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    Friday, November 1, 2019

    A few things about SaaS Sales and Selling

    A few things about SaaS Sales and Selling


    A few things about SaaS

    Posted: 01 Nov 2019 08:52 AM PDT

    Every day, it seems, this subreddit gets multiple posts about 'the SaaS industry' and 'breaking into SaaS'. I can find and hyperlink examples if you want, but a quick search of the forum should yield ample results.

    SaaS, by definition, stands for Software-as-a-Service. There is some flexibility in how the term is used, but *generally* SaaS refers to a licensing and delivery model for a software and/or services. Saying you want to "get a job in SaaS" says almost nothing about the actual type of solution you are looking to sell. Maybe its Payroll Processing. Or Talent Management Software. Or CRM. Or ERP. Or something else.

    And its okay if you are new to some of these industries and not sure how to phrase the type of career you're looking for. I imagine most of us are here because we are trying to become better salespeople, further our careers, and learn more about the Sales world. And some people seem to be here to mostly brag about their commissions and wins (and that's okay too). But, if you are working in an industry that is generally more of a commodity (selling cars or water heaters or IT hardware) and would like to find a career selling transformational, high-value solutions, I highly recommend researching the actual products you would like to sell (or companies you would like to sell on behalf of). Learn about the value prop their product(s) delivered for customers, who their competitors are, what their differentiation is.

    Why? Because hiring managers are going to be looking for reps who have put in the effort to know what they are talking about. Why? Because customers generally have some extremely technically-oriented people involved in their buying process who will roll their eyes and pass over on a product if the sales rep seems like a dolt or can't convey the value of what they are selling. Yes, you will (hopefully) have a sales engineer to own product demonstrations and let you just focus on the selling process, but SDRs and Account Executives will largely be expected to handle discovery calls on their own and at all levels of the organization. Not just the budget-holding VP or C-suite executive (and their occasional lack of technical knowledge can be a whole conversation on its own).

    Transformational solutions aren't all just "SaaS". It definitely can be confusing. Here is a fairly helpful blog post (not mine) of how IT Deployment methods can be explained through an analogy. I present to you Pizza-as-a-Service 2.0.

    Anyway, sorry for the sass on this beautiful Friday morning. Close the week out strong and enjoy your weekends.

    submitted by /u/ThomBraidy
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    My total earnings for this year is roughly 1/4 of the net profit I brought in. How does this compare to you all?B2B

    Posted: 01 Nov 2019 06:46 AM PDT

    This is my first sales gig so I'm trying to get an idea of how my pay structure compares to others. Coincidentally, 25% of my YTD pay has come from commission.

    B2B inside sales. Base salary + 10% of net. Pay structure is tiered all the way up to 14% of net for commission but you can only move up tiers on Jan 1 of each year based on last years gross sales.

    Edit: base pay = 26k + 10% of net. 350,000 gross sales my first year - 11k in commission.

    submitted by /u/JackieMoon000
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    Software Sales Without a Degree?

    Posted: 01 Nov 2019 08:41 AM PDT

    Hey guys,

    Is it possible to get a technical sales job without a degree? I have experience starting an ecommerce business when I was younger although the bulk of my career was in car sales. 3 years selling cars and 2 years in internet sales management. I have applied to like 50 businesses and had 5 interviews but no luck so far. I have always made six figures in car sales so I have somewhat an idea on how to sell but no experience in software sales. My neighbor works in technical sales for an oil tech company and said he could help me get an interview although i'm nervous the lack of a degree could be my downfall. Any certifications, courses,etc I should take or keywords I should put on my resume to help increase my chances?

    TLDR: Has anyone ever made it into SAAS sales without a college degree? If so, what do you recommend doing?

    submitted by /u/Pavlovsdog16
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    Got this from a new customer after a challenging day and a few extra work hours. He copied my boss. Feels good setting up for future success :)

    Posted: 31 Oct 2019 04:17 PM PDT

    420luv,

    Sounds good.

    Thank you again for all your help today. The level of customer support you are showing on your company's behalf is far superior to the support we have experienced in the past. It is truly appreciated.

    Have a happy and safe Halloween,

    Customer

    submitted by /u/420luv
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    Let's chat about Solution/Sales Engineering

    Posted: 01 Nov 2019 10:51 AM PDT

    Wanted to put this question out to r/sales to understand the good, the bad and the ugly as it relates to sales engineering and demos in your sales org. I'm also interested in hearing from SE's on what they love/hate about working with their assigned sales people.

    I was spoiled early in my career by working closely with the enterprise account team at SFDC as an ISV partner, so I've seen what S-tier account management and execution looks like. That contrasts with my current gig, where there is a huge difference in both approach and execution between SEs. Some are great with product knowledge and poor at showmanship and vice versa.

    Is the teamwork aspect of it defined well in your org? Do you work well or close with your SE? Does your Salesperson drive you crazy by not qualifying prospects? Are details missed in the discovery phase that you have to recover in your product demos?

    Let's hear it!

    submitted by /u/C-rad06
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    Too cold to sell?

    Posted: 01 Nov 2019 08:38 AM PDT

    Hey guys I'm a door to door solicitor for my business. Is 54 degrees F too cold to knock on doors? Not for my sake but for the customers. I'd be out there in a blizzard if the customer thought it was appropriate

    submitted by /u/Tylerlackes
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    What data points are you looking for when researching a prospect before contacting?

    Posted: 01 Nov 2019 02:39 AM PDT

    What information are you looking for?

    New products?

    Acquisition info?

    Pricing?

    submitted by /u/ptrenko123
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    New subreddit aimed at car sales training, help, motivation and constructive criticism

    Posted: 01 Nov 2019 08:30 AM PDT

    I know there are a few general subreddits for: Sales, car sales, training, motivation etc. But, what I wanted to do was create a community where us sales people can go to learn and better ourselves. This isn't a place customers go to ask us question. This isn't a place for training or help for SaaS. This isn't a place for motivation iceberg images. This is a community solely for us to help each other, critique each other and better each other.

    r/CarSalesTraining

    I had this idea after posting a need for some email pointers and it flopped. Maybe the whole community I created will flop, who knows. But I know I cant be the only sales person that wants a community like this.

    So, spread the word! Lets make it great!

    submitted by /u/stevend1206
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    I am looking for an accurate web crawling/scraping software (paid or otherwise) for name, email and phone number. No cloud based scraping. What do you guys use? b2b

    Posted: 01 Nov 2019 12:34 PM PDT

    So i've been doing my scraping on a semi-manual basis. Compining a few tools that can be found online but i am wasting too much time.

    What are some good pieces of software out thare that would be able to crawl the web and scrape company name, numbers and emails from multiple websites?

    I found Email Extractor Express 6 which has a great interface but i am not sure i want to pay for it before i see what else is out there.

    I am trying to stay away from subscription based cloud services as much as i can.

    Any sugestions?

    submitted by /u/GaCoRi
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    9 Reasons Good Salespeople Fail

    Posted: 01 Nov 2019 12:25 PM PDT

    This post from Jason Lemkin on SaaStr's blog really opened my eyes. We often talk about great salespeople who could "sell anything to anyone" or "would be successful no matter where they went." Most of the time, that's not the case. So much of a salesperson's success depends on several factors mentioned in the blog. I have outlined a few below:

    1. B2B or B2C?
    2. Who is the target audience? IT people? Engineers? Salespeople? HR? Senior Citizens? Teenagers? Men? Women?
    3. How long is the sales cycle? If it's long, can you stay organized for the duration?
    4. Is the buyer an individual or a group?
    5. Do you thrive in selling $100 items? $10,000? $1M+?
    6. Are you organized? Do you need a structured process to fit into, or are you better off making due on your own? If you need training/structure, then going to a larger company with an established process makes sense. If you're more independent, smaller or emerging companies may make more sense.
    7. How technical are you? Do you want to sell something complex where sales engineers drive much of the process?
    8. Do you only want to handle inbound leads? Do you want to farm existing customers? Do you want to eat what you kill?
    9. Pick a great boss.

    There are a few more, but those are really important. I have seen people transition to sell to different audiences or different price points and see much better or worse success. If I ever look to leave my current company, I'm going to spend a lot of time thinking through those questions and then narrow down to the right companies. After that, I'll decide based on the right boss and comp.

    submitted by /u/frankfalafel
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    Received offer as a Sales Intern for a startup - right decision?

    Posted: 01 Nov 2019 12:06 PM PDT

    Hi all, hoping to get your opinion on a current situation I am in.

    I am a Junior finance and economics major with a passion for business, sales, and interacting with people on a daily basis. I most recently received an internship offer for TripActions, a Corporate Travel Management Software Startup, to be a Summer Sales Intern.

    I will be working in their manhattan office, being paid $20/hr, with a $1300 housing stipend per month, $250 commuter benefit, and $75 health and wellness stipend.

    I think it's a fantastic offer and it's such a fast growing company, I think that over the summer I will learn a ton about the industry and have the ability to get my hands on a lot of valuable work that most structured intern programs wouldn't necessarily provide.

    I was wondering if anyone could give me some insight as to what it's like getting into the sales industry with startups, especially how I should be looking at it from a perspective of a Junior in school. I know Sales is an extremely valuable skill, but I don't want to pigeonhole myself for senior year FT recruiting in the case that I do not like the company or the work.

    Any input is appreciated!

    submitted by /u/toastyavocad0
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    Entry-level sales role: Is the cubicle life unavoidable?

    Posted: 01 Nov 2019 11:04 AM PDT

    To preface: I'm a current college senior set to graduate in May 2020. I'm drawn to sales for its competitiveness (I'm a student-athlete), autonomy/independence, constant change, and earning potential.

    I'm at a crossroads when it comes to a first full-time gig. I interned as an SDR at a SaaS late-stage startup in the Bay Area as well as a large mortgage lender. I've received full-time offers from both, but I'm dying to get out in the field and into territory sales.

    There is something about sitting in the same cubicle for 9 hrs. a day that drives me crazy. I love sales for its irregularity and entrepreneurial vibe, and being stuck in an office drains my soul. Training in an office for a couple months wouldn't be bad, but not much beyond that. A mix between telecommuting, some office time, and constant travel is most ideal.

    The problem is- I'm looking primarily at SaaS jobs, and almost every single one wants you in the office for at least 1.5-2 years. Is this an unavoidable reality I'm just going to have to tough out? It also seems like territory sales jobs require experience and training I don't have.

    TL;DR How can I get into territory sales and avoid an office/cubicle as quickly as possible following college graduation? I'm open to almost any industry and location.

    submitted by /u/seajay29
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    Salespeople - what's been your biggest regret of your career? What would you have done differently?

    Posted: 01 Nov 2019 04:48 AM PDT

    Which position to choose: Sales Account Manager or Brand Management? Procter & Gamble

    Posted: 01 Nov 2019 10:32 AM PDT

    I am torn between the intern positions of sales (account manager) and brand management at Procter & Gamble. I will be having my interview soon so I'd have to give an answer between the two. I searched up the job description of both and they both seemed interesting and fulfilling, but I'd like to know the insight of someone who perhaps had experience in either of these roles. Thank you.

    submitted by /u/fryingpannnnn
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    Dear Sales Ninjas - where you at?

    Posted: 01 Nov 2019 10:30 AM PDT

    Dear Sales Ninjas,

    Context:

    • B2B Saas startup looking to serve more customers
    • Easy to sell product with short sales cycles ( 1 day to 1 week )
    • Saas sold as annual subscriptions

    Question:

    • What should I be looking for in the sales ninjas we hire?
    • Where could I find these sales ninjas?
    • Would sales ninjas refuse to work with us if we offered only commissions? (no base salary)
    • What's the fairest compensation structure?

    Would appreciate any guidance and wisdom in these matters

    submitted by /u/mazlano27
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    I am Designing and Developing Websites and Online shops for businesses !

    Posted: 01 Nov 2019 10:23 AM PDT

    Hi, I am a designing and developing Websites and Online shops ( Ecommerce stores) for your businesses. I am currently an IT student and this is my part-time job. I have been designing websites mostly as part of my studies but I also have made a couple of them for some clients that I found here on Reddit. If you're interested about getting your business a website or an online shop, then please PM me and we can talk more.

    submitted by /u/BoostedAnimalYT
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    Could get fired, advice? B2B

    Posted: 01 Nov 2019 09:14 AM PDT

    Ok for background I do advertising sales on register tape.

    The markets I've been working are in, shall we say, less affluent areas. I have had numerous people stand me up for meetings, or tell me they need time (I'm a one call close b2b sales rep) etc whatever It's been a slow month Last month I also struggled However

    Last week I sold a deal worth $18000 Which is more than my quota for this month However the guy I sold the deal to got sick (legitimately) and was in the hospital and because of this we couldn't get ahold of him to pay. He was supposed to pay yesterday but his dad died. Obviously I cant control that but because the deal has not processed yet, even though the guy is legitimate and his reasons are not lies, my company informed me that they likely will fire me this afternoon if I can't close something today.

    Typically my company is like, two weeks no sale, you're out. When I first started I was doing great, but some markets as I'm finding out have been burned completely and overworked so it's not as easy now. The guy I sold to told me he will call me after the funeral (cringe) to pay his account (yikes I feel awful)

    I guess my question is, if this does go through and I don't get fired today... obviously I need to look for a different company, right? It's always like this. Threaten to fire you one day and then they act like nothing happened. They do this to a lot of ppl apparently and it's very stressful. The culture has become toxic honestly.

    Also I guess advice on how to handle it in the event I do get fired would be great

    Also I know, "buyers are liars", at first I didn't believe the client either. But he really was in the hospital and his dad really did die So this doesn't apply to "client is lying" at all

    Another tidbit/ my company has laid off the entire rest of my sales team in this state. I'm the only one remaining. They dissolved the southern states region aside from me and are focusing only on the northern state teams. They kept me because I have a high closing ratio and because they didn't have an on paper reason So now "your sales are slow this month" is the reason I guess Thinking maybe they want me out in general because the rest of my team was laid off

    Idk. Advice please :/ thank you

    submitted by /u/CubanaCat
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    Question about cold outreach email setup

    Posted: 01 Nov 2019 08:49 AM PDT

    I'm warming up some new domains and emails for cold email outreach but am unsure whether I should be configuring the new emails as an alias of my current email in gmail or if they should be separate.

    If they should be separate, should they be under and entirely different gsuite or can I just add it to my account without adding it as an alias?

    Does anyone here do their own outreach setup like this? We don't have anyone on our team to do this yet and I'm not sure where I should be learning these things.

    submitted by /u/backpackpat
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    Considering switching to Channel management - want opinions

    Posted: 01 Nov 2019 08:22 AM PDT

    Looking to get some advice on career trajectory from people who have been there. I work in inside sales for a semi-early stage tech company that operates similarly to a software/SaaS company in terms of sales process and target prospects. It is capital equipment with a software component to it geared towards industrial companies ie. Automotive, distribution/warehousing, auto suppliers, plastics/packaging manufacturers etc.

    In Inside sales we're doing tip of the spear type stuff, prospecting, trade shows, answering inbound inquiries, qualifying leads and getting them prepped with a scope of work and ROI analysis before passing them onto the strategic sales team. As we're growing we're trying to focus on a core set of customers that can provide a high 'lifetime value' as customers, so really the big boys. Any other leads that come in we're going to pass onto indirect sales channels (which we don't have yet). Putting my opinion on that strategy aside, we're going to be opening up channel management positions and my boss (VP of sales) said he wants me to interview for one.

    I want to get opinions from people in channel management who have done this type of work especially getting it started up. There shouldn't be a lot of partner development in this role, just managing existing partners when they're aligned. One person told me there should be a channel sales manager and a channel partner manager for non-sales related management tasks like the relationship and processes.

    To me, it seems like it would be a decent pay hike and be potentially lucrative in the long run but would be a huge pain in the ass and ultimately a pretty thankless job. On the bright side we're gaining a lot of recognition and the company is doing really well so we might have people lining up to be distributors for us soon so it might not be so bad.

    I'm pretty happy in the inside sales role. We fly under the radar enough that we're left to do our job and we make good money for it. There may be a management job opening up to manage our team which I think would be interesting as well. We've never had an inside sales manager but at our growth rate we'll need one soon.

    About me: I'm 32 recently married no kids yet but prob soon. We both make a pretty good living (mid-high 100s between both of us). I have some rental property income that basically covers the mortgage but am always on the lookout for more but she wants to find a bigger house first since we live in one of the rental units.

    submitted by /u/Iwantmypasswordback
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    looking for career in SAAS!

    Posted: 01 Nov 2019 08:12 AM PDT

    ive been a car salesman for about 3 years now i do very well but the time and effort into this can be very long and id actually like to have some days off! Ive been hearing on this sub that SaaS is the way to go how do i go about finding a good company? where can i find them I live in north atlanta i need help

    submitted by /u/murdosuave
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    How to hire sales?

    Posted: 31 Oct 2019 09:25 PM PDT

    Hey guys

    My team and I are finishing development on a cool software platform which allows sales professionals to work from home and build a book of business. It's a good opportunity in an exciting space. The role is commission only but it's uncapped and flexible - work anytime and from anywhere, and collect checks quick since each deal takes 1-2 weeks to close.

    Only one problem - we are not sure how to find and vet sales professionals. I'm hoping to find some suggestions and maybe leads.

    Hungry and sharp sales/marketing folks - where are you?

    submitted by /u/o0oo00oo0o
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    If I (fresh grad) did not close any B2B deals after a year of joining, what can I do to continue my tech sales career in another tech company?

    Posted: 31 Oct 2019 09:20 PM PDT

    Joined for 3 months. Products are not ready to hit the enterprise market, not partner-ready as well to request help with distribution. No experienced enterprise sales lead in the team. I have to read books about complex sales such as SPIN, WhaleHunting and Challenger Sales to improve myself. I even pay for my own LinkedIn Sales account as my seniors do not believe in it. I am not optimistic in closing anything in a year and I am looking for a way out, but without a track record, I will look like a failure. However, I do love sales and I would love to continue my sales career elsewhere with a more promising team at least... market is always hard regardless of where it is.

    submitted by /u/graylia
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    Is 99 percent of B2B phone sales cold calling? Email, texts, linkedin, etc don't seem to work at all

    Posted: 31 Oct 2019 01:18 PM PDT

    How do I improve as a salesperson?

    Posted: 31 Oct 2019 10:08 PM PDT

    I currently work at a phone kiosk inside Costco and most of my customers are older folks who know absolutely nothing about phones. We usually sell them an iPhone or Galaxy phone and cases/insurance. My job is heavily based on commission which is difficult to achieve. I am currently doing pretty well but want to do better. I specifically want advice on how I can get more sales for phones or switching people's carrier as well as cases/insurance.

    submitted by /u/dbailyn
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