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    Sunday, October 20, 2019

    Engineer/Founder looking to learn & apply sales skills. Recommendations? Sales and Selling

    Engineer/Founder looking to learn & apply sales skills. Recommendations? Sales and Selling


    Engineer/Founder looking to learn & apply sales skills. Recommendations?

    Posted: 20 Oct 2019 05:23 AM PDT

    Hey all,

    I'm a engineer by profession but increasingly getting let down as a founder through my poor sales-skills. Usually in the realm of closing VCs, hiring employees and on-boarding customers. I've found some literature on learning how to sell although what I'm really looking for is what the best practical application is to actually DO IT.

    Action orientated people are effective people, so my question is what action would you recommend to improve? No ego attached and willing to go as low as working in retail where I'd earn 5x less my engineering earning potential.

    About me: pretty outgoing person and mostly don't have trouble keeping up convos with randoms.

    submitted by /u/namrek-k
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    Are bigger deals easier to close than small deals?

    Posted: 20 Oct 2019 11:12 AM PDT

    I am learning everything I can about sales. I just recently started my advertising agency and my initial offering was at a price of $500, which got me nowhere with local businesses. They straight up ghost me after they know the price. Had a guy bring my offer down to $120 only to ignore me after.

    So this led me to think and research.. are bigger deals easier to close? By bigger I mean 5-10k. Something that a local business can't afford but a business with at least 2-3M in revenue can.

    Can anyone please advice on this?

    I went with local small businesses because there are so many of them and because sales it's a numbers game.

    submitted by /u/ucdrogon
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    Received my new comp plan and I feel like I'm being robbed, but I need others input.

    Posted: 20 Oct 2019 07:01 AM PDT

    I work as a software specialist/sales manager for a product that does incredibly well for my company, it makes up a large percentage of our entire companies sales. I'm responsible for pre and post sale support for the product, which involves meeting with customers all over my state. For the past 2 years I've had a $55k base, with a $300 monthly expenses added in to my salary (same amount of expenses that reps get that just work inside their own city). I also have fixed commission on sales, sell this, get $X, regardless of commission, most normal reps get GP% + Salary.

    For the past 2 years, I've had a $1.5M quota, when I started it was a completely different role and responsibility.

    Year 1: $1.4M Sales & $330,00 GP

    Year 2: $2.4M Sales & $600,000 GP

    So the past two years I have helped grow our software line greatly, it was less than when I started. My GP is roughly 25%, much higher than the 15% most reps sell at and I excelled quota.

    Here are my two issues with my new plan.

    1. Year 3 Quota: $2.5M & $420,000 GP No Raise, expense increase from $300 to $600 monthly.

    2. My manager still receives all my points, these points come from the manufacturer of the software and doesn't come out of my companies pocket. I found out recently, that my manager has been getting all my points. I found this out though a rep who told me I had thousands of points coming and when I told him I wasn't "eligible" for points on a $170k deal, he double checked and confirmed 2200 points for the specialist. We tracked down the points and found my manager received them, and had been for 2 years. That's TENS Of Thousands of dollars I've could have used! When I asked about this I was told it was part of my managers comp plan, vs. the "they don't award specialists points". I told them I wanted to earn points. They didn't add that to my plan.

    Am out of line for being upset, all they did was raise my expenses, something I was told was suppose to happen 5 months ago? Big increase on quota is fine, but that's just more work to hit my bonuses and no raise to match the work. Is that fair?

    I understand I have a higher base compared to sales reps, but that's basically what I am and for the revenue that I'm asked to generate, shouldn't I be paid more.

    Also, my company is 2/3 of the size compared to the last year, they cut the fat. So there is a lot less overhead now and we are more profitable then ever, it's not an cash flow issue.

    submitted by /u/MagnanimousCannabis
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    Lingering doubt(s) about a career in sales - Job security

    Posted: 20 Oct 2019 11:28 AM PDT

    I have only recently gone into B2B sales (6 months), previously was in something else. I'm now 27 and 6 months in and whilst it's generally all fine I guess, I saw recently first hand how 2/3 people left the business. These people were generally from what I gathered, not on track, and had not been for a period of time. It was a slight wake up call to realise that one day I might be an AE/Sales Manager, and the moment I'm not up to scratch, I will be shown the door. It leaves me with a feeling of uncertainty about it all. Do I want to wake up and feel that fear every single day?

    I wonder if this kind of situation/fear is replicated in other jobs/sectors. For example, someone who works on the product side of the team, or, someone who works in a bank within the Operations department etc. What targets/benchmarks sit on them that might see them get the sack? I can't help but think these jobs are somehow far more cushy given that they are not judged on numbers and having a quota. In a way, it almost feels as if the grass is greener on the other side when it comes to job security. I also can't help but feel that a number of factors outside of a person's ability often impact sales (product/market etc). I've seen this first hand at my company as the sales team are closing zilch and our product is not gaining the required traction.

    Have I got this wrong or how does it work exactly? It would be great to hear from people who have been in B2B for a while now to summarise this accurately for me and give me a real understanding as to the element of job security within B2B sales. Also, if others have left sales due to job security and what else you can go into after? My University degree is/was completely standard and so I have no real backup given that I am not specialised in something else.

    submitted by /u/Fruitcake36
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    Day in the life of Sales Ops?

    Posted: 20 Oct 2019 09:27 AM PDT

    I'm interested to know what the 'average' day looks like for our sales operations professionals in this sub.

    So much information is out there on some of the bigger sales ops themes: Pipeline reviews, forecasting metrics commission, territory assignment, etc.. However, what are some of the actual daily/weekly tasks that you do? Who do you regularly meet with? What are the most recurring to-dos? Any information at all is very much appreciated!

    submitted by /u/iwagh
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    LinkedIn Messaging - Sales Advice (General tips)

    Posted: 20 Oct 2019 09:33 AM PDT

    Hi Everyone,

    im an SDR at a tech company. curious to know from people more experienced than I what your doing on LinkedIn in terms of private messaging to prospects to start the conversation and how to handle "no" as an objection to a meeting.

    any good general starter templates and advice is appreciated

    submitted by /u/JonnyBaboon
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    B2B Cold Calling Compliance?

    Posted: 20 Oct 2019 11:36 AM PDT

    My company calls B2B. I've been getting my leads through a service like SalesGenie. We us a single line powerdialer to call them. In order to stay compliant calling B2B, what rules do I need to follow?

    submitted by /u/Crexty
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    Best follow up strategy after very good industry event?

    Posted: 20 Oct 2019 11:06 AM PDT

    We had a very good conference - hosted by the software company we provide implementation services for. They make up 70+ percent of our business and we are a leading partner for them. We had about 100 great conversations with potential prospects that we were able to capture in our database. I have a top 15 of very good very qualified prospects that I will be reaching out to personally in order to set up follow up meeting.

    As for the rest - any solid ideas out there on a good strategic approach in following up over the next several days and weeks? Here's my idea:

    1. Day 1 - inside sales to call to ask for meeting, referencing the great event and offering to discuss questions/next steps they are working through post-event.
    2. Day 1 - inside sales to follow up that phone call with an email, asking for the meeting, referencing the event and our partnership with the host company
    3. Day 1 or 2 - identify the software sales rep assigned to the account and ask for intro / meeting that way (we have a great reputation and good relationships with the reps)
    4. Day 3 or 4 - follow up call to prospects we did not reach
    5. Day 3 or 4 - follow up email providing free content relevant to a major topic at the conference, and asking for meeting
    6. Day 7 or 8 - follow up call making sure they received the content and if they had questions, ask for meeting.
    7. Day 7 or 8 - follow up email, offering the opportunity to speak with one of our clients that was on the main stage at the event discussing their story. Ask for meeting. This may sound unconventional but we have a lot of success when prospects speak with a client about their journey
    8. Day 12+ - start passive marketing campaign/sequence with our standard weekly content delivery and monitor their engagement

    TYIA!!

    submitted by /u/bogie14
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    What do you guys think of Whatsapp Follow-ups in SaaS sales industry?

    Posted: 20 Oct 2019 06:46 AM PDT

    I work in a web development company and my job is to close deals to a new B2B product (Shopify & Wix) with a subscription model.
    And since everyone is using WhatsApp, it makes it easier for me and my clients to be in touch and follow up with them but I am not sure if its the right way to do it or if it's unprofessional.

    Should I stick to emails and phone calls?

    submitted by /u/MoYasse
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    Software

    Posted: 20 Oct 2019 06:40 AM PDT

    Is there a easy to use piece of software I could use on my Mac and ipad. Where I can create forms for cold calls and then where its searchable so when someone calls back 3 weeks later I can find them quick? Something that stupid friendly, where you don't have to be a nasa scientist to use. Thx

    submitted by /u/ketoatl
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    Outbound IVR Services other than CallFire?

    Posted: 19 Oct 2019 10:40 PM PDT

    Looking to do some outbound IVR lead gen, basically warming leads with an AI response system before swooping in ourselves to close the sale. Basically a call center in a computer.

    Strangely, all the companies that claim to offer this (Twilio, PLumVoice) say that they exist to stop calls like these... anyway, I need a service that does this. Also looking into hiring a coder to build one for me, PM me if you'd be interested in that.

    submitted by /u/VisionAerial310
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    What kind of salary can I expect in Business Development in an expensive area? What’s the long term career like?

    Posted: 19 Oct 2019 09:35 PM PDT

    Is sales not for me or am I just in a terrible sales role?

    Posted: 19 Oct 2019 09:16 PM PDT

    My current current job is at a 40,000+ Telco selling a multitude of products to small businesses

    -No training or coaching on how to sell properly and sell on value.

    -The job is a pilot project, I was never told this. when I started. Initially turned the job down because the sales director took two months to get me my final written proposal. Turned him down due to a midsized SaaS LMS company wanting me so bad they got me my proposal in 2 days. ended up going with the telecom because I got a higher hourly rate $5000 a year more , and everyone said to go with Telus, it will help your career more.

    -we're constantly changing our campaigns, every 2 weeks

    -Was told told my role was an outside sales role, now it's inside sales calling off of cell phones and a laptop

    -no clear direction

    -given lead list which are 75% wrong, constantly having to google correct data

    -Techs who do installs fuck up 50% of the time, So I have to resubmit orders and have someone go out to fix their shitty half finished work. dealing with very upset customers.

    -Expected to make net new 50 calls a days, while dealing with screwed up orders, and dumb-ass technicians, and bad data, and follow ups.

    Our CRM is build off of a google sheets excel file. we still use SF to pull data from it.

    -Constantly feel stressed and really starting to burn out after 10 months. breaking down and crying int the office, suicidal thoughts

    -On contract for 1 year no benefits or anything.

    If this is what a sales career is like? or did I just get the shitty end of a stick?

    submitted by /u/Spatz901
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