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    Thursday, January 31, 2019

    Is there any better career? Sales and Selling

    Is there any better career? Sales and Selling


    Is there any better career?

    Posted: 30 Jan 2019 09:22 PM PST

    The other day I found myself wondering if you can top this industry. I was driving to the airport from a meeting. I had my suit on, and I had a fun rental car. I had my phone plugged into the car and had my favorite music up high, windows rolled down, driving through a beautiful part of the country I wouldn't see if it weren't for this business trip. I had cruise control on just enjoying the music. I had just finished giving a presentation to a group of about 10 decision makers at a large business institution, I had their attention for 3+ hours while I discussed what our company could do for theirs. They looked to me for answers and to help enhance their business and it's just fun speaking to a group for hours. When we left our group guessed that we have a 95% chance or better at earning their business within the next few months. This specific opportunity is going to provide me about $40,000 personally in commissions. I just had lunch, everything is paid for by my company. The rental car, the lunch (essentially any reasonably priced restaurant I want), the gas, the flight, the hotel, etc. Opportunities like this are not uncommon and the income can bring you more than most doctors and surgeons.

    After leaving the successful meeting, enjoying talking to the group, listening to music driving through the countryside to the airport, I just can't help but wonder if any career is better.

    The obvious answer is yes, there are plenty of amazing and rewarding careers out there but there are times when I just can't think of any. None of this is lost on me, I count my lucky stars daily and it's a true honest meeting with benefits for both companies, and it's a needed skill that can be developed. It's not always nothing but sunshine (like anything) but it can be an incredible job. For anyone wondering, it's worth pursuing top level sales positions.

    submitted by /u/12thman-Stone
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    Sales career with a noticeable disability?

    Posted: 31 Jan 2019 09:10 AM PST

    I was born with a cleft palate and my voice is very nasally but I've been considering a career in SAAS sales b/c I really like talking about technology to people of all different tech knowledge and I'm sick of being in the technical role moving nowhere fast. I don't consider my cleft palate to be a disability but some might and was just wondering if this will affect my job outlook or overall career path.

    submitted by /u/moderatenerd
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    "How 'just checking in' kills your deal"

    Posted: 31 Jan 2019 09:21 AM PST

    https://www.linkedin.com/pulse/how-just-checking-kills-your-deal-joel-gaona/\

    Interesting read about using 'weak' language might be hindering progress

    submitted by /u/MeechyyDarko
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    Everyone always has something negative to say about a salesman, but what’s the one thing you find annoying when dealing with customers/clients?

    Posted: 30 Jan 2019 04:19 PM PST

    So I'll start. I work in car sales, I usually work 6:1s, meaning I usually take off for only 1 of my days off, and work the other. Instead of taking my steady 2 days off. I live so close to my job, so I have no problem coming in on my off day. So today, I get a call from a coworker telling me that a customer I had been working with, decided to pop in and purchase the car. Now I have to split my commission. Normally, I wouldn't care about that, but what has me so upset, is that this customer desperately wanted the car, I shared with them the many options our dealership (one of the most reputable dealerships) has to help get a customer in the car early...basically this guy had a check for $xxxxx but it wasn't due to clear his bank account until the 1st. He didn't want to go with some of the options I shared with him to help him get his car before the 1st. In his words, he felt like it was a "game." I didn't press it, because if you know the car dealership i work for, you google is, you'd see just how reputable some of the incentives are that we offer.

    Anyway, long story short. He calls me on Sunday, begging me to come in on my off day so he can buy the car. I don't mind, cuz again it's a sale and I live so close. I get to the dealership, just for him to call me and tell me his bank won't clear the full transaction on his debit card. So I tell him "Hey Customer...I know you really want this car, but don't stress yourself, we can hold it until the first," basically giving him my word that I'll keep the car on hold, until the check clears through. He comes in today not the 1st, doesn't call me, and ends up bringing his rich mommy, to pay for the car. The salesman who happened to be in today, basically caught an easy split on my commission, all because this asshole didn't bother to call me and let me know he was planning on coming in.

    This definitely grinds my gears...I feel like salespeople get such dirty raps, and when we try to be genuine and loyal to our customers and they do this.

    submitted by /u/malloryor
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    What’s your stipends? W2 employee? (I feel I am getting screwed)

    Posted: 31 Jan 2019 11:59 AM PST

    I started researching since now we can't claim our mileage on taxes anymore. Here's our breakdown:

    Stipend: $500 per month ($6000 per year)

    All of us drive around 30-40k a year using our personal cars and paying for all maintenance (gas, oil changes, tires, etc.)

    I just started this job as I was just managing the store. But this seemed more lucrative plus a lot more freedom.

    The older guys were just claiming their mileage on their taxes and they acted like that was good enough for them not getting reimbursed through the company. But now that they can't claim the mileage deduction they are all feeling like they are getting screwed. I feel the same way as I feel like at the very least they should increase the stipend a couple hundred or pay us something per mile.

    Thoughts? Suggestions to take back to my boss? Or I have it good and I should shut up lol

    submitted by /u/Central09er
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    Any tips for a soon to be graduate wanting to go into sales?

    Posted: 31 Jan 2019 09:26 AM PST

    I'm starting my job search and I'm looking for any helpful tips as I start my journey. For reference, my majors are marketing and information management.

    submitted by /u/Stevictory
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    Anyone in the Professional Services arena? Having trouble closing the deal.

    Posted: 31 Jan 2019 04:26 AM PST

    I'm a newer manager in the professional services arena. More specifically, I'm in the public accounting industry working with businesses. Part of my new role within my firm is to go out and develop my own book of business. I've been on the sub for a while now and I've been able to develop some techniques for effective prospecting and lead generation, but I'm having trouble closing the deal. I'm able to land meetings and engage them in very good conversation about their needs and our services, but it hasn't been translating to winning the business over. I'm not sure if it's just a fact of the industry I'm in, but I know I can't be the only one having trouble. I've read through the wiki and best posts but I'm not finding anything dealing with selling professional services like mine.

    Anyway, I've been able to land meetings with the right people but I just can't seem to get the prospects to make the switch to my service. I'm sure there are some of you who are in the same boat or a similar situation. What have you guys/gals learned about closing the deal while selling these types of services? What techniques have you used to help close?

    submitted by /u/citizen19
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    Where to go from here (car sales)

    Posted: 31 Jan 2019 09:19 AM PST

    I am really enjoying working in sales, more so than I thought I would before I got into the business a couple years ago. Lately I've been getting more & more frustrated with my current position, due to my co-worker / boss situation. Basically, my boss is letting my co-worker get away with blatant cheating & stealing sales.

    So I'm wondering where is a good step to go from here. I've read on this sub-reddit that SaaS is a good job, but a lot of the positions I looked at want a lot of experience. Is there a logical step to move from car sales, or what's a good suggestion to look into?

    I really like the flexibility that this kind of job can offer, and would like to continue in this kind of industry if I can! I look forward to your responses, and thanks in advance for your guy's help!

    submitted by /u/MakionGarvinus
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    Account Executive Phone Interview

    Posted: 31 Jan 2019 11:33 AM PST

    Hey folks,

    So I applied at a hot tech startup in Toronto. I got an email reply back quickly asking to do a multiple choice math equation which was fairly complicated. I completed it and then got an email back stating they want a phone interview. I've been in sales for the past 9 years. Majority of it was in retail sales selling cell phones/cable/internet. Then I moved to car sales for a year. My most recent was selling heavy construction equipment to contractors. It was mostly a full sales cycle selling to clients in the Middle East and Asia. The product this company sells is an app and isn't too sophisticated. I just completed my bachelors degree as well.

    They just started hiring AE's, they also have BDRs for hire. I've checked the LinkedIn for the couple account executives that work there and both have had prior experience selling in Saas. I really want this job because the company looks like it's going to be doing really well this year and there's a lot of income potential.

    Aside from knowing their app inside out, checking competitors and having a good industry background what else can I do to prepare for the interview? I've prepared some questions as well regarding the length of the sales cycle. Market types. Steps from finish to close. Also I have no experience with SalesForce and I believe they use it. Is it something I can learn through the internet or would I have to use the crm first hand to know it?

    I would appreciate any advice. Really need this job. Thanks.

    submitted by /u/Ronaldo-CR7-
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    Should we employee our next sales person out of industry?

    Posted: 31 Jan 2019 11:07 AM PST

    We are are successful cyber security consultancy based in the UK. We are looking to take on our second sales person who will have the complete commercial sector in the UK as their stomping ground (Our other sales person is in the public sector). But I am a bit torn about what to do, do we look for someone with experience in selling the type of work we do as business already. Or do we look for someone hungry to succeed who we can teach about the industry?

    We offer an ok basic but nothing to scream and shout about, but what we do allow is the ability for someone who can perform the chance to earn some serious money.

    So I suppose my question is do I get out and hunt linked in for our competitors sales people and have a conversation or do I just put out an ad and see what type of person we reel in?

    submitted by /u/kurtisebear
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    How do you keep track of opportunities and stay organized?

    Posted: 31 Jan 2019 11:06 AM PST

    Hi /sales. Just moved into Enterprise Sales and have a hard time staying organized. What is your method of keeping track of your accounts/opportunities. What tools/software do you use outside of Salesforce or the standard CRMs.

    I've looked at Evernote, and similar notebooks, but I find myself to be a pen and paper person. I typically jot down notes then transfer them to digital format. Salesforce, Evernote, etc.

    What's your proven way of staying organized?

    submitted by /u/d3fault
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    Last minute interview tips for Dell EMC entry level position?

    Posted: 31 Jan 2019 07:15 AM PST

    I've spent 13 years in advertising account management, but currently pursuing a career in tech sales, have networked my way into a last minute interview with Dell EMC today. Don't have a specific position description, but I just want to get my foot in the door and start running.

    Any tips re: 1. What you would be looking to hear from an older candidate (I look young, but have a lengthy resume, so they can do the math)? 2. My resume doesn't speak to carrying a quota/hitting goals, etc., since that's not been part of my job description while in advertising, which I understand could be a potential snag.

    Thanks in advance to you all, you've been a huge help already.

    submitted by /u/carlismydog
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    Book on Discovery Calls

    Posted: 31 Jan 2019 10:14 AM PST

    Someone recommended a book here the other day regarding discovery and asking questions. I've been meaning to read it and I keep forgetting about it and this prompted me.

    Does anyone know what it was? I can't seem to find the post about it for whatever reason and I really want to read a discovery book today after a mediocre January.

    submitted by /u/ghostoutlaw
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    Outside sales/remotely based- help?!?

    Posted: 31 Jan 2019 09:59 AM PST

    I'm currently an outside sales rep. For me this means I'm supposed to be out on the road most of the standard m-f9-5 hours, but also a lot of working from home element. I've been at the job over a year and I hate it. But only the field based part. My numbers suck because I'm not in the field nearly enough generating new business and growing existing accounts. I just have lost all the desire. Thinking this is not going to work out. I've always been very extroverted but I feel like ive become less and less so in the past couple years, where I now get this social anxiety I can't shake. At least a couple times a week, I drive 30-50 minutes to any given account. My job doesn't usually entail scheduled appointments, more common to just visit. I arrive and just sit in my car fucking around on my phone or doing other misc work or reading/responding to emails, unable to bring myself to just go in. I often eventually just leave. Because they're not expecting me it's not like the customer knows.

    The part of the job I do like a lot is the research, prep, and sales call follow up work that I do from home. I like the freedom of being able to make my own schedule to a large extent, however it's biting me in the ass when it comes to time spent in the field because there's no one there holding me accountable every day.

    That being said, any recommendations on companies, industries, positions that are sales or marketing related but more of a work-from-home aspect? Marketing research. ? Also, any tips for how to make the best of my current position in the mean time?

    Thanks!

    submitted by /u/megancolby
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    Looking for some advice on my plan.

    Posted: 31 Jan 2019 08:31 AM PST

    (I sell high-end gifts and awards)

    So I've been in sales before, but the past couple years I've been primarily customer service, creating sales tools, and providing sales support ensuring orders flowed smoothly. They've asked me to get back into a sales role to help meet our goals, which I'm happy to do, but I've never been great at the cold calling. While in customer service many of the contacts I dealt with were Executive Assistants. Considering that, my plan was to try and focus on contacting EAs and pitching them as the product I sell is generally only given out to VIPs (internal or external). While talking with them I've heard this line many times "They asked to me find a very nice gift for X because he/she is retiring/hit sales goals/very important client". My thought process is if I can win the EAs over and impress them with my product they'll think of me next time they get a similar request. I figured EAs also know the companies pretty well and may direct me to the right person if someone else is making those purchases. Now EAs are not my only prospects, but I'm thinking that will be who I contact first. Marketing Managers and HR Managers are next on my list.

    I plan on using LinkedIn Sales Navigater to get names and Hunter to get emails.

    What do you think? Is there a better way to go about this?

    submitted by /u/IndefinableMustache
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    Group

    Posted: 31 Jan 2019 08:14 AM PST

    Would anyone be interested in starting a Reddit chat for this group? I think it would be kinda cool to have a support group and know each other on a reoccurring basis instead of random posts.

    submitted by /u/JerryThompson2018
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    Just had the meeting of my career

    Posted: 30 Jan 2019 06:36 PM PST

    So this is kind of an atypical post for me, because I usually don't just offer up stories about my own success. And in fact, the meeting went well, but the job is far from done and the real work is just starting. But I digress...

    In September, I started an Account Executive role at a new company - a SaaS startup of 50 employees. I've got experience selling for one of their competitors in the past, and I understand the value proposition of the product very well.

    Today, I traveled across the country with my CEO and (newly hired) VP of Customer Success to engage in an 8 hour demonstration for a fortune 500 company. I built the entire demo from scratch, and delivered 3 high intensity demos to over 40 influencers and executives from 4 business units. The deal is transformational in nature, a huge undertaking for the prospect, and will be the largest deal in company history if we close it.

    We crushed it. The client was very satisfied, gave outstanding feedback, and openly asked about deployment options, timeframes, commercial elements, etc. What's more, we're competing with my prior employer (a large incumbent in the space) as well as two other industry standard vendors. We're absolutely the new kids, the underdogs, and the ones the other three aren't worried about. With all of this in mind, we requested to go first, and I'm happy to say that we set a high bar.

    There is no such thing as a done deal until there is ink on the paper. And if you have happy ears, then you're probably not focusing on the important reasons what you could lose your deal. But even with all that in mind, it feels amazing to have such a great outcome to what was the biggest meeting of my career. I'm 31, been doing this for 4 years, and this is the first time I've led a demonstration in this environment for this scope of project. My CEO told me that I did a "perfect" job for what my expectations were (wat), and that it was one of the best meetings he's had since he founded the company.

    I don't really have a point to this post. I'm just very excited, proud of the work that I've done and the things that I've learned, I just got off the treadmill after an 8 hour demo day, and I still have some steam to blow off.

    I guess the moral of the story is to work your ass off, and make sure that when you show up, you can confidently tell yourself that you know the other guys simply couldn't have prepared more or worked harder than you did. If you have a good product, the right attitude, and the right approach, this job can provide some exhilarating career moments.

    Happy selling, and thanks for reading.

    submitted by /u/PartysaurusRexx
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    Account management/cross-sell

    Posted: 31 Jan 2019 06:26 AM PST

    Greetings gentlemen,

    Any advice on decent online courses/books/blogs/how-to's/best practices for Account Management, cross-sell, and other customer retention techniques (field of application - IT consulting/outsourcing, b2b)?

    I want to build a full cycle workflow/process for myself and probably managers on the projects.

    Regards.

    submitted by /u/quickiurii
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    First time AE, selling SaaS to SMB'ish firms. Looking for tips and advice about follow up/follow through.

    Posted: 31 Jan 2019 05:28 AM PST

    There's a lot of material out there about how to best pitch and demo a product or service, but I haven't been able to find good resources about what to do afterwards, especially when working with clientele who don't have a sophisticated buying process (SMBs).

    I can't be the only one facing this issue and I don't think my situation is so unique that I wouldn't find someone in this sub who's succeeded under these circumstances before, so I figured I'd come here for advice.
    My situation is this: Sales is my second career and now I'm selling to people in the industry I started my professional life in. Before becoming an AE, I was an SDR and I had a decent amount of exposure seeing how AE's run demos but no exposure whatsoever to the steps beyond that first or second meeting.
    Currently, after giving a 20-30 minute demo, I lob over an email within the next 60 minutes with a thank you, a recap, and usually a link to subscribe (our SMB side of things is self-serve). And 90% of the time, that's it. These folks close a little over half of the time for me but I know that that rate can be improved; I'm just not sure how. I need the higher close rate because (1) our ACV is really low for my segment, (2) I want this skill set nailed down before I move up into Enterprise, and (3) I want to be able to pass this info down to the other SMB AE's that we hire in the future.
    One of my biggest issues with follow ups is lack of time. I'm in demos almost all day, back to back. Doing anything less than 10 demos a day is considered a slow day for me. Also, I'm awful at switching focus so crafting bespoke emails takes me longer than it would most other people. When I'm not cranking out demos, I'm also fielding a lot of call requests that come in in response to our email campaigns.
    Ideally I'd like to have a more automated process for my follow ups. I have email automation tools handy and I consider myself well versed in them from my SDR days but I don't know where to begin substance-wise when following up after that initial post-demo email.

    My questions are: How many touches should I aim for with my follow ups? What are some guidelines or rules of thumb I should keep in mind when crafting the messaging? How do I accelerate the final yes or no when the ability to purchase doesn't actually require any further action on my end? Happy to provide further details as necessary.

    submitted by /u/skuIIdouggery
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    Obsessed

    Posted: 30 Jan 2019 05:35 PM PST

    Do you guys have a problem turning it off after when you clock out? I CANT STOP THINKING ABOUT PROSPECTING. I literally cant accept the fact that I cant cold call 24/7 to build my book.

    How do you guys get over the obsession?

    submitted by /u/JerryThompson2018
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    Executive Assistants

    Posted: 30 Jan 2019 01:38 PM PST

    Can we talk for a second about how incredibly unprofessional some EAs are?

    I just had one walk away to 'check if he (the prospect) is in' and she didn't even mute the phone - so I literally heard the prospect in the background. She then asked the other woman at her desk what excuse to use to 'hey my to go away'.

    This isn't even the first time today something like this happened, let alone recently.

    I get that cold calls suck, but we're still human.

    Any advice for dealing with and getting around EAs, especially unprofessional ones?

    submitted by /u/Ujili
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    Voicemails

    Posted: 30 Jan 2019 09:16 PM PST

    What voicemails have worked for you guys? The vague the better? The detailed the better? Or do you never leave voicemails?

    Curious to see your responses.

    submitted by /u/JerryThompson2018
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    How to start in the sales industry

    Posted: 30 Jan 2019 09:11 PM PST

    Hello and I hope everyone is doing well!

    I've been working at a Rite Aid for the past year or so (I'm 20 years old currently) and I absolutely hate it. I've been a long time lurker here and I finally decided to jump into the sales industry.. But how would I do that? I've seen people recommend LinkedIn rather using indeed so what would you recommend me?

    Also for sales, is Philadelphia pretty good for it? In any type of industry. All of this information is overwhelming but I know I can use that information and get used to it.

    Thank you.

    submitted by /u/VolterTube
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    I would like to sell somewhere/something else

    Posted: 30 Jan 2019 04:55 PM PST

    Hello Salespeople,

    long story short, my 3% first year, to 2% second year commission structure where I am at is just to low of a %. The % is based off of the profit which would mean i'd need to close some very rare, large deals for this to make sense anymore. good accounts generate 70k profit annually, for a pay out of $115.00 per month, and these deals dont come around very often. Id say average deal size generates $645.00 per month profit ( 12.9 dollar payout ). the only upside is, once the deal is set up, the customers tend to consistently buy over the course of 10-20 years. Any ideas where to go? I heard a guy selling commercial lighting was hitting 750k a year.

    submitted by /u/xsx006
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