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    Wednesday, January 3, 2018

    Happy New Year /r/Sales. Looking to add 2 new mods! Sales and Selling

    Happy New Year /r/Sales. Looking to add 2 new mods! Sales and Selling


    Happy New Year /r/Sales. Looking to add 2 new mods!

    Posted: 02 Jan 2018 12:58 PM PST

    /r/Sales, hope that all of you are having a great start to the New Year. Keep grinding and working smart!

    A few of the mods (including me) have been very busy to round out the year and continue to have tight schedules whether it's travelling for client meetings or coaching teams. Every year I do a realignment of my goals and aspirations and one of my weekly goals is to start contributing to this community once again (a minimum of a quality post every 2 weeks).

    Love that this sub remains active on a regular basis, so we are looking to add 2 more moderators who can contribute to the community and remove BS self-promo posts / spam.

    If you have someone in mind please share. If you are personally looking to join the team send me a PM or comment below a paragraph on why you'd like to join and what you can bring to the community. Share your experience in the field and send your LinkedIn profile if you are comfortable.

    This is a pure voluntary role so I am looking for dedicated individuals who not only have knowledge in the space, but are passionate about sharing.

    Speak soon /r/Sales :)

    Edit: I will keep submissions open until Friday, Jan 5, 2018. Selection will be made on Jan 8th

    submitted by /u/VyvanseCS
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    How to add value throughout sales process?

    Posted: 03 Jan 2018 08:29 AM PST

    I keep hearing people say "add value throughout the sales process" but never any concrete advice on what that is or how to do it.

    What are some specific ways that you add value to your prospects throughout the sales process?

    For context, I'm selling a machine learning Saas platform to mid-market accounts

    submitted by /u/fwz12345
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    Oracle’s Top Divisions/ GBU’s

    Posted: 03 Jan 2018 11:47 AM PST

    Which divisions or GBU's at Oracle are the best to work in sales for in terms of culture, mobility, and pay?

    submitted by /u/MrDrStrange1
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    Prospecting Africa?

    Posted: 03 Jan 2018 07:37 AM PST

    Hey everyone, I'm an experienced SDR and for my sins I work on the GCC market. Used to do Nordics but due to a recent change I will now start prospecting Africa (English speaking) alongside Middle East.

    I work for a market leading social media saas company.

    Success here could mean a promotion out of the sdr role into something bigger and better!

    Any tips on prospecting Africa?

    submitted by /u/Vprhxpd9
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    A Great Sales Movie

    Posted: 03 Jan 2018 07:37 AM PST

    Most of us know all of the sales movies that exist, especially the classics (Glenn Gary, Boiler Room, etc).

    I love movies that motivate me to sell and spark that hustle that sometimes dwindles for a little while during the grind.

    So I wanted to recommend a movie to all of you that you may have not even considered, but to me it is through and through a movie salespeople will love.

    The Founder , which is about Ray Kroc and McDonalds.

    It's on Netflix and I highly suggest you watch it!

    submitted by /u/aquinasbot
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    I am not making calls bc I can't find new clients

    Posted: 03 Jan 2018 10:27 AM PST

    hello r/sales

    I am having difficult times to find new clients.

    I sell a measurement equipment for manufacture companies. It is directed towards end user companies so they can measure the pieces they manufacture. It is a one-time purchase with almost no chances in getting another PO for the same company as very few people will use it.

    I have been selling this product in the same territory for over 2 years and in the beginning, I could sell them really fast. Having a 1 equipment sold per month goal, I used to sell even 4 units in one month. That was in the beginning only. Now I am struggling a lot to find new contacts or new companies that don't know my equipment now I am selling 1 or 2 in 3 months, my goal now is 2 per month, so I am really below it.

    I feel I already visited most of the companies here. I have visited them again and again over all this years but that would be it. I am getting frustrated as I don't know who else to call.

    Do you get this issue as well? What could be a good advice so I can overcome to this? I honestly don't see myself selling this product in 2 years from here.

    Thanks

    submitted by /u/AMSMunich
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    Question for outside sales/home office reps

    Posted: 03 Jan 2018 06:21 AM PST

    How much communication do you normally have with your boss? Started a new job a few weeks back that has me working from home and the field and only communicating with management via phone or email.

    Iv has some frustration already over the communication, as I'm lucky if I get a response on anything within 24 hours.

    Wondering if experiences are similar?

    submitted by /u/JohnEThree3
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    Keeping the Rude from influencing the 'tude?

    Posted: 03 Jan 2018 12:13 PM PST

    I am a respectful and professional person. Lately, I am finding it more and more discouraging to be on the receiving end of prospects' rude behavior. They schedule appts, then are no-shows and go completely dark. Or they say not a good time, and we set up a time down the road to revisit. Then they go dark and never schedule. Or they sound interested, say get a proposal to me, which I do, then never respond or acknowledge. Or they verbally agree to the terms of a proposal, and go dark when I try to hammer down signatures and details. And, the lovely ones that shut you down the minute you open your mouth without even knowing what you might be offering or even if it can benefit them. (I'm in media ad sales, specifically cable and digital, B2B, non-metropolitan area)

    I'm a big girl, I can take a no. I can take a maybe. But it's the sheer disregard for my time and effort and the fact that I often feel lied to by those who commit and then don't follow up. I value my ethics and integrity and treat my clients and prospects with respect and honesty. So it really bothers me when so many seem to lack just plain common courtesy.

    I've role-played with my LSM, I've taken her on cold calls, CBAs, and proposals. She has given me some guidance and input but neither of us can pinpoint anything that I am specifically doing to garner these responses.

    Yes, I'm still refining my technique so that I can make sure it's not me. But how do you guys deal with rude attitudes to keep you from getting discouraged and jaded? Or is this a situation that others don't encounter very often?

    submitted by /u/ItsCool2bWeird
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    Slump

    Posted: 03 Jan 2018 11:56 AM PST

    How do you pick yourself up from a slump?

    submitted by /u/prospector33x
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    Ideas to make the work place fun!

    Posted: 03 Jan 2018 05:57 AM PST

    I work in a small office with three other people. It's a pretty bland office partially because of my conservative boss and partially because our corporate overlords must approve when we fart. I really want to spice it up and make the office a much more positive place to be in. My boss said as long as I'm not walking around in a banana hammock or painting swastikas on the walls it's probably alright, at least by him. We're inside sales mostly but our clients do come to the office.

    One thing we've done is finally got a coffee pot. Yay for small victories! For my office I'm having a friend who's not shabby at art make some paintings for me. I'm thinking of adding some food/drink to the office like, going to the store once a week to stock up on things like bottled water, healthy snacks, or something like that.

    What other things are fun to make work more fun? What does your office do that makes you glad to come to work? What are some things that your clients complement your office on?

    submitted by /u/The_Kalmado
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    How big is your box?

    Posted: 03 Jan 2018 08:08 AM PST

    Hey guys, happy belated new year. The past few weeks, I'm sure we've all been working on our goals for 2018, I know I have. I've challenged a few reps inside and outside of my industry to set their goals effectively and I've noticed an unconscious thought that could be dangerous if not addressed.

    I noticed that, when asking what their career goals were for 2018, the reps went straight into what their company expected of them. They told me exactly what their managers told them to hit.

    I think we can agree that metrics set by our company/management is a safe growth statistic that they've deemed sufficient for 2018. The numbers are based on the aggregate of sales people in the company/sales industry.

    I know, I know, there's always the flip side, where a business that doesn't have their shit together tries to set unrealistic sales goals for their reps and setting them up for failure. I agree that we'd rather have the former than the latter, but do we really want to shoot for the average goals first?

    Of course not! If I asked any successful sales rep straight up if the goals set by your management were sufficient for your personal income goals, they'd probably scoff and say "yeah right dude."

    This brings me to the point. What box are you putting yourself in? Are you in autopilot mode and just taking the management's bare minimum as the ceiling? That's a mighty small box to put yourself in. Tight and cramped with no room for growth.

    If you're not growing, you're dying, so why are we consistently choosing constricting greenhouses and convincing ourselves that we're successful.

    Don't get me wrong. If your personal goals align with your management's goals, then you have some damn good management. If not, I challenge you to give yourself room to grow and think about what you want first before you shoot for what they need.

    Just a rant. Happy New Year dudes!

    submitted by /u/789521456852
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    Retarded question: How to sell books to a publisher?

    Posted: 03 Jan 2018 07:56 AM PST

    Is there a strategy to sell a book to a publisher or a literary agent? Are there any courses or lectures on it?

    Any response will be appreciated

    submitted by /u/Nafenzer
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    Issue Transitioning To A Nicer, Larger Location (Retail Sales Question)

    Posted: 03 Jan 2018 10:58 AM PST

    I am in Sales at my family's furniture/mattress store, and am just starting my 2nd year of sales, and am having a few issues. We moved just down the street from our old location of 15 years to a shopping center.

    My sales are by no means bad. Our top salesmen of 15 years does 1.3 million a year, and in my first year I did 850k.

    Moving from a side street, to a spot with a Walmart, Home Depot, an area with 10x more traffic has obviously made a big difference, but our sales are still the same.

    My question is, what am I doing wrong. There are a ton of people who are walking out empty handed. Could it be the time of year? Our prices are still the same (some of the lowest around), could our better looking showroom be intimidating for our small town?

    Has anyone had a similar experience with some advice?

    submitted by /u/Austinmanson
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    How would you go about leaving your SaaS sales job for a competitor?

    Posted: 03 Jan 2018 10:43 AM PST

    Would you be honest and tell your manager which competitor or would you say you're leaving for personal reasons and keep it at that?

    submitted by /u/k-waffle
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    Tips for making calls to companies that used to do business with you.

    Posted: 03 Jan 2018 09:47 AM PST

    As per the title, I started at a new company last month as what was suppose to be a Project Manager for Archival and Information Management Services; however, I've been switched to a sales role for Commercial Printing, Equipment, and Archival Services.

    I'm struggling generating business calls right now and the only work I've got has been from clients that did business elusively because of me at my last job. I'm expected to make 45,000 before next Friday for my review, and after switching over every client that did work with me at my old job, I'm only up to 11,000ish. I have a company database of several hundred previous clients, and I've already exhausted my business card stack of around 200.

    Any times, to how I should approach the company database would be much appreciated as I feel like I am struggling a little bit.

    submitted by /u/PotatoeTater
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    Burnt Out as A BDR -> Would I be Dumb to Pursue a Full-Cycle Role?

    Posted: 03 Jan 2018 09:44 AM PST

    Title says it all. I cold call with 100 perecnt of my time. I am a top performer, and I used to find enjoyment in that. Now I'm just burnt the fuck out after a year and two months. I'm going through the interview process with Gartner, on interview 3 of potentially 4, but I'm wondering if I'd be dumb to pursue a full cycle role if Biz dev is burning me out like this.

    Part of me thinks the better culture at Gartner, and going into the office a lot would help (I WFH 4 days a week currently). The other part of me is terrified to become yet another failed AE, and have no more chips to play in terms of career pivot. I enjoyed the relationships I had with my accounts in a previous Client support role, so maybe I'll enjoy that aspect of being an AE.

    Thanks in advance. I'm 25, switched fields from Professional L&D/ Coaching to Enterprise Tech when I was 24. I'm afraid I'm spinning my tires and going no where. Depression has definitely set in, in an "I need to see someone" kind of way.

    Thanks

    submitted by /u/Throwitawayquik
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    Set Targets in consultation with Sales Team

    Posted: 03 Jan 2018 05:38 AM PST

    MD:"Hey Mr Bannerjee ,what is your plan for achieving 20%growth in sales this year."

    Mr Banerjee: "Simple sir we will give targets @30%growth over last year sales to Sales team. So even if the sales team 95%of sales targets we will romp home. To help achieve we will increase media spend by 10% and a jump of 25%over last year sakes incentive plans. Simple"

    Sales Review meeting at the end of first quarter:

    Mr.Bannerjee: "Hey Rahul we have not even achieved even 85%of this years targets of first quarter. This is pathetic performance."

    Sales Manager Rahul: "Sir the target growth @30%over last year is very high when last year we managed to grow only 10%over previous year sales. These targets are just not achievable."

    Mr Bannerjee: "Hey but we increased our sales incentive also. So this incentive should be a great motivator."

    Rahul: "Sir but only that incentive is of any value which 'can be' earned even by top performers".

    Target Setting is not a mechanical exercise. It must entail a lot of planning and discussions with all stake holders.

    Don't treat sales team members as sitting ducks to pander to all whims and fancies of top management.

    Salestargets

    MritunjayaMalhan

    submitted by /u/Mritunjaya239
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    Life Insurance salespeople: What is your best practice/process to convince a customer to keep their life insurance when they call to cancel it?

    Posted: 03 Jan 2018 09:02 AM PST

    I'm terrible at handling these situations, and I feel like I have maybe a 10% retention rate when a customer calls in to cancel their life insurance that they bought from me even last year.

    I work so much better when I have a process, or a script, so do any of you guys have a process that works for you to convince the customer to keep their life insurance policy and change their mind about cancelling it?

    submitted by /u/Geaux
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    Car sales prospecting

    Posted: 03 Jan 2018 08:48 AM PST

    Hey r/sales

    I want to thank everyone for all the insight and help I've received from all of you over the past few months.

    I'm very new to sales (3 months), but absolutely love it! The reason for my post is to get some ideas on how to prospect for the car sales industry. It seems the only difference between the guys who sell 20-30 a month and the guys who sell 8-10 is just how many people they get in front of every month.

    What are some ways you prospect in the car business? Scripts for cold calling the phone book? How you get referrals?

    I would appreciate any insight you can share.

    Thanks

    submitted by /u/Pandaboots
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    To those who have sold software into the Fed space: how does it differ from the commercial space?

    Posted: 02 Jan 2018 06:43 PM PST

    I'm accepting a BDR role in the Fed space and am a little worried and excited about the challenge. A little background: I have 2 years of BDR/SDR experience with strategic (Fortune 500) accounts and have had some experience and a lot of success tbh with prospecting into Managed Service Providers as well. I only have experience in Tech/SaaS, and will be selling a SaaS/on prem APM technology that I understand well in this role. The company is a legacy company, so I'm assuming the Fed space uses us or has heard of us.

    This is a virtual role, and I've heard that not only is selling into the Fed space impossible if you don't live in DC, it also requires additional skill sets. Just how different is it? And what should I know to prepare myself? Those who sell software in the Fed space: what do you wish you'd known starting out? Thanks I'm advance.

    submitted by /u/Maronescrone
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    Tips? Career Change: First Day of Training Monday

    Posted: 02 Jan 2018 08:09 PM PST

    Hello everyone, For the past couple of months, I have been reading a lot of your posts/advice...a lot of great stuff. Thanks!

    Long story short: The past 5.5 years I have been teaching in an urban high school, but have wanted to change careers. On Monday, I start my first sales job (outside rep for a large food service distribution company).

    Question:. Does anyone have suggestions as I prep for the first day/transition into a new career? Looking for literally any general or specific advice/tips you all have to share.

    Recently, I have been reading "The Challenger Sale", as well as, "The Psychology of Selling"... have been listening to 2 podcasts (Advanced Selling and Brutal Truth)...and just set up a little home office.

    Any guidance is greatly appreciated!

    submitted by /u/hoppd2
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    Overcoming Prospecting Frustration

    Posted: 02 Jan 2018 04:00 PM PST

    I am in a new job in a new industry with no real contacts and no existing customers. As they say it's all white space or greenfield. I have a defined list of 20 named accounts. I get very frustrated with my prospecting efforts. I made 50 dials today and got no answers. I send emails out daily and rarely get a response. I do understand it's not unusual, but I find it hard to keep up my motivation. I think I'd rather get rejected by a live prospect than get voice mail after voice mail. How do other people keep up their daily motivation and effort? Are there other things I could do to increase my chances of making contacts?

    submitted by /u/staninsales
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    Transition from Civil Engineering to Sales Engineer

    Posted: 02 Jan 2018 08:56 PM PST

    I am graduating this coming may with a B.S. in Civil Engineering from a B1G Ten university and am wanting to transition into a sales engineer role.

    What are some companies/types of industries that align with Civil Engineering and would be most suitable for me to try?

    For instance, my roommate just accepted a job working for an HVAC sales company as a sales engineer.

    submitted by /u/Kimosabe69
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    Best Power Dialers

    Posted: 02 Jan 2018 03:21 PM PST

    Searching for a power/predictive dialer for a small team. If anyone has experience using one or could point me in the right direction, it would be much appreciated.

    Thanks!

    submitted by /u/SoCalMeMaybe1993
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    Drop Off Advice

    Posted: 02 Jan 2018 07:36 PM PST

    I have been in my geographic territory for about 5.5 years and have done fairly well with coverage. I have increased my market share in the area every year and continue to grow income annually. I'm selling Copiers by the way...

    My issue is I am having trouble getting in front of certain key accounts and getting a response (I know we have all been there). I've done the standard card drops, voicemails, emails and even trying to find other allies, but continue to get blocked. A few of these I met with when I first started, but perhaps I was not as experienced as I am now and did not come across as I would now. Listening to a few podcasts there have been recommendations for creative marketing materials just to peak interest and at least get the decision maker to know I'm here. Anyone out there had any luck with anything in particular?

    submitted by /u/weego88
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    Defending NPS Scores

    Posted: 02 Jan 2018 03:17 PM PST

    Hey everyone!

    Happy 2018. With the new year comes year-end NPS scores. I am middle management for a software company (SaaS product). We got 38% promotor scores for my Account Manager, but I feel that their success is limited given that our product only received an 18% promotor score.

    The company has some new management and they seem to want to throw the AMs under the bus as part of the problem, but they are doing great things with an up-and-coming product. Have you all found any articles that explain how NPS for Sales/Support should relate to the product scores? Something like, "If your promotor score for your product is only 20%, you can expect a 20% increase in other fields" or something like that.

    Thanks!

    submitted by /u/sleepyteacher
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