Best techniques to stop a customer from going dark? Sales and Selling |
- Best techniques to stop a customer from going dark?
- Is the fortune really in the follow up?
- Hi! How do you convince a customer to sign up for a store credit card (Banana Republic)?
- How Important is GPA When Going Into Sales?
- Would this be a turn off on a sales resume?
- I end up trying to do 10 things at once and get nothing done... Account management at a new startup
- Pickup Artist Strategies Techniques and Confidence compared to software sales
- People who are in the waste/recycling industry, what helps you find new business?
- Property Owner Prospecting List
- Is the fortune really in the follow up?
- Just got a wine sales job offer, no clue what I'm doing
- Relevancy of retail cell phone sales.
- Transferring calls to sales rep
- Insurance sales?
- Back in the field!
- The best way to deal with potential clients being flaky or ghosting us after we give a quote for development costs.
- How often to check in with a warm prospect who’s waiting for certain things to finalize before buying from me?
- I was told by my boss not to read books
- Cold call ''Do you want to sell something?''
- B2B Sales metrics for CFOs - What do you think about this piece?
- Account managers did I make a bad decision?
- the problem with sales training
- Where to get Sage Crm Users Email List ?
| Best techniques to stop a customer from going dark? Posted: 25 Sep 2019 05:49 AM PDT I have good initial conversations with prospects but, then after a lot of the time they go dark. Anybody got any techniques to stop this or to reconnect with them again? [link] [comments]  |
| Is the fortune really in the follow up? Posted: 25 Sep 2019 09:04 AM PDT I know that is a common thought, the fortune is in the follow up. How much success do you have in constant following up in a so/so prospect compared to initial contacts with new customers? [link] [comments]  |
| Hi! How do you convince a customer to sign up for a store credit card (Banana Republic)? Posted: 24 Sep 2019 11:43 PM PDT Hi, just started working for clothing store, I have been struggling to have someone sign up for one. Do you guys have any tips or a script that can help me overcome objections and be a better closer, thanks! [link] [comments]  |
| How Important is GPA When Going Into Sales? Posted: 25 Sep 2019 11:58 AM PDT Backstory: I'm a college student concentrating in Finance and Marketing. I interned at this SaaS company last summer (going into Junior year) and absolutely loved sales. I got to spend time with the SDR's and ISR's and really see myself in that role. I got an extension to continue working part time in Sales Ops and have used it to keep networking. As long as I'm getting my work done I can shadow/ spend time on the sales floor. I was the only intern who got extended and the directors in Lead Development and Inside Sales know what career path I want to go down however they don't offer part time positions there. I still have 2 years of school to go but I'm getting really impatient. I've maxed out on credits this semester taking 21 and have approval from the dean to take 24 next semester. Doing this would allow me to graduate a semester early in December and I know I'll have a position as an LDR waiting for me. Dilemma : Should I just hammer out these credits as fast as I can and let the GPA tank a little? I have a 3.8 GPA and am very aware of the 80/20 rule. Through college I've spend 80% of my time chasing that 20% and yes that's ineffective but it got me the internship that got me in this position. I'm thinking it'd be smarter at this point to use 20% of the time to get that 80% in my courses, let the GPA fall a little, and wrap it up quick. I'd love to hear your inputs. [link] [comments]  |
| Would this be a turn off on a sales resume? Posted: 25 Sep 2019 11:38 AM PDT The most sales training that I have gone through is through my own research and studying, as well as other job experiences. I do not have any official sales certs yet, but I have gone through Jordan Belfort's Straight Line system. Would that be a turn off on a resume? Worth putting on there? [link] [comments]  |
| I end up trying to do 10 things at once and get nothing done... Account management at a new startup Posted: 25 Sep 2019 11:09 AM PDT I've recently started a new job as the sole account manager in a new startup. Being a new startup there are so many things that need doing or there is no process in place. The list of things that need doing is endless and the list is getting longer. Plus there is a huge time pressure to gain some big customers before the end of the year so new business development is a MUST right now. They are raising investment money and need to show progress with their target retailers, plus cash flow will be a issue unless I bring in some big customers. Overall there is so much to do and I'm struggling to balance everything. I create my task list but it just feels like I'm not making any progress as new business development alone could be a full time thing for me right now. I'm just starting my second week and after getting myself set up I'm only just starting to get into the new business development. Could anyone give me any tips or advice around how to deal with this and prioritise and plan out my time? How to segment my days/week in order to be most effective? Any examples of how your week is structured as an account manager would be useful. I feel like I need to create a structure and stick to it but I'm unsure how to record a structure and ensure I stick to it. Its really a job I absolutely want to excel and succeed at, its a dream position for me but I'm already feeling like there's too much happening... Stress!!! Thanks everyone. [link] [comments]  |
| Pickup Artist Strategies Techniques and Confidence compared to software sales Posted: 25 Sep 2019 11:05 AM PDT Do you think one has an effect on the other. If one was to practice pickup until it is perfect do you think those skills would translate or make it easier for an incoming sdr/bdr to get up to speed in sales? Always wondered this as I pretty much studied pickup for years. Now I am a bit out of practice because of a 3 year relationship but about to get back on it especially if it could positively effect an sdr position I am trying to get. [link] [comments]  |
| People who are in the waste/recycling industry, what helps you find new business? Posted: 25 Sep 2019 07:08 AM PDT I'm currently an outside salesman for a trash and recycling hauling company. My boss doesn't use any type of computer software pertaining to outside sales, it's completely on our own. I have been struggling bringing in new business. Cold calling doesn't work, and keeping an eye on empty building waiting for people to move in doesn't help either. Is there something I'm missing here, something that will help me get my foot in the door with these new warehouses/facilities that I KNOW will need to use our services? [link] [comments]  |
| Property Owner Prospecting List Posted: 25 Sep 2019 10:46 AM PDT Anyone have any good sources for lists of property owners? I understand I'll have to pay for it. Just wondering good sources. [link] [comments]  |
| Is the fortune really in the follow up? Posted: 25 Sep 2019 09:19 AM PDT I know that is a common thought in sales. Based on your experience though is most business gained on first calls or following up with people you have never spoke to or went dark on you? [link] [comments]  |
| Just got a wine sales job offer, no clue what I'm doing Posted: 25 Sep 2019 08:59 AM PDT I just got an offer for a wine consultant job with a large distributor in a major city. I have no clue what I am doing. My background is in hospitality, and I've worked in alcohol retail for the last 2 years, mainly with beer and liquor, and also on the marketing side (social media). I honestly have no idea why I got this offer. I went on the interview thinking nothing of it...it was just to just start practicing to interview. The job is draw against commission...commission only I guess that means. I honestly have no idea how to go about walking into an account and start talking about the portfolio, and how to have the buyer agree to work with me vs. the hundreds of other distros in this city. I have small knowledge on wine but I do read up on it often trying to broaden my knowledge. My lack of confidence comes from my lack of sales experience. Any insight on a day in the life of a wine sales rep will be much appreciated. Where do I start? What should I expect? Will I be working 24/7 365 days? What should I know to get someone to buy from me? Close a deal? What do you say when you first walk into an account/call an account? I know this is all very general but I'd like to start getting some insight and I will ask more questions as they arise. Thanks in advance! [link] [comments]  |
| Relevancy of retail cell phone sales. Posted: 25 Sep 2019 07:26 AM PDT I'm about to turn 21 and I'm looking to transition into a sales field with more opportunity by next summer. I work at a major cell phone carrier and typically lead multiple stores in sales, however how relevant is b2c experience when applying for more professional roles like an SDR for a Saas company? I have a fair amount of time until I want to transition so what can a 21 year old with no degree do to make himself a more competitive applicant aside from performing at my current job? Also I could get an associates in business administration in about a semester. Is it worth the time and money if I don't plan on finishing my bachelor's? [link] [comments]  |
| Transferring calls to sales rep Posted: 25 Sep 2019 06:54 AM PDT I am happy to announce that after working here 1 month with over 30 customer service agents in our office I am in 4th place for the number of sales from call transfers. I would still like any help or advice you can give generating a "script" My job is assisting with their electric installation over the phone. I am supposed to transfer the customer to a sales rep for home insurance. If they make a sale I get commission. But it is difficult to get the customer to say "yes" to be transferred. I think I need to be more knowledgeable about what the insurance offers so I can give them some benefits. What would you say to the customer to make them interested. Should I try to scare them into thinking they need the coverage? [link] [comments]  |
| Posted: 25 Sep 2019 06:36 AM PDT Hello everybody, I've been working at an insurance company call center (big presence in California) for about 3 months taking inbound calls. Sounds sweet right? Thats what I thought when I took the job. I was so used to making 100 120 outbound calls in my last gig, getting through gatekeepers and overcoming objections that i thought getting back into the insurance world would be a nice change of pace. The problem I'm running into is that we are NOT competitively priced whatsoever (think 1.5 to 3x higher everytime). I'm having a hard time showing value because (most) people don't care what they are being covered for because everyone has a "I've never had a claim, it'll never happen to me" mentality. There are people here making great money and I might need to pick their brain but i wanted to come to Reddit first. Have any of you had luck in insurance sales (not a broker) and showing value other than explaining or gaps in coverage and playing the what if game? Thanks! [link] [comments]  |
| Posted: 25 Sep 2019 06:34 AM PDT Just got a new job with a Series-A startup to own a large territory. I have been closing business for the past 5 years from an inside role & always under a field rep. Happy to say that anything that comes into my 13 states is mine. Happy hunting out there guys! [link] [comments]  |
| Posted: 25 Sep 2019 06:31 AM PDT Hello, Any advice on how to handle people that drop all communication after you give a quote for a project? We are a new development company that focuses strictly with Flutter. We are really able to match or undercut our competitors when clients need their apps made for IOS, Android and Web due to the technology being cross platform. The problem that we are facing is when we give a quote, most people never respond back. This could be due to 3 things 1) Our prices are too high (I'm open to the idea but based on my research, it is not) 2) We are getting a lot of "tire kickers", meaning they are they are more curious than actually motivated 3) We are not getting the right target audience [link] [comments]  |
| Posted: 25 Sep 2019 05:41 AM PDT Basically, I work in a fairly commoditized market with a lot of competition (dental merchandise), so I'm not really used to having a prospect on the hook for a $36,000 purchase. My prospect has "committed" to buying from me, but claims she is waiting, but I'm not sure what she's waiting for. We've spoken a few times and emailed back and forth over the last month or so, and the answer is the same—"Thank you for checking in. I will keep you updated on when we'll need the [item] in the office. Talk to you soon." We have good rapport, but I feel like she's shopping with my competitors and just doesn't want to tell me. How often should I poke her to get updates without scaring her away, offending her, etc? And, how is it best to go about "checking in" without just "checking in"? [link] [comments]  |
| I was told by my boss not to read books Posted: 24 Sep 2019 08:16 PM PDT I had a meeting with my boss today and asked him if he had any book recommendations on sales and he told me not to read any books and just do what they say to do because I need to know technical information more. Should I follow his "advice" or just keep reading sales books as I normally do? [link] [comments]  |
| Cold call ''Do you want to sell something?'' Posted: 25 Sep 2019 12:46 AM PDT First seconds of the call and they say ''do you want to sell something''? Most of the time this leads to a dead call for me and wondering how you respond to get through with the prospect? ''Yes, based on that i can provide a solution that fits your needs -> question''? [link] [comments]  |
| B2B Sales metrics for CFOs - What do you think about this piece? Posted: 25 Sep 2019 01:58 AM PDT Two metrics often measure the success of an organization's commercial effort: turnover (or its growth) and profitability (or its ratio over turnover). While a sales team shall always be measured by its capability to generate additional profitable dollars to the company's top line, these two metrics are too broad to assess the performance of any sales team effectively. A growing and profitable business is not the responsibility of the sales team; it is the responsibility of the entire organization. As Frank Cespedes puts it in Aligning Strategy with Sales, "Effective selling is the outcome of strategic choices and organizational systems, not only sales efforts." So if the revenue generation is not the sole responsibility of the sales organization, what is it? In my opinion, a sales organization performs in three dimensions:
There is only one way to evaluate whether the company's sales force is broadening the customer base sufficiently: the (customer) breadth ratio. While reviewing a sales period, for our example Year 1 vs. Year 0, here is how you calculate it. Breadth ratio = (new customers Y1/lost customersY1)/total customersY0.While setting the sales team acquisition target, it is good to keep in mind the industry life-cycle of your company. In the introduction and growth phase, the ratio should be above 2. A ratio between 1.1 and 1.5 in the maturity phase highlights maintained performance. Finally, a score of 1 or above in the decline phase is a significant achievement. In cases where a company has categories or products in the different stages of the product life-cycle, monitoring at the product/category level will be more effective.
The customer depth ratio indicates the evolution of your products or services within your customer base. The calculation is fairly simple for a period: (customer) Depth ratio = Total products sold / Total customers If you are in a fast-moving goods industry, I recommend to calculate it in this form: FMCG Breadth ratio = Sum different categories per customer / Total customersTracking this ration every quarter allows you to assess whether your sales force is gaining share of wallet at its current customer base.
Finally, I am always astonished by the low level of intelligence generated by the sales department within B2B companies. One of the critical characteristics of the B2B channel is its low availability of market data. Implementing a simple, timely, and systematic root-cause analysis for lost customers or failed product introduction can work wonders for any organization and shall be part of any business review. To sum-up, all sales professionals need to be measured by the top-line and bottom-line of their area of responsibility. Keeping these metrics in the bonus scheme of any sales representative is a given. Uncoupling a sales professional's success from the company's performance is not a good idea. Nevertheless, top-line and bottom-line targets go beyond the sales professional's performance; it highlights the entire company's capability to generate value within a geographic and timeframe. The breadth ratio, depth ratio, and root-cause analysis allow the assessment of your sales team's actual performance. [link] [comments]  |
| Account managers did I make a bad decision? Posted: 25 Sep 2019 12:32 AM PDT I live in a very expensive state. I was offered an account manager role for $13/hr no sales/commission ( i havent worked in 8 months). This is my first account manager job. I been with the company for 2 weeks and I am already doing great. I learned the material in two days (super easy). The company has 8 other employees and they have all been there for 3+ years. How much do you think they make? I dont believe any of them are making what I am (struggle bucks). I will not be getting a raise at this job. I feel like I should not have taken the offer because im already looking for a new job that pays more. Im also on probation until evaluation. They dont let me sit in cubicles like the other employees even though theres 1 empty spot, I have a desk off to the side with a camera on the wall in front of me and he told me its my permanent spot in the office. FYI- I know I don't have "enough" experience to make a whole lot of money but I could easily lie and get a better job so yes I get it but... [link] [comments]  |
| the problem with sales training Posted: 25 Sep 2019 12:13 AM PDT I made another thread is it unethical to bug the rooms to listen to your coworkers make sales. here's the concern, sales training is fun and all, but you don't actually get to hear real sales meetings. all the chats are fake so you don't really learn much. You can't hear the real conversations because that's an invasion of privacy. I asked my sales teacher, who claims to have a 90% close rate, about this and he was like, no, that's an invasion of privacy. We learn all this shit, what to say and when, but you can't really fake it because when you're roleplaying with your friends it's not identical. So I wonder if he said no because it's illegal or because he's lying about his 90% close rate. Just saying. Like, I know it's illegal, but it still sucks because you don't get to hear real sales conversations. [link] [comments]  |
| Where to get Sage Crm Users Email List ? Posted: 25 Sep 2019 03:37 AM PDT Avail the Sage CRM Users Email list and gain crucial business insights. Enlarge your business with our highly functional and reliable Sage CRM Users Email List. Sage CRM is a software product used in Customer Relationship Management in the market for small, medium, and large businesses. [link] [comments]  |
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