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    Friday, November 8, 2019

    Diarrhea of the mouth Sales and Selling

    Diarrhea of the mouth Sales and Selling


    Diarrhea of the mouth

    Posted: 08 Nov 2019 05:31 AM PST

    Want to be a closer in any aspect of life?

    "When you get the answer you're looking for, ya hang up''- Billy Beane

    So many people talk themselves out of the things they want because they get "diarrhea of the mouth". They continue to talk when in reality, they should let the prospect react and share valuable feedback/information which will HELP ALONG the close. Usually it's nerves that cause this behavior.

    Say your piece, be quiet & let the other person react, then use that information to suggest next steps.

    submitted by /u/EnteringManhood
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    I just made the most embarrassing call of my career

    Posted: 08 Nov 2019 08:59 AM PST

    I sell IT Security software. I've been at this game a long time. Cold calling has made me a lot of money, I'd consider myself strong on the phone, but lately, cold calling hasn't been working. 100 dials will yield me 1 conversation. It's been tough.

    Today I decided to just blast through, dial, dial, dial some more, get through as many as possible, don't put the handset down, just move onto the next number.

    I made 116 dials this morning: 13 people picked up.

    After lunch, I made 238 dials: 0 picked up. Not one.

    Frustrated, I just thought I'd call the biggest whale in my list and chance it, he's a CISO for a large bank. This guy picked up straight away.

    After 4 hours of nothing, the biggest guy I could hope to talk to is on the other end of my line. Not gonna lie, I froze. Thankfully, auto-pilot kicked in:

    "hey, this is a sales call, do you wanna hang up or could you give me 30 seconds?"

    "well it's a slow day and I have nothing planned, why don't you take as much time as you need and tell me what you'd like my help with?"

    WTF?

    Not only did he answer, but he's also giving me time and willing to listen. My brain just did not know what to do. My script was gone. This guy completely pattern interrupted me. All I had was a very pathetic:

    "so what's going on?".

    I could hear his disappointment over the phone. Thankfully he took pity: "I think you should call me back on Monday".

    I'm ashamed. Seriously, I'm embarrassed. 20 years of selling and I Munsoned it.

    I have no doubt he won't be available on Monday, but that's the game we play.

    Thanks for reading, I just wanted to share. Good weekend everyone.

    submitted by /u/the_drew
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    Entire Marketing team(huge marketing team) at a company I called sends inbound calls straight to voicemail wtf?

    Posted: 08 Nov 2019 12:17 PM PST

    Honestly, whats the point of paying a huge marketing team hundreds of thousands of dollars and they don't even take inbound calls? Please help me understand how a rep for twitter or facebook could potentially be calling and these folks think its a good idea to send them to the voicemail abyss?

    submitted by /u/Ridicatlthrowaway
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    Rip and Replace Cold Calling Script for Well Known Product/Service in a Competitive Market

    Posted: 08 Nov 2019 11:59 AM PST

    This is absolutely crushing it for me right now:

    Is this [Prospect Name]

    Hi [Prospect Name] this is Ryan with [Company Name], We haven't spoken before ...

    The reason for my call today is to find a convenient time for a brief conversation to introduce ourselves. How does your schedule look _____ or ____ for a brief introduction conversation?

    PROSPECT---- Maybe, what do you do? Or Sorry who are you? ....

    Have you heard of [Company Name]?

    We are a [platform type] that's helped our clients by ______.

    I imagine you are working with a [latform type] today is that correct?

    PROSPECT ----- Yes it is [Competitor] and we are happy or Yeah we are good or something like this...

    Perfect, that is exactly why I called

    Let's set up a time for next week to learn more about you and your team and from there we'll share some strategies that are working well for our clients.

    Do you have your calendar handy?

    How does ___ or ___ work?

    [IF YES QUALIFY THE MEETING]

    We are looking forward to the conversation, do you mind if I ask 3 quick questions?

    1. What [platform] do you use now?

    2. How many users?

    3. Are you month to month or in a contract?

    [IF NO Gather Information]

    Do you mind if I ask 3 quick questions?

    1. What [platform] do you use now?

    2. How many users?

    3. When does your current contact come up for renewal?

    17 meetings booked with top competitors from the first cold call in the last 3 weeks using this!

    submitted by /u/racerTSD
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    Invest in your customer and they'll invest in you!

    Posted: 08 Nov 2019 11:55 AM PST

    Working in sales the past 10 years the biggest lesson I've learned is that the more time you put into knowing your customer the better chance you will have in closing them.

    Doing homework on the company, the DM both on a personal and professional level will pay of large dividends.

    submitted by /u/spm3171994
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    Advice on potential sales roles

    Posted: 08 Nov 2019 08:06 AM PST

    After doing a lot of research, it seems to me that the best opportunity for me to start in sales would be either through a company like ADP or Paychex. I know that there have been a million questions asked in this sub about these two companies. However, I have not been able to find anything about specific role suggestions. It seems some sales roles receive their fantastic sales training while others do not. Should I be applying to predominantly outside sales positions to get the best experience? Or are there other sales jobs I should be looking at within these two companies.

    submitted by /u/jmr_analytics
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    Indian Customer Cultural Differences

    Posted: 08 Nov 2019 11:10 AM PST

    I work for an in-home sales organization where there is a 72 hour cancellation period after the signing of a contract. My cancellation rate is less than 10%. Which is very good for a one-call close system. The average project is about $25,000.

    However, when it comes to Indian customers, the rate at which they cancel is very high. Is there a rhyme or reason to this? Is there a way to make sure people of an Indian background are more comfortable with their decision? Has anyone else ran into this?

    P.S. I want to stress that this is PURELY a trend I've noticed and has nothing to do with the quality of people I've met with. Please do not take this as 'racist' by any means. They are always excited, eager, and extremely satisfied with what my proposal will do for them. But, 1-3 days after the paperwork, they seem to almost always do a full 180 and then proceed to cancel.

    submitted by /u/JeffTheGuy
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    Who wants to network with me?

    Posted: 08 Nov 2019 10:55 AM PST

    Hello r/sales, I'm a 19 year old kid living in the Bronx looking to break out into my first sales job. I've been a lurker in this sub for about 2 months now and I always see you guys emphasise how important networking is to get a job. I have a resume, but my LinkedIn is trash, so I'm reaching out to you guys to help make it better. What do you say?

    submitted by /u/Teraxigen
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    Modern? Sales Training Material

    Posted: 08 Nov 2019 09:45 AM PST

    I love the greats because they deliver the message of selling the best. Brian Tracy, Zig Ziglar, Roger Dawson, Steven Covey... but I am in need of new material. Not necessarily a new message, but just a new, fresh face of delivery. I'm noticing that in my training classes, the newer crop of Sales trainees, are a bit taken aback by the antiquated material. They are all on VHS, or have terrible sound quality on cassette. Even the DVDs I have, are oldies but goodies. I use them however, because the message is what is key.

    If anyone has recently heard or seen a fresh face delivering the same message as the greats, please let me know. I am Not a fan of Grant Cardone really. That is not the type of selling we do. Gittomer is good, but a bit rough around the edges. Relationship selling is key. So if anyone has found newer or modern materiel that is not on VHS, or sales training sites that stream or allow you to download, I would love to hear from you!

    submitted by /u/DeamonB
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    Enterprise BDR to Sales

    Posted: 08 Nov 2019 09:45 AM PST

    I am working as an Enterprise BDR for a vertical SaaS company. My goal is to take the step into Sales - either at my current company or at another company like Salesforce.

    My timeline for interviewing for Sales has been pushed back several months. It's not the end of the world, but it seems like I am getting strung along and I feel very qualified and prepared for Sales at my current company. (My experience includes 6 years in a B2C/B2B closing role & 1 year at current SaaS company). I have exceeded quota as a BDR, pivoted and helped build out the Enterprise BDR sales strategy and significantly contributed to my teams' success.

    How can I move up my timeline to interview next month as my boss initially promised?

    Or should I look at companies like Salesforce (where I have good friends working & the Sales role will be much more interesting)?

    I don't want to jump around as I have been with my current SaaS employer for 11 months. But I also am ready for the challenge and growth of a Sales role.

    Thanks in advance for all of the advice. I am glad to add more details if helpful. Thanks r/sales.

    submitted by /u/cliebenow
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    SDR in Saas - How Much Experience to Advance?

    Posted: 08 Nov 2019 05:58 AM PST

    Hey All,

    As the title suggests, I am curious as to what you all think is an appropriate/standard amount of experience as an SDR (just entering sales) to make the transition into an AE/AM.

    My goal is to get the experience at the smaller Saas company that I am with and then potentially move on to a larger company where I can grow and earn as an actual Sales Rep in the Saas industry.

    Let me know what you all think!

    Thanks

    submitted by /u/Fat7ace
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    Top Cold Emerick Deliverability

    Posted: 08 Nov 2019 09:14 AM PST

    Hi, any leads on a service like SendGrid or Mailgun that his high deliverability for cold B2B emails? Did some tests with Mailgun, and the deliverability was REALLY low...any suggestions?

    submitted by /u/theNDSproject
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    3 sales jobs, 7 years

    Posted: 08 Nov 2019 08:29 AM PST

    Ive been in sales for a long time. I sold paint jobs at a body shop, repair jobs at a mechanic shop, and currently selling phones at a cell phone store. Problem is, none of these jobs have offered any real money. I consistently hit and acceed quotas, only missed two in 7 years. But with either hourly pay and no commish or a few bucks here or there as a "bonus" instead of commish. I can sell. But i need to make more money.

    I am not a huge fan of working at a dealership as the buy here pay here i was working at selling repair jobs really crushed my spirit and i hated going to work everyday. I love my current job..selling phones..but it doesnt pay very good at all.

    I guess what im looking for is some advice as to a "real" job..something that you know 100% pays well and a little more robust. So ething where the work might be a little tougher but making the sale actually feela rewarding both monetarily and mentally. Is this job real or is that just a pipe dream?

    submitted by /u/GdaIV747
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    automated email follow-up reminder

    Posted: 08 Nov 2019 07:58 AM PST

    I'm in SaaS and my job consists entirely of selling on the phone and through email. I'm looking for a gmail extension that works like gmail's built-in nudges but I want it automated for every outgoing email that doesn't receive a response.

    Essentially, the feature I want is to be notified after a couple days if I send an email and the recipient ignores me; that way I can follow-up.

    I know there's already a ton of extensions out there that do this. But the cheapest I've found is around $12/month. Is there one that's no more than $5/month for an unlimited number of emails? I don't want all the other features they offer. I just need the follow-up reminders.

    submitted by /u/glockfanatic
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    Need advice looking for new job in SaaS.

    Posted: 08 Nov 2019 07:02 AM PST

    Tl;dr I think I'm being disqualified in the application process because I've been working outside of tech for the past 2years. Advice?

    So a little about me... I'm in my late 20's, and have a programming background. I have worked in tech sales for about 5years, but my most recent experience is managing Channel Sales for an auto parts distributor.

    The part company was my families business and we recently sold and I am looking for new opportunities. Prior to starting that role I had just gotten a new job in tech that I only spent a few months at and left in favor of the opportunity to work for my family business.

    I think I differentiate quite a bit from the stereotypical SaaS sales person with my technical background. That coupled with my experience I feel like should at least warrant a screening to feel me out.

    I have been applying for about a month and have not gotten as much traction as I am used to receiving. I think this is due to (1) working out of the tech industry in my last position, & (2) because my position prior to that was extremely short term. I am confident that if getting screened I can explain the situation, but I think at a glance those can appear as red flags and are disqualifying me.

    I have just started using third party recruiters, but it's too early to tell what results that will yield. Also have not had much success with recruiters in the past.

    I think my experience puts me at a senior AM/AE position or in a management role (although I'd likely be less competitive in this field of applicants).

    What can I do to overcome this hurdle?

    Is there a best way to address the events in interviews?

    Due to the sale of the company, I'm not in the most dire needs, so was even considering going totally entry level and assuming I can work my way into a higher role in 6mo-1yr, but a large part of me feels like I should not have to do that.

    Thanks in advance guys!

    submitted by /u/WillDisappointYou
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    Att vs version

    Posted: 08 Nov 2019 07:01 AM PST

    Got hired with both, which one should I stick with?

    submitted by /u/thegreatBartoni
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    Sales Burnout

    Posted: 08 Nov 2019 06:24 AM PST

    I have been in sales for 5 years an feel like I am spinning my wheels. I make 40+ calls a day, send countless emails and even though I'm consistently a top performer, I feel like a glorified telemarketer. I have no interest in the product I sell, feel that I am under compensated (60k OTE in a large city) and genuinely do not know what to do next. I can honestly say the only things about my job that I enjoy are that I have a solid work life balance and my colleagues are kind.

    I have been looking for new opportunities but every job description feels the same. I am debating trying to switch into an AM or CSM type of role because I will get to have longer lasting relationships with customers and hopefully will have a bit less of the feeling of endless calls and rejection. I am wondering if anybody else here has felt this way and found a job that piqued their interest in sales again or if this is a sign I should find another career path?

    submitted by /u/cmariad92
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    Why do prospects have the inability to just say "no"? Why play games when they have no intention of buying?

    Posted: 08 Nov 2019 06:16 AM PST

    Got a guy who I've been trailing for a month keeps on giving me the run-around. I just need a credit card. Guy gives me the green light he's ready to buy. Fast forward 2 weeks and it's one excuse after another.

    "Card is in the truck!"

    "I'm swamped with customers call me back!"

    "Call me back at 3!"

    Like there comes a point where I'm sick and tired of being strung around just need to pull the trigger. I truly do not give a shit if you want my service, just tell me yes or no so I can close your account and move on.

    /Rant

    submitted by /u/Bodacious_Dad_Bod
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    Selling a service customers already have

    Posted: 08 Nov 2019 06:12 AM PST

    I sell temporary staffing services to manufacturers and logistics companies in a territory FULL of prospects. The challenge that I'm facing is that all of the companies I'm attempting to do business with already have one or multiple staffing providers that they're satisfied with. I primarily talk to HR, Production, and Plant Managers.

    There are a ton of temporary staffing companies in my area, so I'm certain that these managers get multiple calls a day from sales people and recruiters.

    How do I get a piece of the market share with these businesses who already use staffing services? Trying to build and foster a relationship with someone who won't even talk to you is awfully difficult, so I'm looking to you guys for some ideas.

    Thanks!

    submitted by /u/Tshort0421
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    Why not leave voicemails?

    Posted: 08 Nov 2019 03:34 AM PST

    I've read it quite a bit on here not to leave voicemails. If 90% of your calls are going to end up going to voicemail, why not leave your pitch on it? The DM will listen to it out of curiosity, and will count towards a touch. I'm starting to realize most people wont pick up the phone on a number they dont realize so why not just leave it?

    submitted by /u/flippytuck
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    Why is it that most people in sales whether AE or VP switch to a different company every 2 years?

    Posted: 07 Nov 2019 05:37 PM PST

    scripts for inbound calls

    Posted: 08 Nov 2019 02:01 AM PST

    Dear reddits,

    I'd like to ask you if you have some good materials or books to suggest me about inbound calls. I'm planning having some posters arounds the city, and I mean thousands with my phone number for piano lessons and I'd like to upgrade my selling strategy having some good inbound calls' scripts!

    Any suggestion is welcome!

    Thank you in advance

    Kind Regards

    Luca

    submitted by /u/lucaandfriends
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    How do you switch off after work?

    Posted: 08 Nov 2019 12:43 AM PST

    SaaS AE here. Love my job, very driven, but I'm having more and more difficulties to switch off after work and just try to enjoy my evenings and weekends. My girlfriend is starting to (rightfully) complain (unable to focus on our conversations, constantly checking the phone for slack/emails/LinkedIn and responding long after work hours while we're supposed to watch a movie or show), unable to properly work out or run without thinking about work and thus checking phone, not being able to read more than half a page because I can't focus, etc. This is starting to get out of hand and I want it to stop before it gets worse. If any of you recognize this and have been able to apply effective changes that have worked, please advise, I would be very appreciative. Happy Friday.

    submitted by /u/Didistarr
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