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    Monday, March 2, 2020

    8 months in and still struggling with sales office environment- any advice from seasoned salespeople? Sales and Selling

    8 months in and still struggling with sales office environment- any advice from seasoned salespeople? Sales and Selling


    8 months in and still struggling with sales office environment- any advice from seasoned salespeople?

    Posted: 02 Mar 2020 08:18 AM PST

    Last year I started working as a sales support administrator in a busy 'family/community' run company. It's my job to ensure that a sales manager can go out to his patch and sell, whilst I ensure all admin, customers, orders and logistics are dealt with back in the office. I should note this is my first serious sales role.

    At first I loved it because of how diverse the role was, some days I'd be churning out quotes whilst others id be designing proposals for big demos.

    However, I've reached a point where the sales manager is putting out enough work for two of me, every day is simply firefighting, my will and motivation has gone right out the window. Proactive work is suffering. I'm overloaded but I'm not doing a good enough job because "I surely should be able to handle it!" This has all been voiced to my line manager but "this is just what sales is like".

    My company very much focuses on numbers, this makes sense since it's sales, however there is no positivity about anything other than making profits and hitting KPIs.

    It doesn't matter if I spend 2 day's putting together a kick ass presentation, tender/quote and samples to enable the manager to do his part and win the opportunity - all whilst sorting the day to day. If the if the numbers aren't high enough or one tiny thing was missed I'm simply not doing a good enough job, and they hone in on that one thing like it's a witch hunt and I'm suddenly to blame for not hitting targets. No appreciation for the 100 other things I've done well.

    I'm set up to fail here, I do a fantastic job managing over 100 accounts and ensuring everyone is happy, but everything is a negative with this company. This is soul crushing and so detrimental to my motivation to work.

    Is this normal for sales or am I just in a really toxic, unhealthy environment? Does everyone feel like just a number? Without the work I do they wouldn't even be able to retain business. I feel like sales people horribly underestimate the amount of admin and customer care work that is involved and how crucial it is to making those figures stay green.

    I am at my wits end, I have found I am great at this work, but I'm severely strung out and wasted at this company. I don't want to lose faith in sales just yet, but is this simply how it is? I can't tell if I'm just over sensitive and not cut out for it. Help!

    submitted by /u/zutteh
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    Getting into b2b and I am kinda terrified

    Posted: 02 Mar 2020 10:16 AM PST

    Hi everyone,

    I've been into sales for around 2 years, b2c sales more specificly.The last 3 months were d2d.So long story short, I recently accepted a b2b possition, and I am as excited as I am terified.Although at my previous positions I was considered a gifted salesperson, and usually had a great attempt to closing ratio, I lacked the ability to make a good first impression (seemed weak and not interesting).Also the fact that I am 23 years old (24 in half a month) doesn't help, given that my younger colleague is 29 years old

    What resources do you recommend to help me not nesessarily in the sales process, but to win my crowd in the first few seconds

    Additional info:

    -Sector:Telecommunications

    -Target group:Small and medium sized companies

    Sorry for any mistakes, I'm not a native english speaker

    submitted by /u/Lkeacentipede
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    Company suddenly decreased commission. How should I move forward?

    Posted: 02 Mar 2020 10:29 AM PST

    I currently work as an SDR for a large startup. At the beginning of the quarter, the management team had rolled out 30% commission raises to the entire sales floor effective that day. For most of the people on our development team, this is their first job. Those who previously had sales jobs(me), are considered senior level and have a different pay structure. We were also given the 30% increase at the same time. However 2 days before our commission checks were distributed, they took away the increase as our exec team didn't completely agree to this. So the normal SDR's still have their increase but the seniors was taken away. Due to our team not really appreciating this, the managers "went to bat for us" and managed to give us that 30% increase for the rest of Q1(we will get reimbursed for the difference on the previous check) but will go back to the decreased rate for Q2 and will also have our monthly sales goals increased. Is there anyone who could give some insight on the ethics of this move/enlighten me on good ways to move forward on my end? I lost a lot of my faith in this company after such a move like this but what to think logically about any next steps I might take.

    submitted by /u/volunteertexan
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    Any manufacturer reps/rep firms?

    Posted: 02 Mar 2020 06:35 AM PST

    Hi, I have worked for manufacturers and distributors. I have never worked for a rep firm but have been approached by one. I am unsure of how pay structure works in that world and what to expect. I will be interviewing next week. Any advice or information will be helpful. Thanks!

    submitted by /u/no4Zs
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    BOss wants me to put together an ABM/S Strategy for my Top 20 SAAS Accounts. Not really sure where to start.

    Posted: 02 Mar 2020 11:39 AM PST

    Curious if anyone here has put together an Account-Based Marketing/ Sales Strategy for a SAAS Top 20 list fo accounts? Any thoughts or direction would be helpful.

    submitted by /u/ilikemonkeys
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    Two magic questions for making salesmen lives better.

    Posted: 02 Mar 2020 06:17 AM PST

    Hi everyone, as a Sales Coach, I'm currently trying to find out how I could make the live of people who sell a lot easier :) which is why I have 2 very simple questions that would drive my efforts the right way: 1) As salesmen, what are the two biggest Issues you are dealing with? 2) Regarding the negotiations with your cuatomers, what would you wish for more than anything else?

    Thanks so much in advance - looking forward ti reading your answers! Simone

    submitted by /u/simonemardurelli
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    Best books on SaaS Sales?

    Posted: 01 Mar 2020 02:36 PM PST

    I'm looking to up my Sales game with some personal learning. So far these are some of the books I have seen as top ones for SaaS sales (for an AE)

    Gap Selling - Keenan

    Combo Prospecting - Tony J Hughes

    Fanatical Prospecting - Jeb Blount

    Predictable Prospecting - MaryLou Tyler

    Thoughts on these? Any others I have missed?

    submitted by /u/PabloBrah
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    Remote Account Executive in an area with no major cities. How can I make it work?

    Posted: 02 Mar 2020 09:48 AM PST

    Military veteran with a bachelor's degree in Computer Science and I made the decision to become a tech sales Account Executive.

    I understand the challenges of becoming an AE right out of the military but my biggest limiting factor is finding an employer willing to take on an AE that isnt near a major city.

    Any remote AEs care to share some advice and offer what you did to land a job and, if you're not in a big city, how you conduct meetings and demos business businesses that are most likely not in your area.

    submitted by /u/LibertysMaven
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    Follow up emails/texts

    Posted: 02 Mar 2020 09:43 AM PST

    I sell RVs. I noticed that after a visit I seem to lose contact with them. Do you call first or text email? Also if u do call what's your opening statement? I'm not a strong closer but I'm trying to learn where my mistakes are.

    submitted by /u/dekkion46
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    Does Anyone Know What Rev Local and Other Competitors Pay Salesmen

    Posted: 02 Mar 2020 09:09 AM PST

    I am currently doing some research as to what a fair sales commission is for selling digital marketing services. Have you ever worked for a company that sold digital marketing services? If so, what were you compensated per sale?

    submitted by /u/jameswhandley
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    getting into medical sales as a graduate

    Posted: 02 Mar 2020 12:31 PM PST

    any advice for someone whos doing a non-medical/ non-business/sales related degree in getting into medical sales?

    background: I study psychology in a Russel group university in the UK. I've had experience in events marketing, specifically a sales event and also a pharmaceutical event. however, no hands on marketing experience. I've managed to get a phone call with a director of a small medical device company to speak to me about the job role next week, and also medical sales shadowing opportunity. but I still feel as I may not be doing a degree as relevant to medical sales as someone who is doing like a business or bioscience degree I feel like im at a great disadvantage.

    submitted by /u/asianwithdoubleyelid
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    Flying every week for the next 5 weeks...

    Posted: 02 Mar 2020 11:01 AM PST

    I'll try not to pick my nose too much on the plane. Flew last week and didn't see many masks, but I haven't hit any of the big west coast airports in a while.

    Wonder if this super flu might have the added benefit of leaving some middle seats open on the planes. One can dream, right?

    submitted by /u/it_reddits
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    Getting into b2b, kinda terrified

    Posted: 02 Mar 2020 10:08 AM PST

    Hi everyone,

    I've been into sales for around 2 years, b2c sales more specificly.The last 3 months were d2d.So long story short, I recently accepted a b2b possition, and I am as excited as I am terified.Although at my previous positions I was considered a gifted salesperson, and usually had a great attempt to closing ratio, I lacked the ability to make a good first impression (seemed weak and not interesting).Also the fact that I am 23 years old (24 in half a month) doesn't help, given that my younger colleague is 29 years old

    What resources do you recommend to help me not nesessarily in the sales process, but to win my crowd in the first few seconds

    Sorry for any mistakes, I'm not a native english speaker

    submitted by /u/fwkrot
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    Question about how commissions work.

    Posted: 02 Mar 2020 09:49 AM PST

    On here I got great feedback from you all about entering the world of sales, thank you all very much for your support.

    Unfortunately, I've come up against some resistance on the idea as far as people around me encouraging me to go into sales, due to a few concerns, as follows;

    1)If you make so much commission, you will owe the company more money than you make.

    This is called capped commission correct? Can you actually end up owing a company money because of your commissions?

    2) if you make a sale with commission and years later the customer gets refunded, you will have to pay back your commission.

    Is this a real issue? How often does this happen?

    I feel like these arent huge issues long term, but I want to know if I should be aware of them or if they arent issues at all.

    Thanks in advance

    submitted by /u/DatPipBoy
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    Sales hiring advice?

    Posted: 02 Mar 2020 09:43 AM PST

    Hello. We have a fairly new business selling nail supplies and we're considering hiring a sales rep. We would like to offer 15% commission but we do not have the cash to offer a salary. Am I getting ahead of myself or are there sales people that will work for commission only? Any advice would be fantastic!!

    submitted by /u/UnsilentHeretic
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    Commission thresholds

    Posted: 02 Mar 2020 09:35 AM PST

    I'm an AE in SaaS technology. My sales organization has decided to impose a commission threshold, i.e. getting to a certain monthly fixed amount of commission before actually getting commissioned on the ARR (11.5% on New Business) we bring in. And if we do not get to that amount, the rest gets rolled over to the next period. The main reason given for this is to weed out or not reward poor performance (last year AEs got a % (lower than current) on anything brought in). No matter how I try to think about it, I cannot help but feel taken advantage of by the company. I'm seeking thoughts and opinions on this from anybody who was in a similar setting, both good and bad. Should I be worried, why not?

    Thanks in advance

    submitted by /u/Didistarr
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    Struggling to sell IT consultancy services (How do I sell when I don't know the exact need?)

    Posted: 01 Mar 2020 11:35 PM PST

    Hey!

    So I have been doing IT & Marketing consultancy, my capabilities are quite wide (Websites, Apps, Marketing, Software)

    However, Out of those four services, my most sure way of getting clients is to focus on Websites & marketing related services, however, I'd much more like to do Software & App development as I have great resources to do so.

    All of my sales in the Software & App field have been customers who had been referenced to me, friends of friends who needed these services, but I am completely clueless about how to go out and find these clients on my own.

    If I go to events, the main needs I run into are Web & marketing, but I'm starting to think It's due to it just being easier to talk about I can easily talk about how to grow your website traffic, how improving your website can increase results from marketing, etc, however, when it comes to something like a mobile app or software that's used internally it's hard for me to know what angle to take as it's not as straightforward due to each potential client could need a drastically different solution for different purposes.

    Does anyone have any idea how to improve on this front?

    submitted by /u/codeophile
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    Should I get into car sales? Tips or suggestions?

    Posted: 02 Mar 2020 03:04 AM PST

    I've been in b2b supplemental insurance sales, straight commission, for years and I'm ready to find another job for many reasons. I stepped down from management recently, took a week vacation then I realized I'm much happier and wish I didn't have to sell insurance again for one more day.

    One of the main reasons is I'm tired of the dirty pyramid scheme feeling. Honestly I just want a regular 9-5 office job but sales seems like my only option since insurance sales is my only relevant experience and no degree.

    I don't know much about car sales but if I continue to work in sales I don't want to feel like I have to oversell, cheat or lie to people/recruits about how it's such a great job but really I'm stressed as hell and feel like shit.

    I know car sales is a whole other ball game and has its pros and cons but what are some things you like about selling cars? What's the pay, office environment, demands like usually? Some negative things I've heard about is a lot of overselling cars to get a better paycheck. And that you have to sell a lot of cars to make enough money and it's really hard to sell that many a week. (I've consistently only made $40,000 doing insurance though) also I obviously would need to know a lot about cars which I don't... is there training for that ever or just home research?

    Any answers or suggestions are appreciated

    submitted by /u/mel1019
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    In need of career advice

    Posted: 01 Mar 2020 10:07 PM PST

    A little bit about myself - I graduated last year with a bachelors in biology. I gave up grad school so I got into sales because it's entry level and decent paying, plus I do well talking to people. So now, I have a little under 1 year of experience in B2B sales at a startup software company as a BDR, and I move over to an Account Executive in a month.

    Although I love my company culture and the product itself, pay is a definitely low. My current OTE is around $40k and I think I could earn much more given that I do outbound Enterprise-level business calls and prospecting. Since it's a startup, everything is always changing. My goals have often fluctuated which have left me with ridiculous expectations and low pay. Some months, I don't even know the structure of the commission is, and I feel like they just throw out a number on my paycheck.

    So my question is: for someone like me with limited sales experiences, should I stick it out for longer so it looks good on my resume, or should I look for another company after I get my AE title with better pay (and possibly in another state)? I'm open to any advice or suggestions, being that I'm still a noob to this. I think ultimately, I'd like to get into medical sales. I have the medical education, I'd just need more experience in sales.

    submitted by /u/kittyntitty
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    Mock Presentation Advice

    Posted: 01 Mar 2020 04:18 PM PST

    Hey guys- long time lurker in need of advice. I have a 30 minute mock presentation for an IAE role at a large company that specializes in HCI. My presentation is on their product. They gave me a slide deck that I can use/edit to my liking and the recruiter let me know they are looking to see how I tell a story.

    Looking for advice on the best way to prepare/study/etc. Any advice appreciated :)

    submitted by /u/Sisdogg
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    Have a final interview with a SaaS company this week, asked to write a 30-60-90 day plan. Any advice?

    Posted: 01 Mar 2020 04:07 PM PST

    Hey guys. I have a final interview this week with a small SaaS company as a BDR right out of college (graduating in Spring.) I consider myself pretty knowledgeable about the role and what it would look like but was wondering if anyone who's done anything similar could give any guidance/examples? The role doesn't seem very different from other SaaS BDR roles other than it's a relatively small and new company.

    Thanks a bunch!

    submitted by /u/Tremmy98
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    Any tips on how to keep prospects engaged in a long sales process?

    Posted: 01 Mar 2020 07:55 PM PST

    Im new at work, in a salesy-ish role in admissions, all of my leads are "warm" and apply to us. (Direct to consumer)

    In order to be accepted into the program our students have to pass a short test, do an interview, and then complete a project for us that takes about 50-60 hours to complete, taking about 2-4 weeks to actually enroll.

    I'm hitting my numbers, but I feel like I could do better as a decent amount of my leads "ghost" me late in the process.

    Does anyone have any tips on how to keep leads engaged throughout the entire process? Also, off topic but does anyone have a system they use to keep track of who to call and when? I have hundreds of leads, and it's a pain to manually plan the next time to call/email/etc

    Tldr; how do you keep a lead engaged in a long sales cycle,

    submitted by /u/kjmo56
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    New to ERP sales - any tips

    Posted: 01 Mar 2020 01:30 PM PST

    I'll be joining a respected IT company soon that works with ERP solutions, both selling and implementing. I've been recommended to the boss and that's how I got the job as a Project & Account Manager, given that I've worked with solution selling before and have experience in project management. Right now I'm YouTubing a lot to learn more about the software, the add-ons, company, etc., but I'd like to hear from some of you guys if you have any tips as to what makes a good ERP salesman?

    submitted by /u/DocFil
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