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    Free guide to GDPR for small businesses small business

    Free guide to GDPR for small businesses small business


    Free guide to GDPR for small businesses

    Posted: 08 May 2018 04:14 AM PDT

    This is a 3 part guide that goes through what it is, how to record your data processing and what the rights of the individual are and what lawful bases you can use to justify your processing.

    https://realtimecrm.co.uk/posts/the-small-business-no-nonsense-guide-to-gdpr-part-i-an-overview/

    https://realtimecrm.co.uk/posts/the-small-business-no-nonsense-guide-to-gdpr-part-ii-the-right-to-process/

    https://realtimecrm.co.uk/posts/the-small-business-no-nonsense-guide-to-gdpr-part-iii-the-rights-of-the-individual/

    Extract from Part I:

    What are the key principles of GDPR?

    The GDPR sets out the data protection principles in Article 5, they can be summed up as follows:

    1. The personal data is processed lawfully, fairly and in a transparent manner in relation to individuals.
    2. The personal data has been collected for a specific and legitimate purpose and is not processed beyond the scope of the legitimate purpose used to justify the processing.
    3. That the personal data is adequate, relevant and limited to what is necessary in relation to the purpose for which it is being processed.
    4. That the personal data is accurate and kept up to date.
    5. The personal data is kept in a form which permits the identification of data subjects for no longer than is necessary for the purposes for which the personal data is being processed.
    6. The personal data is processed in a manner that is secure including protection against unauthorised or unlawful process and against accidental loss or damage.

    Does it apply to me?

    This new regulation applies whether or not your business is based in the EU and regardless of the actual location you process data. As long as you are processing the data of people in the EU for the purpose of offering goods and services (whether paid or not) or monitoring the behavior of people in the EU, for example by placing cookies on the devices of EU individuals you must adhere to the GDPR:

    "This Regulation applies to the processing of personal data of data subjects who are in the Union by a controller or processor not established in the Union, where the processing activities are related to.."-Article 3(2) General Data Protection Regulation-

    In the context of the UK and the vote to leave the European Union, this will have no impact on GDPR enforcement as the Information Commissioner Office (ICO) has confirmed the new bill will apply in the UK from 25th May 2018.

    For the purposes of this guide we will focus our attention on the GDPR and its effect on small businesses. The GDPR is not a one size fits all solution to the problem of data protection. It has differing levels of obligation depending on the size of the business when it comes to reporting:

    "The obligations referred to in paragraphs 1 and 2 shall not apply to an enterprise or an organisation employing fewer than 250 persons unless the processing it carries out is likely to result in a risk to the rights and freedoms of data subjects, the processing is not occasional, or the processing includes special categories of data as referred to in Article 9(1) or personal data relating to criminal convictions and offences referred to in Article 10."-Article 30(5) General Data Protection Regulation-

    In plain language, the GDPR does not expect the same level of obligation from a small company of say 12 employees as it would from Facebook. This is unless of course you process data more than occasionally or if the data is of special categories, in which case you will need to comply in the same way as larger organisations.

    Our guide will walk you through a general overview of the principles of the GDPR with specific reference to interpreting it as a small business.

    It's important to understand the general principles because, as the GDPR states, data protection is not a product but a process. In understanding the process you will be able to evaluate your current data protection procedure and update it where necessary to ensure that you are compliant with the GDPR.

    A few key definitions

    Data Subject: A "natural person" who can be directly or indirectly identified by information such as a name, an identification number, location data, an online identifier (such as a username), or their physical, genetic, or other identity. An example would a person named 'James Sample'.

    Personal data: The GDPR applies to 'personal data' meaning any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier.

    Sensitive personal data: The GDPR refers to sensitive personal data as "special categories of personal data". The special categories specifically include genetic data, and biometric data where processed to uniquely identify an individual. See Article 9(1) for an exhaustive list of what classifies as sensitive personal data.

    Profiling: Any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

    Controller: Determines the purposes for which and the manner in which any personal data is to be processed. For example 'James Sample' registers with a landscaping company named 'Green Landscapes' via their website to find out more information about their services, in this case Green Landscapes becomes the controller of the personal data that James provided.

    Processor: They process the data on behalf of the controller. Any software or CRM system such as RealtimeCRM becomes a processor of James' personal data when Green Landscapes imports his data into RealtimeCRM.

    Processing: Anything that is done to or with personal data such as:

    • Organisation, adaptation or alteration of the information or data.
    • Retrieval, consultation or use of the information or data.
    • Disclosure of the information or data by transmission, dissemination or otherwise making available.
    • Alignment, combination, blocking, erasure or destruction of the information or data.
    submitted by /u/Mattrt123
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    How to approach landlord for operating a home based business?

    Posted: 07 May 2018 11:31 PM PDT

    I'm moving to a new apartment complex and need to approach the landlord for allowing me to use the location of where I'll be living as my dedicated business address. I was thinking of drafting up an agreement to not use the space for any commercial purposes like meetings or storage. Anyone have any experience with this sort of thing and are able to share their experiences?

    submitted by /u/HaroldKid
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    If there was one book you would recommend to anyone starting their own business what would it be?

    Posted: 07 May 2018 07:14 AM PDT

    The missus and I are thinking about getting into business in the near future. We are located in Ontario Canada and want to start getting some good foundational understanding of business. We are heading out to the store tonight to grab some essential reading. Was hoping Reddit could steer us in the right direction.

    submitted by /u/AgreeableMaybe
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    From website visitor to brick and mortar customer

    Posted: 08 May 2018 12:58 AM PDT

    Hi! I was wondering if any of you know or use some kind of tracking for visitors that used your website and visited your actual store after that. Maybe by some kind of geolocation or by their phones auto connecting to an open wifi network so you can track who they are? This sounds more creepy than it's meant too :/

    submitted by /u/Basbeeky
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    How does one advertise for a telemarketer from a national pool of applicants?

    Posted: 07 May 2018 10:33 PM PDT

    Professional services business here. We've relied on incoming calls for too long. They are drying up so time to start using an automated marketing platform and hire a telemarketer.

    I heard about a friend of a friend who hired a great telemarketer who worked from home and lived in a low cost of living state (I am in one of the most expensive cities in the US).

    I tried posting a job to LinkedIn but you have to choose a region. No way to advertise a job nationally. Craigslist same thing.

    Can anyone recommend a way to post for a telecommuting job nationally? Would also welcome any tips about hiring a telemarketer to followup on email marketing campaigns, appt setting,etc.

    Cheers!

    submitted by /u/MSP_Brahh
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    People who were somewhat "comfortable" before they started, how did you get motivated to start your own business?

    Posted: 07 May 2018 06:28 PM PDT

    Why I'm lazy

    • make 60k a year working from home. average like 6 hours of work a day and save time from commuting too

    • have 150k saved up (rrsp, tfsa, everything). Maybe 170k in assets if you count the car.

    • youngest of 3 siblings..

    • live at home til married (asian)

    • with work, exercising, social life, gf, what little spare time I have left I just want to relax and game or nap

    Why I need to get out of my comfort zone

    • need more money

    • boss is a dick

    • want more freedom

    • almost 30 years old, need to get my shit together

    • older siblings both have own business that I've helped a ton with. Seems to be in our blood and I have a lot of experience with it. just never my own

    • houses cost 2-3 million in my area. rent and apartments are also disproportionately expensive (vancouver, BC)

    • I don't have a ton of marketable skills honestly to get past 40-50k.

    I'm always thinking of business ideas but never really do anything with it. If this were a movie I'd obviously move out/quit my job to get motivation, but real life + advice I've read is that now is the perfect time to start my own business. While I'm somewhat comfortable, few expenses, plus my brother and sister could literally invest/lend 100k each without a second thought.

    But..I just feel way too immature, lazy, and afraid. Would appreciate any advice.

    submitted by /u/ohnoimrunningoutofsp
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    Business is becoming legit, advice needed

    Posted: 07 May 2018 01:51 PM PDT

    Run a small residential painting company, and it's doing very well. I've been running it solo with part time help that I have been training on the way. I now have too many jobs coming in, and I need to hire someone skilled, so any advise on the following would be greatly appreciated.

    Have been running as sole proprietor and just using my personal bank account for everything. I will continue to be sole management of the company, and I'm convinced I would be operating with 2 employees for the near future. Should I be incorporating in some form? How big of a hit will I take once i have to pay myself under some sort of corporate structure?

    What steps are needed to start a payroll correctly/legally, software/online service suggestions, how will paying myself work. I currently only pay casualty/liability insurance, what other insurances will i need to pay once running a legit payroll?

    I work inside homes, so on top of skills, i need to hire clean and extremely trustworthy people. I need a recruiting service that will reliably filter for these conditions

    submitted by /u/febutember
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    Any Transportation/Trolley Owners out there?

    Posted: 07 May 2018 05:11 PM PDT

    I am starting a transportation company. Specifically a "Trolley" company. I would target the corporate and social market, giving clients an opportunity to transport their guests in a unique style.

    If this is something you are currently doing - or have done in the past... 1. What would be your top THREE tips? . 2. What did you Not consider before starting the business?

    THANK YOU!

    submitted by /u/Divinelife1
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    A must-read book for every small-business owner:) Or not?

    Posted: 08 May 2018 12:10 AM PDT

    Hello dear readers and owners of small businesses. When it comes to small businesses the only thing that can help them scale and survive is innovation. How can you differentiate from your competitors , how you can increase profits, how you can decrease expenses and many others.

    The book is live now on Indiegogo, and you can order an eBook or get a HardCopy. Just check up the Scope of the book in the Overview of the Campaign. https://www.indiegogo.com/projects/the-business-innovation-book-books/x/18672293#/

    PS: I hope this book helps you as much as it helped me, I have read the draft and I can tell you, I haven't read such concise and easy to read book in a while ;)

    submitted by /u/ach0t0m0v
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    How do I get a specific description to show in my client's credit card statement? (x-post from r/entrepreneur)

    Posted: 07 May 2018 02:53 PM PDT

    Credit Card Processing

    Posted: 07 May 2018 06:36 PM PDT

    Girlfriend started working for a major company going out and selling credit card processing. She's getting a lot of people just saying "No, Im too busy" or just blow her off completely.

    Any tips on how to approach a business owner? She has been able to sign up the majority of the people that she can talk to as she can offer really low rates, but it's weird hearing her stories of small business owners telling her to get lost, im too busy, etc...

    Thanks!

    submitted by /u/spoolinup
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    PSA: As an employee, nothing screams tacky like giving the employee of the month award to the owners son/daughter

    Posted: 07 May 2018 08:44 AM PDT

    If you own a business, show appreciation to other workers.

    submitted by /u/FunTimesHigh
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    I made a site that helps people find investors to buy a small business

    Posted: 07 May 2018 05:25 PM PDT

    Product Invention: DIY or 3rd Party Manufacturer? Average Number of Samples for Cut&Sew Fashion?

    Posted: 07 May 2018 04:30 PM PDT

    So developing a new product is costly and time consuming.

    My end goal in business is to outsource most operations to be location independent rather than build systems in-house.

    1st Method:

    So with this in mind, I lean towards going to a manufacturer to develop my product. They have the tools, knowledge, and processes to build something already.

    So first two products are both in clothing, I went right to manufacturer. 1st one failed and just got the first sample of the second product. But once again, it is nothing what I wanted. So I pretty much spent months working with multiple people in the chain and it came nothing like I wanted again. I know it is a process, but the vibe I seem to get is that too many samples, shows you are incompetent. But damn how do people keep paying these manufacturers for product development. Product development to me comes with many iterations. But each iteration cost a lot of time and money. I believe I have to put this product at halt...Something I'm not getting here?

    2nd Method:

    DIY method, buy all the tools and spend time doing it yourself. Not opposed to learning at all. Also, the fact that buying equipment for in house production is a long term approach. But I plan on outsourcing, so the equipment purchases tend to be a waste. So even if I learned everything, I have to spend more time actually being good. I am working on this project on my own DIY. Feel a lot better and just thought about all things I have done for this and realize that if I went with 1st method. I would be practically broke. Small tweaking of measurements. Testing different sources and materials. All these trial and tribulations that is all part of the process.

    I just don't see how someone pays a 3rd party to develop a product, especially a new one. My DIY equipment costs were actually feasible with just my job. Some others have to get a mold made and the DIY method is not feasible at all with equipment ranging in the thousands. But when you go third party, you rarely ever get what you want.

    submitted by /u/RichBroMan
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    Investor

    Posted: 07 May 2018 04:01 PM PDT

    I just commenced my journey as a real estate investor. Excited and nervous about my first upcoming deal. Any tips or advice from experienced investors? Thanks

    submitted by /u/DRudd1
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    At ~4% unemployment nationally I find myself unemployed. This is most likely because of criminal issues (I have not been convicted yet but it's still on my record). Zero income to speak of. I'm thinking about starting a small business. Two questions..

    Posted: 07 May 2018 03:56 PM PDT

    First of all, I'm a highly intelligent guy with an MA in Philosophy and a BS in Computer Science. And graduated Magna Cum Laude. Yes, I can program and I've been in mostly managerial roles in my career. I've always been kind of an entrepreneur. I do have an LLC set up and I have lots of experience working with small business. I am multi-talented and I can do the tech/marketing/payroll, management etc.

    So my questions are: 1. If I were to start up a business, what's the best bet for instantly beginning to make money with a relatively low startup cost (say 40k)? 2. If no such thing exists, what's my best bet on getting a steady-paying job in the job market right now where my "criminal history" plays no role. I've gone to staffing agencies and they're super gung-ho about me until the last step of background check.

    Many thanks

    submitted by /u/dontforgetthispw
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    What are the top questions about business you have right now? Me? How to get in front of bigger clients. . .

    Posted: 07 May 2018 11:49 AM PDT

    I am building a video library or business tools and want to know what are the top questions that you have.

    submitted by /u/RangerShine
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    Looking for advice on how to go about overseeing a small business that has just been inherited from a deceased family member?

    Posted: 07 May 2018 04:31 AM PDT

    So basically the circumstances are as follows:

    I'm an Australian (23) and recently my father passed away leaving behind his possessions and his business to my mother, brother (26) and I. The good news is that none of us are really in a position of struggle financially; my mother has no mortgage and a well paying job, and both my brother and I have quite high paying jobs, particularly for our age. The issue is that none of us have a whole heap of time outside of our current jobs to be able to tend to the daily running of the business. Neither my brother or I live near our home town which is where the family business is located. My brother is juggling both his work and study, he will however have a bit of time throughout the week and about 6 weeks later on in the year to learn some of the ins and outs of the business. I am away overseas etc.. with my job and have very little spare time for phone calls/emails throughout the day. I am however able to read and research in my spare time and keep an eye on Key Performance Indicators for the business.

    The business itself: The business is a relatively small, however, quite sucessfull industrial supply type business (think building supplies, tools, hardware, industrial stuff etc...). The annual turn over and value of the business are both over the $1,000,000 mark approximately. It's located in a rural area and currently has a good manager that has been trained up by my father over the past 10 years. It has been performing quite well and as far as we can tell has no real shinning performance issues. It is quite an organised business from a shop, supplies and books perspective.

    The advice I'm looking for: My Dad was a pretty smart guy and the only person that really knew what the hell was going on there. I really just want some insight into how to go about learning about how the place operates. From the perspective of a now young (23YO) small business co-owner and probably co-director how should I go about managing the decisions around the business? What should I be looking for from a books perspective? What reading do people recommend? Where should I start with all this?

    Any help or advice would be greatly appreciated.

    Note: we will of course be seeking legal, accounting and banking advice. I also have and uncle that has a lot of knowledge and experience around running small businesses that is helping out.

    submitted by /u/_TheDutchman
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    How to know if there is demand for my business idea?

    Posted: 07 May 2018 01:37 PM PDT

    Hi Guys,

    Was hoping for some advise on the following:

    I have been pondering starting a retail delivery business. Currently this market is growing and large in my country, but is dominated by 3/4 Leading corporations. The demand is there, I know. But how can I know if there is demand for what I offer, which would be very similar to the large companies (main difference is I like the range/variety they have).

    This is an industry that I have experience with, but am unsure on whether i should make the quantum leap, and add a delivery side to my current brick and mortar business. What do you guys think? Is it even worth my time competing with the big boys? Or should I use my resources on other ventures.

    Thanks for reading this.

    submitted by /u/rsd2200
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    Liquor Store Owners, what are your top selling non-alcohol items?

    Posted: 07 May 2018 09:49 AM PDT

    I have found myself running a once poorly managed liquor store. While we are making great strides to get things back on track, the main issue I am encountering is that over 70% of our sales are beer with an average margin of roughly 9%.

    With that being said, I want to focus on non-alcohol items: candy, snacks, chips, etc. We sell soda, and that's about it.

    I'm going to invest in some candy, snacks, and other items to sell at the counter.

    What are your top selling non-alcohol items? I'm thinking beefy jerky, peanuts, and popular candy bars to start. What else should I invest in?

    submitted by /u/LiquorSales
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    [Software Question] - Is it possible to charge ACH payments through Stripe when invoicing through Xero?

    Posted: 07 May 2018 12:54 PM PDT

    Hi. My name is Tavo. I have coffee and tea wholesale business selling to a few mom & pop specialty shops in Ca.

    I have all of my inventory in Xero and use that as my primary software for writing invoices. I email invoice and pick up check upon delivery. Thing is, we're going to start shipping the product soon to save money and time. Three of my wholesale accounts are more than an hour away and writing + mailing checks is inconvenient for both them and myself.

    I'm trying to figure out how to set up ACH payments payable through the emailed invoices created in Xero. I've connected my Stripe account to process credit cards, but the 2.9% fee is kinda high when you go past $1,500. Stripe's ACH fee comes in at a much more affordable price of $14.00 between $1,000-$100,000 payment, which would save me a few hundred dollars a week.

    I've tried looking through stripe's help pages and I haven't figured out how to allow my customers to pay through ACH. I should think it's possible considering I pay my coffee importer with ACH payments through Quickbooks myself.

    If anyone has any insight, I'll greatly appreciate it.

    Read Bold to skip the fluff

    submitted by /u/chetoos08
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    Lawncare business questions

    Posted: 07 May 2018 12:36 PM PDT

    Ive been thinking about starting a lawncare business during the summers i have off when going to school. Do any of you run a lawncare business? If so what equipment would I need? How do you determine your quotes? How do you do your scheduling? What insurance and stuff like that will I need etc. Any help will be appreciated thanks in advance

    submitted by /u/crackerjackr
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    Point of sale, paper receipts, cash drawer

    Posted: 07 May 2018 07:32 AM PDT

    I own a woodworking business making furniture for residential and Commercial customers come up I'm also going to begin selling small items in a portion of my store devoted to retail. There may be some big ticket items reaching $1,000 but most of them will be around $50 a piece. I plan on using an iPad stand with a square chipless reader, but recently began considering a cash drawer as well. I don't want the explicit cost of installing a full receipt printer and automatically opening cash drawer as I feel most customers might just be using credit cards and open to digital receipts.

    Is not offering paper receipts a bad idea? Some of these items I sell it could be purchased as gifts so there's that.

    I don't like the look of the white square stand which most receipt printers and cash drawers work with. I'm going to be getting the metal Heckler design iPad point-of-sale stand, does anybody have a somewhat inexpensive option for receipt printers and cash drawers? Most systems look like they will cost me about $600.

    Thanks in advance

    submitted by /u/rivingkirf
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