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    Tuesday, July 3, 2018

    Startups Weekly Feedback and Support Thread

    Startups Weekly Feedback and Support Thread


    Weekly Feedback and Support Thread

    Posted: 02 Jul 2018 04:08 AM PDT

    Create something? Let's see it!

    Feedback or Support Requester

    Please use the following format:

    URL:

    Purpose of Startup:

    Technologies Used:

    Feedback or Support Requested:

    Comments:

    Post your site along with your stack and technologies used and receive feedback from the community. Please refrain from just posting a link and instead give us a bit of a background about your creation.

    Feel free to request general feedback or specific feedback in a certain area like user experience, usability, design, or code review.

    Feel free to request support with hiring talent, finding a job/clients, recruiting a co-founder, getting your pitch deck made, or anything objective based that is specific to your startup.

    You can also receive advice and feedback in instant chat using the /r/startups discord.

    Feedback Providers

    • Please post constructive feedback. Simply saying, "That's good" or "That's bad" is useless feedback. Explain why.

    • Consider providing concrete feedback about the problem rather than the solution. Saying, "get rid of red buttons" doesn't explain the problem. Saying "your site's success message being red makes me think it's an error" provides the problem. From there, suggest solutions.

    • Be specific. Vague feedback rarely helps.

    • Again, focus on why.

    • Always be respectful

    • /r/startups would appreciate your expertise on our discord.

    Support Providers

    • Please post some background information about yourself and why you're capable of providing support

    • Feel free to share a relevant URL

    • Be extremely clear what you are offering your support in exchange for: money, equity, barter/trade of services/products, or a mix of those--or if you are volunteering your support for free

    submitted by /u/AutoModerator
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    How to start a startup without coding skills and network

    Posted: 02 Jul 2018 05:20 PM PDT

    Hi guys!
    I'm finishing my economics bachelor and I decided not to continue to study in university. During my years of study I saw tons of problems that I want to solve offering people new tech services, so I want to start a startup for this purpose. The problem is that I don't know how to code! Someone has a piece of advice for me? Is it better to spend a couple of years learning coding stuff or searching someone that want cooperate with me? I'm quite confused and I know that what I'm doing (quit university) is quite risky... Need advice!!

    submitted by /u/linoy96
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    Last mile delivery logistics idea to run by you guys

    Posted: 02 Jul 2018 05:44 PM PDT

    To give a bit of background, I started an on-demand delivery company, that delivers from any store or restaurant. Our unit economics didn't make much sense, and our burn was too high. The path to break even just seemed daunting, and with our burn doubtfully investible. We were burning 40k a month, with 8k users, doing about 10 deliveries a day. Didn't make much sense to continue, but here is what's on the table now-

    What we could do, is offer a fulfillment and shipping solution for retail and e-commerce. We would give you the ability to add one-hour or time-window delivery for your customers. In addition we would handle all the boxing, label printing, etc. The delivery itself would be tracked via smartphone app, you could also contact the courier, etc. It's all about owning the consumer after the checkout. You as the business would be able to send branded notifications and even offer promotions or discounts during the entire delivery experience. We would have a fleet of bike couriers, so we would only address the hyperlocal logistics, the other stuff we would just send via cheapest cheapest rates using 3-d party services.

    The problem I have now is figuring the pricing model. Essentially what we would be doing is taking the entire fulfillment/delivery process off the customers' hands. While at the same time leveraging our fleet/tech to give the customer the ability to offer hour delivery/time-window delivery to their e-commerce/in store buyers. The costs to run are about 20k monthly, so we'd need to at least generate 20k a month. How can I best test my thesis? Has anyone had any experience with last mile logistics? We have the tech, we have the couriers, what's next? Thanks!

    submitted by /u/trapfactory
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    Are there any industries still left where you can get customers while charging more than $10/month?

    Posted: 02 Jul 2018 08:02 AM PDT

    These days, it seems like every new product is being priced around $10-$20/month. However, these price points can't profitable at all unless the company just doesn't hire anyone. So how is someone just starting out supposed to compete? Are there any industries where it's okay to charge higher? I'm looking mostly in B2B. For example, in some industries, charging $400-$600/month is considered "cheap." Is this a thing of past or are there still such industries that you are aware of?

    It seems every industry (b2b at least) already has 100's of competitors who are all competing at very low price points which just isn't possible for someone starting out.

    Edit: I'm in the Software Development industry and every B2B solution that a company may need in this space is already available with multiple competitors and low price points.

    submitted by /u/coolio777
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    Seeking Angel Investment

    Posted: 02 Jul 2018 11:03 PM PDT

    Good evening everyone!

    My team and I would like seek Angel Investment very soon (within the next 4 weeks). I just have a few questions:

    What's the best strategy to seek early investment?

    What role will the Angel Investor play? (I know VCs generally have a large role in a startup.

    Should we seek a group of Angels or one?

    If you need more details please reach out to me! Also if there are any Current or Former Angels reading this, please give me your advice and guidance. I would greatly appreciate it

    submitted by /u/iammrfamous07
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    HELP! Trying to fix a bad deal.

    Posted: 03 Jul 2018 02:01 AM PDT

    I started a B2B tech company about 1.5 years ago. We were in development for about a year and released our v1.0 of our software about 3 months ago. Have a healthy chunk of customers already buying, so we have some traction. Not a lot.

    Early on we signed a really, really bad deal with a couple early team members (3rd and 4th people to join). Instead of an equity deal, we negotiated a perpetual off-the-top revenue sharing agreement with them. Very foolish of us, especially when we need to be reinvesting every dollar coming through the door back into the company and not worrying about paying people.

    We've had a few outside advisors basically tell us that this deal is so bad that it could preclude us from raising venture capital in the future if it's not replaced immediately.

    I'm trying to fix this before it gets real bad, as more revenue starts to come in.

    Any advice? Do I put an equity deal on the table? If not equity, what are the best alternatives?

    To make things more complicated, one guy is much more valuable to the company than the other, but both were subject to same Rev share agreement.

    Trying to solve this quick before it blows up!! Help!

    submitted by /u/fignewtons2000
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    Help! Shipping Issues

    Posted: 02 Jul 2018 05:17 PM PDT

    Hi There r/startups!

    I work as the head of customer relations for a relatively new (4 yrs) but quite successful startup. Our customers love our product and would generally agree that they have a terrific experience with the company... that is until they try to receive what they paid for.

    Our carriers, in short, are difficult to deal with. Packages are delayed or lost quite often. On top of that communication from the carriers is lackluster and it absolutely reflects on our brand even we're doing everything in our power to retrieve the packages. Our product also requires an adult signature, so our customers must be available to sign for the packages. We ask that they be delivered to a work place or rerouted to a UPS instead of a home address. This helps but we still have packages being left at doors w/o a signature and being stolen, being delivered to wrong addresses for the sake of dropping it off etc.

    We're trying to switch carriers but we also want to keep costs low. Our packages are quite heavy and we're able to offer an amazing flat rate shipping cost.

    That was a little bit of a rant, but we truly believe it's holding back our growth. Has anyone had similar rough shipping issues? Did you implement any systems or organizational tools that kept the carriers on top of their game? I think the most frustrating part of it all is how out-of-control this all feels so I'm looking for ways to overcome that— at the end of the day I hate feeling like I don't have all of the solutions to my customers' biggest problems.

    Thank you in advance!

    submitted by /u/Alexa393
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    Achieving business success BY delivering value to people vs. Directly driving the bottom line: What’s normal? What’s best?

    Posted: 02 Jul 2018 04:44 PM PDT

    I thought companies were supposed to achieve business goals by delivering value to people. In order to increase business success, they would work to increase the value they deliver to people. (e.g. A goal of increasing total users or engagement rates would be achieved by product improvements.)

    The company I recently left only pushed driving the bottom line, e.g. using gimmicks to drive vanity metrics and achieve short-term wins, rather than building something good then scaling it. They never strived to deliver long-term value.

    I'm just trying to understand:

    • Was the company I left just a bad one, or is it actually the paradigm in business?

    • Is my whole idea of "striving to deliver value to people in order to achieve business success" just youthful idealism? Is that thinking limited to only tech companies/product teams rather than businesses in general?

    I'm a recent grad, so I know I'm ignorant and inexperienced. This last company just baffled me. I'd appreciate any insights to help me understand how businesses actually work, or should strive for.

    submitted by /u/RedBeanIceCream
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    What techniques would you use to get sign ups on a new service?

    Posted: 02 Jul 2018 07:14 AM PDT

    Hi,

    I launched a website and not sure what approaches to use to grow a community. What methods would you use to grow a community?

    My service is a website where people can exchange feedback from projects. Generally, my target audience is creators (e.g website developers, mobile developers etc), designers, surveys (maybe) etc. But not sure where to find them? I've announced in some subreddits like the sideproject and growmybusiness and also showcased it on the indiehackers website? But where else?

    I've set a discount on it, sign-ups get free 100 points.

    EDIT:

    Link: https://www.mijjimo.com

    submitted by /u/azhan18
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    Feedback on Lead Generation + Customer Acquisition

    Posted: 02 Jul 2018 08:56 AM PDT

    I recently began my first startup, is a digital agency that provides a host of development, design and marketing solutions for small and medium sized businesses. I've tried lots of online platforms like Upwork and Toptal for reaching out to clients, yet I have not had much luck. I've aso tried local Facebook Groups for freelancers, but most of the work that is promoted there is underpaid. Amidst all of these failed attempts I've decided to begin doing Walkins on businesses and speak directly with the managers or owners. If there is any feedback you might have regarding this it would be greately appreciated.

    submitted by /u/stockbull
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    Real examples of early stahe hypothesis tests...

    Posted: 02 Jul 2018 12:19 PM PDT

    Hi, would appreciate a bit of help from this community around any real life examples of hypothesis, tests, and metrics. There's lots of theory out there but I'm finding relatively few real examples that extrapolate down from high level concept/idea of the start up to measurable tests.

    Appreciate any help or direction to articles that have this info.

    For background we are looking at a two sided market with a consumer and b2b element. We want to be able to narrow down our product focus and do validation on the concept so are looking for any practical help that's out there.

    Thanks

    submitted by /u/Cheersevans
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    Very Confused about LTD Accounting

    Posted: 02 Jul 2018 11:11 AM PDT

    Hey,

    I'd appreciate any assistance with this I'm pretty lost, I have been creating software for quite a while now, its a subscription based deal, I registered the company about 11 months ago because I found a name I like however I took my first payment on the 22nd of June and now I'm concerned because I have no idea what to do, All sales are digital so I have to deal with Vat Moss, all payments are also digital through stripe and paypal only.

    My understanding is all I need is a Chartered accountant to do my end of year and Vat returns, I will have all the data of sales and payments in the system I created so I can output it in any format that is required, is that all I need?

    I have been trying to find some software online that would allow me to do this but all I can find seem to want to make the invoices and have the data inputted manually.

    Ideally id love some sort of online system if anyone has experience with something suitable.

    P.S. I am in the Uk, Sorry I have posted this in r/UKPersonalFinance but I thought it maybe suit here more and i forgot to change the title.

    submitted by /u/MeltedHaggis
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