally agreed to test the service.

    Posted: 30 Jan 2020 03:21 PM PST

    In the middle of December, I sent a Christmas basket to my prospecting client. He received it before Christmas and thanked me. I kept waiting. I sent him a follow up email earlier this week. He finally agreed to run the free trial for their company today afternoon.

    Christmas baskets is one of the possible ways of how to get the ball rolling.

    I just wanted to share some good news with you folks.

    submitted by /u/Rocket_3ngine
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    BDR at SF or AE at Gartner?

    Posted: 31 Jan 2020 04:03 AM PST

    Hey gang,

    In the interview process for both of these roles. Fairly fresh grad. 2+ years BDR experience. Currently in hybrid AE/AM role.

    Any suggestions at this stage what might be the better choice moving forward? Go for the SF stamp or get more full cycle experience at Gartner?

    Thanks!

    submitted by /u/gdzlll
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    How to deal with internal accounts who have no respect for sales?

    Posted: 31 Jan 2020 03:53 AM PST

    Our accounts are a nightmare. I need a pro forma invoice they drag their feet. I need them to invoice the customer on PO they drag their feet. I need customs invoices they take forever and delay shipment.

    Now this is a SME the account manager has been here for years and for whatever reason our CEO thinks the sun shines out of the account managers arse, defending them as they're under a lot of work load etc.

    How do I bring this up without sounding like a tell tale? As you know SME I'll get the gossip heat for this which I don't really care about as it's stopping me doing my job effectively.

    Rant over

    submitted by /u/LFC90cat
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    They're chatty up until you mention the price. Then silent. How do you deal with that?

    Posted: 30 Jan 2020 02:32 PM PST

    It just happened to me. The guy was super chatty throughout the call. Thought I had his interest. He told me he was looking at a few other competitors. I told him my prices, then he went silent and was quick to wrap up the conversation.

    What could I do in that moment? I should have asked him what the deciding factor will be in his decision after talking to a few other sellers. And if money is his main concern than to remind him about quality as well. Instead I wrapped up the call by asking him when it would be best for me to follow up next week - he gave me a day and time.

    submitted by /u/yummypinot
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    The best closing line for a prospect not moving forward

    Posted: 30 Jan 2020 09:04 PM PST

    Learned this from an old dog in my first week in sales. Finally used it this week and it worked sure enough.

    You have to have good rapport with them before you do it. Don't say anything else to them but this - "Buyer, I have you sitting on the toilet, are you going to get up or take a shit?"

    Laughed his ass off and said he'll take a shit.

    submitted by /u/porkerporker
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    How do you become a medical sales rep? What do you need to know that people don’t tell you? What’s the pay like?

    Posted: 30 Jan 2020 06:07 PM PST

    Decent script for prior customers/orphamed owners?

    Posted: 30 Jan 2020 11:03 PM PST

    Hey guys, fairly new to the sales business (and my dealership). Being pretty new, I don't have a ton of leads, except a call list of prior customers and walk-ins.

    Is there a template/general tips that you guys use in this situation? I have a base, but nothing solid, yet.

    submitted by /u/JuggrnautFTW
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    Trying to check my list against all the 2020 US Tradeshows

    Posted: 30 Jan 2020 09:37 PM PST

    I have about 5,000 companies on my list and I'd like to figure out which trade shows they typically attend. Is there any good way you have found to search all the exhibitor lists (this year's or a recent year's) at once?

    Even if it entails some manual work I could put a couple VA's on it. I just can't figure out how to find the data without visiting each expo's site to search for my 5,000 companies.

    I have found some sites that sell lists, like exhibitrac but it looks pricey. Have any of you had luck figuring this out?

    submitted by /u/dutchman___
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