Business Ikea wants to build homes in Britain that cost what the buyer can pay

An employee came to me to discuss issues she was having with her team. They seemed unmotivated and directionless in the project they were supposed to be working on. I recommended a few organizational management strategies to help address this problem. It turned out that the team members were unclear on what was expected of them. I tasked this employee with laying out weekly goals on a reasonable timeline to hammer out this project with her team. I also suggested she present them with an anonymous questionnaire (to get honest answers) about their expectations of her. It turned out some of the team members weren't on the same page. They were all from different departments and some of them were from different generations where a different degree of conduct in the workplace was deemed acceptable.

One of the younger female employees who we will call Brithany was taking issue with the way she was being addressed by one of the older male employees who we'll call Herb, who was brought in from the logistics department. She was not appreciative of him addressing her as "honey" or "sweet cakes". I decided to prescribe the two of them a pow wow at Patrick's pizza parlor. Unfortunately, they seemed to reach a stale mate at the pow wow, even though I was there to arbitrate. Neither employee would give an inch. Herb thought it was ridiculous that he'd have to change his behavior after working at the company for over 20 years. We tried to negotiate, and perhaps find some middle ground. I suggested that he be allowed to continue to call her "sweet heart" or "honey" as long as he kept physical contact to a minimum, as well as retiring the name "sweet cakes". He was not willing to budge on this one. On the other hand, the younger female employee felt that she didn't want him to be allowed to address her at all, in any way, including by her name. She proposed that all their communication should be done by email, using alias's to avoid any uncomfortable situations. Unfortunately this would slow progress tremendously, seeing as they need to be in constant communication to proceed with this project. The male employee argued that this was ridiculous, as they worked two desks apart.

Regrettably after about 10 minutes of negotiations, they came to a complete standstill. Brithany, became increasingly unresponsive. She refused to look up from her phone and would only communicate with groans. Anything that Herb or I said to her was met with a long drawn out sigh. On the other side, herb seemed distracted throughout the entire meeting. His attention seemed to be drifting away from me and my attempt to amend the situation, and over to Brithany who he seemed to stare at unrelentingly. This seemed to make her very uncomfortable which is possibly part of the reason she shut down about 10 minutes into our discussion. I was dismayed as in addition to all this, Herb had eaten about two thirds of the pizza I ordered for both of them at this point, and had put the rest in a to go box. It was unclear if Brithany felt comfortable having more than the one slice I had served her, which was clearly a bad sign for two people that were supposed to be working on a project together. Starting tomorrow I am taking a three week paid leave, and am tasking you, our HR intern to think of a reasonable strategy to mediate this situation so that we can keep the project moving efficiently. Please be comprehensive and consider both sides in your response.

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