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    Thursday, February 7, 2019

    What's the hardest thing / biggest problem for you of working in Sales? Sales and Selling

    What's the hardest thing / biggest problem for you of working in Sales? Sales and Selling


    What's the hardest thing / biggest problem for you of working in Sales?

    Posted: 07 Feb 2019 06:34 AM PST

    I don't want to give any potential examples, but as someone who has worked in sales now for 10 years, I really wonder what gives my peers the biggest headache from working in sales

    submitted by /u/tornfm
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    Newbie in sales stressing over the new job

    Posted: 07 Feb 2019 09:13 AM PST

    I've just landed on my first sales job. This was never something I thought doing. In fact, it was pretty random. The job ad was pretty misleading but I had 3 interviews with them and I was pretty hooked on. The bosses and the coworkers are super motivating and they claim that there is nothing to stress about and the job isn't even that complicated once you learn certain things. But they are talking about amounts of money that I haven't thought about having in my life. I'm currently in the training period, I think I'm doing pretty well and I come across as a confident person. However, I get back home and I get all anxious. I know I have a chance to earn amazing money and I'm scared that I won't do it well enough and lose this opportunity. Any insights on how to deal with stress related to first sales job? Also, what is the top tip you'd give for a beginner? Many thanks in advance!

    submitted by /u/Baltabalta
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    [QUESTION] When a prospect takes your system design that you spec'd out and goes to another vendor...

    Posted: 07 Feb 2019 07:47 AM PST

    Customer took the bid out to another dealer that is apparently quoting at cost and blowing me out of the water. What do you do in this situation?

    I took the time to assemble and troubleshoot this fairly large system, tailoring it just to their needs. (This is the pro audio industry, going into house of worship market.) Now they won't even let me see this new dealer's quote to make a counter offer. I know you can't take these things personally, but I wonder how to even begin to try and save the sale at this point. The prospect sounded a complete 180 on this last call and only cared about the price point.

    Thanks to all on this sub. Any tips on how to avoid this going forward are appreciated!

    submitted by /u/PMAwaffle
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    Staying calm during reference checks

    Posted: 07 Feb 2019 07:37 AM PST

    I am at the goal line with what appears to be the best fit for a job I've ever interviewed with. They've treated me so great through the process, been incredibly transparent, and we've been in sync.

    I have had 5 interviews and all 5 have given me their buy in. Yesterday, they started checking references for me. This is their final stage before an offer.

    The head of talent said "we usually need 6-7 but since you've had such high praise through the process, we only need 3-4." They're asking my former manager, teammate, and an SDR I've closed for in the past.

    They have given me so much reassurance and my references are really good, but man, I hate this part of any interview process. Staying calm is so hard.

    submitted by /u/monchlar
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    Losing with grace: conducting yourself when a prospective customer/client tells you no deal

    Posted: 07 Feb 2019 09:02 AM PST

    I work for an industrial electronics manufacturer. I very frequently work with picky customers who have their quirks in what they want to use. My particular market also takes a while to build trust in the PERSON they are working with. I frequently take L's in getting our product into large capex projects.

    That being said, within the last year I have dealt with a couple of different sales folks (albeit in different industries and unrelated to work dealings) that have gotten extremely defensive/rude when being told that I am pursuing other options or that they did not earn my business.

    I obviously can relate in the fact that winning deals can drastically affect ones financial situations due to how we make a living, but why is there no integrity about how we act when losing a deal? Is there no recognition that one would not go back to those companies as long as the same sales rep is used, and our customers probably feel that way too?

    What are your thoughts on this?

    submitted by /u/mississippimaker
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    Does anyone here utilize direct mail for cold outreach?

    Posted: 07 Feb 2019 08:32 AM PST

    I've been considering sending personalized physical letters directly to some of the larger accounts I'm targeting. If anyone uses this as a tactic, I'd love to hear your thoughts and process behind it. I'm also curious how you approach your cadence afterwards and what your results look like.

    submitted by /u/Riptech
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    I'm selling IT-services for a small firm (30 people). I'm fully dependent on cold acquisition, and have no back-up from marketing or other sources of lead generation. I haven't landed an order in weeks. How do my peers deal with this?

    Posted: 07 Feb 2019 07:51 AM PST

    One of the problems is that this company is a scale-up. They've had some really bad experiences with former sales consultants, which makes them reluctant to invest in sales any more than they've already done. I'm the first one they actually hired to explore the 'cold' network. I've got no back-up from a marketing team or so and I don't have any reliable lead-lists. In other words: there is no form of lead generation, and my existing network is drying up fast... The only thing I have is LinkedIn and Google, so I'm calling based on that.. with no results at all.

    How do I tackle did in the best possible way?

    submitted by /u/DutchNobody
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    Stepping on Toes

    Posted: 07 Feb 2019 11:28 AM PST

    So in the past 24 hours I've had two occurrences I'm not sure if I should be pissed about or not.

    1) Had a lead on my list, given to me by company owner. "Met this guy, please bring him into the circle." I follow my routine reachout procedure, never so much as hear from the guy. Just last night he hits up the owner (who he's friends with) says "Hey, sorry, things got crazy, I'm ready to come on now, I know you guys reached out, I'm ready to talk." Owner alerts me of this and tells me to try him again, I reachout literally minutes later (no answer, lolz).

    My manager, not the owner, reassigns the lead this morning, after I've already reached out to the guy to a different colleague. WTF? And he can even see the interaction between myself and the owner, as it is documented.

    2) I'm working 2 separate sides of a company for 1 deal. Ultimately there will be only one deal made but I am working both sides to hedge my bets. Both sides are aware we're all talking. If I bring the whole company on, SaaS, great. If the company opts against, I can still hit up the individual who wants it. Company is the big picture though, without a doubt. I have a demo with the company later today. I just found out, looking at the notes in my other point of contact that another rep started calling on that lead even though my notes specifically state to hold.

    I'm actually pretty pissed right now. Am I out of line here? Radio silence from my manager so far.

    submitted by /u/ghostoutlaw
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    is there any free sales training for a fresh grad wanting to learn more about sales ?

    Posted: 07 Feb 2019 11:23 AM PST

    i am new to sales and want become sales rep but i have no experience and dont know how to sell yet.

    I know that the best training would be to get hired by a legit company but i dont feel i am there yet. i have no experience and dont feel confident enough to pitch to a decent company.

    what are the best free or cheap resources to understand sales more and learn how to sell before i start really hunting for jobs.

    submitted by /u/need_sales_job_nyc
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    Considering an offer at Comcast xfinity anyone have any insight into the retention department?

    Posted: 07 Feb 2019 11:19 AM PST

    I have been through all the screening interviews and the orientation seminar. I have yet to hear about a commision structure even after my personal one on one interview. The company made it seem as if this call center job could be easy to get moved up. I would like some feedback into the company more than what I can find from the company videos and glassdoor reviews. Potential earnings for this position according to the presenter is anywhere from 45-80k. Glassdoor says 33-46k. Anyone worked a comcast call center? How was your experience? Was upward mobility attainable?

    submitted by /u/Mattsn002
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    Thanks?

    Posted: 07 Feb 2019 11:08 AM PST

    What does everyone think of "Thanks," as a sign-off?

    I've noticed some of the best reps at my company use this over the traditional "Best," "All the best" etc.

    submitted by /u/BKHoosiers
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    what should i expect?

    Posted: 07 Feb 2019 07:21 AM PST

    hello everyone, i'm not exactly sure if this would be the correct place to ask this and if it's not and someone can point me in the right direction that would be greatly appreciated.

    so tomorrow, i have an interview at a sales and marketing firm. i'm pretty sure i will end up getting the job. i was interviewed by the CEO for my first round of interviews and he seemed like he took an interest in hiring me. but to be completely honest i've read everything on their website and even a few different articles on what to expect from working at a sales and marketing firm, and what exactly they do because i really don't understand it for some reason. my main work experience has just been all customer service like in a store.

    i was wondering if someone could give me a really simple explanation as to what they do, and any other tings i should expect/be wary of working in this field?

    thank you in advance for any and all information. :)

    submitted by /u/TheIr0nLlama
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    Best way to answer "Why do you want to work in sales ?"

    Posted: 07 Feb 2019 11:04 AM PST

    alright so i am a fresh grad and i am one of those people who never really had a passion for engineering, medicine, etc and i dont want to be stuck in a traditional career.

    I want to work in sales for the flexibility and money potential and i feel my personality is a match.

    in addition i would eventually like to become an entrepreneur and knowing how to sell is a key skill.

    basically:

    i want to learn how to sell.

    i want to make REAL money.

    dont want to be stuck in traditional careers

    what is the best way to summarize this when i get asked the question "why sales?"

    submitted by /u/need_sales_job_nyc
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    Newbie in sales! I need help with desired compensation

    Posted: 07 Feb 2019 11:03 AM PST

    Hello everyone,

    I was just interviewed for a sales position for a popular magazine within the cannabis industry.

    I have worked in the retail side of cannabis for a while so I'm experienced in sales in perhaps a different way.

    I wanted to know what number I should get back to them with. I don't want to lowball myself, but I don't want to throw something so ridiculously high that it turns them off.

    I will be getting commission and benefits. I'd also want to ask about stock options and about a 401K. Is that inappropriate to ask?

    Thanks for all the help as I'm very green to all this (pardon the pun haha)

    submitted by /u/chinchaslyth
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    Sales Newbie - Sell Me Your Tips

    Posted: 07 Feb 2019 10:58 AM PST

    So I just got hired for my first job, Geek Squad! Part of my job will be selling their infamous Tech Support Plan which is an annual plan. I would like as much general advice for sales as possible and if you have experience similar to selling an annual plan of some sort, I'd love to hear your tips!

    I come from a couple different retail jobs so I understand the basis of sales, but I want the cutting edge tips from you guys! Any help would be super appreciated!

    submitted by /u/KemosabeTheDivine
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    Best Term To Summarize

    Posted: 07 Feb 2019 10:24 AM PST

    Finding that pricing a tool with 'Educational' pricing confuses some Non-Profit and Government clients who we give the same pricing to. Trying to find a general term that applies to those three. Was thinking Non-Profit but for schools that doesn't always technically apply. Suggestions?

    submitted by /u/FatalKoala
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    What's the best and worst industry you've sold to?

    Posted: 07 Feb 2019 10:21 AM PST

    I know that if you're passionate about your product and industry, you will perform great.

    But I'm curious, in your experience...

    1. What industry was great to sell into? What made it so great?

    2. Which was the worst industry to sell into? What made it difficult or frustrating?

    Looking forward to learning!

    Thanks.

    submitted by /u/XIVNorte
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    Launching a New Product with New Company

    Posted: 07 Feb 2019 06:27 AM PST

    I am launching a new product and with a new company and need some help/advise.

    I was a sales manager with a wholesale company and had great success, obtaining large national account and increasing profits. Now I am with a new company, launching a new product and unrelated to our other product lines. We sell to anyone, distributors and end-users. This product is also in a different field than I've worked and have no contacts. I find this industry's personality to be very different than what I worked before.

    Any help or advice?

    submitted by /u/1stsourceproducts
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    Tips on cross-selling and upselling in a niche sales field

    Posted: 07 Feb 2019 09:40 AM PST

    Okay so this is going to sound strange, but I have been working in a sales oriented field for about a year now. Recently my company has drastically upped sales goals, as well as minimum dollars out per transaction with a customer.

    That being said, I work in a sales role where I am selling an item that is very niche. I work in a vape shop, which, admittedly, I never expected to be so sales oriented.

    I'm having a hard time coping with these drastically increased goals and sales numbers, and I find myself in a situation where if I don't improve rather quickly my job is in jeopardy.

    What are some tips you guys have on getting more product out the door?

    submitted by /u/chaoticdownpour
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    Who would you say is a reference to learn from about the world of sales ?

    Posted: 07 Feb 2019 09:30 AM PST

    I am entering in the world of sales and would like to have a couple of references to learn from... authorities in the field.

    Who would you name ?

    Thanks

    submitted by /u/Steve15-21
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    Any free websites/tools for industry reports?

    Posted: 07 Feb 2019 09:16 AM PST

    I work in Business Development and info about industries is vital to my role. Unfortunately, the company I work for doesn't want to invest in this.

    As a student, I used to have access to IBISWorld, but since I graduated, I lost my access (as it's only for full-time students). Now it'd cost me thousands to have access again.

    Do you know of any similar website/tool to get industry reports?

    submitted by /u/bitmanyak
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    8 months in to first SDR job (SaaS) growing frustrated, not sure what to do

    Posted: 06 Feb 2019 03:51 PM PST

    I sell a very expensive software solution with a long sales cycle. I get paid to qualify leads and pass them to an AE to close. When I joined, I was told my job was fielding 90% inbound leads - now inbound leads have fallen to a stand still. Our competitors are eating our lunch, and there are lots of changes in leadership. A few months ago things were going well, I thought I'd be promoted (my boss who recently quit told me so). Now I'm feeling like I'm powerless and might get canned because I'm not on track to hit my number the way things are going. My activity is off the charts, yet nothing is working.

    I have other opportunities but they're all lateral moves (maybe with a slightly better product and culture). I'm 32 and had a previous career in a different field (unlike many of my coworkers) so I'm extremely scared of failure. I took this job hoping to work hard and move up to an AE role, with a lot more riding on it than the average fresh faced SDR. It seems like it's not going to happen now. Has anyone ever been in this position? Any advice?

    submitted by /u/complainorexplain
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    What's your greatest desire from working in Sales?

    Posted: 07 Feb 2019 08:28 AM PST

    I may be wrong, but I'm assuming for most people it's not ALL about the money. What's your biggest desire(s) you have in working in sales?

    submitted by /u/tornfm
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    Gatekeepers

    Posted: 06 Feb 2019 11:15 PM PST

    Hello fellow salesmen.

    I'm in a fast paced B2B sales role in an outbound telesales call centre for phone and broadband.

    A lot of the time I get gatekeepers who are very monotone and want to know what the call is regarding (slightly bigger businesses) - and I don't usually get anywhere and when I do the product is VOIP for these bigger companies which we don't do.

    Sometimes I'll get a friendly gatekeeper, for a business that is a garage or a hairdressers etc.

    Is it worth giving a small pitch to the gatekeeper to pass it on to the owner and then call back? Or is it just wasting my time.

    Should I invest a minute into a small pitch to friendly gatekeepers or spend that minute dialing other businesses and getting direct to a dcm.

    In training they tell us not to pitch gatekeepers, I'm just curious if it's a really small business could giving a one minute pitch be beneficial.

    Any advice would be fantastic, thanks!

    submitted by /u/Sythernx
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