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    Wednesday, October 3, 2018

    Anyone else get the feeling that the SaaS sales industry can’t keep going like this? Sales and Selling

    Anyone else get the feeling that the SaaS sales industry can’t keep going like this? Sales and Selling


    Anyone else get the feeling that the SaaS sales industry can’t keep going like this?

    Posted: 03 Oct 2018 08:23 AM PDT

    When I graduated University 3 yrs ago I was under the impression a 6-figure salary was some amazing feat. Then I start working in SaaS sales and almost everyone is pulling at leaat 100K. There are pylons at my org who sit around and do nothing and make that. This year I will make 200K (humble brag) and it just doesn't feel sustainable. Once more people hear about this the more they won't do garbage careers like accounting and law.

    submitted by /u/Impeachesncream
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    "You don't have specific INDUSTRY X,Y,Z experience" -- how would you reply to this objection in an interview?

    Posted: 03 Oct 2018 05:02 AM PDT

    Hi, this one's pretty self-explanatory. How would you deal with this objection from an interviewer?

    submitted by /u/letsmakeshampoo
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    What's your advice before going starting a sales career??

    Posted: 03 Oct 2018 10:33 AM PDT

    My story:

    So for a while I've been thinking about going into sales. The Auto Motive Sales Industry has been a very huge aspect in my family's heritage; It starts back several decades after Ford was founded in one way or another I feel motivated to be apart of the family business. While at the same to I know inside my purpose is to go into social entrepreneur, I believe this would be a good stepping stone to get there at my age. I'm planning to start selling cars within the next few weeks at one a fairly large dealership an I'm insanely excited for it.

    My ask for this community:

    My ask with that in mind is what piece of advice can you give to someone who is literally just starting to get into sales? I'm really excited to enter this new stage in my life and I would love to here what you all have to say :)

    submitted by /u/saysthesun
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    AE Seeking Advice from Experienced AEs and Sales Leaders/Execs

    Posted: 03 Oct 2018 07:10 AM PDT

    I've been a member of this sub for a few years and have benefitted greatly from the advice here. I've admired many of you from afar and now come seeking advice, especially from those who have a lot of sales experience and life wisdom. Thank you all in advance for any help or advice.

    Here's my situation:

    Goals:

    • Long term I would like to have an executive/leadership role in a technology company.
    • I do have some doubts about whether I'm cut out for management though, so it's not an absolutely certain plan.

    Current Circumstances:

    • Currently I'm a successful mid-market SaaS AE at a Series B startup.
    • Super happy at my job where I enjoy a lot of intangible benefits (lots of work friends, lots of industry connections).
    • I have a quasi-management role as well, as a player-coach, carrying a full quota (and exceeding it) and managing 3 other AEs.
    • Career trajectory has been steep; joined company as a SDR two years ago, although with significant industry experience. Exec sponsors include CEO, CTO, and a couple of non-sales VPs.
    • Base is $100k/$180k OTE, on track for about $210k-220k for 2018.

    Pain Points:

    • Don't like the player-coach role. Ever since I was promoted my production has dropped. Used to be an all-star at 1 job, but now I feel mediocre at 2 different jobs.
    • Also seems to be lack of growth in the AE team in the next 12 months, so no business need for a full-time sales manager.
    • Comp is not aligned with my management work, and is instead based on personal production (they gave me a $10k raise in my base for the promotion) not override for AEs I oversee.

    Opportunity:

    • The hiring manager for a well-funded tech unicorn outbounded me on LinkedIn.
    • This is not some recruiter or headhunter blowing smoke up my ass. Manager is tying to recruit me for their enterprise sales team.
    • Would be a true enterprise sale (as opposed to current company where product is not really enterprise-ready).
    • Comp package is lucrative with lower risk, with total base ranging from $170k to $180k, and OTE around $250k. About a quarter of base will be paid in equity.

    Question(s):

    Given my goals and circumstances, does it make sense to make the jump?

    If it does make sense, should I do it now?

    My mentors/advisors have recommended patience to see if anything changes at my current job. Enterprise opportunities like this will arise down the road so I shouldn't feel rushed to make a move. However, given that I don't have a strong sales resume (2 years of sales experience, 1.5 as AE, but also 8 years of industry/work experience) I'm worried this represents a unique opportunity that I might not see for years. What do you think?

    What other advice do you have for me?

    submitted by /u/esq2sales
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    Should i stay for experience?

    Posted: 03 Oct 2018 09:04 AM PDT

    I work for a manufacturer and distributor of remote motioning equipment. Essentially units that give you visibility of remote communication towers, huts, etc... I get paid 12.50 an hour and get no commission, just overtime everyday (about 2 hours). Recently everyone above me has left the company and i am the most senior sales person here, i want to know if i should stay here and gain experience or go to school. Im 19 never really had sales experience but i know alot about technology and im currently talking to our clients about Network Security. From what i heard there is not expected job growth here our old VP of sales was making $21 an hour! They use to get bonuses of like 10k per quarter but still im not sure if i should stick it out and hope for the best or is staying for the experience a good reason to stay? Also if anyone has tips on how i should be talking to clients in this industry or if you have experience please let me know! Thank you guys!

    submitted by /u/bgblanco
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    Hospitality Sales Question

    Posted: 03 Oct 2018 11:32 AM PDT

    Hello everyone, I've been in my inside sales job now for 6 months and I feel like I'm getting nowhere.

    Fresh out of college and my first real job, I sell hospitality supplies to economy hotels. And while everyone says I need to sell myself and the service I cannot find one property that won't slit my throat for 12 cents off their towels. How do I win if they don't care about service and only price but I don't always have the best price?

    submitted by /u/ripley23977
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    Final Expense guys, I am really put out with TransAmerica and I no longer want to write for them. Who else takes Direct Express?

    Posted: 03 Oct 2018 10:49 AM PDT

    I primarily write AmAm and I love them. They are quick, easy, and pay me within 48 hours. I rarely have an issue but the guy over my region responds to my emails in 15 minutes every single time when I do.

    But they don't take Direct Express, so I have to have a backup. I've been using TransAmerica but they're just horrible to deal with and this week they just crossed the line for me. I want to explore other options. Do you guys have any suggestions?

    submitted by /u/salezman12
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    Where can i find the best deals for electronic goods?

    Posted: 03 Oct 2018 10:31 AM PDT

    Offered Inside Sales Role. Looking for Advice.

    Posted: 03 Oct 2018 10:29 AM PDT

    Hi guys,

    Went for my first ever inside sales account manager role (Thanks to this sub for the guides).

    Smashed my interview and they offered me the role today. Some info about it:

    $32'461 a year with commission plan + yearly bonus

    Flexitime shift patterns (Core hours plus opportunity to work from home)

    Opt in perks including life insurance, decent pension plan.

    The role is within the chemical consultancy industry. I'd be managing the sales pipeline, doing customer presentations via Web Cam.

    My girlfriend found out and went crazy, saying how it would be reckless and didn't seem to appreciate the role/company. They are well known in their industry.

    I've got til tomorrow to make a decision. Should I trust my own gut and accept?

    submitted by /u/Lordvarkss
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    Question Pertaining to Shark Tank Negotiations

    Posted: 03 Oct 2018 10:12 AM PDT

    Frequently in Shark Tank, a shark will make the first offer, and then want an answer before the presenter hears from the other sharks. Sometimes, the presenter is allowed (?) to hear other offers, other times the shark pulls there offer. In negotiation, what is the correct technique to balance this?

    submitted by /u/BoomBoomChuck13
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    Should I put my current job of four month's on my resume if it's related to the sales positions I'm applying for?

    Posted: 03 Oct 2018 10:05 AM PDT

    yes, yes, I know I should stay longer than four months at my current job before looking for other jobs however I feel like I'm wasting my life at my current sales job and am incredibly miserable due to the lack of pay and training/support. Should I put the 4 month's I have at my current job on my resume or just leave it off and if they ask me if I'm working I'll tell them where I'm working and what I'm doing. I plan on keeping my Linkedin updated with my current job though.

    submitted by /u/Spatz901
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    SDR in SaaS - Is this a good fit?

    Posted: 03 Oct 2018 09:46 AM PDT

    As I explore new opportunities in sales, I am overwhelmed with the opportunities and conflicted on where I should be focused. I would appreciate any guidance on how to successfully navigate this process to earn a role in position where I fit, can grow and can bring value. I long to create win-win results I can be proud of.

    Located in San Diego, I have been on a unique path in real estate for the last 6 years (3 years in support/sales at an education firm, 1 year at a startup "flipping", 1 year in commercial/leasing, 1 year as an Inside Sales Agent for a realtor. I have grown to despise the industry and am looking to get into something with more structure where I can be proud of the value I bring based on the relationships I can create/nurture.

    I currently work at a marketing startup and contact real estate professionals to sell our services to. I find myself pitching services that I myself would not buy myself as a RE professional due to lack of results/social proof for such a high price point. The client results advertised to me while interviewing for this role were border line fabricated and currently I am unable to use them to sell my service. Everything I say to my leads make sense except for the price and fact I can't come up with anyone who can tell me the service actually works.

    Looking back, the predecessors in the roles I have taken on have a success rate of nearly zero. I take full responsibility for my situation as I was the one who took these risks without doing more investigating. Hindsight is 20/20.

    I have been on the phones for nearly the last 7 years, I have studied sales (and entrepreneurial) practices/psychologies/principles, cold called thousands of leads, gone door to door shopping my services/listings and am not afraid to hear the word "no".

    I genuinely enjoy delivering products/experiences that are beneficial to a client. I believe that the best salesmen do not use high pressure sales tactics but rather create an opportunity to buy by asking questions and presenting the solution they represent.

    From what I have gathered, once you break into SaaS, the opportunities can be bountiful and rewarding.

    Do I go grind it out as a local SDR, create some results and try to move up the food chain? Do I even belong in environment?

    I have done the startup thing and think corporate would be a better fit.

    For what it's worth, I also have nearly 20 years experience working in hospitality (restaurants) and a college degree in teaching.

    Apologies for the long read, but my story is my story. I appreciate any and all advice I can get here.

    submitted by /u/smitty2786
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    Dont ever call my cell again!!!

    Posted: 02 Oct 2018 02:20 PM PDT

    I'm an Irish guy working in the states as a marketing rep. I am asked to make calls and I'm given numbers to call some are landline and cell.

    Today, I left a voicemail and asked the person to call me back. And he called me back just to say that he gets emails all the time but never ever got a phone call on his personal cell. He asked me to never call his cell again ( not in a nice way )

    What is the big deal here? Why are these Americans flipping out over so minuscule? Any Americans living here know why there's this attitude towards taking calls?

    Btw we don't really get this back home in Ireland

    SMH

    submitted by /u/BAGLIYA
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    Selling to Private Business Vs. Selling to Government/Institutional organizations

    Posted: 03 Oct 2018 08:37 AM PDT

    I am currently a Managing Director at a strategic consulting firm specializing in applying the science of game theory to strategic decision making. Our client list is extremely impressive including repeat business with dozens of companies on the Fortune 100.

    The difficulty I am having is helping my business unit break into the Government/Institutional market. The activities that we find successful in the business world do not seem to translate to this sector. We have done a few cases in the past with major US cities as well as a top tier University and a few international airports, however these are few and far between. It seems that the language you need to use, and the procurement process is wildly different than the private sector.

    I thought this could be helpful thread for anyone who has a similar struggle. I would love to gather some incite on how to be successful in this market.

    Also if it helps to clarify: Our firm provides a strategic action plan using the science of game theory to crystallize the best path forward on any multi-stakeholder issues. we are not application specific ie. we don't focus on any particular type of situation. As long as the actions and reactions of multiple stakeholders in a situation will have an effect on the outcome we can help.

    submitted by /u/theHutton
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    Thinking about moving from Sales Executive to SDR (NEED HELP)

    Posted: 03 Oct 2018 08:26 AM PDT

    Hey /Sales,

    I'm currently an Outside Sales Exec for a company that sells SaaS ERP in the SMB space. I've been on the same product for 2.5 yrs (parent company changed due to our holding company shifting things around) and have been promoted twice with 3 raises, the product that I'm on has gone through some changes but I have always been secure in my roles due to over performance. The most recent re-org has caused some attrition within the company which gives a little anxiety because there may be potential for more turnover. I normally wouldn't be considering taking a step back in title however the company that has made me an offer shows more growth potential (SDR -> SE -> AE). They are offering me a base that is $10k more than my current base. My OTE would remain the same ($110k) but there are other incentives that would allow me to reach $120k for year one, and this is as an SDR. My main responsibilities would be 50 dials a day, 30 emails, 7-20 lead accepted lead passes depending on the territory. I would have a progression plan that would allow me to reach the Sales Exec role within 12-24 months depending on performance. I look at this as the only way for me to finally break into Enterprise SaaS where I can finally work with the "big boys". There is no progression at my current company unless I want to get into management, which I don't. The only thing that scares me is the step back in title and how that would look along with the idea that I would be doing much more cold calling which could lead to burnout. I also want to add that I don't have a college degree and the only sales experience that I have is on this product.

    Sorry for the type-o's or bad grammar, I'm currently in a demo and needed to get this out quickly.

    Thanks in advance for the help.

    submitted by /u/-all-one-word-
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    Online sales threatening brick and mortar business due to price wars. Any advice is appreciated.

    Posted: 02 Oct 2018 06:55 PM PDT

    I work for a company that sells strictly business to business. All of our clients have similar pricing to work with. Over the past few years our online sales have really taken off on sites like Amazon.

    However, now that Walmart has made a strong online push both Amazon and Walmart are selling many of our products for LESS than what they are buying it from us for. In turn, our brick and mortar clients think we are screwing them over because the online retailers are selling so cheap.

    Obviously I can't force these websites to actually attempt to make a profit on what they sell- that's their problem. That being said, has anyone here had a similar experience or come up with a possible solution to stop this pissing match of who can sell at a loss the longest? Sales are substantial enough on both Amazon and Walmart to not want to stop selling to one or the other.

    Edit: To clear up any confusion. An example would be...

    Sell an item to Brick and Mortar Store, Walmart Online, and Amazon all at $10 with a suggested retail of $20.

    BM Store Sells at $20 Amazon Sells at $20 Walmart Online sees this and lowers to $19 Amazon Lowers to $15 Walmart Online lowers to $8 Amazon lowers to $5

    Now BM store thinks we must be ripping them off even though pricing is the same and the online guys are selling at a loss.

    submitted by /u/TheSexyMicrowave
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    Sales/Client Dinners

    Posted: 02 Oct 2018 11:50 PM PDT

    My company is allotting a few hundred dollars per month to take our clients or late-stage prospects out to dinner to show appreciation and build value.

    I've never been in a situation like this and I was wondering how it generally works out.

    What do you talk about? Business or keep it casual?

    Do you try selling? Or is it a connection piece?

    How do you invite them? What type of restaurant?

    Do you have more than one sales rep? In my head it feels awkward, as it's almost like you're asking them on a date.

    We're B2B with small businesses as the majority of our clients with a few large accounts.

    I'd appreciate anyone's feedback.

    submitted by /u/OverconfidentNarwhal
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    Best companies to work for in tech sales

    Posted: 03 Oct 2018 07:19 AM PDT

    I'm a software developer of 4 years planning to move into sales. What are some great companies to work for in tech sales that I should consider? I'm particularly interested in companies with a great sales culture, with huge room for professional growth, and where sales training and continual improvement is a company focus.

    submitted by /u/s_neav
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    Hitting up all the local chambers of Commerce in my area after reading a "best of thread". Please share advice and what your experiences have been like in such networking events

    Posted: 02 Oct 2018 08:08 PM PDT

    Finally!

    Posted: 02 Oct 2018 10:10 PM PDT

    First, special thanks to a very great friend of mine that I met on here. He helped me revise my story, which helped me land some interviews which led to several offers on the table. He knows who he is, thank you!

    Second, second week as an SDR, got my first demo scheduled through email. It was a good feeling, that lasted only 5 seconds. Sure it needs a celebration but the realization that I was far from hitting quota quickly set in.

    Things I've learned:

    Keep it Simple! Due to my background in Finance, my conversations tend to be more complex and long-winded. I've seen the negative impacts because of that and after revisions to my opening statements/pitch I've gotten better quality conversations and a more receptive audience.

    Mirror your audience, people like talking to people who are like them.

    Timeblocks are necessary. Timeblocks act as a self discipline tool to help you stay on track with your calls, emails, and admin tasks. Very helpful.

    Current learning objective is to further develop my pitch to incorporate a sense of urgency, increase clarity, while lowering prospect's defenses. Another objective is learning how to transition to closing the demo without making it awkward.

    Thank you!

    submitted by /u/abbatoirdavid
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    Do Most of Your Cold Calls Follow a Specific Routine to get a person to agree to an appointment?

    Posted: 02 Oct 2018 06:32 PM PDT

    Or are you just trying to have a conversation with the other person at the other end? At my job they tell me to just call around and have a conversation with decision makers introduce my company and product to them and from there see if they'd be interested in allowing me to send them a company brochure. I feel like my company isn't doing it right. I'm calling around to hospitals and large institutions so a lot of times the product my company sells comes down to an RFP...

    submitted by /u/Spatz901
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    One person courier company - pareto principle pitching?

    Posted: 02 Oct 2018 09:21 PM PDT

    Hi there!

    Long time lurker, first time poster. I hope to be able to get some of the awesome advice I see out here on a daily basis.

    I just recently started up a courier services company (in the Montreal, Canada area). Having worked in the sector for a while, I have a good idea of the niche I can target (Biopharma sector, emergency shipments for aircraft parts, legal documents that need to be driven cross-border, temperature control); basically anything that needs to move quickly and can be transported in a cargo van.

    Since I don't have the budget to hire anyone at the time being, I wanted to know where I should be concentrating the majority of my energy in order to get sales with most efficiency- thus far I've been reaching out to people on LinkedIn but really not sure how I should go about prospecting.

    My current step is to get all the information about the company out on a website; should have that up and running within two weeks.

    Really curious as to your thoughts - any tips / tricks, advice that you might have for someone who is a one-person show?

    Thanks!

    submitted by /u/kito99
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    Trying to get into management or consulting, need advice!!

    Posted: 02 Oct 2018 01:14 PM PDT

    I am sales engineer/account manager with a chemical engineering degree that has over 8 years sales experience. Moving into management type roles is difficult since the next logical move is sales manager however opportunities within companies only come once ever 10 years or companies that are hiring are looking for sales managers with established experience.

    I am have quite a bit of profession sales training and would like to leverage this into management or consulting. Any advice on how i can get into sales consulting or break the managment barrier?

    submitted by /u/JagerHunter216
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    Performance Based Pay - Should It Be An Absolute Last Resort for a Business?

    Posted: 02 Oct 2018 03:15 PM PDT

    Long story short - my father sadly and unexpectedly passed away. I am now in charge of his one-man company that's been in business for over 25+ years. It didn't start out one-man; it grew to about 10 employees. As my dad got older and my mom was diagnosed with a pretty heinous illness, he downsized so he could work from home and be with/assist her.

    I grew up going to trade shows and know the company pretty well. It's different from my chosen line of work (which I left to keep the business going).

    Cutting to it, I wear every single hat: sales, customer service, marketing, design, accounting - EVERYTHING. This leaves very little time for cold calls (I don't just randomly call numbers, there's a specific strategy I implemented to see who is actually in need of our product).

    I don't have the cashflow to pay a salesperson a salary at this time so I was considering hiring someone who is commission based. After reading many comments throughout the years, it seems it's a huge waste of time. The thing is, I'm willing to offer a higher percent of the sale than most companies, In addition, I'm not a start up - the company is established and has a returning clientele.

    Does this change the situation? Would I still end up wasting my time, rolling through people who commit and don't show up? Or if it's part time and I provide them with numbers to call, could I find the white whale?

    Thanks for your time, everyone.

    submitted by /u/worthitworkit
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