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    Thursday, August 6, 2020

    An account manager not making volume cold calls? Sales and Selling

    An account manager not making volume cold calls? Sales and Selling


    An account manager not making volume cold calls?

    Posted: 06 Aug 2020 03:34 AM PDT

    My company recently started a reseller partnership and their senior partner went out of the way to mention that what I do is unheard of and he stated he literally only knows one other company that let's me do what I do strategy wise and I should hold onto it as I would be in for a shock if I moved to another.

    Basically I'm allowed to research and make targeted business calls, no pressure to hit call/email KPI or qualify so many leads a week, i have a commission target to hit that is reasonable. (Identify pain points via research go in with a targeted solution)

    Essentially I dont hit the phones constantly, I make 4 or 5 targeted calls and probably 10 emails a day to cold prospects, is this really that unheard of?

    submitted by /u/In_Bed_At_8
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    Sales Intern

    Posted: 06 Aug 2020 08:37 AM PDT

    Hey,

    We have a sales intern for summer that's helping with some salesforce admin. However, I thought it would be good to show them the sales side of things.

    Do you any experience with interns. Perhaps breaking down how you cold call?

    submitted by /u/pineappleban
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    Stop talking smack about the competition

    Posted: 06 Aug 2020 09:11 AM PDT

    I've been in sales a long time and I'm by no means a guru. With that being said, this concept seems like a no brainer to me. Apparently it doesn't resonate with everyone though.

    Im currently looking for a new car, and when the sales rep started asking me about what else I was looking for, he IMMEDIATELY went on the defensive and tried to convince me the other vehicle I'm looking at is trash. "Oh but they have rust issues, they aren't as reliable, you're paying more in the long run etc.", basically trying to convince me that I'm an idiot for considering anything but his brand. Horrible strategy and quite offensive.

    For all new and existing sales reps, if you're confident about your own product, you don't need to take this approach, ever. A simple "Those are great cars and have made some significant improvements over the years, but as you know ours are historically more reliable" would have done wonders.

    Also, some industries can be very tight knit, plus you never know who you're talking to. If this can help one person get that much closer to closing a deal, then I've done my job.

    Happy selling!

    submitted by /u/keepgivinr
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    Prospects show high interest, then become uninterested or go cold?

    Posted: 06 Aug 2020 05:32 AM PDT

    Prospect was super interested. Texted back and forth, calls, etc. Still showed interest. Asked for payment link. I sent forms and payment and he said he would get back with all forms and payment today (this was on Monday). And haven't heard from him since.

    I've noticed this happened before. What's the best way to have a prospect commit so that they're locked in?

    submitted by /u/dthrowaway113
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    Anyone else finding it hard to get new interviews?

    Posted: 06 Aug 2020 06:02 AM PDT

    Seems like covid is still alive and active. I used to be able to get 1 interview per 20 or so applications. Now I never hear back.

    I figure it's due to the economy. I may just have to wait a little bit since my current job is chill. Is that what everyone else experiencing?

    submitted by /u/MartyMohoJr
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    Methods to Enhance your Linkedin profile for a job search/change?

    Posted: 06 Aug 2020 05:53 AM PDT

    We all know that your LinkedIn profile plays an important role just like your resume.I've seen companies asking for your LinkedIn profile link when trying to apply for a job on their websites. What are good ways to build your profile with regards to Business development Executive positions or a Senior business development executive? Show casing courses with certificates can be a good plus. What else can help? Any suggestions? Thanks!

    submitted by /u/gopalpalpodi
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    Sales tips and tricks and advice?

    Posted: 06 Aug 2020 11:49 AM PDT

    So, I have just been offered a job with a sales company selling life insurance. I have never done sales and I and absolutely terrified of all the unknown factors. From the sound of it, this job is 100% commission based, it didn't sound like there was a base salary. What you you all recommend I think about when deciding if I want to take this job and what kind of personality/attitude fits this job best?

    submitted by /u/brynyun
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    Do I have enough credentials to get an entry level sales job without a college degree?

    Posted: 05 Aug 2020 06:08 PM PDT

    Hello, I am currently a sophomore in college working to get a business degree. I started my own business in 2017 which earns me roughly $150,000 a year. The business is run primarily on YouTube, where I sell instrumental music to music artists (rappers, singers, etc) for them to use in their songs. I currently loath school and college, and I would rather be working my ass off at a company right now, doing whatever I could to help. I have never had a 'real' job outside of the business that I own currently, which I feel could hurt my chances on applications. However, do you think I have enough credentials with the business I run currently to be able to get a foot in the door, and possibly get an entry level job at a firm? As well as this, would I be able to move up in the firm at the same rate that somebody with a degree would (assuming I put in the same level of effort, time, and results as somebody with a degree)? Finally, how would I go about pursuing this option, what would give me the highest success rate? I want to make this happen, and be successful at it as well. Any help or advice on this subject will be well documented, thank you.

    submitted by /u/esurks
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    Coming from sales in the cellphone industry; where to branch off next?

    Posted: 06 Aug 2020 05:33 AM PDT

    I think I've tapped the potential here for monthly income based on current commission structure. The road map my company is taking as it relates to telesales does not look promising and it seems they want to be rid of commission all together.

    I want to get a feel of the boards as to where you went next after maximizing your earnings to their fullest and maybe what type of sales industry would be the obvious next step in the right direction coming from cellphones and it's service.

    I know this is cliche but I'm fueled to make money and produce numbers I don't care what product or service it is persay but I also don't want to be apart of bunk. On that note I see a lot of bunk adds for positions such as 100% commission selling knifes or door to door solar sales.. then again Ive just casually glanced in indeed.

    Am I searching wrong? Are there keywords ? Better industries ?

    Discuss.

    submitted by /u/notCIA_Iswear
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    Territory Sales Cadence and Management Strategy

    Posted: 06 Aug 2020 08:52 AM PDT

    I've been searching all over for some guidance or courses on effective territory strategy. I've seen these cadence outlines for Inside sales but next to nothing for Field/ Territory management.

    I've been in the Field going on my 3rd month now and I've analyzed my most important accounts but wanted a guideline or strategy on taking care of them effectively without driving 2,000 miles a month, like I did last month.

    I'm the only sales rep in my small company and with next to zero guidance on this, but I've got 20 years of sales experience mostly inside sales.

    Any books, videos, courses that anyone can suggest would be helpful.

    submitted by /u/Endovelicus
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    Outbound SDR, no sales first month.

    Posted: 06 Aug 2020 08:44 AM PDT

    Hey guys, first post here.

    I joined a scale-up back in June. It is my first role as an outbound SDR.

    I am now a month into prospecting and have had NO success. A few other colleagues have been around for nearly 12 months. Some booked a few appointments last quota (they didn't even hit 20 percent) and some barely hit 10 percent of their quota.

    Our product is unique and there aren't many competitors. It is something that is needed more during these Covid times so Covid isn't an issue. The inbound sales has been super successful. Big logos are in the portfolio and the product is definitely not a failure. The company has huge amounts of funding and is growing. Outbound however is new and less than 12 months old.

    I send out 20-30 very personalised emails a day and follow up with 5 emails and 5 calls over 3 weeks as well as the usual LinkedIn. I am reaching out to management and C-Levels at enterprise level.

    I work in the European market just for reference with one other rep.

    My base salary and benefits are very comfortable for my age and qualifications. The commission is very attractive, however, it doesn't seem reachable at all.

    Can anyone offer advice? The company is supportive but no one seems to be hitting over 20 percent of the quota. The quota is 50 percent of what is expected in inbound and all inbound reps are hitting quota.

    I need help!

    Thanks!

    TL/DR - New to SDR outbound role, no one is even passing 20 percent of quota. Need advice.

    submitted by /u/Heads_Down_Thumbs_Up
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    How do I progress my sales career with no degree?

    Posted: 06 Aug 2020 12:06 PM PDT

    I've worked in customer service and sales since I was 17, I am 23 now. Started off selling vacuums (not door to door but in a shop). I had some odd jobs then I worked in car sales. That's where I realized I had a passion for sales, but not for cars. I now sell CBD products at a Your CBD Store as a "sales manager" in South Carolina and love it. I think I could sell anything other than cars and would enjoy it, I'm just not a car guy, I buy 15 y/o used cars and pray they last my whole life, so I had a hard time building excitement in my customers. I have the hustle, I'll talk to anyone and everyone, but having the confidence in my product helps tremendously. So I have this CBD sales job and it's great bc basically all I do is talk to people, the information comes out effortlessly and by the time I explained everything, I usually don't have to convince someone to purchase. However I can't apply any hustle here. We dont have a system to call people and someone else handles our socials. I feel like I peaked and can either go back to car sales, start real estate, or go back and get a degree (this is my least likely option, I probably will never go back to school until I'm 100% financially able). Anybody in sales have any advice? What would your next move be? I also have a lot of down time and I do great on phones, is there any type of sales job you can do on your own time, like in my free time at my current job?

    submitted by /u/ColonelAengus
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    How important is having a script for sales calls?

    Posted: 06 Aug 2020 11:59 AM PDT

    I decided to invest my time into writing up some good scripts for selling property lines insurance. How important is it to have a good script though? I do seem kinda lost during my calls so I think it's worth investing the time into.

    submitted by /u/focusrunner79
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    Looking for some advice on current market climates (software sales)

    Posted: 06 Aug 2020 11:58 AM PDT

    Good afternoon all,

    For some background I have been in software sales my entire prof. career (about 10 years). I worked my way up from an SDR to sales management. I've worked at tiny seed startups and large fortune 1000 companies. With a career flipping back and forth between an individual contributor to sales leadership.

    In January of 2020 this year I was hired for an 18 month consulting gig to help a 6 person software company build out a sales team, with the option to convert to FT after 12 months. In April 2020 the company shuttered operations. So since April i've been searching for my next move.

    This week I was tendered an offer for a sales director role. Company is 30 folks, been operating for 3 years. Solid platform and has seen massive growth YoY even through covid. For the past 2 years they have been operating 85% inbound with close to 3000 leads every months consistently. My role is unique, in that they want me hybrid management a team of 4 reps and 3 SDR's, sell, and build and staff an outbound sales playbook.

    Apologies for the wall of text, but my question is for both software sales management and sales folks. Since March and April and through Covid have you seen any drastic changes in sales process, customer behaviors, deal size and length? In short what changes have you noticed good or bad since the start of lockdown?

    In advance, I really appreciate the help!

    submitted by /u/jmoney6
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    So W2 commission is taxed 40%?

    Posted: 06 Aug 2020 11:24 AM PDT

    Recently started making more in commission so just noticed the 40% federal tax on my commission check. Holy hell it seems criminal.

    I'm a W2 employee and my base salary is taxed the normal 30ish%.

    Same taxes for you W2 people out there?

    submitted by /u/JackieMoon000
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    As a freelance writer, I've come to realize that my "freelancing" problems are "sales" problems!

    Posted: 06 Aug 2020 05:24 AM PDT

    Posted this thread in the /r/freelancewriters sub and thought it might also be of interest here.

    I've been a full-time freelance writer for a couple of years. Objectively, I guess I'm reasonably successful given that I make enough money to sustain a full time living and have just had to update my business entity type.

    However, in most other respects, it has been something of a nightmare journey. Why? Dealing with endless price-sensitive clients and bad prospects that arrive in my pipeline through either inbound or outbound marketing.

    Something I've only realized recently (and why I'm posting this here) is that all my "problems" with freelancing have actually been sales problems in disguise. My writing is by and large not a problem: beyond the odd client who asks for a revision, most people seem to be happy with the copy I produce (and, between various roles, I've been writing for more than 10 years).

    Instead, I think like many creatives, I simply suck at sales (but as a freelancer I'm in the business of selling myself). The penny only dropped recently and I began listening to sales podcasts and reading sales books.

    In just a few weeks I've realized many rookie mistakes I have been making:

    • Having price-led conversations rather than value-led ones. I set myself up for this because I lead conversations with my own attributes and not my prospects' needs.
    • Sucking at qualifying. Freelance writing is, by and large, an industry saturated with too much supply and filled with price-sensitive (read cheap) buyers. With a few nuggets of gold! I've wasted a ton of time by not being able to spot low-intent prospects that were simply window shopping.

    I assume that most people on this sub are sales pros. But I wanted to write this to point out that, in my opinion, sales proficiency is needed by a lot more than salespeople. It's taken me several painful years of frustrating sales processes to realize that my sales know-how (not my CRM, not the skillset I am selling) is what needs urgent brushing up.

    Hope this was of some interest. And if anybody knows of any sales resources suitable for somebody in my position I would be very grateful.

    submitted by /u/drjlm3
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    Have you encountered this "problem"?

    Posted: 06 Aug 2020 10:23 AM PDT

    So, I started compiling my hit/miss rate when cold calling people and something interesting came out, I have a greater hit with some states than others. Same opening sentence, same tone, same process, different outcome. It's not a complete shocker, different cultures in different states. But I started thinking, "What can I do to make a pitch that'll work with those states?".

    California, New York, Florida, Texas, New Mexico, Utah, Alaska, Washington, New Orleans, D.C., are all hit states.

    Arkansas, Oklahoma, Wyoming, both Carolinas, are all miss states. . . . And the worst of all is Illinoise... I have a 0 hits rate there, not to offend anyone but man from all the states I call, including Puerto Rico, Illinoise has been the one with the most racist/rude/mean/ aholes.

    So mainly the answers in those states go like this, these are all actual answers: "nope" hang up; "fuck off" hang up; without me saying anything "what you want towel head, fuck you towlie" (I am not even indian); "I hope you die, I hope your mother dies" hang up; "fuck you scum" hang up; "you are a piece of shit fuck you and your grandma"; about a 100 "fuck you"s.

    Now, I know I can't overcome those aholes, but then when I do get through to someone "decent" they don't need anything or just plain don't want to hear about it.

    Does anyone else have to deal with different states and cultures while selling the same product?

    If you do, do you have the same "hit miss" problem that I have but with different states?

    Can I overcome this by changing my "accent"? (I can make different accents)

    What are some of your solutions to this little "problem"?

    Btw, this week has been Illinoise for 4 hours of cold calling, and that's a waste becasue as I mentioned, 0 hits. So I guess it's not so little.

    submitted by /u/philosofather85
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    Hey sales, do you think a large social media presence is absolutely necessary to obtain employment as a sales rep in 2020? Going further, is a large presence necessary to be successful in sales in 2020 and the future?

    Posted: 06 Aug 2020 10:18 AM PDT

    Basically the title. Interested to hear opinions.

    I view social media (Facebook, Twitter, Instagram, TikTok, etc.) as a valuable tool to market yourself and products, but can also view it as a liability to yourself and your company.

    I feel like the pros are pretty obvious so I won't waste time listing them.

    I have essentially NO network, but I have a strong desire to get into sales. Would it be almost impossible or naive to attempt to get into sales in my situation? Or should I approach it as an opportunity to build my network from the ground up?

    Any opinions or thoughts welcome.

    Thanks!

    TL;DR Is it possible to build a successful sales career in 2020 starting off with absolutely NO network?

    submitted by /u/SpicyStreams
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    Hey sales, do you think a large social media presence is absolutely necessary to obtain employment as a sales rep in 2020? Going further, is a large presence necessary to be successful in sales in 2020 and the future?

    Posted: 06 Aug 2020 10:12 AM PDT

    Basically the title. Interested to hear opinions.

    I view social media (Facebook, Twitter, Instagram, TikTok, etc.) as a valuable tool to market yourself and products, but can also view it as a liability to yourself and your company.

    I feel like the pros are pretty obvious so I won't waste time listing them.

    I have essentially NO network, but I have a strong desire to get into sales. Would it be almost impossible or naive to attempt to get into sales in my situation? Or should I approach it as an opportunity to build my network from the ground up?

    Any opinions or thoughts welcome.

    Thanks!

    TL;DR Is it possible to build a successful sales career in 2020 starting off with absolutely NO network?

    submitted by /u/animethrowaway75
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    Offered promotion, significant pay bump, but hesitant to move

    Posted: 06 Aug 2020 05:38 AM PDT

    I've been in sales for only one year. 24 years old. Currently the top rep in my company, and my management wants to give me a significant promotion.

    Currently make $50k base, roughly an additional $22k a year if I hit my target, but this year I'm estimated to hit a total commission of around $90k for a total of $140k.

    Promotion would require me to move to a much higher cost of living. Base would double with commission around an additional $40k if targets are hit.

    What's holding me back is moving away to an area of the country that I have no family, connections, life, etc. and obviously the uncertainty of essentially starting a new life.

    I'm assuming many people in this sub have moved frequently for work and promotions they have received. How have you balanced whether taking a pay raise/promotion was worth it?

    submitted by /u/SnooObjections8371
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    Site to get hired for sales? Any sites you know that are hiring sales people?

    Posted: 05 Aug 2020 06:39 PM PDT

    Looking for sites like upwork but dedicated just for salespeople. Anyone know of anything?

    submitted by /u/Able_Antelope
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    Anyone familiar with Lincoln Heritage?

    Posted: 06 Aug 2020 08:40 AM PDT

    Anyone here familiar with Lincoln Heritage final expense/funeral insurance? Someone close has been pursuing it for about six months at this point and I don't think they've actually closed any sales. As I understand it, you buy leads from the company and then cold-call, in person, to try and sell them funeral insurance in one sitting. I might be misunderstanding something as this person is not particularly forthcoming.

    Glassdoor and other reviews I can find are mixed and you never know how much of that is from the company PR itself, so curious if any of you folks know much about it, or about that industry in general. Thanks!

    submitted by /u/Woodit
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    New role and wanted to get some feedback regarding where I am headed

    Posted: 05 Aug 2020 09:14 PM PDT

    Background: I have been an SDR for 1 year and 8 months in mid market SAAS B2B selling HR software calling on VP and C-suite level personas on a team of 6. We worked with great technology including Salesforce which I was the best on the team at navigating the ins and outs of. I led the team month to month in KPI's, meeting quota ending the year at $80,000 base $52,000 and was the last one remaining after a while until eventually I was laid off due to covid.

    Going into the job search I was interviewing for AE and BD roles for the first few months and things quickly became more rushed than I would like to admit due to being denied unemployment and a slow appeal process. I was eventually hired into an Inside Sales Role with a base increase of $3,000. SaaS B2B in the healthcare space calling on health systems.

    The product seems great and truly helps and the value prop is great. Commission is structured to where I see myself at best meeting my quota of last year and this is supposed to be a full sales cycle/ closing role eventually. Getting further into the hiring process it was mentioned that the first few months will be focused on top of funnel/ prospecting related work. I am great at that, no problem, they are using hubspot which I have found really slow compared to my previous tech stack. My boss mentioned to me twice already that he thinks I am the best on the team at prospecting, i set a meeting first week whereas the other team members had none and they had been there longer. I know I have done nothing in this role and have not sold anything for them.

    That is all the relative info regarding my situation. I am concerned that I am not growing, that I am already bored in this role, that I will not be able to save enough to buy a house in 3 years. heh. What do you think is the best move for me now or a year down the line? Any thoughts in general? I guess I am just not where I thought I would be right now and am unenthused by my pay but I needed the job so am grateful. I also worry about losing experience time with salesforce and still have no credible formal sales training. What are some thoughts that I should be thinking? Anything at all could make a huge impact, thanks.

    submitted by /u/JitsGut
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    Trouble Getting Past Recruiters - HELP!

    Posted: 06 Aug 2020 07:54 AM PDT

    Throwaway account here because a few people at my current company use Reddit.

    So here is my dilemma:

    I am a top-performing Senior AE at a high growth, pre-IPO, private equity backed SaaS start-up with limited competition. It's truly a great gig... full benefits, great culture, you name it! I've been there 4 years and am the all-time leader in new business sales.

    The pay is on the lower side for SaaS sales, unfortunately, which is why I've been taking calls from recruiters that reach out fairly regularly via LinkedIn and other similar outlets. I have a problem getting from the recruiter to the hiring manager and the feedback is ALWAYS that they are looking for someone that has dealt with larger deals ($500k - $1m annually, on average).

    At my current company volume is the name of the game. It's a short sales cycle (average of 2 weeks) and the price point is pretty low due to the industry we cater to. 100% of goal is 2 sales per business day, which turns into just under 24k per month or 300k ARR over the course of the year. We grind.

    I keep getting stuck here with recruiters. "You are so well-spoken on the phone and culturally you sound like exactly what they are looking for, but I know the hiring manager wants to see past sales goals of at least fill in the blank per year, so I'll keep you in mind for future opportunities."

    Before I was in tech I was a Landscaping Account manager, so I do have experience selling 6 figure deals, just not in tech.

    I'm frustrated that I can't get my foot in the door at the next level. As I said, I love my current company, but I've maxed out my career opportunities here and I'm ready to move to something bigger and more challenging.

    So, great salespeople of Reddit- how to I get to the next step?

    submitted by /u/Il0OII
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