Accomplishments and Lesson Learned Friday! - (October 18, 2019) Entrepreneur |
- Accomplishments and Lesson Learned Friday! - (October 18, 2019)
- $100,000/month with a SaaS to manage fitness centers
- How do you determine if someone's a good, reliable, trustworthy business partner/individual/human being?
- Ads on truck trailers business idea!
- Encouragement and advice for young aspiring entrepreneurs
- Why does no one talk about it?
- Has anyone seen a guide to selling on Alibaba?
- Surprisingly, a large number of people don't know about this source of Lead Generation.
- Help Automate Auto Repair Business
- I'm back on my feet, what now?
- Helpful Podcasts for a small business
- Health/fitness side hustles?
- Free Coaching (1 Month)
- I am 22 years old with $50,000 in the bank and I started my business last August, But I still feel Behind.
- Any of you work in a state or federal job? Are there lot of downtime to work on your side hustle/business?
- Does anyone do ship forwarding services in the US?
- Feedback Requested on Which Option makes for a Smarter Social Media Post
- How to Spin Tough Questions from Potental Clients Into Positives
- Is there a list of key financial reports/statements every entrepreneur should prepare when seeking to start a new business venture?
- more full time money but less time for business, or less full time money but more time business?
- What it’s really like for millennials working in Silicon Valley
- What are your best methods for working with influencers?
- Mentor?
- Different ways to pay for customer support?
| Accomplishments and Lesson Learned Friday! - (October 18, 2019) Posted: 18 Oct 2019 06:11 AM PDT Please use this thread to share any accomplishment you care to gloat about, and some lessons learned. This is a weekly thread to encourage new members to participate, and post their accomplishments, as well as give the veterans an opportunity to inspire the up-and-comers. Since this thread can fill up quickly, consider sorting the comments by "new" (instead of "best" or "top") to see the newest posts. [link] [comments]  |
| $100,000/month with a SaaS to manage fitness centers Posted: 18 Oct 2019 09:00 AM PDT Hey - Pat from StarterStory.com here with another interview. Today's interview is with Dan Uyemura (u/pushpress_dan) of PushPress, a brand that makes boutique gym management software Some stats:
Hello! Who are you and what business did you start?Hey everyone, I'm Dan Uyemura - CEO of PushPress. PushPress is a modern boutique fitness business management platform. Our mission is to help gyms manage and grow their business more efficiently than their competition, allowing them to win out their local market. To date, we've bootstrapped our business to over $100,000 MRR. We're especially proud to be the only platform in our space who serve the best interests of our clients first, having no investors to answer to. What's your backstory and how did you come up with the idea?The story of PushPress actually predates my involvement in fitness in any way. I was a coder, working for startups in the early 2000s. "Startup Culture" back then was unlimited free sodas and nightly catered dinners. Both of which lead me to be about 30 pounds overweight by 2008. In late 2008, I joined a CrossFit gym looking to shed some weight as fast as possible. While there, I was exposed to their gym management platform which was an absolute nightmare to use. This platform was the 800-pound gorilla in the space, they were operating on antiquated technology, seemed too big to move quickly, and their customer experience ended up making gyms look terrible. Doing a deeper competitive analysis, I realized that every other solution in the market was basically replicating what the market leader was doing. There was very little innovation in the space. In other words, I was looking at an industry waiting to be disrupted. The first step was to form a team of other highly engaged Internet entrepreneurs who were also deeply interested in Fitness. We then opened a gym to understand what it was like to walk in the shoes of a gym owner. From what we learned in our first 9 months of gym ownership, PushPress was born as a product. Take us through the process of designing, prototyping, and manufacturing your first product.I cannot emphasize enough how critical opening our own gym was to the vision, design and eventual product. Looking across the landscape of our competition, I'm pretty certain most of our competitors did not do this. It's apparent in the execution and delivery of their product. Two huge decisions we made early that really helped us speed product to market were:
Both of these decisions seemed risky at the time but paved the way for us to focus our energies on the things our future customers would find value in. These decisions also allowed us to outsource key infrastructure items like billing to a company that focused 100% on providing payments as a service. The early days were a lot of hack-a-thons, which was difficult because our founders were all in their mid 30's with families and kids at the time. I recall having many multi-night sessions where we would lock ourselves in at my apartment and work around the clock to crank out our MVP. At inception, we had 5 founders and during this time, two founders decided they didn't want to continue on, and we bought them out. At that time, it seemed inconceivable to me to buy out people from a company that had zero revenue and zero value. Thankfully one of my co-founders was savvier than I was - because he did everything by the book, paid them a nice payment at the time, and had everything buttoned up legally and formally. I recall balking at the idea of paying good money for a clean buyout, and my partner told me to go watch The Social Network. These are the kind of lessons you learn either by experience or by working with people who have that experience; thankfully my partner knew how to handle this situation correctly. Describe the process of launching the business.The three remaining founders financed the startup costs of PushPress ourselves. Since we had no revenue and were self-financed, we were very cost-conscious of every decision early on. All of us had full-time jobs on top of owning the gym we opened. We worked literally anytime and anywhere we could make it happen. A local Coffee Bean was our de facto "office" for much of the summer of 2012. We would meet there and work for 2 to 4 hours every day after work. Come early 2013, we launched PushPress using my gym as our first client. We had a drop-dead date to go live and make the flip for the gym and I remember pulling an all-nighter that night, bouncing from a Starbucks to a Denny's and eventually launching PushPress from a 24-hour donut shop at about 4:45 am. We built PushPress from a product first standpoint. If we built a better mousetrap, we were sure customers would flock to us. This is the biggest mistake I would fix if I could do it all over again. Marketing beats product, almost all of the time. Being product first founders it took us about 3 years to really understand this. If we focused more on marketing, distribution, and sales we would have grown much faster in our early years. Since launch, what has worked to attract and retain customers?There's a lot of cliches circulating about how to start and grow a business. You've heard them all. I'm going to stay away from all of them, and actually talk about something that seems to be overlooked in the startup world and worked wonders for us. Value-Add Giveaway Marketing At PushPress, we knew we had a product that was going to win, we just needed to break into the market and get our name known. Doing that one client at a time would be impossible, so we needed to make bigger splashes to kick start things. To do this, we thought of two things that could benefit the gym owners, produced them at some effort and minimal cost and gave them away as a free resource to the community. Fubarbell x PushPress Olympic Lifts Poster The first thing we did was partner up with one of our early adopters, who was reaching celebrity status in the CrossFit community and make a highly unique and engaging poster. A poster with this level of detail and infographic feel hadn't been done before. We gave this poster away and marketed it for gym owners to put up at their gyms for their customers to reference. PushPress Timer The next thing we put out as a free resource to our community was a free timer. Most boutique gyms use timers to keep track of workouts or classes, and there wasn't one on the market at the time that looked as nice as we wanted and was easy to operate. So we built a timer a gave it away for free. Both of these efforts early in our life as a company really paid off in terms of getting some eyeballs on our company early. This is what slow, steady growth looks like over time After launching the poster, we tripled our average monthly traffic. After launching the timer, we doubled. In net, those two products put us on the map and kickstarted the awareness of PushPress as a company to the community. I can only wish we took those wins and ran with them, but to be honest, as I stated above, we missed on continuing to focus on marketing. We focused on product growth and stopped doing much marketing. The result, as you can see, is a predominantly nice, stead, predictable (but slow) growth curve. How are you doing today and what does the future look like?The future of PushPress looks amazing. We are in a space that's begging to be disrupted. Being bootstrapped, we own our destiny and have the option of choice. Our revenue is growing steadily, and we're reinvesting 100% of it to position to capture this market. One thing that's great about our business is our core MRR isn't our only revenue stream. We have established a few different revenue streams which are growing along with our client base. Some of these are derived from value-added services we provide to our clients (expansion revenue) and some of these are derived from partnerships we have established. Stack MRR. Keep that churn band slim When you doubling your business each year without spending any time on optimizing your business, you know you have serious product-market fit. We've now grown our team to a point where we will begin optimizing every aspect of our business, and we're very excited to see how this will impact our 2020. On the heels of some talks with Patrick Campell, we are experimenting with moving our lead funnel into a freemium model. While we're pretty early in the cycle with this experiment, the early data shows it should be very disruptive to space, and something our client base is very interested in. As an added benefit, if it takes hold like we think it will, it will force our competitors to react. Putting our competition on their heels and making them react to our moves is something I personally love doing. Through starting the business, have you learned anything particularly helpful or advantageous?Distribution Rules Recently I saw someone tweet: "First-time founders focus on the product. Second-time founders focus on distribution" This could not ring more true to me. We believed if we built a product that was hands down the best for boutique gym owners, we could win the market. We were wrong. Having to compete against marketing and sales-based organizations, we have experienced and come to understand that at the end of the day, the best product doesn't always win. Focus on Building A Business Building a business is all about choices, as we only have so many hours in the day. Early on, we decided we didn't want to invest the time required to find funding - and sink all that time into product development. When we started this, the concept of "bootstrapping" was not common. We always felt the idea of spending a ton of time and energy pitching an idea to investors early in business seemed backward. Instead, we chose to solve real problems for real customers and learn from them. We stumbled upon the concept before it became en vogue, but optionality is a massive asset we hold now. Focus on building a real business, with real earnings, solving real problems and the rest will solve itself. What platform/tools do you use for your business?I wrote another article for indiehackers about this topic last week, and the list is tremendous. The bottom line is, as a modern data-driven operation, each component of your business will come to need (then rely on) on processes to scale. These processes are universally supported by the software. Hubspot, Slack, Stripe, Datadog, Google for Business, Zoom, Intercom, Zapier, Xero, Profitwell, Acuity, Github… these are just some of the key platforms and tools we use daily to make PushPress happen. What have been the most influential books, podcasts, or other resources?Similar to the question above, I think my answers will be pretty non-revolutionary. I listen to just about every podcast and book I can get my hands on in any spare moment I can. Instead of talking about what I consume, I'm going to instead talk about how I consume it. I think it's more interesting of a concept, and it'll benefit every single founder out there. I started running last year, and I listen to everything I can while I'm running. I found running gives me a solid 30 - 60 minutes of alone time. It's just me, the trails/road, my thoughts, and someone whispering advice in my ear. There are zero distractions when you're out on the run, I won't even answer texts, emails, or tweets. If you want to get the most out of any education you do, you have to be in an environment where you're completely distraction-free. Focused. If you don't have that place, go walk/run for 30 minutes and see how much you absorb. Advice for other entrepreneurs who want to get started or are just starting out?Any piece of advice I can offer here would be massively cliche, but they're cliche for a reason. To that, I'm going to offer two. One that you've heard before, and one that will make the first one actually work: Advice #1. Get used to failing. I can't stress to people I talk to enough to think big and not be afraid to fail. Fear of failure is crippling, and it's real. If you're seriously thinking of starting a business, you're going to fail. Daily. Just get used to it. Advice #2. Put processes in place to learn from failure. Let's be honest, if you only follow my advice #1, you're likely going to lose your battle. You need to actively have a process in place to have a long hard look at success and failure, understand the underpinnings of each, and learn from them. Doing so will make your successes compound in results, and turn your failures into an educational experience. Are you looking to hire for certain positions right now?We are always looking to bring on the best players to help launch our growth charts even more upwards! If I had to pick just one position I needed to fill today, it would be a legit Director of Marketing. (I say legit because we've encountered too many…. Illegitimate ones!) Pay is competitive, and remote work is a-ok. We prefer people who love fitness and understand the fitness space. Where can we go to learn more?
If you have any questions or comments, drop a comment below! Liked this text interview? Check out the full interview with photos, tools, books, and other data. For more interviews, check out r/starter_story - I post new stories there daily. Interested in sharing your own story? Send me a PM [link] [comments]  |
| Posted: 18 Oct 2019 11:59 AM PDT |
| Ads on truck trailers business idea! Posted: 18 Oct 2019 01:32 PM PDT I drive a lot for work and today I realized how many truck drivers I see on the highway and in the towns I go into. I thought, all these trailers are blank with little to no graphics. I'm in sales and thought that space on the trailers can be sold to big/medium size businesses for advertising? A lot of these trailers are independently owned and just travel within the same state. With my sales background I thought I might be able to connect the trailer truck drivers/owners with medium sizes businesses to place advertising!! And get a commission out of the deal. What do you guys think? I work in sales and have a strong network of small/medium size businesses all over my state, I'm looking to find a side hustle to earn some extra income! What road blocks do you guys see with this idea? [link] [comments]  |
| Encouragement and advice for young aspiring entrepreneurs Posted: 18 Oct 2019 01:04 PM PDT Some background for legitness: At 26 years old, I (28M) purchased a building that I've since turned into an event venue and business center. We have 8 independent businesses on site, and also host weddings, concerts, conventions, etc. As a sophomore in college I started a DJ business that has grown into a sound/lighting production company that is capable of putting on concerts, however most of the profit is in DJing and running sound and lighting for weddings. In middle school I started a pressure washing business and did that through my freshman year of college. Point is, I've built several successful small businesses from the ground up starting very young, which have very different markets and products. I still have A LOT to learn, and hopefully plenty of growth ahead of me, but I believe that I've reached a point where I can give some basic advice to young people wanting to start a business. So here goes, some things I've learned from my experience so far:
1. Just kidding don't say that [link] [comments]  |
| Why does no one talk about it? Posted: 17 Oct 2019 10:17 PM PDT I see posts about glamorizing being self- employed. Or having your own hours. Let me tell you; I own a business. Which is very successful. It's not glamorous. My friends do not envy me. I work from sun up to sun down. I manage situations and clients with personalities and expectations that no longer cause me to be surprised. I am "on call" 7 days a week. My phone rings, beeps and sings from 5 am onwards. This is truly gruelling work - and it's totally worth it. But it's not glamorous. It's challenging and mentally exhausting at times. I'm proud of where I am - but I really wish the general population understood what they were signing up for. The payoff of success isn't free. You sacrifice for it. [link] [comments]  |
| Has anyone seen a guide to selling on Alibaba? Posted: 18 Oct 2019 03:27 PM PDT My friend has access to silica sand mine. He would like to sell it but doesn't know where to start. Any suggestions would be appreciated. We're not in US or Europe though. [link] [comments]  |
| Surprisingly, a large number of people don't know about this source of Lead Generation. Posted: 18 Oct 2019 12:41 PM PDT First i would like to mention that this is not a sponsored post. As entrepreneurs, we all know how important it is to get the word out about our businesses. This Lead Gen tool can help you get the exposure your business needs if done right. It is called HARO or (Help a Reported Out). it is a tool that news reporters and publishers use to get leads about new or cool stories. If you're chosen as a source, you have the opportunity to ask the reporter to include information about you and your blog. As you can imagine, it's a popular site both for reporters and would-be sources because everyone is winning in that formula. The one rule of HARO is that you must not waste people's time; if you aren't an expert in a field or you dont have a cool item to offer, you should never waste the reporters' time. This is an article from Forbes about that. In short, this is how it works: you sign up to their email list then you will receive a list of queries from publishers. if you have a story or an offer that matches one of these queries, you can contact the publisher and they will publish a story about you. i hope you like this post. [link] [comments]  |
| Help Automate Auto Repair Business Posted: 18 Oct 2019 10:39 AM PDT My family business has been around for over 25 years. My parents have run this business manually and have not taken advantage of technology to assist the daily operations. Still writing up auto repair invoices by hand. Counting inventory by pen and paper. I have been working there since I was a teenager and in my thirties now. I am also paralyzed so I will not be able to do the manual work like my parents. I am poised to take over the family business but also do not want to spend my entire waking hours to run the business like my parents. I would like a life outside of the business and a family one day. My question is what is the best software and practices to implement automation and remote Management. What sites are the best to find good talent to run the business? I've used Craigslist and indeed but do not have much success with them. I'm looking for a auto repair estimation software that will also link up to the cloud so I will be able to monitor work done. Any suggestions will be appreciated. [link] [comments]  |
| I'm back on my feet, what now? Posted: 18 Oct 2019 11:15 AM PDT Dear friends and entrepreneurs, I failed 5 times in the past 14 years, 4 times I got back up without any major incidents and long-term issues/trouble, but the last failure hit me a bit hard, it took me almost 15 months to recover (depression/anxiety etc), where I went through some really nasty shit. But, now I'm back on my feet. I have a stable monthly income, some money aside and valuable experience in my pocket. Sure, I was stupid before, but it is what it is. The thing is, this time I don't want to blindly enter a project and go full work/risk mode, I would first like to build up "a foundation", something which I never had, and then slowly build up with that. My first goal is to become liquid again, after that I'll grab my "projects excel sheet" and see what my next project should be, just this time I'm going to do it smarter. I'm currently considering things like: - Filling up my "backup funds" wallet again. I already started it, and soon enough I should have around 12k in it. I think and hope that that should give me enough sense of security, so whatever happens, I know that if I fail again, I have enough money for housing and food. - Investing in to education. I have a list of things which broke me a few times now, and I obviously need to work on my skills. I'm not talking here about going to colleague for 4 years, but rather individual workshops, conferences and similar. - A dividend portfolio of stocks. Starting out small, couple hundred euros per month, with the end goal of having a proper portfolio 15 years from now. - To buy one small apartment, so that I have a definitive place to stay if something happens again After I'm done with that I would like to start again, but let me hear your thoughts on this. Does anyone have any other suggestions? Like, a general list of "things to do after you're back on your feet, but not ready to go hustling again"? [link] [comments]  |
| Helpful Podcasts for a small business Posted: 18 Oct 2019 07:21 AM PDT So, my small business is crochet. I currently tend to watch Netflix while working on my projects, but I'm wondering if anyone can suggest some podcasts or even audio books (or YouTube channels) that might be beneficial to listen to while I'm working. If it makes a difference I'm in the United States, have an online only home based business, and am a sole proprietorship. [link] [comments]  |
| Posted: 18 Oct 2019 12:35 PM PDT Hi all, I'm a 24 year old male pharmacist with an advanced degree (Doctor of Pharmacy), with a passion for health and fitness. Interested in creating a side hustle focusing on these aspects. Would say I'm in pretty good shape, and was looking to create a business mostly online but have not figured out exactly how, or of what . Any ideas? [link] [comments]  |
| Posted: 18 Oct 2019 05:24 PM PDT Entrepreneurs & Sunshine People, I have space and time available within practice. Mondays, from am to pm. No fees. All I ask is you commit to your evolution, as a paying client would, and show up fully. You can reach me, if curious, on alexhope.lifecoach@gmail.com Clear Minds & Open Hearts, Alex. [link] [comments]  |
| Posted: 18 Oct 2019 05:04 PM PDT Hi Reddit, I started dropshipping on Shopify in August. I am 22 years old and just graduated from community college (business) this January. I was working on my dropshipping store while in college and in about 9 months I have saved $50,000 since then. I have made over $200,000 in sales in one year but for some reason, I still feel behind. I look at people like Kylie Jenner who has a billion dollar business and I WANT that. I just don't know where to start. I am sick of dropshipping from China. I want a real brand that I can grow to billions. I feel so lost. I don't want to keep dropshipping. I want to invest, grow, and succeed. Can you offer any advice if possible on how I would go about doing this? [link] [comments]  |
| Posted: 18 Oct 2019 04:57 PM PDT Currently working as mechanical engineer in a private company. Busy all day and working long nights/weekends doesn't leave me much time to work left to work on my business. I heard the public sector side is a bit more chill and might be a ideal place for me to work while I try to get my business going. What's it like to be on the other side? Do you folks have a lot of down time that allows you work on your business during work? Or are there a lot of site restrictions, people around you, or unable to bring your own laptop/tablet that makes it hard to do so? [link] [comments]  |
| Does anyone do ship forwarding services in the US? Posted: 18 Oct 2019 04:53 PM PDT I want to buy a product for a vehicle that is not legal to be shipped in California. It's a simple product that allows me to smooth out the idle on a motorcycle that the states says can't be shipped to me direct from the mfg. I can however buy it used, but they are blowing out the new ones because of an upgrade to the product line. I want to ship it somewhere and have it shipped back to me. Pretty simple, but I don't know of a service that would do this. I'm about 2 hours from the boarder of Nevada, so I could go there and pick it up, but I'd still need a place to ship it to. I'm thinking a business could do this as a service or I could setup an account were I have it shipped to one address, then once it's in shipment, change the shipping address. I know that FedEx and maybe others offer these things where you can pick it up at a UPS / FedEx shipper place. Maybe a MailBox Etc... or Kinkos kind of place. Anyone have any ideas of know who does this? [link] [comments]  |
| Feedback Requested on Which Option makes for a Smarter Social Media Post Posted: 18 Oct 2019 04:36 PM PDT I am unable to ask this question on Facebook because most people on Facebook try to be nice instead of honest so... My Reddit Friends... When we share our new episodes of the Invention Stories Podcast, we create a post that includes the embedded link along with a description of the content. Since I don't want this to be a shameless self-promotion...we haven't included the link. Which Option makes for a Smarter Social Media Post? The following are four options that I would like you to choose from: A (Summary) Summary: In this episode, we talk with Maria Messier, co-creator and founder of Extendher, LLC. While trying to find clothes that fit during her second pregnancy (with twins!), she began thinking about a product that would grow comfortably with her belly. A conversation with a designer in the family led to a few prototypes and Extendher was born. Marie shares the journey to make Extendher a reality and its evolution from a simple idea into a brand. She covers the crticial decisions she has to make about manufacturing, pricing, marketing, time, and more as her company evolves. B (Key Topics and Questions) Key Topics and Questions *Maria's first almost-compled first innovation...and how this led to her currrent product *How did you come up with the idea of Extendher *How did you come up with a name? *Connecting with the right people to get your idea off the ground *Targeting secondary markets as your product gets traction *Manufacturing costs & challenges of a USA-made company *Marketing-Should you do it all yourself or let someone else do it? *What's the most effective channel for your market? *Biggest marketing challenges C (Episode Highlights) Episode Highlights 5:43-Maria's childhood/career & their influences of her innovative spirit 9:00 Lessons learned: Maria's first invention and her obstacles 10:00 How pregnancy inspired Maria to invent again 11:00 Maria's partnership with Joanne 12:10 Naming the business 13:00 Why Extendher isn't just for women 13:50 Extendher product design 18:19 Pricing Extendher for the right people and profit 20:04 Safety concerns: Is Extendher safe for baby carrying with a zipper? 21:30 Patent status 22:32 Marketing your product: What's the best way to market a product like Extendher? How do you find enough time in the day to market? 27:29 Growing your business: The inspiration & strategy behind the growth of Extendher 29:17 What advice would you give to someone who wants create a product? or D (Memorable Quotes) Memorable Quotes "I've had the entrepreneurial mindset for some time." "Most of us have a great idea..It's just 'What do you with it?'" "....seven prototypes later, we came up with the perfect product." "We really wanted to be one of those companies that kept production here [in the US] as long as we could." "As you know Amazon is king, but Amazon is also a big sea for little fish." "You can learn so much from people who have been doing this process [product development]." I believe C (Episode Highlights) is the best choice as it gives questions that may appeal to the reader along with the time to listen at so they can find it quickly. Although I've used 13 questions in this example...I prefer to use only 5. Which Option do you Believe the Best to Use...A,B,C, or D or maybe a combination? [link] [comments]  |
| How to Spin Tough Questions from Potental Clients Into Positives Posted: 18 Oct 2019 04:32 PM PDT Let's say I have a new business (about 1-year-old) or my business is starting a new initiative. How do you handle questions like this (completely honest answers in parentheses):
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| Posted: 18 Oct 2019 12:42 PM PDT I checked the FAQ and searched through the post history and am not seeing this called out or perhaps my search terms are off. Either way, what I am looking for is a checklist of sorts to ensure I have thoroughly assessed and appropriately documented all financial estimates/plannings/etc. and am all buttoned up on the numbers when starting a new business venture before seeking funding/loans. Appreciate the help! [link] [comments]  |
| more full time money but less time for business, or less full time money but more time business? Posted: 18 Oct 2019 04:01 PM PDT ^^ 50 - 60 hours a week or 40 - 50? obvi i am comped more on job with longer hours. Has anyone done 50 - 60 hours a week ft and still have a successful business? [link] [comments]  |
| What it’s really like for millennials working in Silicon Valley Posted: 18 Oct 2019 03:28 PM PDT Silicon Valley is known not only as one of the most expensive regions to live in the US, but also as a place that attracts many bright and talented Millennials. If you are a young, ambitious and energetic entrepreneur who is thinking to move to the Valley, then this article would give a good sense on how it's going to be like to live there: The pros and cons of millennials working in the silicon valley [link] [comments]  |
| What are your best methods for working with influencers? Posted: 18 Oct 2019 03:12 PM PDT We have two brands that are know extremely well offline, but our online presence needs a lot of work. We started using Perlu with some good feedback and i tried famebit from youtube but all the people there are small and not really sure theyre worth our time We are trying to target women who are older than 40 but cant seem to find good influencers around that age range Most influencers seem to be around the 18-30 age are there other influencer websites that i havent maybe heard of that you guys have seen good results from? [link] [comments]  |
| Posted: 18 Oct 2019 11:21 AM PDT Seems like such an odd thing to ask for, but I'm looking for a mentor of a sorts and I'm not totally sure where to look to find people to speak to. Obviously finding someone who is a good match is important, so time will need to be invested into finding that right person, but where should I start? What questions should I be asking? What information should I provide to find a proper mentor? [link] [comments]  |
| Different ways to pay for customer support? Posted: 18 Oct 2019 03:02 PM PDT I am starting a business that I would like to offer 24/7 customer support. The thing is, the number of customers that get that support provided will always be really low, and therefore the volume of customer support given will also be low. Therefore, paying somebody hourly 24/7/365 to be on call and rarely take any work just doesn't seem like the best option. Are there any other ways of providing that customer support for cheaper? This is something that requires the customer support agent to have some knowledge on the business, so I don't think it can be outsourced to some virtual desk service. You guys have always been so helpful, thank you in advance! [link] [comments]  |
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