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    Saturday, June 30, 2018

    Is it worth staying? Sales and Selling

    Is it worth staying? Sales and Selling


    Is it worth staying?

    Posted: 30 Jun 2018 05:41 AM PDT

    So I joined a tech company that sells business solutions to various clients. When I came in for my initial interview I was informed of certain promises. First, was that it was telesales and b2b, I was also promised 10 leads a day to help me meet the sales targets. The goals were set at 15,000 so based on our pricing I would need to convert 15 orders a month to hit the target. The targets were set based on the consistency of the top sales guy and they attached a $75 value to the lead ,they only paid $6 to acquire the lead on ppc. So at 10 a day it is 200*75 which is 15000.

    I was only given a 1 week training period to learn their software, pricing,subject matter, and services. I felt that there were knowledge gaps, but they insisted that most of this stuff was self learning. In my first month my target was set low at $3000 because they said it was to bridge me in and they only gave me 5 leads a day. Half of what was promised . Now I learned a hard lesson, 95% of the ppc leads were not our target customers. They used ppc for lead generation so they used keywords like free, thus ,many of my leads were 12 to 18 year olds without a budget who wanted to start a rap label, non-profit or tshirt company. Occasionally I'll get a business lead and they would usually close. In summary, the leads are very bad and they have not done much to improve the quality. Another thing is our service is also expensive compared to our competitors, our competition charge 350 for the service, we charge 700 to 1000.

    I missed the first target by one order and they wanted to terminate but I closed the client the first day of the next month. The second month my target was set at $3000 with same 100 leads again from ppc. I managed to double it because I got a medium sized company that payed $3000 on one order. I'm on the 3rd month and the target was set at $6000 same 100 leads and I am about to miss by 1 order. I've been informed that I won't get any leads in the new month until I close one more order to hit the previous months targets. Also if I can't get the order in a week, they would terminate the contract. My contract stipulates that I need to miss target in back to back to be terminated, so this bizarre.

    I asked how I can improve in the role and they said I need to figure out what's wrong, what wrong is that the ppc leads are not our target customers, but nothing is being done to address this. They think I'm the problem because the other sales people (2) hit target. They hit target because they have old clients that come back and repurchase. They also receive all inbound leads and are given clients from our partner company overseas.

    A guy hired the same month as I was hit the target in the 1st month, missed the second month (closed no deal), overhit the next month but given a lower target.

    Also we just hired a new person but he is receiving 3 weeks of training to prepare for the role and he is having a tough time.

    They also informed me that my next goal is $7500 at again 100 leads if I still have a job. I have no idea whether they plan to eventually give me 200 leads or improve the quality of the leads, I've asked and they said this is how they do things. I feel like moving on and going to another company with structure because this company lacks it. I feel the whole system is a setup for failure.

    submitted by /u/Bigboyfresh
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    Top five sales books to get you amazing results.

    Posted: 30 Jun 2018 01:55 AM PDT

    Title says it all, what are your top five sales, negotiation or business books you recommend to grow in sales.

    Would love everyone to get a conversation started and help support our newest members.

    submitted by /u/juice_bomb
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    Stories of people who used to be socially anxious, shy, and/or introverted before they went into sales?

    Posted: 29 Jun 2018 02:24 PM PDT

    Hi everyone! I am looking for stories of people who used to be socially anxious, shy, and/or introverted before they started their first sale job. (Yes, I know introversion is not really something people can help, to an extent).

    I've dealt with social anxiety issues in the past and am looking to get started on a sales career. As a recent college grad and aspiring entrepreneur, I believe a sales job would be the best way to get started, talk to and help people, and beat my shyness/awkwardness.

    So, what was your first sales job (inside/outside, industry, training?) and did it help you overcome your issues with socializing with people?

    Thanks!

    submitted by /u/letgoor
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    Amazaon Sales Interview

    Posted: 30 Jun 2018 09:49 AM PDT

    I've been invited to do the university sales interview at Amazon in Seattle and am wondering if you guys have any advice or experience with super day interviews in sales?

    Also just want to say thank you to this sub as all the advice in this subreddit has been incredibly helpful in getting me to where I am now with my interviews.

    submitted by /u/Anditiscaughtbytyree
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    Digital signage?

    Posted: 29 Jun 2018 10:02 PM PDT

    Hey I've been using this sub reddit for a while asking questions here and there so I'm ready to ask my next question. Who has experience with digital signage I'm looking to move in to a B2B role and just curious how the field is. Obviously you can sell to business like hotels and restaurants or to big marketing companies. So there are plenty options. Looking for an account manager job or sales in that field. Anybody familiar with it? Pros and cons of that segment of tech sales?

    submitted by /u/mattbag1
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    Overcoming Doubt About My Product

    Posted: 30 Jun 2018 07:33 AM PDT

    Hey guys, I started with a new company this year and I've been having some doubts about our product. So what we are is a marketing agency that focuses on branding companies and advertising their open positions. I can technically sell any of our services and broker products/services from any of our vendors. However the only product I'm trained on, and what I am supposed to lead with is job board postings on regional job boards.

    The pricing is middle of the pack, we cost more than the really cheap job boards, but less than sites like career builder. Our sites get like 30-50k jobseeker visits per month. On average a position gets 200 views and we don't really have a way to track how many applications are sent in. What supposedly sets us apart from other job sites is partnerships with local newspapers. I've been positioning it instead as a way to diversify their recruiting strategy by getting candidates from multiple streams.

    So here is where my doubts are setting in:

    • All our reps are really struggling in job board sales
    • I have to source my own leads
    • Sale prices tend to be low, under $500 on average
    • Do people read newspapers anymore, especially the classifieds? It's not even like we're partnered with the NY times or Chicago Tribune or the Boston Globe. We're partnered with "The Nowheresville chronicle" or "Random Chicago Suburb times"
    • The job board sites just seem kind of like cheap wordpress sites, I haven't met our developers, not sure if we even have any.
    • Sites like linkedin seem to get as many applicants for a single posting as we get views.

    So I'm kind of wondering if even though I work with a company that's full of good people, and a nice boss who is very supportive if maybe the product we're selling is kind of half baked or extremely dated?

    I came to the company to sell the agency services which can cost anywhere from $10k to hundreds of thousands of dollars. I'm allowed and encouraged to do that, but the job boards are supposed to be our door opener and what I am primarily tasked with selling. I just don't see a lot of value in this product though.

    submitted by /u/Damp_Bread
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    Do businesses just want "telemarketers" who can simply read a script?

    Posted: 30 Jun 2018 01:05 AM PDT

    I'm trying to get into the telemarketing industry and gain my first experience but I have been declined two jobs so far even though they say in the ad that no experience is needed. And I've studied a lot from world famous telemarketers on youtube and well, they write they want people who are driven to become better, to compete and so on, but I've failed to get the job in two interviews so far and it just seems like the reason is that they simply want someone who can read from a script and stick to it, don't try to be smart or become better, just stick to the script, don't say anything else, just be a robot. And all the job ads are really the same, they really emphasize a lot on how they have their own sales strategy and scripts they want us to use after teaching it to us. I just feel it's really disappointing and takes a lot of the fun out of being a telemarketer. How am I supposed to become better? Improving my accent or what? How am I supposed to compete if we're all reading the same script that we're not allowed to deviate from?

    I'm just so suprised I didn't get the jobs after those two interviews, I have seen how businesses interview candidates on youtube and their candidates are jokes compared to me. It's just gotta be that I seem to overqualified despite not having experience, that I will be that guy who can't stick to their stupid script and who wants to become better, maybe the interviewer thought I might take her job or something in the future? I don't know. But these companies I applied to, they were hiring as many people as possible.

    Maybe that's why they also always empathize in the ads that being very social and charismatic, fun to talk to, etc is important. Is that the way you compete with other sellers? Who can be the most entertaining while reading the same script?

    I was more interested in the strategic and tactical aspect of selling, having a good plan for the call, a strategy that's better than other telemarketers, asking the right questions for example.

    submitted by /u/Wild_Application
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    Life after pharmaceutical sales

    Posted: 29 Jun 2018 05:58 PM PDT

    Hi all! First time poster. Hoping for some advice. I'm not sure where everyone in this community stands when it comes to "pharma sales" (not a real sales category/really great/ don't care, etc). I'm in pharma now and have only had this as my career since I graduated college, I love it, but there's not a lot of job security. Ever since 2008 the sales force has dwindled significantly. Though companies do hire, it's like they hire for a given time (~1-2years), then have significant "reorganizations" (aka layoffs).

    I'm wondering if there is anyone in this community who has found a life outside of the pharma sales career. Do you love it more? Hate it? Would you go back to pharma?

    Please let me know as I'm struggling to figure out if I should try a different path.

    submitted by /u/littlekidlover30
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    Average tenure in roles?

    Posted: 29 Jun 2018 08:03 PM PDT

    Hey gang, I'm in a bit of a introspective moment as I've had 12 recruiters check my LinkedIn in the last 3 weeks and not a single one has messaged me-typically I get a 50% inmail rate of views . One thing I've heard in the past is my job tenure is problematic. My average tenure is 2 years (12.25 years experience/6 jobs). Curious where other people with similar levels of experience, say over 8 years,are at average tenure? I'd love to understand where I am relative to the mean for experienced high tech/saas players are at. Thanks in advance.

    submitted by /u/Islandgnome
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    What do you use for notes on the road?

    Posted: 29 Jun 2018 09:24 PM PDT

    I've been in outside sales in construction distribution for 12+ years. I get a lot of quick phone calls during the day with important info, a lot of times while I am driving. Usually I just keep a scratch pad with me and jot down quick notes. But I want to have it more integrated and part of a permanent record. I've seen a huge advantage to keeping deeper notes in my CRM following meetings. But it would be time consuming to transpose my chicken scratches into CRM everyday. I also don't want to fill that system with a lot of less important information day to day noise.

    I have played with Notability and am thinking about getting a iPad mount for my truck and getting a Apple Pencil. Has anyone gone this route? What else do you use and how do you organize it?

    submitted by /u/Mabepossibly
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    Sales and eventual MBA?

    Posted: 29 Jun 2018 08:44 PM PDT

    Hi! I just graduated with my ba from a top 20 school, have some work experience, and a decent gpa. The only position I've been offered has been in sales, specifically cold calling all day every day for a mid size company with no brand recognition. I know I haven't been looking for too long, but I'm afraid of loosing an ok opportunity and ending up being pressured to join the family business.

    I haven't started the job yet, but I'm hearing so many negatives about it that I'm second guessing my ability to sit at a desk for 8+ hours a day and having people hate me.

    Also, I thought sales would be a good entry level job to work my way up from before going back for my mba.

    Does anyone have experience with this or any advice?

    TIA!

    submitted by /u/seshieee
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    Question from a first-time salesman

    Posted: 29 Jun 2018 08:42 PM PDT

    I start my very first sales job in a few weeks. I would describe this job as a step or two past entry level. I started at this company (auto finance) in a different department, and eventually asked for and was granted a great opportunity to try the sales job.

    The salesmen make from $70-200k from what I've gleaned, which would be a huge boost from any job I've worked so far. I would be one of the youngest salesmen, and definitely the only one without any sort of sales experience.

    Any crash-course tips? It's inside sales, call-center work for 60-70 hours a week. Leads are hot, the biggest challenges are organization and endurance, basically. Has anyone else worked a job like this? Any help at all is appreciated.

    submitted by /u/LegalAss
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    Stick to my job or go study ?

    Posted: 29 Jun 2018 05:21 PM PDT

    Last couple months been working at this digital marketing company selling google advertising and web products. Right now i'm just cold calling and selling the cheapest most basic package but as i get better and hit higher targets I'll be given warm leads and able to sell more expensive products. It's been tons of fun but also grueling and extremely tough at times. I wanted your more experienced opinions on when in the future I should leave to look for more opportunity. I don't have a college degree obvs, but i feel that i'm on the right path and that I can go further and learn more then going to studying for 4 years. I get that having a degree definitely helps but this job seems like a MUCH better direction for me as i never enjoyed the study/ school routine and always preferred working and doing my own thing. Reddit should I stick to this path or consider going to study. Again this is a pretty great job with great people who are always helping me improve not just in sales ability, but also state of mind and how much you really want it, which I never ever considered until this job.

    submitted by /u/relentlessdreams
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    How do you guys cope with a missed deal?

    Posted: 29 Jun 2018 05:05 PM PDT

    Ok so I've been interviewing/applying for jobs for about 6 months now. 22, no degree, and all prior jobs are b2c positions so its been an uphill battle. When you factor I'm in the Sacramento area, the pickings are slim for sales positions. Even so, the guides on this sub are great, mixed in with what I've read in sales books, I've seen some success in getting offers, just not the offers I want.

    But then,I thought i was finally done. From talking to a recruiter that told me a base of 60k, with OTE at 80, to missing a call from the DM due to being at work, to following up every day trying to get back in touch with said DM, to getting a call from their recruiter for a phone interview, to no objections every time I attempted to move the process forward, I thought it was too good to be true. They even called me today to set up the interview before they opened, because their group training got pushed forward and they wanted to extend an offer, just couldn't do it without me meeting with the DM.

    Welp, I decided if that's the case, I have to prep and do some research. I started by returning to the original job posting. The posting went from 31/hour to 31k base with an OTE of 46, at no point was I told of this change. I reach back out to both recruiters and I get confirmation from both that the position is indeed the latter. I immediately cancel the interview with recruiter #2, respectfully of course, and I had to refrain myself from blowing up on recruiter #1 for what essentially amounted to their mistake causing me to waste 4 weeks following up for a position I would never have applied to in the first place.

    Normally I brush off the no's, look back at why I was rejected, and try to improve, but this time it was different. Last time I felt like this was when I sold cars and saw the gross on a deal go from 8k to a mini after hours in the booth. What do you guys do in similar situations? I'll probably take some time to try meditating when I get home from work now but I figure you guys might have some better alternatives.

    submitted by /u/alwayslearning2sell
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    People in/were-in car sales. Was CSI score important?

    Posted: 29 Jun 2018 04:03 PM PDT

    CSI (Customer Service Index) awarded by JD Power (if I'm not mistaken) I've heard is a big deal in the car dealer world.

    I'm selling coffee machines, and am looking to pitch car dealers on making their waiting area nicer than just crappy instant coffee or a dreaded Kuerig machine (the bane of my existence). Also to offer a latte/cappuccino to potential sales customers (fancy!).

    My pitch is that dealers need to up their beverage game to create ambiance to help increase their CSI.

    Car guys/gals, thoughts?

    submitted by /u/pocketsked
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    What specific SaaS industries pay the most?

    Posted: 29 Jun 2018 04:03 PM PDT

    I sell compliance software and the pay seems mid range in terms of what else is out there software wise. Mid market reps make close to $200k. But what are some specific SaaS industries or products that net the largest commissions?

    submitted by /u/Clovadaddy
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    Doing something like this makes me never want to work with you...

    Posted: 29 Jun 2018 03:41 PM PDT

    I'm currently doing something that involves me talking to a lot of different sales agents.

    Jesus does it get infuriating sometimes...

    I have a few simple questions that I'm asking. Most of the time I get back a variation of this. I.E. A complete dismissal of my questions and an attempt to have me call them where I'm assuming they think they can just sweet talk me onto a sale.

    Why does every single salesman want to call. It doesn't make me any more likely to buy your product. In fact, it makes me want to cut all contact and find somebody else. All you are doing is giving me a chore. Why do I need to spend 45 minutes on a phone with you trying to extract something that should take 2 minutes and one email. If you refuse to just tell me honest basic info then it just signals to me that you are a shady salesman trying to fool people. If your product is good then it stands on its own. If you can't sell me over email you aren't going to be able to sell me over phone.

    I don't know what they teach in BUS 101 but let me tell you guys, obscuring information and constantly pushing to call when it only makes the entire process more difficult and time consuming doesn't seem to me a good a sales tactic.

    The cycle is exactly the same every time... I find a salesman with a service I want, I send him an email introducing myself, what I'm looking for, and I ask some very basic clarifying question since I'm looking for something very specific and I don't want to waste both of our times. I get the same exact response every time. "Hello, I've read your email, please give you phone number so I can call you "....

    I currently have 25 voicemails on my phone from salesman. Like seriously what is up with this tactic? Am I the only one who really dislikes this stuff? If any of those salesman just replied back with a well written email, explaining their service and how it differentiates from the competitors, they would of had a new customer instantly.

    submitted by /u/natantantan
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    Ideas to improve sales resume or add value to yourself?

    Posted: 29 Jun 2018 03:23 PM PDT

    How can I improve my value as a new hire without adding my most needed asset on CV, time? I'm more skilled than my couple years in the role/industry speaks. Thank you in advance!

    submitted by /u/Clovadaddy
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    Botched an interview.....any way to salvage it?

    Posted: 29 Jun 2018 01:47 PM PDT

    Hi guys, been recently following this sub trying to break into the industry....first off, thanks! You guys are a great resource and I'm glad I discovered this sub. I had an interview for a sales role at an adtech firm and I thought it went OK....until I learned about hard closes, and now I think I probably did poorly. I've emailed one of the decision makers and they are interviewing other candidates etc. but haven't haven't ruled me out per se. I'm not excellent on paper but I can't imagine anyone being more hungry than I am at this point in my life. I want to reach out the the DMs again but not sure what the best way to approach. Any ideas on how I can salvage the opportunity?? Much appreciated guys.

    submitted by /u/Le_Alchemist
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