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    Wednesday, January 31, 2018

    First job out of college. Trying to decide between a role with a large company, and a smaller one. Sales and Selling

    First job out of college. Trying to decide between a role with a large company, and a smaller one. Sales and Selling


    First job out of college. Trying to decide between a role with a large company, and a smaller one.

    Posted: 31 Jan 2018 09:19 AM PST

    Hey everyone. So at this point I have essentially been offered two positions. One is with a tech giant that has billions in revenue every year, and the other is with a relatively new startup, but has had 100% growth every year for the past 6 years.

    I feel like the position with the larger company would give me better options to grow my career long term, but I am afraid that I would be "churned and burned" as they say. A lot of the reviews for this company say there have been a ton of changes recently, and that massive layoffs are happening, especially in sales. This would be a temporary-to-hire position, so I would not receive any commission until 3 months after I have been there. I've read online that if you miss a quota in that period you may be fired. In addition, the training seems quite light.

    The other place seems to have a much better training, where they ramp up your quota over 3 months. In addition, I really like the people and the product they are selling, as well as the general atmosphere of the company.

    The base pay for both of these positions would be pretty similar. I want to go with the smaller company, but I'm afraid I would be missing out on a huge learning experience, and a huge boost to my long term career, by doing so. If any of you more seasoned guys have opinions about this please let me know. I have never done a full-time sales gig before, but I'm definitely willing to work my ass off.

    Also, both of these companies are in the tech business, and are inside sales.

    submitted by /u/HistoryFI
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    I'm just an admin who supports the sales guys BUT.....

    Posted: 31 Jan 2018 12:15 PM PST

    I don't respect my Sales Operation Manager at all and its affecting my work.

    I've done B2B sales before where I visited customers so I know what the process is like for the sales reps. After I got pregnant I decided to change companies and take a smaller less involved role.

    The sales team makes requests of me that I can fulfill quickly. My Sales Operation Manager has never managed anyone before. 4 people left before me in less than 2 years. She was promoted internally and she is constantly fighting with the sales guys.

    She has no sense of what sales means. She fights when customers place sample requests because she thinks they are taking advantage of us. She tries to "mother" me because she thinks I'm younger than her. She has meetings in her office where she cries to me because the sales guys are "mean" to her. Instead of being direct to them she sugar coats every interaction with them which pisses off the sales guys further.

    Can you guys offer some tips on how to survive this for the next 5 months? I want to offer support to my sales guys but I feel blocked. Upper Management is of no help. I'm really frustrated on top of almost having baby. It's too much. I've never experienced this level of incompetence and I have no clue how to handle it. She really believes we are besties and I don't like it at all.

    submitted by /u/SOMMADO12
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    Recommended CRM for trademen

    Posted: 31 Jan 2018 08:19 AM PST

    I'm interested in a simple crm for a trademen,

    Features wanted,

    • voip integration
    • contact management
    • google calendar integration
    • emailing
    • postcode lookup
    • calendar containing a map showing where the appointment's location is - so its easy to group nearby appointments together
    • appointment reminders for the customer, sms or email *invoicing would be great.

    Currently i'm using a VOIP line, google sheet, google calendar, google search (postcode lookup), tagging customers name in the voip dashboard, gmail, yourtradebase for sending quote

    Thank you

    submitted by /u/Cheeth85
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    Looking for advice: Selling B2B services in US remotely

    Posted: 31 Jan 2018 01:32 AM PST

    Hey,

    I'm seeking advice from US-based sales people and I think Reddit and this sub particularly is a good place to do so. May sound unrelated at first, but bear with me.

    Intro

    Long story short: I am a 23 y.o. entrepreneur born and living in Ukraine, started my own business 5 months ago. We create web/mobile apps, custom software development, BPO etc.: in a nutshell, IT outsourcing services. For those who are not familiar with this business model: since software developers are very expensive in the US and other countries with developed economies, businesses of all sizes seek ways to cut their costs and outsource the work of various difficulty levels to third-party vendors. Pretty straightforward.

    I am the one taking care of the sales at the moment and doing ok-ish. I mostly sell through freelance boards/jobs, but honestly I know good B2B deals are not made up there, and it's really hard to find valuable customers/contracts via these channels. Lately I've been feeling as if there is a gap in my knowledge, which is really slowing down my business, hence, I'm looking for any advice you, reddit people, can share.

    Problem

    I'll be blunt: I realized I have no idea on how do companies/startups in the US make the decision to outsource their software development work. Our USP is that not only we have a strong technology background, but a product-oriented approach as well, meaning we are not only "coders", but people who will guide and consult through all product stages during the development process. Hence, the value is real, but I feel as if I really need to understand the business processes behind the scene, so that I can pick the right companies we can help and when is the best way to do it.

    Questions

    1. I feel as if we can bring huge value to every American business, considering the reduced costs and the expertise we can share, but: a) I don't know how to approach people about it. I know that decisionmakers would be either founders or C-level execs, and I know LinkedIn is a good place to reach them out, BUT how to understand what business challenges do they have and if they have a need? Because hitting them up with "Hey we're doing web and mobile development do you have something for us?" simply won't work. b) I know that selling "everything for everyone" is a shitty business model. Our nature of services though is too wide though, so my question is: what is the best way to pick a niche, that will be most effective in terms of sales? I assume this would be based on previous case studies in specific domain/industry, but maybe there are other ways.

    2. I know workshops, meetups and conferences bring a lot of leads in my industry, but I don't have the financial ability to go to the US for this purpose, even though I'd love to. Hence, my question is: what is the good way to find a partner in the US, where do I start? I know it's hard to trust a random eastern European guy, but it can be scaled into a million dollar business relatively quickly, as long as there is a lead supply and physical presence on the targeted market, provided I have very good options for scaling the team/company out here (which I do). The income from the sales commissions would be relatively high even by US standards. Do sales agents like that work for a flat fee + %, or percentage-based-commissions-only?

    The answers to my questions may be obvious for one, but I feel like having someone elses input would help me big time, since I don't have any friends or acquaintances from the US. I also run the business on my own and sometimes I get the "glazy eye" thing, so literally any advice would be highly appreciated.

    Thanks folks!

    submitted by /u/CopyrightedPax
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    The difference between a sales advisor and a salesman?

    Posted: 31 Jan 2018 10:03 AM PST

    If you were asked to put the difference of a service advisor(customer service) and a salesman into 4 sentences, how would you word it?

    submitted by /u/teeekuuu
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    B2B Marketing Manager presenting 2018 strategy to Sales teams. What is important/not important to you?

    Posted: 31 Jan 2018 09:56 AM PST

    I'm preparing to give a presentation of our 2018 B2B marketing strategy (overview) to our US sales team. In previous years, I've felt that the marketing team would waffle on about tactics for 45 mins like it's a list of "all the things Marketing does to help Sales." I'm just not convinced that is the most valuable info we can provide. Of course we'll send emails, create sales collateral, and update the website, etc. It just seems condescending and even I get bored listening to it for more than 15 minutes.

    I know we (marketers) generally love all our tactics and stacks, but is sales really interested in all of that? What would you really love to hear from your marketing department? How can I show the Sales team that we are partnering with them to help them (and us) kick ass?

    submitted by /u/bcrabbers
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    Cold Emailing, let's pick over a carcass...

    Posted: 31 Jan 2018 09:35 AM PST

    Apologies in advance to whoever Nick is, dude's just trying to do his job. BUT...How often have we seen a cold email like this come into our inboxes? How often have you sent one like this?

    https://i.imgur.com/XReRkTy.jpg

    These are the reasons why I always say the minute or two doing a little basic internet research - even just a quick Google - will net you more actionable results.

    For starters: A quick search of just the domain name in my email address will turn up all 3 social media feeds immediately, with a clear description of what I do - which has nothing to do with ISO, or any industrial anything.

    While I know these are formula emails shotgunned out, the issue is now my time has been wasted, the sender's domain gets a "spam" mark against them from a Gmail server, and nothing productive has been accomplished.

    Second: Changes in font or style, color, bolding, etc don't always translate to everyone's email! After a third look, weird capitalization, and so on...I question whether Nick is real or not.

    Third: No "unsubscribe" or description of why I'm on this list. I use Mailchimp pretty frequently for mass emails like this - but mine are newsletter-style and not false-individualized, and the opt-out is absolutely necessary - it cut down on the spam flags and irritated one-liner "unsubscribe" emails back - over several months, I noticed that I had fewer unsubscribes and 0 negative emails after including the opt-out.

    What else did Nick do wrong?

    submitted by /u/no_soul_ginger
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    Anyone use Tableau to model salesforce reports?

    Posted: 31 Jan 2018 12:28 PM PST

    I'm looking for a better way to visualize reprots from salesforce.

    Thanks

    submitted by /u/saassaleslurker
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    Final round interview for SDR position at tech start up

    Posted: 31 Jan 2018 12:00 PM PST

    Hi guys, I am in the final stages of the interview process for an SDR role at a small tech start up. I am a recent college grad and have never gotten this far in the process. I've been using this sub for guidance over the past few months and it has helped a lot so thank you! I just want to share my strategy with you all and hopefully get some feedback on it.

    First round was a phone interview. The second round was onsite, with 4 separate interviews (1 with a sales consultant, 1 with a Sales manager, 1 with the VP of sales, and then finally a chat with the other SDRs).I felt like I did really well in the 2nd interview and got along well with everyone, however I later received some feedback that the VP of sales sensed a bit of low energy.

    Regardless, they invited me back for a 3rd interview. It will basically consist of me doing a presentation on how to leverage Macbook (I currently work at an Apple store) and tie that into working for a tech start up.

    I feel like leveraging the Macbook will be pretty easy considering I do that every day. I am mostly just going to talk about features/benefits and answer FAQs that I get from customers.

    I am more concerned about relating my job at Apple to working with a start up. I am obviously lacking in prospecting experience and have very basic CRM experience. I mostly plan on talking about how Apple has taught me how to work in fast-paced environment. It has required me to be a fast-learner by requiring me to learn about a vast number of products as well learning about Apple's business process. It has taught me great multi-tasking skills, as our store is always busy and I often have to transition between several customers at a time. It has taught me more about teamwork, communication and collaboration. Finally it has boosted my people skills through asking questions, storytelling, and overall just working in a customer-facing role.

    If you read through all of this, thank you! I would appreciate any feedback you have to improve my pitch. Also, any advice for generating more energy would be appreciated as well. I'm a pretty laidback person and although I can be passionate and excited about a lot things it may not always seem like it due to my personality.

    submitted by /u/SqueakyPablo94
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    Selling the salesman

    Posted: 31 Jan 2018 10:14 AM PST

    We sell marketing and advertising nationwide and one of our specialties is Automotive.

    Which also happens to be (in my opinion) one of the most difficult and intimidating prospects to sell. They never answer the phone and never respond to emails. The key contact is the GM and it seems the only way to get in front of them is to walk in. And when you do get in front of them you literally have 10 seconds. My question would be how would you approach this? I understand we all have our selling techniques and systems but I'm curious as to what you all would do or think would be successful. Any suggestions are welcome I'm simply looking for different perspectives.

    submitted by /u/mr_pooperz
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    Good ways to get people to sign up for Lyft ?

    Posted: 31 Jan 2018 09:48 AM PST

    I'm a recruiter for Lyft (similar to uber) - I was hired by my cities office ,so I can easily get flyers , freebies if I do events etc. I get paid on commission, every time I sign a driver up. Does anyone have any advice/suggestions for good places to advertise driving for Lyft ? So far I am reaching out to community colleges to put up flyers and set up stands during lunch hours. Would fb ads be a good idea to get people ? Any advice greatly appreciated.

    submitted by /u/Bored1888
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    "Senior" Account Executive Qualifications?

    Posted: 30 Jan 2018 08:25 PM PST

    Hola sales brethren and sistern,

    I'm a top performing Account Executive at a relatively small SaaS company (50-100 employees). There has been a ton of turnover in the 2 years I've been with the company and now I'm more "senior" than anyone else currently on the sales team (VP included). I've continuously refined and honed my sales process/intellect over the course of 2 years. It's partly because my will to always improve/learn and be the hardest working sales person but also some luck that I've been promoted from SDR to Junior AE to AE in a short amount of time.

    Currently, I have no desire to enter any management role. I don't want to deal with corporate bureaucracy more than I have to. For now, I just want to sell software. I'm considered a "senior" rep by my peers but, selfishly, I want title recognition and I have reason to believe my VP is open to giving me a promotion of sorts. My question is what exactly is it that makes a Account Executive "senior" and what extra responsibilities typically come with the title?

    submitted by /u/sneak-a-toke
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    Military Vet looking into sales. How do I join the club?

    Posted: 30 Jan 2018 09:48 PM PST

    Retired from the military 4 years ago. Work in HR now but am starting to hate it.

    Always been a top performer, top 5% of peer group during annual evaluations, promoted ahead of schedule. super likable and social. Smart and very articulate. Worked with the best of the best communities, submarines and special forces and kicked ass the whole time.

    $$$ is my motivator. That's the bottom line I didn't just my ass for 20 years to live off 25% of my military pay and have my kids eat ramen noodles.

    Where do I start and whats the best way to leverage my experience?

    submitted by /u/jbow808
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    Cut in base pay

    Posted: 30 Jan 2018 05:03 PM PST

    Recently got a promotion from SDR to AE. SDR was 100% base. In my new comp plan I will be earning commission, but they also decreased my base pay. Is this normal? I fully know that sales is a performance based career and as I progress the % of my pay that is base should get progressively smaller. However, I never expected my base pay to decrease and am quite unsettled by this. Is this an anomaly/sketchy move by my employer or is this more common than I thought? Thank you.

    submitted by /u/LAshark99
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    Asking for a mentor but don’t want to be a kiss ass

    Posted: 30 Jan 2018 03:52 PM PST

    So I don't want to be a kiss ass but tomorrow I'm going to ask my GSM if he would be my sales mentor.. for a few reasons he started as a rep moved to major account rep to management to General sales manger. This is my first job out of school I'm working the copier industry for Xerox. Is this a good idea or should I ask someone out side of my company?

    submitted by /u/mdawg29
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    How long at a company is long enough in your first corporate role out of college?

    Posted: 30 Jan 2018 07:34 PM PST

    My role isn't exactly sales, it is more on the Customer Success side (no cold call experience) and I have been with the company for 11 months now. I wonder if this is long enough, have heard 2 years is more of the standard.

    My goal which I have been trying for is to get an SDR/BDR opportunity at a good or well renowned SaaS company but wonder if my work experience is not long enough for them to really take me seriously, maybe I should wait it out for a few more months.

    Want to get the thoughts of others who have experience with this sort of thing on this.

    submitted by /u/aspiringsaas
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    Transitioning out of Uniform Sales

    Posted: 30 Jan 2018 04:52 PM PST

    What other industries are applicable? If you or anyone you know have transitioned out of uniforms, what industry did you end up in and how do you like it?

    submitted by /u/Imatthebackdoor
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    Marketing initiative to increase sales

    Posted: 30 Jan 2018 02:34 PM PST

    I am Sales and Marketin professional working for Shell Pakistan and managing a distribution. I want suggestions from fellow redditors as to what marketing campaigns or programs I can run to make people buy my product in my locality. I have good amount of budget. The peoduct is Shell Helix motor Oil. And here the scenario is diffierent, in west people are educated and aware to make decisions on their own be it anything. But here in my country mostly people ask the recommendations of their mechanic and the mechanic (which we call the influencer) does not recommend our product. I want some suggestions of how to tackle this situation and grow retail sales.

    This problem is basically within all three categories of our product be it motorcycle oil, passenger car oil or heavy dity diesel engine oil.

    submitted by /u/buzzyinside
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