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    Saturday, January 27, 2018

    What non-US countries have talent ripe for phone prospecting to the US? Sales and Selling

    What non-US countries have talent ripe for phone prospecting to the US? Sales and Selling


    What non-US countries have talent ripe for phone prospecting to the US?

    Posted: 27 Jan 2018 08:08 AM PST

    I've tried the Philippines but their temperament and command of American English was not good enough for prospecting work. Jamaica has turned up better results at a value amenable to a bootstrapping entrepreneur. I'm sure USA based prospectors will be the best fit if we set money aside though.

    Anyone else have experience hiring prospectors abroad? What countries do you like to hire from?

    submitted by /u/seands
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    The Grand Slam

    Posted: 26 Jan 2018 08:19 PM PST

    Today, a milestone was hit.

    The ultimate sales goal. (For me, atleast)

    5 estimates, 4 deposits.

    4 On the spot closes. Gross amount sold: $12,900.00

    Product: House painting

    I've never hit this milestone before. Typically, I get the "We'll think about it…" or the "I'm getting a few more estimates, once they give us their number, we'll decide" type of people. Which is fine, I'm perfectly OK with that. Why? We offer a premium product, and I am fully confident in my business and it's capabilities to deliver that product.

    But, today was different. However, it's no secret to the success and new milestone that was hit today.

    In fact, the responses were quite surprising. "Honey, I don't think we need to even see the other contractors, call them and cancel, Tanner, we'll go with you."

    And, "Is this price good for today only?…Actually, heck. Let's do it"

    Let me start with the night before my big 5-estimate day.

    First, to begin with, I never schedule 5 estimates in a day. Actually, I had 4 scheduled.

    8:45am

    10:00am

    12:00pm

    And

    4:00pm

    I made sure I had adequately travel time in between at the time of scheduling. The night before, however, I knew I had to take care of business at home before I could even think of excelling at business outside of home. The kitchen was a mess, I had laundry to do, and had scheduling, payroll, and paperwork to finish. I was in shambles. I was tired, and wanted to desperately crash.

    But, instead, I hopped on my treadmill. I ran for 30 minutes, got myself in a peak state, and hammered at the chores.

    I went to bed so satisfied that I knew I was setting myself up for nothing but success the following morning.

    8:00am rolls around, I'm geared up, and ready to head out for my first estimate. I get a phone call from a lead service I use, and immediately call the homeowner. Set up a 11:00am estimate right in between my second, and third of the day. Perfect. 5 estimates…bring it on.

    The car ride:

    Focused. Motivational music, inspirational talks, and speeches. Nothing but positivity, and focusing on the task at hand.

    First estimate:

    Nice older guy, did my walk around and began building rapport. Found out he was an engineer (they love to do research, typically a no-go on the first bid) I gave my BEST price, and pretty much sold the product as best as I could. Not budging. Doing research, go figure.

    No worries, I had 4 more ready to go.

    I ventured off…

    Second estimate:

    A doctor who I've been trying to get in touch with for 2 months. Finally answered my call the other day, and agreed to invite me over for an exterior painting estimate. They had color swatches painted on the walls. (This is the cha-ching sign for painting contractors! They're ready. As long as the price is right, this is a deal)

    Walked around, went over pricing, and calculated a price that would almost guarantee me a 30% profit margin. Typically I shoot for 40-45%, but I wanted to get the ball rolling and I needed to fill up my weeks.

    I sold this hard, and put a 24-hour notice on the price offered. The couple agreed to call me and let me know.

    Off I go. Positive, firm, and focused. I didn't technically hear "no" yet, so there was no need for me to be discouraged.

    Third estimate:

    This was the guy I spoke with in the morning, in urgent need of painting services. He's moving in in 7 days and needs us as soon as we are available. Perfect. I aligned the "One-day" price category I have written up, and came up with an estimate that would have been impossible for him to refuse.

    "Where do I sign!"

    First Yes of the day.

    Phone rings. It's the doctor. "Premium Painting, This is Tanner, How may I help you?"

    Tanner, Come on back. Let's do it.

    Off I go to collect the second deposit of the day. 2/4.

    Fourth estimate. Now I'm gaining ground. I stop at Publix to get a quick bite. No time to waste. Punctuality in this business is everything.

    Nice retirement community, 55+. Place reeks of money and golf greens.

    "Hi, Ms. Kent! May I come in?"

    This particular lead was a word of mouth referral. Gold.

    Fourth estimate underway. I scoped the job, she wanted the inside walls painted, trim work, and all doors. $3,600.00 worth of work.

    I had some wiggle room.

    "If you sign today, I can do everything for $3,300.00."

    3 for 4.

    I can smell the grand slam.

    Fifth estimate was a few hours away. But I knew what I had to do. I stopped home to rest up, I wanted to be fresh for this next one. Full interior repaint. Gonna be a big one.

    I arrive about 15 minutes early, and am greeted by a barking dog and a friendly smile. Two great signs. (Dog lovers - always a great conversation starter)

    Wallpaper removal, entire house repaint, trim, walls, ceilings, crown molding. $4400.00

    I went for it.

    We began talking about how I got started in business, why I got started in business, what separates us and how we are different. I explained that our team consists of 5 guys on every job, this way everyone works efficiently, and we never burn out.

    She exclaimed how pleased she was to read all of our wonderful reviews online, and how our online reputation is the reason why she called us.

    After minimal deliberation with her husband, she pulled the trigger. "Honey, I don't think we need to even see the other contractors, call them and cancel, Tanner, we'll go with you."

    The Grand Slam.

    I tell this story because this happened because of two important aspects that are crucial to success in sales:

    Preparation - I had planned out my day perfectly to the T. I wasn't late. I didn't have to call and apologize, and I knew exactly what I was going into before I got there. I also prepared my mind the night before by cleaning, and making sure priorities were taken care of. I didn't want to bring any baggage with me in the morning.

    Attitude - Started off the day with a loss. He didn't sign. I didn't get up in arms about it, instead I kept pushing. Staying positive, affirming to myself that the next one will be the one. My attitude never changed throughout the course of the day. I was just as positive and enthusiastic in the first estimate as I was the last.

    Mastering these two aspects alone can truly help you in your sales profession. Focus on them, mold them, build them, and go for your grand slam. In whatever way that may be!

    submitted by /u/Byobcoach
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    How To Pass Online Personality/Sales Assessments

    Posted: 27 Jan 2018 11:52 AM PST

    So I've been applying to sales jobs (I have next to no sales experience, but lots of management supervisor roles in hospitality) and have received responses from two interested parties, both of which sent me online "sales personality" tests. I've done both and have touched base afterward with both companies on the status of my application. They said they'll check the assessment and get back to me, and it's been a few days. I'm worried I failed these assessments.

    Question is: what is the best way to approach these tests? What exactly are they looking for? Honesty? Aggressiveness?

    I feel as though these things are hard to convey in a "personality test". Thoughts?

    submitted by /u/personaldistance
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    Happy weekend. Rejection is common and important reality to all of us. This is a "Worst rejection thread." How did you get snuffed bad?

    Posted: 26 Jan 2018 07:26 PM PST

    After a hundred thousand rejections, I'm sure I've had worse but recently I had a great one:

    I call.

    He answers.

    I get five words into my line.

    He goes "I'm putting you into my voicemail, bye."

    It clicks over.

    Let's hear your shittiest retort.

    It's important to share the pain.

    submitted by /u/MisallocatedRacism
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    Ever worked for a company that DIDN'T sell the best solution?

    Posted: 26 Jan 2018 01:59 PM PST

    Recently gave my 2 weeks notice in at my company, an SMB that sells custom PCs.

    Trying to compete with the likes of Dell, HP etc. and the metric fuck-load of other companies doing the same thing.

    I went through a phase of thinking sales maybe wasn't for me (JUST hitting target each month and that was a struggle), but looked into the company history and have discovered the longest standing member of the sales team has been there a year, and constantly hits good numbers but has more or less every decent account reallocated to him from people that leave.

    I was thinking about leaving sales all together and searching for other careers, but have seen a number of appealing sales roles with large companies that seem to have really successful teams.

    Have you ever experienced something similar?

    submitted by /u/lrm_m
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    Advice for switching 13 year career into sales?

    Posted: 26 Jan 2018 08:21 PM PST

    I've been a working professional for 13 years. Lots of experience in IT, education, and business consulting. After some recent sales training, I am really interested in moving into sales.

    I have not found a lot of information for mid-career switches into sales. Most of the information is for new-grads or folks early in their career. I do not expect to immediately move into a sales manager role, but with a mortgage, wife, and two kids, I need to earn a comparable salary to what I have now.

    Has anyone here switched from a 10+ year non-sales career into sales? What guidance or suggestions can you provide? Thanks!

    submitted by /u/Onetwobus
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    What’s the best way to deal with dogs when doing door-to-door sales?

    Posted: 26 Jan 2018 03:49 PM PST

    I just started doing door to door sales today. I seem to be doing well if the house has a small dog or no dogs but I have turned around from so many doors after knocking when I hear barking of a large dog(s).

    I can't even pitch because I'm so damn scared. There was a dog sitting outside an owner's home and I completely skipped that street today just so I wouldn't be near that dog.

    This summer I will be traveling with my team to Houston and it seems like there are a lot of dog bites in that city (2nd most dog bites on postal delivery people in the nation).

    Please help. I want to do well and don't want something this silly stopping me from achieving my potential.

    submitted by /u/premedANG
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    My manager is giving me more responsibility, but not for the position I need, and it’s becoming untenable. What do I do?

    Posted: 26 Jan 2018 11:10 PM PST

    So, I work for an IT distributor on our maintenance renewal team for a certain supplier. I'm in a support role that is still client facing working for sales reps that are directly driving the sales. I'm in charge of all quoting, revisions to quotes, tracking target sales and dealing with VARS.

    When I came on, I reported to a single sales person that was in charge of all west coast accounts. That was 5 months ago. I was then given full control of one of our most difficult accounts (as like a trial period, no commission or pay increase) and have increased total revenue with said account by 10%. This account requires a ton of oversight by the way.

    Since being given this account I have been expanded to support the rep that deals with all west coast accounts, the rep that deals with all east coast accounts, and the rep that deals with all Canadian accounts. And it came down from management today that I am going to be supporting half of yet another rep's accounts. This rep deals with 2 accounts only, 2 very needy accounts. And I'm getting 1/2 of her support added onto my plate. Someone in my position used to only support her 2 accounts, and half of their accounts are being added to my plate. An already overflowing plate.

    One person left the team, but we hired a new person already. I'm the only person in my support role that is constantly being shoveled with more and more shit, and I don't know why.

    Sales, what the fuck do you think I should do? My manager hasn't officially told me I'm taking over the support for this sales person, but I know it's coming Monday. And if she does, I'm inclined to say "this is fucking ridiculous." I'm doing a job that used to be fulfilled by 2-3 people already, and they want to add even more to my fucking plate.

    This is less a sales question and more a "I'm being paid the same but given 3x the responsibility of all my coworkers" issue.

    Oh, and this was a job where I was told I would be promoted into one of those sales positions very quickly. Instead they hired this shit stain of a person because his dad knows the president of NA operations, even though he has zero sales experience.

    Honestly I'm at whit's end and need an outside perspective before I speak to my manager Monday when she lets me know I'm being given this further workload.

    submitted by /u/Wheream_I
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    Whats the top 3 saas solutions for SMB?

    Posted: 26 Jan 2018 06:20 PM PST

    Please rank in order of easiest to sell Front Office CX, Back Office, or National Tech. Thanks

    Posted: 26 Jan 2018 08:55 PM PST

    Starting to wonder if I am being sensitive or if the kind of offensive stuff I hear at my workplace is common throughout SaaS industry. Thoughts and experiences?

    Posted: 26 Jan 2018 08:10 PM PST

    I am currently at a SaaS company and in close to a year here, I have heard things that I think are offensive but I wonder if I am the one being sensitive here. Now I could understand if I heard it every now and then but I mean, I hear it daily.

    To put this into perspective, I am the only white guy on my team and my manager is a Hispanic guy while my director is black. Every single day, I see team meetings break into talks about race, gender, and politics.

    Here are some of things I have heard and experienced in the past year:

    1 - My manager talking offensively about all the women in the office, insulting them based on their weight, body type, and looks. He spent one meeting talking about a girl's buttocks for a few minutes and then talking about how she is "so built like a white girl".

    2 - A couple of females on my team (Asian and Black) gossiping about an Asian guy in our office who is married to a white woman, saying "she is only with him for the cash because white women don't go for Asians" while turning to the only Asian guy on the team and saying "no offense".

    3 - A team member of mines (black girl) talking negatively about her Asian neighbors, saying that pretty soon there are going to be ten more of them because they bring their whole family along.

    4 - My manager talking in a redneck accent towards me because I am from Iowa and then saying he is "just kidding yall" in a team meeting, saying that he thinks everyone from Iowa is racist.

    5 - One day a woman on my team accidentally bumped into one of the engineers who was Indian, the team spent the entire team meeting talking in an Indian accent to mock him when he was born in Texas.

    6 - A black girl on my team calling one of the women on the sales team a "white bitch" in a team meeting saying if she "tries" her one more time, she is going to get beat up.

    7 - A girl on my team talking about how the VP of sales looks like a pedophile in a team meeting as others laugh.

    8 - My manager and others on the team talking towards me in a redneck accent, one guy (black) on the team imitating and saying "I slept with my cousin yall" as other roared into laughter.

    9 - Going to a team outing where one of the girls on the team talks about how she thinks all white men are soft and scared of black people because "they know they can't take a black man in a fight".

    Those are 9 things off the top of my head but every single day my manager is gossiping about someone and we are having a talk either about gender, race or politics (how bad Republicans are pretty much). It is starting to wear on me but I wonder before I switch workplaces, which is my plan and there have been some decent news there, if the culture I am experiencing is only common in my workplace or if they are common throughout the SaaS industry?

    I thought my life at a frat house and growing up in small town midwest made things backwards but I feel way more racism, not just towards whites but everyone else, in my current workplace than anywhere else. Starting to wonder if it is just a SaaS thing that I need to get over or if I just lucked into a terrible workplace.

    submitted by /u/anlbcore
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    Sales tools/extensions for Firefox?

    Posted: 26 Jan 2018 02:42 PM PST

    What are the best/essential extensions for Firefox for sales?

    Without going into too much detail, my company prefers that I use Firefox and even optimizes some of it's pages for Firefox. I personally use Chrome for everything, but I don't want to co-mingle my personal Chrome stuff with the work laptop. I'm missing my Dux-soup, Nudge, etc. I grabbed Hunter.io and Lastpass, so far. What else do I need?

    submitted by /u/IncredibleCO
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