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    Saturday, October 17, 2020

    Salesman argues he doesn't always discount as much so when he needs more discount we should say yes Sales and Selling

    Salesman argues he doesn't always discount as much so when he needs more discount we should say yes Sales and Selling


    Salesman argues he doesn't always discount as much so when he needs more discount we should say yes

    Posted: 16 Oct 2020 11:37 PM PDT

    Two weeks ago the company ran a promotion, start an order get an extra discount. A talented sales person wrote 3 deals and didn't give any of his deals the discount. He said he didn't need the discount, and didn't see the reason WHY he should give away money when he doesn't have too.

    Ok

    A few days ago the sales person writes a deal and tells us he needs a discount that would have been equal to 2 discounts that we would have given. So basically He wants 2/3s of the discount he could have given on his 3 customers on one customer.

    He argues that's just what it's going take to close the deal

    Management feels "Well no we aren't running a special"

    Sales man counters "Yea but I wrote 3 deals for more then I had too, now I need help getting this deal done so help me"

    I made the arguement at the end of the day this sales person has 4 deals, on 3 of those deals we had authorized him to give away discounts he didn't need those discounts, and didn't use them.

    Now on his 4th deal he needs a discount equal to 2/3s of what his first 3 customers would get, my opinion is "screw it, just do it at the end of the day on the P/L it'll all work out in our favor"

    The counter arguement is "Do we give this sales person the authority to move figures around like that?"

    To which my counter is "He's selling, he's not going over budget, or selling unprofitable deals, he's successful, screw it just do it"

    I just thought I'd bring the debate here. To me what it tells me about this salesperson he's smart enough to read the client. He knew on his first 3 deals the extra discount wasn't need.

    But now on this one, he does need it. He's the guy on the ground, he's not going over the discount budget that we had...why does it matter? By telling him we can't do this we are jeopardizing a sale, and the sales person motivation.

    If we say yes, we get the deal done, the salees person is happy, the customers are happy, and management discounted less overall then they would have the first time around. Literally everyone is winning.

    submitted by /u/PJExpat
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    I'm a younger sales rep looking for advice on how to make decisions

    Posted: 17 Oct 2020 09:21 AM PDT

    I feel like it holds me back quite a bit professionally and personally. For example if I have to choose between two scenarios and neither has a large impact on the final outcome, I won't have a strong reaction to either and I'll hesitate to make a decision and procrastinate. I feel like it makes me look unprofessional and not confident in my ability. Any advice on decision making in general would be much appreciated

    submitted by /u/TheShadedBandit
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    Finding out that recent new hires have a higher salary than me in my current position

    Posted: 17 Oct 2020 11:23 AM PDT

    I wanted to get some insight and advice on how salaries are set and whether this is a standard practice.

    For background, my company was a small start-up when I joined 2 years ago. It's an advertising agency focusing on a niche industry. The role is a hybrid as we are also the sales team that wins new advertising clients and budgets. Most hires are new grads or first FT jobs, but we have a great training program and due to the niche field, most of the learning is done on the job.

    Base salary is low at $32k , but commission is added based on the advertising budgets secured from clients. After 2 years, my TC is about $55k-$60k which I am very happy with.

    Now, the company has tripled to 100 employees since I joined and while we continue to hire new grads, we have also hired a few people with different backgrounds in this industry (though slightly informal work experience) and some who have worked at other jobs with 2-4 years prior experience.

    Recently, I've found that some of the new hires have been brought on at a higher base salary ($40k) than some of the original staff. Existing employees, including myself, have been brought on to train new staff and hand off clients to new hires as we move into new roles.

    Two of the new hires in particular have been really lacking in their ability to do the job reliably or require additional hand-holding to get things done. That said, they are still current making a $5k higher base salary than I am (currently at $35k) despite honestly underperforming at their job.

    So my question is, has anyone experienced this in their workplace before? Do these hires previous experience justify the increased pay if they are not doing the job they are paid for as well as the other current employees?

    The new role I'm moving into with be working with my manager to formalize the training program and work as a coordinator as our team continues to scale. My biggest concern here is that I worry the team members will find out about the higher base salaries and leave a bitter taste in their mouths as they are the ones handling more challenging clients than these two new guys with the higher base salaries. X-post from r/jobs

    TLDR: New hires have a higher base salary due to other work experience, but have been underperforming on the job compared to current employees who were fresh grads upon hiring. Is this standard? Any recommendations on how to approach this?

    submitted by /u/emotional_lily
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    Can someone in SaaS give me insight?

    Posted: 17 Oct 2020 10:50 AM PDT

    I have some discovery call meetings with SaaS companies coming up and want to be more conversational and prepared by asking better questions and have more information.

    Can someone give me insights on specific things a Series A funded company CEO would answer with when asked the following in the context of marketing services (content marketing, ads, website, etc)

    I know the answer depends on each specific company or niche, but give me a scenario you are familiar with.

    What are some of your top priorities?

    What has changed that's making this project a priority right now?

    How does this project align with your initiatives?

    What happens if you don't roll this out right now?

    Thanks

    submitted by /u/broomburglar
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    SDR looking for external promotion. Interview advice

    Posted: 17 Oct 2020 09:44 AM PDT

    I've been an SDR for way too long and I have no way of moving up in my company. I am now interviewing for external A.E positions. I've been able to score interviews because I have been creative in my outreach. However, I need to be able to get these answers down pat.

    1.How do you overcome the objection: "We already have internal SDRs that understand our product/customers and we can promote internally." What do you think would be a good answer? If an "answer" isn't good enough, what would be another way to circumvent this hurdle?

    1. For companies that don't have SDR teams, how would you respond to the more generic "Why
      should we hire you if you don't have closing experience."

    Let me know!

    submitted by /u/Gloomy-Jicama
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    Telecom sales is hard. Anyone in the industry?

    Posted: 16 Oct 2020 04:35 PM PDT

    No one wants to talk about internet or phones. The products and solutions can be expensive, the competition offers very similar solutions, and people are scared of going through the whole implementation process since most don't like change.

    I'm passionate about sales and learning each day but man sometimes I wish I were at a nice midsize SaaS company instead of a giant company that many people aren't necessarily excited to hear from. Just wish we had something more unique to offer you know?

    /rant from a fresh college grad AE

    EDIT: Love hearing the responses from everyone. Felt good simply to get out of system. At end of day, solid industry and glad to be in technology space but sometimes gets frustrating ...which what sales job isn't. Going to keep grinding and prospecting!

    submitted by /u/-Isaac
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    2021 Grad SDR Hiring Preparation

    Posted: 17 Oct 2020 11:36 AM PDT

    I am currently a senior in college and I am 99.99% sure I want to dive into an SDR/BDR role in a software company after college. However, 90% of medium sized software companies hire on a rolling basis. What can I do to prepare myself for applying in the spring? Should I connect with recruiters and employees on LinkedIn right now? If so, how should I structure the convo?

    This might be a complex question, but I appreciate it!

    submitted by /u/Fresh_Supermarket
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    Feeling Fantastic :)

    Posted: 16 Oct 2020 10:47 PM PDT

    Tl;DR: Commission came in today.

    So, I've been here for about 4 or 5 months, and if you add 2 months more to that, that's how many months I have in this business; sales.

    It's been a ride. I didn't believe all the emotions/stress/rewards this path had laid out for me. "Woah!"... just to say the least.

    I've been doing well. If you go through my posts in r/sales you'll understand a bit more.

    I learn a lot through my first gig, Cold Caller 200. I had a crash course with cold calling. It was difficult, stressful, and full of hardships... but I prevailed. Once I realized I was capable of doing that, I decided i wanted to grow. My first gig helped me a lot. I wanted to learn more though.

    I decided to learn from professionals. In comes All of you guys at r/sales who took the time to help with helpful replies.

    Not gonna lie, I was scared to ask, cause I read ya'lls' posts and I didn't know wth was sdr, bdr, Level C, or any of the lingo written and didn't want to waste my chance to be taken seriously. . . and not someone who just wanted a quick solution. So i researched, kept reading, perfected the post and I asked.

    Because of the answers and the helpful conversations you guys provided, I am happy to announce that I finally made more than decent commissions at a job that I enjoy doing day-in-day-out., AND I am finally begining to feel some of the rewards this profession has to offer.

    Thank you all!!

    submitted by /u/philosofather85
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    Who’s been making a killing during the covid?

    Posted: 16 Oct 2020 12:42 PM PDT

    I lost my job due to the covid, in an industry that I thought would be recession proof and am trading to figure out what industries I should look into.

    submitted by /u/Last_Professional111
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    Best LinkedIn Automated Connection Request Message Tool

    Posted: 16 Oct 2020 08:06 PM PDT

    I am currently using Conversify.io which allows me to send 50 personalized messages with follow ups to leads on LinkedIn Sales Navigator. I also use SalesIntel to find contacts. Does anyone have any tools that recommend for Linkedin lead Generation?

    submitted by /u/willcb923
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    How would you sell market research/consumer insight software?

    Posted: 16 Oct 2020 11:27 PM PDT

    I'm going to start working for a big company in a few weeks that sells software providing companies with consumer insights via surveys.

    I understand the specifics of the product will be laid out during onboarding, but I'd like to put myself in a position where I have a general idea of what problem our product solves, who will benefit from our product, what does our product increase in terms of benefits like increased revenue and brand engagement, etc, so I have a few general questions.

    What kind of companies should I be targeting that benefit from consumer insights; what kind of companies DON'T benefit? What other information should I be gathering before contacting someone, and what should the bulk of my initial cold email/cold call content consist of?

    Would it be a good idea for me to look over some of the initial outreach to current clients in order to get some sense of what works and how to structure things?

    How would you guys (generally) sell a product like this?

    Sorry in advance if these are noob questions or if I'm asking stuff that's too specific to my industry. This is my first job as an SDR, I've never really done any prospecting or cold calling on a serious level and I really want to put myself in the best position possible to succeed.

    Any tips/advice would be appreciated, thanks!

    submitted by /u/tenderviolence
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    Do you get punished by going off your script?

    Posted: 16 Oct 2020 03:37 PM PDT

    I know it's a silly question, but today I was given a written warning for deviating from the script in several occasions. It's not a big deal according to my manager, but I think it's BS, especially bc it wasn't an issue before until some sales influencer got hired by the company I work for and developed that script that is just not right. Sounds salesy af and unnatural

    submitted by /u/cuentanro3
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    Anyone have experience buying/using 1m+ leads?

    Posted: 17 Oct 2020 12:01 AM PDT

    I'm a digital marketing guy, more on the strategy and branding side, but was intrigued recently listening to a friend's dad talk about the big data leads game.

    Basically, he was saying that his company buys millions of leads from a major credit bureau, and then uses them to send out mailers for loans and stuff.

    After a few hours of searching online, I have come up with almost NO information about this, and have a questions:

    What are bulk rates and minimums for this kind of data?

    How granular can you be with demographic information?

    In what format are these leads delivered?

    And finally, what software/CRM do you use for tracking/analytics on this much data?

    Any info would be appreciated!

    submitted by /u/itslifesaidhe
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    Commission structure and incentives

    Posted: 16 Oct 2020 04:14 PM PDT

    Hi, I'm about to be offered a sales manager role that has a base salary and commissions. I'm told that commissions will be calculated based on year-over-year results. If you surpass last year's annual sales revenue, you will get a cut of the surplus. If you don't, there is no penalty.

    My question is, as we get closer to year-end, if there is no chance of surpassing previous year's sales, where is the incentive to get them as close as possible to last year's numbers? Isn't this analogous to an professional sports team tanking once they realize they don't have a chance to make the playoffs?

    Obviously it doesn't reflect well on you if it's apparent that you give up on the accounts that have not grown YoY, but isn't this inherent in the incentives structure?

    Please enlighten me.

    submitted by /u/JavaChipYCJ
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    Mastermind How to deal with Shitty Managers

    Posted: 16 Oct 2020 05:38 PM PDT

    Four batteries 🔋 have more power than one battery. The cells in the individual battery constitutes how strong an individual battery is, but even a single strong battery cannot power the machine by itself.

    How do you deal with shitty sales managers?

    Examples: Hello 👋 I have a sales appointment Friday please do not fill my schedule, I sold the customer an item and need to go install it. Friday comes around...FULL ROUTE Sorry customer I have to go do a days worth of work and no longer have time to install you. Loss of customer.

    Hey there my daughters mom is texting me for Saturday can I have it off? No reply

    Constant negativity in our sales app where we post sales. If you're familiar with "ratcheting" it's where we set a goal for the day. Say $1500 in sales between everyone. We reach it and then we get hit with "Let's try for $2000 now men"

    Nothing happens if we reach a goal. After someone posts a good sale it's usually met with "Now everyone else chip in our sales are too bad for everyone not to be doing this"

    You'll get ignored if you need equipment There is no voicemail One day notice on accidentally forgetting to tell you about annual paperwork Meetings that people wake up at 5:30 am to hear "numbers suck! You're all replaceable!"

    Anyway you get the point. I am one of 5 out of 25 meeting the mark this month, and last month we had 3/22 meeting the mark halfway through the month, prior to that 7/22 were meeting the mark halfway through.

    Even as a top performer (I don't try all too hard it is just a product of my work ethic) I get disheartened by this manager and I often try to boost my guys self esteem only to have them shot down again.

    His bosses know he's like this and they do nothing because they are busy.

    How do you deal with shitty managers and how is yours worse?

    submitted by /u/Effective-Salesman
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    How Do You Promote Your Products When People Only Wanted To Sell You Theirs?

    Posted: 16 Oct 2020 10:16 PM PDT

    I'm not sure if this is the right place to ask, but I wanted to ask for some advices from you all. My bf just graduated and are new in this business world. He had a hard time selling (he's selling insurance) and faced quite a lot of challenges. Here are some of the questions :

    1. What pitch do you make when selling your products to others?
    2. How do you make your products interesting to others?
    3. When meeting face-to-face with potential customers, all they wanted to do is talk about their products that they wanted to sell to you. What can you do to avoid/ navigate this?
    4. Any advices for us newbies?

    Thanks a lot for reading this. Have a nice day!

    submitted by /u/KairiCutie
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    I'm about to start an outbound B2C telefundrasing role. What is something you wish you knew before starting a similar or outbound based role?

    Posted: 16 Oct 2020 10:01 PM PDT

    Hi all!

    Currently I'm 20 years old studying full-time Finance and I'm about to start a part-time job working from home in telefundraising in a couple weeks for a call center where i get to work a minimum of 18 hours a week - they are pretty flexible when I have to get those hours in.

    I would love to know what people wish they knew before starting an outbound B2C telefundrasing/telemarketing gig or any tips to succeeding in similar roles!

    My background:

    I used to work in SAAS B2C/B2B for about a year full-time as an appointment setter (all inbound - mainly lightly qualify and hand off to AE) - I left due to a messy family work situation.

    2 months of full-time fin-tech Junior Product Consultant work where I got to manage the entire sales cycle myself where I mainly dealt with super cold inbound leads from old databases that were anywhere between 5 and 15 years old - many people forgot that they even inquired or had passed away even. This job introduced me to the real grind of dialing (averaged upwards of 250+calls a day, 12 hour days most nights trying to desperately hit target and keep this job) so I understand the concept of dial dial dial and I'm always hungry trying to work hard! I was let go from that job for not hitting target after my first full month on the phones - they were very revenue motivated and I was at the bottom of the sales board (1.5k/7.5k of personal target) and didn't want to wait around for me to get the hang of things even though i had started to get into the swing of things and those sales were just in the last week - however these were by handing off deals that i qualified to other people to close so i could try and desperately hit my sales target (50% to me 50% to closer) - so these sales didn't come solely from handling it all myself. I was one month into hitting the phone, but they knew this was my first opportunity handling the whole sales cycle (also this was just as COVID became a big deal in my country of Australia which didn't help).

    Obviously I wasn't very strong at handling the whole sales cycle or objection handling etc, so this new job will be a good challenge for me to build up a good skill set for future work and I'm excited.

    Thank you in advance!

    submitted by /u/MSyear2020
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    What books/training/influences do you use outside of the normal sales ones?

    Posted: 16 Oct 2020 05:53 PM PDT

    So, in the never ending quest to better myself, I've started thinking a bit further outside the box with how to improve myself and my sales. As an AM, It's easy to force someone in the Sandler submarine or Challenger sell until they can't object anymore, but what do you use outside of the classic sales methodologies or books to help?

    submitted by /u/Jlc25
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    Has anyone had a good experience in sales for a Payment Processing company?

    Posted: 16 Oct 2020 03:08 PM PDT

    Or are they all crap jobs?

    submitted by /u/wagonwheelwhat
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    Qualifying Questions for Recruiting Software

    Posted: 16 Oct 2020 08:15 PM PDT

    Hi everyone, I have an interview coming up with a company selling recruiting software. There's a mock call with a prospect and I'll be judged on the questions I use to discover any problems with a prospect's current recruiting process. Anyone have qualifying questions that they found to be helpful (doesn't have to be directly related to recruiting, anything helps)?

    submitted by /u/imnotstephcurry
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    Looking for a new SDR/BDR home

    Posted: 16 Oct 2020 07:41 PM PDT

    Hoping someone can point me in the right direction here.

    COVID took me out of my previous SDR job. I took a job doing donation calls for police/fire/etc. and it was morally and mentally draining. About 500 calls a day and management expected you to extract every dollar you could out of the old folks you spoke to.

    I've been getting interviews but nothing has been a good fit so far. Even though I have previous SDR experience (about a year), I'm looking for a fresh start where the company teaches me THEIR PROVEN way to sell without constricting you to repeating their script word for word. Everyone I've found so far seems to want 2-3+ years experience (which makes no sense to me but OK).

    Any advice on how to find what I'm looking for would be EXTREMELY appreciated. If you happen to be someone hiring looking for somebody like me, my DM's are open. :)

    submitted by /u/yagamibank
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    What's a good community/subreddit to find customer success people or support people?

    Posted: 16 Oct 2020 02:55 PM PDT

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