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    Thursday, April 18, 2019

    Software Sales reps - What has been your key to longevity? Sales and Selling

    Software Sales reps - What has been your key to longevity? Sales and Selling


    Software Sales reps - What has been your key to longevity?

    Posted: 18 Apr 2019 05:44 AM PDT

    I'm not looking for a silver bullet here. Just a general mindset and ways to deal with the ups and downs of Software Sales over a long period of time.

    submitted by /u/stanmv007
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    Made it to the 4th round interview for a six figure gig and was rejected..any sales veterans have some industry recommendations for me?

    Posted: 17 Apr 2019 04:44 PM PDT

    Some context, my first professional job as a 23 year old was with a law firm working as a business analyst (1 yr). The firm I worked for closed my branch and as a result, I made my own job. I'd done the buy from China, flip in the US thing from as young as 10 years old so I just went into it full steam, and I got to the point where I was in China attending Canton Fair and pretty much every other major trade show over there. Launched a few private labels and developed some wholesale relationships. Started all of this in 2013 and still selling online today. During that time I sold life insurance with my oldest brother's agency for a bit. Did well but went back to focusing on my online sales after being worn out from buying leads and feeling disconnected from an IMO based in North Carolina.

    Bottom line is I have some unique experience and I'm newly married. Online sales and wholesaling take a huge financial risk, and it's not something I'm comfortable doing now that I have a family to support. I would like to build a career for myself in sales and turn my main hustle (online sales/wholesaling) into a side hustle. I'm located in Houston, Texas and wondering if anyone has any recommendations for me as to what industries I should keep my eye on. I'm hoping that my experience shaking hands and developing relationships b2b with manufacturers as well as life insurance sales will be enough to get my foot in the door. My brother now has a $4M life insurance agency and has offered to get me rolling, but I would have to buy my leads, and I'm thinking I might enjoy the sales path more if I had a company to grow with rather than being independent.

    Applied for a job on LinkedIn that looked perfect for me (B2B virtual reality event sales) and made it to the 4th round. Didn't even know it was a 6 figure gig until the 3rd round. Ended up being rejected due to a lack of corporate event planning experience. That has caused me to re-evaluate what I should even be considering so I'm turning to the only group of pros I know - this subreddit.

    I know you all get a shitload of these posts so I appreciate anyone who takes the time to offer suggestions.

    submitted by /u/joshxt
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    What's your daily routine and why does it work?

    Posted: 18 Apr 2019 11:40 AM PDT

    I'm about to shift from SaaS project management into sales and want to know what works? Our sales cycles are generally 6 months plus and only with larger corporates/retailers/ manufacturers

    I'm a complete newb to sales so even the simplest tips would be handy!

    submitted by /u/hohospy
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    Critique my cold email template, please?

    Posted: 18 Apr 2019 05:05 AM PDT

    Hey all, I know the worst thing you can do in a cold email is throw all the information about what you're selling at a prospect without translating into what it means for them or without giving them a reason to care. That said, I've found being too vague can be ineffective as well. It's a struggle with the product I sell, because we truly do customize each campaign around a client's target audience and objectives, and in my area (which is fairly conservative) a lot of people don't even understand exactly what we're selling since it's still fairly new, and just assume it's cable or Internet services because that's what my parent company is known for. (I sell linear and OTT/streaming ads that can be targeted by geography and behavioral demos on a local level, so it's easy for me to geek out over the cool features and benefits -- but at the same time I think it can make a prospect's eyes glaze over if they don't know what geo-targeting is or why it should matter to them, let alone OTT/streaming. It's striking that fine balance between letting them know it's not cable or Internet packages, but also not overwhelming them with features.)

    I am currently tweaking the below template (I copied the second half of it almost entirely from Fanatical Prospecting) and am looking for critiques. Is it still too much of "me me me" and not enough about them? Too vague? Sometimes if I have industry-specific info I will include that (e.g. "I have clients in your industry who tell me [x] is a common issue, would you be interested in hearing how we've helped them overcome this obstacle?") but I think that involves some assumptions and can come off a bit salesy.

    Feel free to be brutally honest -- I'm trying to improve my craft and it won't hurt my ego if this totally, absolutely sucks.

    [Client name if I have it, or "good morning/afternoon"],

    I work at the local advertising division of [my company], and we help local businesses in your industry target their desired customers -- no matter how they engage with video content, including all the latest smart TV's and streaming apps, and regardless of whether they are even cable subscribers or true "cord cutters." I am reaching out today in the hopes of establishing a connection with whoever handles your marketing at [prospect company]. Although I don't want to assume [my company] is the right fit for you at this time, it would be great to hear more about your business and any unique obstacles or objectives you have; perhaps from there we could determine whether it merits a further discussion or not. Would next Tuesday at 10 be convenient for me to stop by and connect?

    Thanks in advance for feedback/suggestions!

    submitted by /u/paulrudder
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    What do you take in your coffee? New tactic

    Posted: 18 Apr 2019 12:23 PM PDT

    Ending a call or email with a new potential lead, ask what they take in their coffee. When they sound surprised because your halfway around the world from them and they ask you why, respond with " if I'm ever down in your area I would like to bring you a coffee" let a month or two go by until it's time to follow up. Hopefully that city the lead is from has an Uber eats or a food delivery service and order your potential client a coffee. You can put on the notes which goes on the receipt a small message. An inexpensive gesture to put a smile on someone's face also they might be quicker to pick up the phone the next time you call.

    submitted by /u/drewp247
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    Brand new to sales position. Help!

    Posted: 18 Apr 2019 04:28 AM PDT

    Hey all. I'm 28(F) and my friend just got me a sales position with the company she works for. I'm mostly doing cold calls and gathering information for her so that she can make the sale BUT I'm having trouble keeping people on the phone long enough to explain why I'm calling.

    I'm still learning the business but I get nervous when I can tell people aren't interested.

    What are some tips you all used when first starting??

    submitted by /u/FLALIVING324-
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    When should I follow up again on a prospective job?

    Posted: 18 Apr 2019 10:24 AM PDT

    10 days ago I did a intro interview call with a prospective employer's CEO. I then did a 30 minute follow-up interview this past Monday with the manager I would be working under. He told me that he would be meeting with the CEO and HR to determine next steps. I sent a thank you email to the CEO, my prospective sales manager, the head of HR and the HR person that scheduled the interview on Tuesday morning. It's now Thursday afternoon and I have not heard back about the next step(s). How long should I wait before following up again?

    submitted by /u/Murdle79
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    Insight selling in a bid/ RFP environment?

    Posted: 18 Apr 2019 10:09 AM PDT

    School me: My background is focused on B2B sales (durable good product) selling product to customers that mostly consist of procurement depts. and business owners. So, I am curious about the differences, sales techniques, strategy, and approach used in a bidding environment. To me this type of selling seems very different than traditional selling models.

    For Example: Lets say you are in the construction industry and provide the product itself and installation for larger construction projects (think plumbing, cabinets, elevators, flooring, whatever for a large building). Contractors contact you with the specifications needed so you generate an estimate, and submit a proposal/ quote (bid).

    I believe that you can certainly apply the Challenger method to anything including this type of sale (teach, tailor, take control). Perhaps showing them the unique value that you provide and why they need it, or even assisting the contractor to direct him towards your company.

    1. My assumption would be that the contractor is going to go with the lowest bid unless there is truly something missing from the lowest bidder. How is this overcome?
    2. How do you stand out from the competition from being "just another bid"?
    3. What is your approach like? How does one be successful in this position?

    Overall I'm just genuinely curious what makes a sales rep successful in this type of selling.

    submitted by /u/93JZA80
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    Being recruited to close on first contact, is this a red flag?

    Posted: 18 Apr 2019 09:55 AM PDT

    I'm being recruited for a position that has an OTE of 130-150k (half is base). The leads are vetted by a team of inside sales people. It's my job to go into 3 prescheduled meetings and close a 36 month agreement on the first meeting.

    My initial thought is that I'll have to employ high pressure sales tactics. Would this be a red flag to you?

    submitted by /u/Tmccormickiv
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    Pharmaceutical sales reps, how did you get into the field and what do you love most about it?

    Posted: 18 Apr 2019 09:05 AM PDT

    What's been your biggest win this year so far?

    Posted: 18 Apr 2019 08:48 AM PDT

    More frequent follow ups - helpful or harmful?

    Posted: 18 Apr 2019 08:38 AM PDT

    I work in business finance and require a bunch of documentation from clients in order to get them funded. "Interested" prospects can sometimes take months to get me a few basic documents.

    I generally don't hound my prospects, even when I'm dying to close a deal. I'll follow up once or twice a week, an email followed by a call.

    A previous mentor, however, was of the opinion that of you don't get what you need by noon, you call back at half past.

    Have you seen greater success from a very aggressive follow up game?

    submitted by /u/EvilHaiku
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    Do you have the experience that no one replies to the first follow up email? If so, what are your best practices to get a response?

    Posted: 18 Apr 2019 08:21 AM PDT

    I am just trying to see if it my industry or every industry. I will have a great in-person meeting, send a follow up email with an actionable item on their end that we discussed and they agreed to (sending volumes, estimated usage, etc.) and they NEVER reply unless I follow up 2, 3, or 4 times. I still do it, it's just mind numbing sometimes when it happens over and over.

    I try to keep the email short - a few sentences at the beginning saying thank you and asking for the information we agreed to, then a short outline below of the actionable items they needed from me.

    How do you do your follow ups so you get engagement from the prospect?

    submitted by /u/12345_54321
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    After training, how long did it take for you to earn commission?

    Posted: 18 Apr 2019 08:11 AM PDT

    I'm fresh out of school and there's a possibility of me being offered a SLED sales position in the near future. However the base salary is pretty low, so I'm wondering if it makes any sense at all to take the position if I won't earn commission for a long time.

    In your experience, how long did it take for you to start selling and earning commission? Do you think I should wait for something better or take it?

    I truthfully don't have a lot of mentors so I'm really looking for some advice. Thank you all very much in advance.

    submitted by /u/tessiemaemarshhh
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    I need a second opinion.

    Posted: 18 Apr 2019 08:03 AM PDT

    I have this clothing company that grows slowly but steadily and my sister told me the other day that I could start gifting things from my store instead of other things at friend's birthdays and stuff. I love my clothes and 100% stand by them but I think this is kind of cheap and cheesy. It's not like I'd gift my friends an iPhone over this but still. What do you guys think? Is this advertising gone too far or is it a nice idea that could generate word of mouth?

    submitted by /u/PKassotis
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    Thoughts on books?

    Posted: 18 Apr 2019 07:43 AM PDT

    So far I've read High Profit Prospecting, Fanatical Prospecting, and I'm reading Smart Calling currently.

    But.. I don't really feel like a subject matter expert when it comes to IT. I still don't feel like I understand that much about their day to day, and need to learn more still about my product.

    Do I keep going on sales books? Or should I study my target industry for a few turns?

    submitted by /u/GoldFeeling
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    Two job offers

    Posted: 18 Apr 2019 03:15 AM PDT

    Hello friends, after a brief gap in employment I have received two job offers from very different companies, I appreciate any input.

    Job A is Inside Sales with a Fortune 1000 company in the packaging supply industry (a new industry for me). Base $54, OTE $67. Important to note - I already ACCEPTED this offer before I received the offer for Job B.

    Job A Pros: appears relatively stable, presumably less pressure, probably good benefits, good training and support, work with smart people, work-life balance (home every night), potential opportunity for future growth within a massive corporation (if I want to try a Marketing job at some point, for example, this seems like it could lead to those kind of opportunities), big company name could help my resume.

    Job A Cons: Inside Sales has the appearance of less responsibility and a lower ceiling for my career, less money, have to clock in and out every day.

    Job B is Outside Sales with a foreign-owned brand of luxury, modern commercial building materials, selling to architects and designers. This role would also be new to me but more similar to my past industry experience. Base $70, exact OTE unknown because they don't have a revenue quota established yet, though they did share the commission plan.

    Job B Pros: Outside sales is better for building my network, more money, make my own schedule, company car.

    Job B Cons: much smaller company probably means way less training and support, feels like more of a sink-or-swim environment, more travel but not terrible by Outside Sales standards (I would probably be away a few nights a month, but with a young family at home this does matter to a degree). I've done Outside Sales some before but not covering a whole state, and not calling on architects, so this is definitely more intimidating vs. the "safe" feel of Job A.

    Basically, I'm trying to figure out my own tolerance for risk between what FEELS like high ceiling-low floor and low ceiling-high floor. As I said I have a young family and can't afford to be unemployed again anytime soon.

    Appreciate your thoughts!

    submitted by /u/SnakeAColdCruiser
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    HVAC, Electrical, and Industrial salespeople

    Posted: 18 Apr 2019 06:47 AM PDT

    Connect with me. I'm in transportation and would love to connect and share leads.

    submitted by /u/EricSwenson
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    What do you recommend for effective and favorite sales book for an AE (Just finished fanatical prospecting)

    Posted: 18 Apr 2019 06:44 AM PDT

    Do you have any recommendations for sales books related to:

    • closing the deal
    • prospects that went dark
    • culture positive books

    Finished fanatical prospecting and that read was amazing for sales development skills!

    Looking for something more specific to: - HR industry - SAAS sales - Account Executive

    submitted by /u/SensationalSeaTurtle
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    Is it me or the company?

    Posted: 18 Apr 2019 02:05 AM PDT

    Hi all,

    I understand there are plenty of posts up every day so any advice is much appreciated.

    To put in some context, i'm currently working for a small electronic security company selling CCTV, Access Control, intruder alarms etc. While I get on with everyone at the company and it is a really relaxed place to work I am not where I want to be financially. Having limited experience working in sales, I am unsure if this is due to myself or the company. From the books I've read a good salesperson can sell whatever product/service to whichever target customer etc. however when does it become more about the company?

    The problem i'm having is that I am quite self critical and know I could be doing more in my role especially when it comes to prospecting (which I am trying to do). However, as I am the only salesperson here I've pretty much been given free rein and don't seem to be having massive success or much guidance. I understand for some, that may be ideal however I can't help but think that if I worked for another company such as software sales, who have a dedicated inside sales team/sales process and more structure, I would learn more and also be around people who are doing the same role thus be more motivated. I suppose i'm worried that I need to work on myself and that if I move company I am likely to find myself in a similar position albeit with unfamiliar/potentially more concerned colleagues/bosses. I don't want to be jumping out of the frying pan and into the fire.

    Has anybody else found themselves in a similar position and can offer any advice?

    Hope this is clear, Thanks in advance :)

    submitted by /u/SomeBlokeFarAway
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    Anyone use Grant Cordone's materials?

    Posted: 17 Apr 2019 08:17 PM PDT

    Specifically, I"m looking at his ebook, Grant's Rebuttal Manual. Though, open to other recommendations of his product offerings.

    I know he's a polarizing figure in the sales industry. Often more hype than substance. I've no intention in forking over thousands of dollars but thought his rebuttal manual seemed unique and cheap enough.

    I'm a freelancer in digital marketing, if that matters.

    submitted by /u/ericb0
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    What companies really excel in sales to the mid market?

    Posted: 18 Apr 2019 04:54 AM PDT

    I need to identify companies that are strong in the mid-market, especially tech firms that have successful online customer acquisition strategies. Doesn't have to be some mega-cap brand. Who are the standouts?

    submitted by /u/salsifaster
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    My leads are being stolen by my mentor...

    Posted: 17 Apr 2019 07:13 PM PDT

    I'm new to this company. The way our leads are distributed is that I get smaller accounts since I'm new. Other sales colleagues get bigger accounts since they know more about the product. Long story short, today I found out that one of my colleagues is sending his contact info to my leads. I casually mentioned it, like, "oh that's strange, my lead seems to have gotten your contact information somehow" and he played dumb like he did not know what I was talking about. Should I straight up call him on his shit? Or bite my tongue as this is the person who is supposed to be my mentor and teach me the ropes?

    I'm afraid he won't help me anymore if I call him out, but also if I don't, he'll just keep doing it? Maybe he thinks I'm too dumb to have figured it out. Or that I don't have the balls to confront him. I do. But if I'm going to do it, I'll burn that fucking bridge to the ground and do as much as possible so that everyone sees what a little shit he is. You can say I'm taking this situation a little personally lol - I was stupid to fully trust and look up to him.

    What would you do?

    submitted by /u/doingmybestestest
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    Need help asking for service work

    Posted: 17 Apr 2019 10:32 PM PDT

    Hi everyone,

    I work for a plumbing/HVAC shop and am working on trying to get a local property management company to start tossing us some service calls. It took about 3 months for me to get ahold of the guy in charge of which companies get called to work for them. He seemed interested and emailed me the same day asking for my company's information. We had a quick email exchange where I asked if he had any areas his current plumbing/HVAC providers were lacking and he said there were none. (even though I know one of their major providers just lost a big service contract from another management company for doing shitty work)

    That was two months ago and I have not heard anything.

    I want to follow up and basically ask again but am struggling with what I should say on the phone or write in the email. Does anyone have any advice on which angle they would maybe go about this?

    Thanks

    submitted by /u/Myers87
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