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    Saturday, April 13, 2019

    Yelp knows they have limited time until google reviews takes over. small business

    Yelp knows they have limited time until google reviews takes over. small business


    Yelp knows they have limited time until google reviews takes over.

    Posted: 12 Apr 2019 06:53 PM PDT

    I am a small business owner of a Junk Removal and hauling company. For the last two years, I've answered the calls, given the quotes, and assisted in the labor. 100% focus on being professional, on-time, and accurate with quotes/pricing. We have received nothing but 5 star reviews on yelp, google, Facebook, Angieslist, etc...

    I've built up around 20 reviews on yelp which are all 5 star reviews. Unfortunately 14 out of the 20 are hidden and not shown.

    They call me every other day even though I've told them again and again that they can email me offers. I don't have time to answer disguised calls from reps all day. I understand how yelp works... I understand that i got more customer views when I was advertising with yelp... i understand how to setup everything on yelp and do not need any assistance...

    The harassment, call number disguising, the taking down of reviews, removing service locations... it's not good business.

    Now today, I log in... and it keeps clearing my services list.

    I'm wondering how many others this happens to. Google Reviews is only going to improve, and yelp will be nothing... I'm done with them.

    submitted by /u/junkremovalguy
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    How do I pay myself quarterly dividends/bonuses through my S-corp?

    Posted: 12 Apr 2019 05:21 PM PDT

    I'm an owner-operator of an S-Corp. I use Sure Payroll to pay myself and handle the related taxes. I've asked Sure Payroll how to take my quarterly dividends, but they had no idea/experience in doing so through my payroll. Do I just "bonus" myself and write a check directly to me? Or is there a special form to declare my dividends?

    submitted by /u/hoteydotey
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    Self-employed LLC-- Estimated Quarterly Taxes in First Year?

    Posted: 12 Apr 2019 08:44 AM PDT

    I'm asking on behalf of my father, who formed an LLC for his one-person business in January 2019. He's trying to figure out whether he should pay a quarterly estimated tax on the 15th.

    From my googling, I want to advise him to not worry about quarterly estimates since this is his first year and there is no basis for estimating. Is this sound advice?

    submitted by /u/sweetpotatobash
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    What happens when Yelp sends me to collections?

    Posted: 12 Apr 2019 06:58 AM PDT

    Hello,

    I have been in a payment dispute with Yelp. They're double charging me for their services and it's a significant $ amount. At this point I am about a month overdue on the payment. I assume they will soon start sending me to collections. Since this is a business account what happens next? i know that on a personal credit report a collections charge is an issue, but I feel for business it's a bit more normal and it's normal that in the regular course of business you'll end up with a payment dispute somewhere.

    Is there such a thing as a credit report for business. Where can I learn more about all of this as I ponder whether to pay or not?

    submitted by /u/yelpreallysucks
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    Looking for an online business or a person who needs a WordPress website: Pay what you wish

    Posted: 13 Apr 2019 03:21 AM PDT

    Note: text may contain grammar errors

    Hey entrepreneurs, how is it going?

    I'm a freelancer (and a smallbusiness lurker) from Russia, I build personal/small business WordPress websites and about to level up my skills and start working with international clients.

    BUT… I need your help. First of all, I need to practice on real cases (overcome a fear of speaking in a foreign language) and build a new portfolio.

    So, yeah, if you've ever dreamed about your own website, now you have the perfect opportunity because I am ready to build 5-7 websites for any price - pay as much as you want.

    Let's help each other. :)

    ps. please realize that a WordPress website requires some extra costs (50-60 bucks per year) such as a host, SSL certificates, and domain name purchasing.

    submitted by /u/AkexandrGame
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    Is there any interest in an online gaming small business networking group?

    Posted: 12 Apr 2019 01:49 PM PDT

    TL;DR Gamer entrepreneurs should have a place where they could meet up, play, and converse with other small business owners in their spare time (what little they have), right? I think so.

    I grew up playing in gaming clans all the way up to college. As a kid, the sense of community we had and what we were able to create together made me fall in love the gaming community as a whole. We would have set times where we would meet, multiple divisions divided up into time zone and/or region (depending on the amount of players in said region), and organizers that helped put together community events!

    The clans I was a part of over the years had teams for specific games, competive groups, creative groups, and casual/fun groups. There was always a guarantee that you'd find someone to play with online, and you would, more likely than not, have some fun. As an adult with a small business, that type of community feels just out of reach.

    I have zero free time, but when I'm not working I'm normally trying to relax behind a controller. There must be a ton of you out there as well! Let's find a way to virtually meet up and talk business as we annihilate the Covenant or race through Bowser's Castle. Let's trade stories, advice, and promote our businesses as we conquer Civilizations and tear eachother apart in Kombat. Let's create a collaborative environment as we defend against the zombie horde or defeat the Ender Dragon!

    Networking events, at least where I live, have been lackluster to say the least. It's 40 percent insurance, 50 percent real estate, 5 percent job hunting, and 5 percent actual small business owner looking to collaborate. All of these people, for the most part, are 45+. Where are my people at?

    I've been toying this idea for a while, and would absolutely love for someone to take it and run with it. If anyone has any ideas as to how we could get this going, I'd be happy to throw time and money at it!

    Please, someone make me look like an ass and share a link to a place that already does this!

    Edit: This is not specific to entrepreneurs in the gaming world, just entrepreneurs that happen to be gamers. I'm going to make a public excel sheet for people to add names and info!

    submitted by /u/LogicalLarynx
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    Philanthropy and small business: hand-in-hand

    Posted: 12 Apr 2019 11:25 PM PDT

    Forgive me for the late night questions, from the EST zone:

    Does your company promote philanthropy with its employees?

    Do you personally just give money or do you also give time? What about your employees?

    Do you believe that it impacts your business positively?

    If you allot funds for advertising also: do you see more return with the philanthropy or dedicated marketing?

    Do you believe that it impacts the culture of your employees in a way that provides a positive ROI? Do you see a positive impact with your turnover?

    Thanks in advance.

    Cheers!

    submitted by /u/abstractmotor
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    Understanding my S-Corp

    Posted: 12 Apr 2019 07:41 AM PDT

    I currently have a CPA handling my single person S-Corp entirely. I'm frustrated with how little I understand about what's involved in handling the S-Corp (what filings are necessary, minutes, bookkeeping, etc). Most videos and articles I've looked up are complex and not easy for a non-accountant to understand. Can anyone suggest some material that would be useful for someone like me to get a grasp on the workings of an S-Corp?

    The end goal, if I can feel confident about it, would be to pay for bookkeeping (and payroll?) but handle everything else myself.

    submitted by /u/maxiedaniels
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    [Help] How do you handle clients that want exclusivity?

    Posted: 12 Apr 2019 12:21 PM PDT

    I own a marketing agency and we're going on three years of being in business. We offer a very specialized and highly effective form of social media marketing that achieves some really great results for our clients. Up until recently, we've had no issues with growth and the ceiling didn't exist.

    My question to you all is, what do you do when a client wants exclusivity from your agency? For example, if a burger chain hires us and then says "We do not want you working with any other burger chain", do you then discuss a premium for this privilege? Or do you tell them that's not possible? I know there are many ways to handle this situation, but as a small business it is very difficult when you have a great product that lots of people want, to then turn away business that would significantly increase our revenue. Most of the time the clients who are demanding this sort of exclusivity are making promises of future returns for our loyalty. As much as I'd like to believe it, words are just words.

    We're right on the verge of really exploding in our industry, but these sorts of things are what hold us back.

    Curious to hear what you all have to say! Definitely appreciate the insight!

    submitted by /u/SorryNoSalad
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    S Corp owners: Is it worth it? How much are you saving?

    Posted: 12 Apr 2019 08:48 PM PDT

    My wife is a sole prop hairstylist making about 90k/yr, about 45k after expenses and taxes. I've been interested in having her create an S Corp for tax purposes, but calculators accounting for the savings in self-employment tax (assuming a salary of about 30k) top out around $2300. Am I missing some other savings potentials here? Because minus the cost of compliance we might be looking at just 1000-1500 savings, and i dunno if thats enough to justify the legwork that goes into S incorporation,

    I'm curious to hear what your S Corp savings have been like, and thoughts in general. Thanks!

    submitted by /u/NotSewMuch
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    How did a customer text my personal number through google business?

    Posted: 12 Apr 2019 01:06 PM PDT

    its been baffling me and can't find a way to turn it off yet. only my business number is public and ive never used my personal for business. i dont think it'll happen again but still very creepy

    submitted by /u/ihateusernamesguy
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    Planning on launching a local service business soon: looking for feedback on marketing plan.

    Posted: 12 Apr 2019 08:26 PM PDT

    Hey all,

    My partner and I are planning on launching a local service based business soon, and would love feedback from anyone already in this space (home/business improvement).

    What marketing efforts have you found to be most successful?

    My current hypothesis for prioritization is as follows:

    1) Cold + in-person outreach to talk to our target customer and get a better feel for their problems and what they value (note: we've already done some of this).

    2) Optimized website + landing page showcasing benefits, reviews + social proof, case studies, and so on.

    3) SEO: ranking for different local search terms i.e. "Home Improvement Services In _____"

    What would you do here to rank? My immediate thoughts are to have different blog posts targeting each of the most important keywords.

    4) Review generation: yelp + google reviews

    5) Running digital ad campaigns sending traffic to different blog posts and landing pages as well as building an email newsletter educating customers about different types of design decisions they could make (inevitably leading to a purchase from us).

    Would love any feedback or thoughts you have, thank you!

    submitted by /u/taygo0o
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    I'm in a family business. My father (who is the pseudo-business leader) has a policy of not being too prompt with business replies because he says he will appear desperate. Is this a thing?

    Posted: 12 Apr 2019 08:14 PM PDT

    Which businessman wouldn't want more business? Wouldn't being prompt open your time up to discussing and getting more business? I've lived most of my life thinking being prompt and responsive is a great trait to have.

    submitted by /u/un0m
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    What are your most effective, creative OR free ways to reduce cost?

    Posted: 12 Apr 2019 08:09 PM PDT

    Some uncreative ways are to outsource work, use machines. Removing middle man, streamlining features.

    What are ways you reduce cost that is a bit out of the ordinary. In the accounting, staff, marketing, product?

    submitted by /u/ShoemakingHobbyist
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    Looking for some guidance and opinions on how to move forward

    Posted: 12 Apr 2019 08:09 PM PDT

    Hoping some people who might have been in similar situations can provide some insight and if nothing else I just need to get some thoughts out of my head and while I have people in my life I can vent to and talk about my business stresses, I have no one irl who I can actually get valuable feedback about how to proceed because it's all the "do what makes you happy" type responses if I bring anything up. So now some backstory.

    I currently own and operate a convenience store in a small town (~15k people) and have for the past ~3 years. I grew up in this setting with my parents having owned a couple stores throughout my childhood. They were always family business setups; no employees, long hours 7 days/week, etc. As my siblings and I got older we all went out to do our own things, and while I always thought I wanted to own my own business, I didn't ever plan on it being a store (got into the food industry and worked on the idea of a restaurant for a while, but that's irrelevant here). Anyway, a few years ago my parents ended up opening another store in a new town and to skip the familial details, I ended up taking it over from them just a year in, while it was still barely known and not making any money, with the help of a longtime friend of mine who agreed to operate it with me. We both wanted to try something different (in our mid 20's at the point) and it being pretty much setup and ready to go, we thought why the hell not?

    So our first year was rough to put it mildly. Building a customer base in an area we had no ties to, in a business we did not necessarily have actual experience in, while making very little money and living like broke college students again...we knew it wasn't going to be easy but I don't think we really realized how hard it would be. Still, we kept grinding away because we were both committed to making it successful. Split days, 7 days a week, the whole thing. We slowly started doing more to increase sales; added in a small deli, eventually got beer, etc. By the end of our first year we noticed a big improvement as local people started to support us more and appreciate our consistent customer service. Our second year brought more growth still, along with a boost in confidence that we were doing things right, but still not making enough that we could support ourselves and afford to hire help. Still we persisted on the grind, trying to taking days off when we felt it was slow or worth it. The lifestyle was still rough but manageable.

    Fast forward to now, and we are consistently busy day to day. Still working it how I knew it to be when I was a kid, always saying we'll grow when we can and hire people when it's the right time, etc. There are still things we haven't brought in (like lottery for example) that could bring in more traffic/increase sales, but with just the two of us I hesitate to add more that could lead to a decline in service. We are both getting burnt out and I personally feel stuck with what my choices are.

    So here are my issues. I feel like at this point I either need to get over some trust issues and try to hire someone at least part time, or try to get the ball rolling on selling the business. but all I can focus on is the negative aspects of either. My issue with hiring is that while it would give us a bit of a break and some room to potentially grow, it would mean less take home money and we'd still have to be here to oversee an employee, and we'd still be stuck in the same lifestyle at the end of the day. On the other hand, I worry about selling at the wrong time and not getting enough out of it to make the past few years worth it. I think it'd have to be a buyer who wants to run it in the same owner-operator fashion to be viewed as worth anything because as it is now it's basically a profitable job that pays well enough if you're here working it yourself. So yeah, I've basically rambled a lot and am hoping someone can make some sense of my jumbled thoughts and help me think a bit more clearly about things.

    Cheers if you've made it all the way down and thanks for reading.

    TLDR: being a business owner is hard and getting out of it feels hard and maybe that's just life. Help?

    submitted by /u/smallbizthrowaway421
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    Does anyone use Wix or Shoppify for an ecommerce site?

    Posted: 12 Apr 2019 08:47 AM PDT

    I currently have a website through Wix that shows "coming soon" and some product information, but my product is ready to launch.

    I need to set up an ecommerce platform so customers can order directly through my website. Does anyone have any recommendations or insights for building my ecommerce site? Do you suggest Wix and Shoppify? Is one a much better option than the other?

    Thank you!

    submitted by /u/MrPacksAlot
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    Higher salary vs providing health insurance benefit

    Posted: 12 Apr 2019 08:46 AM PDT

    We are about make an offer to a potential W-2 employee. If any, what are the pro/cons for a small business of offering a higher salary in lieu of providing health insurance benefits?

    submitted by /u/baconcoder
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    How much percentage do you pay yourself? What is your net profit ratio?

    Posted: 12 Apr 2019 12:53 PM PDT

    What are the numbers you are pulling in percentage? How much of the net profit do you pay yourself. How much is your net profit ratio? What is the average successful business's numbers look like?

    Are there businesses that are very low percentage net profit ratio but still are good? Are there any that are huge net profit ratios?

    submitted by /u/ShoemakingHobbyist
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    How do you bank out of state?

    Posted: 12 Apr 2019 06:42 PM PDT

    Hello internet...

    Ive been building something that I care about for a few years... an 'app' for the sake of this conversation.

    and I just got an RA and a tax number from Wyoming...

    I tried to open a bank account locally in socal; and chase told me i needed an address in wyoming...

    I live on a boat..... my team is all around the world.. we do our business on the internet on servers in the cloud around the world.

    I currently do not have any physical office.. everyone works from home from around the globe...

    Chase said they need a physical address... in the state... i don't want an office in WY...

    How is this problem normally solved?

    submitted by /u/kittydoses
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    Single person S-Corp - 941 Filing

    Posted: 12 Apr 2019 06:15 PM PDT

    For anyone who opted to file as an s-Corp and pay themselves a reasonable salary, is there a requirement on how frequently you pay yourself?

    Part 2 of the 941 suggests that you pay the taxes monthly or semi-monthly.

    I had intended on paying myself quarterly (for no other reason but to make consistent solo-k deposits), but I'm not sure which box to check on the 941 each quarter. My tax liability would indicate that I should be a semi-monthly filer.

    Any thoughts? (Aside from "ask a CPA")

    submitted by /u/StopherBee
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    What are some ways to manage employee clock in and clock out for a restaurant?

    Posted: 12 Apr 2019 06:13 PM PDT

    How likely is it that I can successfully dispute a NJ state penalty of $400 for filing taxes late for my LLC?

    Posted: 12 Apr 2019 06:06 PM PDT

    Hi. It is my first year in business, and I just didn't realize that that I needed to file by March instead of April 15. Well, I just got a letter saying that the I owe a $400 penalty for filing late. And to add to the sting, I was only late by two days. Is there a chance that I can get this reduced or removed?

    Thanks in advance

    submitted by /u/MBlaizze
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    Confused as to how I should approach determining/negotiating purchase of an existing small business??

    Posted: 12 Apr 2019 06:00 PM PDT

    I am a new business owner in the frozen dessert industry and am looking into a brick&mortar location. I'm getting very confused as to how I should go about determining if a price is too high or reasonable.

    First and foremost with both of the businesses they are currently leasing their locations. I do not intend to use their name or products at all, I have my own product entirely even though both are in similar markets.

    Option#1 Wants 40k, seems way too high to me. 1300 sq ft at $1100 a month rent. I'd estimate 40k was probably his entire investment and he wants it all back. Not excited about this one.

    Option#2 1500 sq ft at only $700/month rent! I like the sound of that. Wants 25k, but will negotiate. I'd say the same thing on this one, it seems to high for what he's done to the place. I looked up pictures of the prior business to his and he hasn't changed too much, few new pieces of equipment and small renovations.

    However this location has 3 phase power already (huge plus for equipment I need to run) Large walk-in cooler and freezer (again, perfect for my needs) and the design of the shop is pretty good, I wouldn't need to spend a bunch of money on renovations to get the look I want. The thing is the last 3 things I mentioned that I really like are things the previous owner implemented, not the current one. I also think these things are technically owned by the landlord. Do I add these to the price I'm willing to pay.

    I'm torn because paying the current owner for things he lucked into seems foolish, but at the same time if I lease a location without these things I'd have to spend a lot of money to implement them. I also love the low monthly lease rate and the location is right near a college with 10k students.

    Thoughts? I definitely feel like I need some outside advice on this one, because it has my head spinning.

    submitted by /u/ghost3737
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    The world's best analytics and AI team comes to your business to help you with a project, what do you have them do for you?

    Posted: 12 Apr 2019 04:53 PM PDT

    If a team of analytics and AI pros comes in to help you, what insight would you want them to help you find? What would you have them research? What would you have them automate?

    submitted by /u/doomdaysneakattack
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    Why am I having difficulty hiring?

    Posted: 12 Apr 2019 04:52 PM PDT

    Since November, I have been trying to fill a sales/support position. I am offering $40,000 - $45,000 starting wage for 38-45 hours a week. Job responsibilities are as follows:

    • Answering phones and taking care of the customer's needs, whether it is a sale or service
    • Regularly following up on leads that have been entered into the lead tracker
    • Conducting call campaigns as needed. I.e. bi-monthly top client calls, post-conference follow ups, pre-conference prep, etc.
    • Gaining an in depth understanding of the products so that you can be of best use to the prospects and customers
    • Follow up with customers after a large order to ensure satisfaction

    Requirements:

    • Business degree preferred or 1 years' experience in a customer support team
    • Strong interpersonal skills, ability to align the team with a shared vision
    • Excellent oral and written communication skills
    • Capable in analytics, efficient time management, and organizational design
    • Proficient in Microsoft Office and Google applications.

    I have had very few candidates after posting videos on Facebook (which got 300 views), Ziprecruiter, and Indeed.

    The number of candidates for the position has been incredibly low. In the past I would have gotten over 130 candidates.

    Any ideas as to what I'm doing wrong to not get more candidates?

    submitted by /u/howiepups
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