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    Friday, July 31, 2020

    SaaS Sales- Best Books or Guides? Sales and Selling

    SaaS Sales- Best Books or Guides? Sales and Selling


    SaaS Sales- Best Books or Guides?

    Posted: 31 Jul 2020 06:38 AM PDT

    I'm trying to refine the way my company does SaaS sales. Any books or guides you loved?

    submitted by /u/william_o
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    Don’t wait until the end of your presentation to pitch your solution!

    Posted: 31 Jul 2020 06:48 AM PDT

    I was challenged with this the other day:

    "Try presenting your solution(s) first"

    Often when presenting to a newly qualified prospect/client, we begin to tell the story, attempt to build curiosity and provide all the "relevant" information leading up to the solution. Mind you, the prospect is also simultaneously attempting to decipher what it is exactly you have to offer.

    We make it 3/4's of the way through our pitch and we excitedly reveal our official shiny offer/solution/service.

    Great...but we have a problem. Your prospect now needs to go back and mentally compartmentalize (from memory) all of the information you just provided and how it contributes to your solution; all while you continue to ramble on with your presentation.

    By beginning your pitch with the statement of your solution, your prospect/client now has the necessary early framework. This allows them to actively listen and easily organize information as it comes throughout your presentation.

    Try it! I've found it's significantly reduced the # of simple interruptive questions/objections and has led to a far more knowledgeable customers post-presentation!

    submitted by /u/nafnasty
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    How do you motivate yourself?

    Posted: 31 Jul 2020 04:58 AM PDT

    Feeling a little bit dejected as I've been rejected after the final interview from 2 tech places for an SDR gig

    Can any of you sales savages share what you normally do/your routine to pump yourself up?

    submitted by /u/darkdestroyerz
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    Anyone Doing Social Listening For Lead Gen?

    Posted: 31 Jul 2020 05:46 AM PDT

    I mentioned something on Facebook and within 2 hours, I got a LinkedIn inmail message from an SDR on a very similar subject. Unless it's a total coincident (which would be very random), I gotta believe that this company is using a social listening tool that's helping them prospect.

    I've searched around, though, and can't find any tools that would allow me to do this properly.

    Is anyone doing this effectively and can give me some pointers or a direction to continue researching?

    submitted by /u/CreedThinksWhat
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    Prospecting

    Posted: 31 Jul 2020 08:51 AM PDT

    Best practices for prospecting small businesses in 2020?

    submitted by /u/tbethea1
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    Growing in a hurry - how to transmit orders?

    Posted: 31 Jul 2020 12:25 PM PDT

    We're a small CPG brand who is growing in a hurry, and can be found in a quickly growing number of supermarket chains across the country. I'm trying to figure out the best process for sales to get orders to fulfillment, consistently.

    Most of these orders will be coming through via email from various purchasers.

    Should sales be forwarding this email to purchasing, which is responded to with confirmation and expected ship date, and then PRO shipping numbers once available?

    We use Asana for project management - should sales be dropping a new task for "send this out" assigned to the fulfillment team?

    Maybe a combination of both? What have you found that works best?

    submitted by /u/chrisfarleyraejepsen
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    Got to the final round of 2 different companies, didn't get either one.

    Posted: 31 Jul 2020 11:59 AM PDT

    I'm feeling unbelievably discouraged with my job search. I'm a fresh graduate out of college looking for an entry-level SaaS role, and I couldn't be more disappointed...Any advice?

    submitted by /u/AdventurousMan
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    Online tools that can alert me when a prospective company hires engineers?

    Posted: 31 Jul 2020 11:22 AM PDT

    Hi folks,

    A prospect just told me, "Contact me again in two months, because hopefully I will have hired more engineers by then."

    Is there a tool online that can alert me when a company has hired new engineers?

    (I have a LI Sales Nav account but I don't think it can alert me to this data, can it?)

    Thanks!

    submitted by /u/justshowingup
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    I'm overpaid and not sure what to do.....

    Posted: 31 Jul 2020 10:54 AM PDT

    I've been with my current company for about 3 years, and a year and a half as an AE. We are a super small start-up and at the beginning of the year went through a round of layoffs. I lost my entire team - my mentor/coach, SDRs, etc. I stayed on because our pipeline was promising and I felt there was an opportunity to still hit my number. Then COVID happened and I watched a lot of my pipeline disappear. The industry I sell into was hit hard and spending freezes, budget cuts, furloughs, layoffs, etc. in every account I've been working with.

    Working from home in this environment has been.....taxing, to say the least. It is incredibly difficult to remain motivated, grow my skills, and close business alone and without coaching. So, I started making myself open for interviews and have had some success moving forward.

    Here is my dilemma - the OTE seems to be the same across all the opportunities, but my current base is about 20% higher than the market and my comp per deal is also about 40%-50% higher than average. So, I have to close less deals to hit my OTE (adjusted this way after layoffs and COVID). I also have an incredible amount of job security.

    I spoke with my boss recently and expressed my concerns about the market, our buyers, budget cuts, horrible call back rates, and he understood how it's difficult to stay motivated. Expressed that with the way our pipeline is, it's making it difficult for me to foresee hitting my OTE. He even said he has low expectations for sales success this year, but there is always a place for me. I told him that I wanted to remain in sales as an AE or even an AM because that aligns best with my career goals.

    My concerns/thoughts:

    • Staying in my current role with slow sales activity hurts my career development. I could take on additional responsibilities as a part-time PM, CSM, support rep to learn more about the product and technical side of things.
    • I bring up the idea of adjusting my role to blend an AE/AM responsibilities so that I can continue to sell to new logos, grow current accounts, and build skills that could be more appealing to new companies in the future.
    • I join a new company and my base is lower, and it takes 3-6 months to ramp before I'm really selling.
    • The companies I have interviewed with seem to be struggling as well. Although not as much as my current. If shit hits the fan in 3-6 months (economy, not hitting number, etc.) I could very easily be out of a job.
    • The state of the current economy is pretty uncertain. GDP, unemployment, defaults on loans/rent, etc. are all pretty wild right now. The next 6 months will be really telling if this is a V recovery, we're in a bubble, or if we actually get worse.
    • I think the stock market is in a bubble-like state and the current growth is unsustainable.

    I'm really just not sure what to do. Would be nice to get others' thoughts, answer some questions, and generally discuss what I'm feeling.

    submitted by /u/SalesTA42069
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    What’s your formula for responding to “why do you want to work at this company”

    Posted: 31 Jul 2020 06:52 AM PDT

    I know this can be subjective, but I'm curious to know what's the things you look for to come up with your answer and how you formulate it.

    submitted by /u/PabloBrah
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    Does using a dialer from your direct number cause the phone number to be blocked when using it without a dialer?

    Posted: 31 Jul 2020 09:44 AM PDT

    I'm not sure if this is the right place for this, but I've had this sneaking suspicion that seemingly suddenly calls from my phone are being answered much less than usual.

    A little background: at my inside sales job we call leads acquired from a door to door guys. These are leads that people give us permission to call and so they usually are pretty reliable in answering when I reach out. My phone is my own, only I call from it and it was never before used as an autodialer.

    Once we got into the pandemic we started working from home and our lead source vanished, so we were mainly stuck making calls through our dialer program to old leads. For years before the pandemic, the phone number used for the dialer was always my sales managers desk phone, which was rarely used outside of the dialer. With little to call and us calling the shit out of the same old leads, my manager decided to change the dialer number to my direct lines phone number. While this did increase contact quite a bit, I'm more worried that by using the dialer on my number for over a month, that calls from me on my desk phone are being flagged as potential spam or being outright blocked by people with different spam blocker apps. Since we came back from WFM and started getting new leads again, I've seen a sharp drop off of contact. My managers seem to think it's a combo is pandemic (very probable) and my diminished dedication (negative), but I can't help but feel it's that I'm just not getting to speak with the same percentage of the new leads as I used to. Even the new guy we just hired is getting a lot more contact, and I know for a fact that his phone line was never used on the dialer during WFM Does anyone know if this is in fact a possibility? Because if so I want to ask for a brand new phone line to call from that will never be used for the dialer.

    tl;dr: boss started using my desk phone as the auto dialers phone number for a month and now I believe my calls are being blocked more frequently ever since despite it not being used for the dialer for several weeks now. Could this be possible?

    submitted by /u/ChickenCannon
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    Is there a best/most efficient CRM to use with Sales Navigator?

    Posted: 31 Jul 2020 09:42 AM PDT

    Off premise sales for a local winery - very few cold calls. Should I change my area code?

    Posted: 31 Jul 2020 09:29 AM PDT

    I saw this question a few times here for cold calls but most of my accounts would be established clients. I don't have a local area code and I feel like with one of our major marketing points being that we're local, it might look weird on my business card. But would it really matter much if these are people that I'll be in contact with weekly and end up developing a relationship with?

    submitted by /u/RadioactiveWalrus
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    Good field sales job with decent earning potential for a guy with no degree

    Posted: 31 Jul 2020 09:27 AM PDT

    Any suggestions asking for both myself and a friend.

    Thanks

    submitted by /u/iloveshirts
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    LinkedIn headline for BDS HELP!

    Posted: 31 Jul 2020 08:44 AM PDT

    Just like the title says!

    I am a Business Development Specialist at a software company. Right now on my LinkedIn profile my headline is: Business Development Specialist at [name of Company].

    What advice would you have for me to change it up so I can get more meetings?

    Thanks for the help!

    submitted by /u/MitchViking
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    Free CRM software/app

    Posted: 31 Jul 2020 04:51 AM PDT

    I work at a small plumbing wholesale company. I'm the only outside sales person. Been trying to do things old school with notes and stuff. Don't have a ton of tools at my disposal for customer management. Anyone recommend a free CRM app or web based program? Thanks!

    submitted by /u/ThaddeusBlimp
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    Do you ever tell a prospect that you know they opened your email?

    Posted: 31 Jul 2020 07:53 AM PDT

    For people that use emails that track opens, have you ever mentioned that you know if someone opened an email multiple, or even a single, time? I've always thought the idea was kinda creepy, but I've wondered if mentioning it has ever worked for anyone.

    submitted by /u/MrSelophane
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    Any tips for new multi-line reps?

    Posted: 31 Jul 2020 06:51 AM PDT

    I rep 15 different manufacturers in the security industry. I'm new to sales and security so things haven't exactly been kosher. I was originally hired to visit different distributors that sell our lines and do trainings/demos for people to check out and meet people that way (along with some calls). But that got axed due to covid so I've only been making calls.

    Now- when I'm calling they have me calling dealers of people who use our products already for that line, some times they only use it for specific jobs, others use it all the time, and etc. We don't have a database or CRM so I don't know if they use multiple lines, when the last time they've been talked to, what they use, etc. (I proposed we should use one)

    I tell the dealer about what is new and how it works, but I don't really know what my goal is, or what my strategy should be rather. Am I keeping it brief and just getting them information?? Try to get an appointment on the phone to see them in person? Most seem to just go yeah send me over the information and I'll take a look at it, seems like they know thats the hack to get me off the phone.

    I feel like it would be easier (probably not) if I was only selling one brand so I can master it, but with 15 lines its kind of overwhelming the amount of products I offer.

    Anyways, yeah any general tips would be helpful. I've set a few appointments and trainings, got a couple new dealers on board and take care of them, but I feel like I could be doing a lot better if I had a better process/strategy on these calls.

    submitted by /u/Smooth-Notice
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    Video recording AE interview help

    Posted: 31 Jul 2020 06:20 AM PDT

    Hey all,

    After trying to get into this B2B SaaS company since COVID started I have finally secured an interview. They don't do phone screenings and instead opt for video recording answers to questions. I am an experienced AE and have worked for some top companies but I would love some help. Below are the questions (the first one is why I would want to work there):

    1. Pretend you're on the phone with a prospect who you connected with via a cold outbound phone call and you get to the point where you ask them to take a meeting to learn more about (said company) and they ask you to send them an email instead. What would you say exactly as a response?
    2. What are the top 3 characteristics you need to have in order to be successful as an AE? Why?

    I really want to stand out so hoping for some ideas that isnt the run of the mill stuff.

    Thanks!

    submitted by /u/PabloBrah
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    Has anyone noticed an increase in cold email spam responses with attachment?

    Posted: 31 Jul 2020 05:18 AM PDT

    I send cold emails for my B2B business and over the past few weeks I've noticed a big increase in spam responses that look like below. There's always an "info.zip" attachment.

    Anyone else experiencing this?

    Good Morning -

    Please see the attached document,

    Password - 5yiR

    Sincerely,

    {then it shows the specific email signature of the person I reached out to}

    submitted by /u/ConsolidativeFungi
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    Software for Prospect List?

    Posted: 31 Jul 2020 12:10 AM PDT

    I am looking for a more intelligent way to maintain a prospect list outside of a CRM/Google Sheet/Excel. I was hoping for something dynamic that could keep me up to date on contacts activity and is visual. I tried Airtable but it didn't do the trick.

    submitted by /u/hkurwa
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    Too good to be true? was offered a fresh gig elsewhere with a GREAT comp plan, achievable targets, and an in-demand, quality product. The problem is...

    Posted: 30 Jul 2020 07:37 PM PDT

    B2B sales pro- and where I currently work, as a mid-level sales exec, my sales are sucking through Covid.

    Our products are not in demand right now, our support team was laid off, and it's just super difficult to get sales right now. Activity levels have doubled but... feeling frustrated and unsupported! So- I've been browsing job boards and applied for an interesting gig... and they called!

    The job itself and the culture is wonderful. Comp plan is great product is in demand, and seems like it will be Covid proof. Plus room for advancement and "future proof" my career. And where I am is a hotbed for this industry!

    However, the company is in the process of being acquired— And has filed for bankruptcy as part of the acquisition. Now— I've been through acquisitions before, but not with the bankruptcy. No big deal- I just hope can prove my value after the acquisition and not be deemed redundant.

    Also! The acquisition has been put on hold by the courts because of Covid... and because of Covid all of the smaller competitors are going out of business… which is now rendering a potential monopoly and the merger may not be allowed. Rendering the firm to wallow in its bankruptcy and make a comeback or ???

    So my question is, the comp plan seems wonderful and could really help out my situation over the next few months considering at my existing job nothing is selling and there's no support.

    There's risk, there's rewards, seems to be a 1/3 chance of career bliss. A 1/3 chance of layoff packages for 2021. A 1/3 chance of going down with a sinking ship.

    The opportunity doesn't come along often for this role, with this commission & benefit.

    Just seeking advice. What other parts to this risk am I missing? 🤔

    submitted by /u/raindropsandsunrises
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